Press Conference Scott Alcott - EVP Consumer Business Unit Ariane Marchant - Customer Marketing Director Bart Van Den Meersche - EVP Entreprise Business Unit
March 28th 2012
The world changes...
Belgacom reinvents its Internet
Our ambition:
Convergence for all Our technologies and solutions ease and enrich people in their private and professional life
Chaque jour plus de possibilitĂŠs
Elke dag meer mogelijkheden
We ‘ve been working on building blocks since years...
In 2011, we focused on new convergent elements: June 11
July 11
December 11
TV Everywhere
91% Promoters!
180k Downloads
500k Nat’ Fon Spots 5Mio Int’ Fon Spots
We are now ready
with unique connectivity assets
A high quality national network,
convergent Fix/Mobile
DSL 99.85% DSL
3G Largest Wi-Fi network in Belgium
(among world leaders)
97% coverage
>81% VDSL2
2G
(2nd
in Europe)
>91% TV coverage
99.98% coverage
Our ambition:
Convergence for all We are ready‌
But is the customer ready?
Customer behaviours have rapidly changed
Devices
Mobile usage > phone Gsm = camera 60% population
Boom Smartphones (18%), tablets, Multiscreen: 3.2 digital screens /population
Content
Boom social media 59% population on Facebook Involving content News, pictures, music
It’s time to meet customers new needs with our unique assets
Convergent devices
Convergent network
Convergent content
On April 16th, Belgacom launches Internet Everywhere simple & convergent, peace of mind for all
Convergent devices
Convergent network
Convergent content
Internet Partout Internet Overal the full converged internet solution
• • • • •
to access your favorite content, to stay in contact with friends, wherever you are in Belgium via all your devices Included in all Belgacom Internet
Internet Everywhere: stand-alone
Simplified, without price increase Start
Comfort
,95
,05
24 €
50GB Wi-Fi (Home + Fon) 50MB
44,94€
34 €
Up to 30
Maxi
Mbps
150GB Wi-Fi (Home + Fon) 100MB
Unlimited (Home + Fon) 250MB
Internet Everywhere - Packs
more internet, more free calls, more content/device Pack Start
55,95€
Pack Comfort
59,95€
Pack Maxi
73,95€
more volume
more volume
more volume
Free calls off peak > fix to fix + GSM in Belgium
Free calls off peak > fix to fix + GSM in Belgium > fix to fix international
Free calls off peak > fix to fix + GSM in Belgium > fix to fix international or
Up to 30 100GB Wi-Fi (home + Fon) 100MB
Mbps
Unlimited Wi-Fi (home + Fon) 250MB
Unlimited Wi-Fi (home + Fon) 1GB
Pack Maxi:
All in one! Internet Partout + OR
Tablet
Content
1GB Deezer Premium +
Internet Everywhere :
what happens for existing customers ? Changes for internet will be applied automatically Speed
Automatic upgrade
Wifi volume
Automatic upgrade
Mobile 3G volume
Contact us for free SIM card
(depending on technical situation)
Internet Everywhere,
it is just peace of mind
1 Bill
3
Networks
1
Subscription
Internet Everywhere :
a new standard for all Private
Business SME
New way to respond to small enterprises needs
Dedicated offer • • •
•
Remote 24/7 support Guaranteed onsite repair time Mobile Internet as back-up Online data back-up
• •
Internet everywhere • via Fon spots • via 3G Any device
Readiness
•
Secured and smart access
•
Online data back-up
Office&Go
Complete new portfolio
Launch May
More for the same price
Price VAT excl.
Office&Go Comfort New entry offer
Office&Go Maxi 42,13€
33,13€
Office&Go Intense 53,47€
Up to 30 Mbps 2,5 Mbps 150 GB
Up to 30 Mbps 3,5 Mps Unlimited
Up to 30 Mbps 4,5Mbps Unlimited
Onsite repair
Day after
Same Day
Same Day
Remote repair
24/7
24/7
24/7
Via free wifi spots
Fon
Fon
Fon
100 MB
250 MB
500 MB
10 GB
20 GB
2X 20 GB
-
.be
.be
Incl.
Incl.
Incl.
Max download speed Max upload speed Volume (Fix/Fon)
Mobile Internet vol. via 3G
Becloud Backup DNS Secured smart access
For new & existing customers Automatic migration
1
2
(Bizz) Internet Favorite / Intense
Smart access
May June
Office&Go Maxi / Intense
Q4 2012
New and existing small enterprises get more for the same price!
Conclusion
Belgacom Internet Everywhere:
just 1 subscription for surfing at home and anywhere else Our technologies and solutions ease and enrich people in their private and professional life
a new Belgacom is born...
Discover
how we inspire our customers on facebook.com/belgacom
...each day more opportunities
Today, we are ready to offer customers the best of the fixed and the mobile internet, integrated in 1 single subscription
Everywhere
Q&A