The most pertinent skill that a collector should possess is verbal communication.
Reaching an agreement through discussion regarding the payment of due amounts is the main function of debt collector.
Understanding information and ideas verbally and presenting information and ideas verbally is a core skill for debt collectors.
Apart from good oral communication skills, active listening skills are also extremely important in debt collection.
A collector should be able to understand unfavorable conditions and identify, initiate alternatives to succeed in such situations.
Proficiency in handling business applications on computers would be advantageous. Good typing speed and math skills will prove useful.
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