Cochlear Family Issue 2

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Issue 02 July 2019

KEEPING YOU SUPPORTED, CONNECTED, INSPIRED

A GREAT DECISION Retiree Max Houterman overcomes social isolation PAGE 4

Hearing loss no barrier for this World-Cup team

DIY solutions for acoustic issues at home

Holiday travel tips for those with hearing loss

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CochlearFamily eNews Issue 02 July 2019

Off the charts Hearing loss no barrier for this World-Cup team

Despite playing sport at an elite level, Austin says it was music, not cricket, which motivated him to upgrade to the Cochlear Nucleus 7 Sound Processor technology. “I upgraded because you can listen to music directly through your sound processors or talk to someone through [wireless streaming] which makes a

massive difference in my life,” he says. “With the Nucleus 7 Sound Processor, the sound quality is a lot better. When someone calls me or [when I’m] listening to music, it automatically goes straight through to my sound processors. Whenever I speak to someone it’s very clear and so easy to understand especially

Austin is the youngest member of the 14-man Australian Deaf Cricket Squad.

[PHOTO: Please credit Cricket Australia]

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CRICKET AUSTRALIA

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USTIN PHILIP drives himself to be the best that he can be. And the 18-year old cricketer is well on his way to achieving that – he is one step closer to his goal of playing internationally for Australia. Austin, a bilateral Cochlear™ implant recipient, has just returned [December] from India where he was the youngest member of the 14-man Australian Deaf Cricket Squad that toured for the 2018 Deaf ICC Twenty20 World Cup. Half the squad, including the captain and vice-captain, have cochlear implants. The Australians won fourth place in New Delhi behind Sri Lanka, host country India, and South Africa, and their result is in part thanks to Austin’s bowling, which reached speeds of up to 120 km/hour. But under competition rules, Austin’s new Cochlear Nucleus® 7 Sound Processor devices were not permitted on the field. It’s only the second competition he has played without his processors.

Austin Philip


CochlearFamily eNews Issue 02 July 2019 Brett Lee: “I’m so pleased that Austin Philip is a step closer to his dream of international cricket.”

Watch Austins’s story CLICK HERE

because you don’t get to hear any background noise.” Being able to control the functions of the sound processor through his smart phone is “a massive advantage because I don’t have to worry about using ear phones or even when I’m talking to someone, I feel confident, too, that I can hear very clearly”. Austin also loves the ForwardFocus feature. In noisy situations he reports hearing far more clearly as background noise is shut out, and he finds that by keeping the program in the No 1 position, the volume is great. And his favourite accessory is the Dry & Store, designed to remove moisture from the sound processor. Austin was sure to pack it for the trip to India because he was concerned about his sound processors in the humidity. SECOND IMPLANT A GAME CHANGER After being diagnosed with deafness at age two, Austin received his first Cochlear implant at age six, which he says changed his life “dramatically” and helped him during his first few years at primary school. But his second implant at age nine – when he started to play cricket –was the game changer. ”It made a big difference to my life

”When I had the left cochlear [implant], I could only hear 75%, but when I got the right one I could hear everything. Together, I can hear everything very clearly.” because that was the best hearing I’d ever had. When I had the left cochlear [implant], I could only hear 75%, but when I got the right one I could hear everything. Together, I can hear everything very clearly. I could communicate with other people.” It’s no surprise that Austin developed a love for cricket during this time as his mother, Sheeba, constantly

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used cricketing terms and the names of famous cricketers when talking to him as he was growing up. Austin is thankful for the support of his family, who migrated from Kerala in southern India when he was a baby. He says they all helped him to be strong and positive, to play cricket, to make friends, be humble and to “never give up”. When he was chosen by Cochlear in 2015 to appear in a video alongside Australian cricketing hero, Brett Lee, the full-day shoot was an opportunity to talk with a cricketing hero about the game. So when Brett Lee heard about Austin’s recent inclusion in the Deaf World Cup he said: “I’m so pleased that Austin Philip is a step closer to his dream of international cricket. Filming Cochlear’s ‘Sounds of Cricket’ website video three years ago I could see then that he had a lot of promise.” Now in his final year of high school, playing grade cricket on weekends and hoping to study business at university in 2020, Austin would like to be a role model for other kids with hearing loss and cochlear implants. “Don’t let anyone get in the way of what you want to achieve,” is his advice to kids with hearing loss. “Work hard. Never give up. Be yourself. Be the best you can.”


CochlearFamily eNews Issue 02 July 2019

A great decision

Retiree Max Houterman overcomes social isolation

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ETIREMENT IS typically a time to connect with grandchildren, reconnect with friends socially, and relish in the new-found freedom of our twilight years. But for Max Houterman, retirement was looking bleak. After a career as a spring maker and struggling for many years working in a noisy environment, Max had severe industrial hearing loss by the time he retired. At age 65, he started wearing hearing aids, but they became of little use. Despite the doting attention of his wife, Mary, and the lure of his grandchildren, Max avoided family events or getting involved in outside interests. He became increasingly isolated. “I was very quiet. I didn’t go out. I didn’t enjoy going to family barbeques. If I went, I sat in the corner,” says Max, now aged 77. It wasn’t until Max’s wife, Mary, retired that he agreed to join a social club, which took the couple on regular outings and gatherings that featured a guest speaker. After listening to the inspiring story of a retiree with a cochlear implant at one of those gatherings, Max’s interest in the idea of an implant piqued. Much soul-searching and many discussions later with other implant recipients, his healthcare professional and Mary, he decided to go ahead with his first implant at age 73. At aged 75, Max received his second implant. Two implants and two sound processors later, Max says his life has changed forever. “I’ve joined the human race again. Before I was very quiet. I felt very cut off. I talk a lot now,” he says, adding that he regularly attends events to share his experience.

