Hybrid RDcore 5mm Installation Guide

Hybrid RDcore 5mm Flooring Installation Guide

• Please read the following installation guide to help you with your flooring installation.

• This guide is general in nature. It is not specific to you, your location or site conditions.

• Please remember that this is a guide only and is intended to assist in the installation of this product.

• Please remember that it is not possible to cover all possibilities, site conditions, site requirements.

• If you are unsure or require assistance please contact a professional / licensed installer with relevant installation experience.

Floor Preparation Guide:

• Ensure the floor is clean and clear.

• Ensure the floor is firm and stable.

• Ensure that the floor is flat, 3mm across 3m is usually acceptable.

• Apply a suitable moisture barrier that is appropriate to the site conditions (if needed).

Pre-Installation:

• Inspect the product. Make sure the product is in good condition.

• Defective product should be removed and not installed. Notify the seller of any defective product immediately.

• Some planks with small damage may be used in ‘off-cut positions’ where full planks are not required.

• Once the product has been installed it is deemed that the product has been accepted by the purchaser / owner.

Stair Installation:

• When installing this product on stairs, the installation must be as ‘direct stick’ or ‘glue down’. The flooring must be glued to the step and the riser.

• Underlay cannot be used. We recommend the use of professional / licenced installers because there are many considerations in this installation process.

Expansion Gaps:

• We recommend a 1mm or 2mm gap around the perimeter.

Cutting of Aquis 5mm SPC Flooring:

• You can use the ‘score and snap’ method for short and long side.

• You can use a hand saw, drop saw, jig saw, table / bench saw.

Please note:

• It is the sole responsibility of the product owner to determine if the appropriate steps have been taken in the preparation of the floor / surface prior to installation.

• It is the sole responsibility of the product owner to determine if the site environmental conditions are suitable for the product purchased.

• It is the sole responsibility of the product owner to inspect the product and determine if the product is in good condition.

• Once the product has been installed it is deemed that the product has been accepted by the product owner.

• Claims made for labour costs or any other costs associated with the replacement of boards after they have been installed will not be accepted.

• This range is warranted for indoor use only and can be used in kitchens and living areas. It is not not suitable to use in areas such as balconies or outdoor areas.

• This range is not suitable for use in bathrooms, shower cubicles, laundries or toilets.

Tips

• Always use felt tip protectors on all furniture legs/feet, and regularly clean any gathered dirt/grit from the pads.

• Avoid bringing dirt, water and sand indoors by providing a suitable floor mat at the door.

• Keep floors clean.

• Vacuum the floor (be careful to avoid scratching the floor with vacuum head).

• Use a moist mop with low alkaline cleaners.

• Never use a steam mop.

• Never use floor polish or floor cleaning wax, oil soaps, etc. These products can damage and/or leave a film on the flooring.

• Use (office) chairs and seats with soft wheels that are suitable for a hybrid floor and / or use a suitable desk mat.

• Entryway/walk off mats are recommended

• Don’t drag furniture (lift and relocate in a safe way).

• Keep pet nails trimmed.

• Sharp shoe-heels (e.g. high-heels) may dent the floors. Enjoy your floor.

Last updated: 17/08/2023

Hybrid RDcore 5mm Flooring Installation Guide

A B C

D1 Cut Here D2 E

F G H

Installation:

• Remove the tongue (on the long side) from the first row of planks. See diagram A

• Measure the room and divide by the width of the plank. Make sure you don’t have a very short plank at the end of the row.

• Cut the plank using a sharp utility knife and a straight edge. Score a line on the top surface of the plank. You should be able to snap the plank along the line cut. You can also use a saw to cut the plank.

• Starting in the left hand corner, place the first plank with its trimmed side towards the wall. Use spacers along all walls to maintain a minimum gap of 2-3mm between the walls and the flooring. See diagram B

• Attach the ends of the 1st plank and the second plank by lifting the 2nd plank and inserting the tongue on the short side into the groove of the first plank and lowering it into place. Line up edges and corners carefully. See diagram C

• Repeat until you reach the end of the wall / row.

• Start the next row with a cut in plank to make sure the short joint is at a minimum 260mm offset to the first row short joint. This how you can create the necessary stagger to the short joints. Make sure the starting plank is at least 300mm long. See diagram D1 - D2

• To install one plank next to the other, tilt the plank you are

Last updated: 17/08/2023

installing slightly upwards (approximately 25˚), insert its tongue into the previous row’s groove and lower it into place. The plank will click into place with light pressure.

See diagram E

• Install the second plank in the second row by inserting the short end tongue into the previously installed plank’s groove. Align the plank so that the long side tongue tip is positioned just over the groove lip of the plank in the first row. Working from the end seam, at a low angle, insert the long tongue into the groove of the adjoining plank. Very little force is required to fit the tongue into the groove. You should be able to feel the tongue lock into the groove. Continue locking each piece into place, short side first and then long side. See diagram F - G

• To fit the last row, lay a plank on top of the previous row. With the plank against the wall, mark a line down the length of the plank and cut the planks accordingly.

