Your Guide to
ONLINE ENROLMENT
YOUR GUIDE TO ENROLMENT Our enrolment process is designed to ensure you are enrolled on the right course at the right level for you.
We have written this guide to provide answers to some of the questions you may have and to outline the information you will be expected to provide. If you have any other questions, please don’t hesitate to contact our Customer Contact Centre via LiveChat on our website or email info@bedfordcollegegroup.ac.uk.
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YOUR GUIDE TO ENROLMENT WHEN CAN I ENROL? Online enrolment for Adult courses starts on Monday 2 August 2021. Read on to find out how to enrol using our online system.
HOW DO I ENROL ONLINE? From Monday 2 August 2021, you will receive an email containing a link to a form where you will be able to upload your qualifications. Once your qualifications have been checked and approved by our curriculum teams you will receive a congratulations email confirming that they have been accepted. There will be 4 more steps to fully complete your enrolment: 1. Check your personal information and course details are correct. If they are not, please make the required changes. 2. Answer some data questions such as your nationality, how long you have lived in the UK and your highest level of qualification achieved. 3. Upload a photo (see page 4 for more information) 4. Upload proof of ID (see page 4 for more information) The whole process should take less than 20 minutes to complete.
DO I NEED TO PAY FOR MY COURSE? If you need to make a payment for your course, our Registry & Recoveries team will get in touch with you to discuss payment options and help you find what suits you best. We can set up a payment plan if you prefer to pay in instalments. All instalments must be paid before the course ends. Your course may be fully funded which means you won’t have to pay if you meet the criteria below. Use the self-declaration box on the enrolment form to tick the ‘Tuition Fee Remission Declaration’ that applies to you. The following fee remission statements mean you will have no tuition fee to pay for your course: • I don’t have a full Level 2 qualification • I don’t have a full Level 3 qualification (applies for those aged 19-23 only) • I don’t have a full Level 3 qualification (aged 24+) and the course is a National Skills Funded course • I already have a Level 2 qualification and I am in receipt of one of the following benefits: JSA, ESA, WRAG or Universal Credit • I already have a Level 2 qualification and I am unemployed and in receipt of one of the following benefits: JSA, ESA, WRAG or Universal Credit • I already have a Level 2 qualification and have an income under 3 £17,374.50
WHAT PROOF OF ID DO I NEED?
WHAT SHOULD MY PHOTO LOOK LIKE?
As part of the online enrolment process you will be asked to upload proof of ID. This should be one of the following:
The photograph you provide will be used for your Student ID badge for the year. It should be a recent photo, a true likeness and fit the following criteria:
• UK passport or ID card • A full birth certificate • Driver’s licence • Non-UK passport • National Insurance Card/Letter • Debit/Credit card
• Passport photo size • JPG format and 5mb maximum • In full colour • On a plain background • You should be facing forward and looking straight at the camera • Your eyes should be open, visible, and free from reflection or glare from glasses (no sunglasses) • Should not contain other objects, people or animals • No hats or caps (unless it is for religious or medical reasons) • No sticking out tongue and/or pulling faces • No filters/effects applied
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PROBLEMS WITH ENROLLING? WHAT DO I DO IF I NEED ANY HELP? If you are struggling with accessing online enrolment or have problems with any of the steps please contact our Customer Contact Centre via LiveChat on our website or email info@bedfordcollegegroup.ac.uk and we will help you to complete your enrolment.
WHAT IF I DON’T HAVE THE QUALIFICATIONS/RESULTS I NEED? Our Customer Contact Centre will be happy to give you information and advice about what you can do next. Contact us on LiveChat via our website or email info@bedfordcollegegroup.ac.uk.
WHAT IF I WANT TO STUDY A DIFFERENT COURSE OR CHANGE MY APPLICATION? Not a problem at all! Just contact our Customer Contact Centre on LiveChat via our website or email info@bedfordcollegegroup.ac.uk and we will do the rest.
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WHAT HAPPENS NEXT? STAGE 1: YOU WILL SOON BE A STUDENT The College will be busy preparing your enrolment and printing your ID card (with the photo you uploaded) and preparing your parking permit if applicable (please be sure to let us know on the online enrolment form that you would like a permit).
STAGE 2: GET READY TO START Your countdown starts now! The College will send you instructions on when you should come in for your induction. Your induction will be w/c 6 September for one day. If you are studying at NC4M or Shuttleworth College your induction will be during the first week of term. This will include: • The time you need to arrive
STAGE 3: INDUCTION Your induction will be a full day at College where you will get to meet your tutors and classmates and take part in some activities related to your course. At induction you will receive your: • Student ID badge & lanyard • Your timetable The student induction is an essential part of all study programmes. It will: • Enable you to get familiar with the College and become confident in a new environment • Help you develop a sense of identity within the College community • Give you the opportunity to build relationships with staff and other students • Make you aware of the College policies and your rights and responsibilities
• Your meeting point (including a map)
• Give you the chance to try subject specific activities
• Our Covid safety measures.
STAGE 4: TERM STARTS Term starts from Monday 13 September 2021. We look forward to welcoming you!
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FAQS We know it can be daunting joining a new College, so here are some other points that you may have questions about.
ARE THERE ANY EXTRA COSTS ASSOCIATED WITH MY COURSE? Details about any cequipment, uniforms, trips/visits etc., can be found on our website: www.bedfordcollegegroup.ac.uk just search for your course.
HOW DO I APPLY FOR FINANCIAL SUPPORT?
WHO CAN I CONTACT IF I STILL HAVE QUESTIONS ABOUT MY ENROLMENT OR APPLICATION? Just have a chat with us via LiveChat on our website or email info@bedfordcollegegroup.ac.uk and we will be happy to help answer any queries you have.
The Bedford College Group offers a range of financial support schemes for students aged 19 or over on a Full-time study programme on 31 August 2021. Students aged 19 on the second year of a two-year study programme can apply for the 16-19 bursaries. Our Adult Support Fund is for courserelated costs and is dependent on a household income of £30,000 or less. We have four bursary schemes: • Course Cost Bursary • Discretionary Hardship Bursary • Travel Bursary • Tuition, Exams and Professional Fees For more information and how to apply contact the Student Services team at your campus by email: For Bedford College and Shuttleworth College email: studentservices@bedford.ac.uk For Tresham College (all campuses) and NC4M email: studentservices@tresham.ac.uk or on LiveChat via our website.
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CONTACT US: Email: info@bedfordcollegegroup.ac.uk Tel: 0345 658 8990 www.bedfordcollegegroup.ac.uk