IT’S A QUESTION OF TRUST
We exist to deliver you the best possible value, delight your customers and exceed their expectations so they share great stories and reviews about their experience building with you.
We understand that our strength to do so comes from combining our vast resources and experience with an understanding of your business, how you operate and the opportunities and challenges you face.
As Australia’s foremost tile partner of residential builders, our leadership will help you to stay on-trend, improve and innovate. Every day we help inspire the design and selection of more dream tile spaces than any other, and then deliver on those promises.
You can trust us to perform, and to support your team along the journey.
You’re going to love working with us.
VALUE MEANS MORE THAN JUST A GREAT PRICE. MUCH MORE
It starts with being Australia’s biggest tile supplier, with the largest range of tiles and bathroomware to suit every customer style, function and budget. This not only provides the best base range choice for your customers at great prices for you, it unlocks many more upgrade options and the accompanying discretionary spend. Add in promotions tailored specifically for your customers and your profits will really take off.
We also offer a quantity calculation service designed to eliminate ‘Extras to Supply’. If this is of interest, ask us about our Fixed Price Guarantee, or eliminate your risk associated with waterproofing, tile supply and installation entirely by levelling up to our streamlined Tilers Plus supply and fit offer. Well-honed processes and powerful systems are important to ensuring on time and in-full delivery to keep construction moving, and whether you build 10 homes or 10,000, we’ve got you covered.
For your design minded team members, our National Strategic Design Team research trends, network in the design industry and attend global fairs. They circulate regular style briefings and run product showcases and design partner events to keep you up-to-date, informed and your customers inspired.
We’ve got so many examples we could add. Interested? Please ask for more.
SLAB & LARGE FORMAT
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REALLY . GREAT . EXPERIENCES
We want your customers’ experience with us to be the envy of their friends, and for your team to know they can count on ours.
From the moment their inspiration journey begins for your customers, we’re ready. Our ‘What’s My Style’ quiz helps to quickly focus on preferred styles and our range of design tools and information sources cater all the way to the most inquisitive and discerning customer. We offer full service hosted selections through our showrooms and studios, along with flexible mobile and online options.
Complemented by leading visual tools, the selection experience formalises the point at which your customers fall in love with their dream tile spaces that you will soon build.
When your team need to get in touch, it’s important they know who to call. We keep that simple with a dedicated account manager and local customer support teams specifically for builders. Need information about the technical performance of a tile, or assistance choosing product for your next display home? No problem, that’s just two of our many capabilities that your account manager can connect you with.
WE’VE GOT THE GOODS TO DELIVER
From sourcing to final delivery, our supply chain processes and systems are calculated to deliver to your schedule. Our industry leading stock management system ensures accurate and timely supply; and we have batch visibility and control.
We have $60M in stock-on-hand across our 40,000m2 of Australian warehouse space, 15,000m2 of international storage, 120 containers arriving every week plus the ability to leverage our huge retail store footprint.
Our scale drives strength to supply on time and keep your projects moving. WE’VE GOT YOUR BACK
WE’VE GOT YOUR BACK
WORRY LESS SMILE MORE
We stand behind everything we sell. Should anything go wrong, we’re there to solve it.
We see our responsibility is to provide you with a quality tiling system that produces a result everyone is proud of.
That’s why we offer a lifetime guarantee on all our first-grade tiles. It reflects why we care about delivering on our promises. And why you should invite us to discuss more about being great together.
CAPABILITY
TILES
◊ Floor
◊ Wall
◊ Decorative & Mosaic
◊ Large Format
◊ Technical
◊ Stone
HARD FLOORING
◊ Hybrid
◊ Luxury Vinyl
◊ Laminate Flooring
◊ Engineered Timber Flooring
BATHROOMWARE
◊ Tapware
◊ Basins
◊ Vanities, Storage & Mirrors
◊ Showers
◊ Baths
◊ Toilets
◊ Laundry
◊ Kitchen
◊ Assisted Living
ASSOCIATED PRODUCTS
◊ Underfloor Heating
◊ Adhesives & Grouts
◊ Waterproofing
◊ Tools
◊ Prefab Shower Niches
◊ Cleaning & Maintenance
◊ Accessories
NEW SOUTH WALES:
2-6 Dolerite Way, Pemulwuy NSW 2145 02 9421 6600
nsw.residential@tile.com.au
QUEENSLAND:
16 Brickworks Place, Rochedale QLD 4123 07 3373 6273
qld.residential@tile.com.au
SOUTH AUSTRALIA:
225 Marion Road, Marleston SA 5033 08 8292 4435
sa.residential@tile.com.au
VICTORIA:
135 Atlas Boulevard, Dandenong South VIC 3175 03 8773 6000
vic.residential@tile.com.au
WESTERN AUSTRALIA:
10 Enterprise Court, Canning Vale WA 6155 08 8292 4417
wa.residential@tile.com.au