See diagram H

• You can trim doorframes by turning a panel upside down to use as a height guide. Using a handsaw, cut door frames to the necessary height so that planks slide easily under them.

• To finish the perimeter of the room, install trims or you may choose to caulk the floor. Fix all trims directly into the baseboard / skirting not the flooring.

• For wet areas such as bathrooms, caulk/completely seal the perimeter of the floor with a flexible silicone caulk.

Please read entire guide carefully before you begin your installation. Improper installation will void the warranty.

Hybrid RDcore 5mm Flooring Installation Guide

Care and Maintenance Guide

This document should be read in conjunction with our warranty document and our installation guide. Our warranty requires that proper cleaning and maintenance procedures be carried out during the lifetime of the product. Improper or inadequate cleaning and maintenance procedure will void related parts of the product warranty. The product warranty will become void if there are any visible signs of product abuse.

Please read this document carefully. Please make sure you understand the recommended procedures outlined in this document. If you do not understand any part of this document please ask for help from your seller or a suitably qualified and experienced installer.

Please use this guide to help keep your floor looking great for many years.

General site maintenance:

• Limit the exposure to harmful UV light. Use blinds, window dressing, window tint or other to minimise the harmful effect of prolonged UV light on your floor.

• Limit the exposure to excessive heat. Use air conditioners and or humidifiers to minimise the harmful effect of prolonged excessive heat on your floor.

• Keep room temperature range at 15 degrees Celsius – 25 degrees Celsius.

• Keep room humidity at an approximate range of 35%50%.

• Keep spare planks (if possible) to replace damaged flooring.

Cleaning:

• Always keep the floor as clean as possible.

• Remove spill immediately with an absorbent cloth or similar.

• Remove surface dirt and dust regularly using a vacuum cleaner with soft bristle head or sweep with a soft bristle broom.

• We recommend the use of a moist mop (or static mop).

• Do not use a wet mop.

• Do not use a steam mop.

• Use low alkaline cleaners. We recommend suitable BONA floor care products.

• Do not use ammonia or bleach.

• Do not use any product that may scratch the surface (steel wool or other).

• Do not use product that may dull the surface of the flooring.

• Scuff marks and stubborn stains may be removed by lightly rubbing with a cloth.

• Harsh fluids can also stain your flooring; products such as (but not limited to) dry cleaning fluids, lacquer, paint, nail polish, wood stains, varnish.

Cleaning:

• Clean frequently.

• Do not slide furniture or equipment on the floor.

• Use safe lifting methods to move furniture.

• Provide floor protectors under all furniture or equipment legs.

• Provide floor protectors under chair castors and products with rubber feet.

• Make sure the floor protectors are big enough to provide adequate protection to the floor.

• Replace the floor protectors periodically and make sure they are free of dirt or grit.

• Do not use wax or polish on the flooring.

• Avoid pet paws causing damage to the flooring. Keep pets’ claws suitably trimmed.

• Rugs or mats may cause the floor to appear different due to limitation of UV exposure and room conditions.

• Rugs or mats on the floor may scratch the surface or leave colour stains.

• Use mats or rugs in high traffic areas to minimise the wear on the floor.

• Debris stuck to the bottom of shoes can scratch the flooring.

• Avoid damage caused by high heel shoes and work boots.

• Use mats at entry points and encourage people to clean or remove their shoes before entry.

Disclaimer:

This document (care and maintenance guide) is general in nature. We have used all reasonable endeavours to provide you guidance to maintain your flooring. We will not accept responsibility for any inaccuracies in the information provided in this document. We will not accept responsibility for any omissions in the information provided in this document. We will not accept responsibility for any misunderstanding of information provided in this document. We will not accept responsibility for any information or assurances given by the seller or installer.

Last updated: 17/08/2023

Hybrid RDcore 5mm Flooring Installation Guide

IMPORTANT

Before you open any boxes:

• Make sure you have received the product you ordered.

• Make sure the colour is correct.

• Do not open boxes if you are not sure if you have received the product you have ordered.

Visible damage:

• Take pictures of any damaged boxes / product.

• Take note of delivery date and time.

• Take note of product condition at time of delivery.

• Do not open boxes with visible damage.

• Report (in writing) any visible damage to the seller immediately.

Storing boxes:

• Boxes must be stored on a flat, level and smooth surface.

• Boxes must be stored in a dry location.

• Boxes must be stored in a consistent temperature between 10 degrees Celsius and 30 degrees Celsius.

• Boxes must not be stored in direct sunlight.

Important and helpful information:

• Please read our helpful installation guide.

• Additional documents (warranty, maintenance and cleaning guide and relevant testing) are available upon request from the seller.

We recommend:

• We recommend that the person performing the installation has suitable qualifications and relevant experience to install this flooring.

• If you are not 100% sure or if you are not suitably qualified or if you don’t have the relevant experience then please don’t do the installation