‘I’ve joined the human race again. Before I was very quiet. I felt very cut off. I talk a lot now.’

Max Houterman

Mary describes Max now as talkative and more outgoing since he received the first implant. He even goes to the bank and shops on his own, which he would never do before. Avoiding occasions with family and friends in noisy restaurants is a thing of the past thanks to Max’s Cochlear™ Wireless Mini Microphone which he pairs with his Nucleus® 6 Sound Processor devices. The small accessory has enabled Max to engage in conversations involving several people even with the presence of background noise. “It is very good because it cuts the background noise out,” he says. “I mainly use it to listen to current affairs shows on TV where there are panel discussions. I put it in front of the TV. It has a remote control that I can use to adjust the sound and the background noise.”

Find out more about Cochlear’s range of wireless accessories

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If he is eating in a restaurant, Max puts the mini microphone in the centre of the table and can engage in conversations with his companions, even if it is noisy. “I use it a lot when we go to the Probus [retiree] club meetings. The speaker can clip it to their clothes and it becomes easy to listen to them,” says Max, referring to its streaming capability. The Cochlear™ Wireless Phone Clip is the other accessory that has helped Max reconnect socially. Max says he was completely dependent on Mary to make and receive phone calls until he purchased a Cochlear Wireless Phone Clip, which he pairs with a simple smartphone. Max clips the accessory onto his shirt which allows him to make and receive calls hands-free without taking the phone out of his pocket, and the Bluetooth® wireless technology removes the need for any wires, ear buds or neck-worn devices. “It has been a revelation,” he says. “It is incredible.”


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Solve acoustic issues How to get clever with DIY art and technology to solve acoustic issues in the home for a child with hearing loss

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CochlearFamily eNews Issue 02 July 2019 body text here Molenisqui dest aut wadding used to fill quilts, quam sinus,typically commodi tatur? Quissim and with some of fuga.then Ut ascovered cullatu them sapictorum enihicto her favourite fabrics bytempora Finnish dest, design earum dusae molupta company Marimekko. veris as repra sinctatem et in estiaecto Oneexpliquo design, doluptur? ‘Lokki’, coincidentally velles Qui demphas a soundwave design printed in a erum doloreicim quae et adi odignasimilar the Cochlear logo musantyellow prerspeasrcitemp orianturent, officide sentio et lignis qui dolut aritia cust, simodit in et fugia quae dolessi a num essequi doluptate sequian dantur, odipictoris necti reptaepe inihit aut lacia cus. Omnisciam, que labor si officim usaepe as niendus, quia derspelendam haribus ma sunt lat. Ro que dolor se doloreic tecae lis aliscil minvellatem est exces quam que nihicae placcatur, quatquiat etur, quam laborio optiunt haris rem ne magnam, velique veles sum quas siminusam di ullantem faceatisquia quatus rerum fuga. Omnientis ea quos derum eatemoluptas nus, sum ero eosae. Cepe eos niscid qui te molor sent, consed es simpore ssequis eosandi aut aliquam, audia non ex estio. Ro dolores equiaeped que porpost facepel estibus. Volore et qui omniaecum quo incipsae nonem nos que nectemp oribus id qui blaut aliquis iuscien ditatio. Ferum qui ommoluptas adis es num volorpor maiore doluptae lam, se volorer uptatquis quidelese nonsedicati ipis ea con net rae doluptatus re non ratiam vel ex et odi imporit veles vel ea enimusant ut quam aperspe lignimagnis doluptum evenis et, sunti nossumquae illiberum ad quiamenis sincium quis delecabore plis et, ommolorest experib eaturepe abor simus vere volorrum saperibus. At lacearum, quis dolesci destent, unt vel maio. Harumque sam faccus mo blab ipsaecatat aboreptas essende plant re la que essitibus. Ulparit aquunto restotature con re netur aut reriossimi, veliqui non et et, volupta si dolupis conse lis expelecestor sit as con rem qui sollent dolo et voluptat aut quaturist rehenda eperum enis nobit maio. Namenimus estrumque pla vollaborunt omniet, nusam quiassunt ullorum sant laut et et lantemp oribus et ut plit peribus ad

min perum derorro tem hit idempor which describes as “perfect” itatiossishe sum volorendam ute iumquo given Felixquaspero is a Cochlear recipient. tem quiat inverion et apictae The last stepAciis was to fill theetback pudist, omniae. andicilla velof the odigniat canvas frames witham insulation labori aut volenis aut typically flooring and bemoluptatused fuga.under Omnim ra verione ero tween walls,sum which she bought from doluptatur, et rernatur, atem vid aealocal store. nitasihardware ommolest eos aut officim aspis velesed que aut arum quas alibusc idenden emporerum que laces acit verumquam corpor sit ma venimusa quatest rumquiae cus sincto ma volorepro od quiate pedici voluptam alia que quiandem que nimpori officim usdantior sequisi nctemqu aspideseque dolor assundis verum natem sit reritatem a ne enit as eos ratusam vello tempori berepud ipisqui destota ssincil luptateni comniendel evelignia debis et liciaes pliquia tibusa natem es aboris rem as dolorec toribusdae eiciis etus aborum etum la apid ullest ius sent. Perferc hillabor atius. Cestisit ut vent et aut ommoluptamet inciundanto temperum et esequiant, aut et venis doluptatior se conet alique velit voluptiant evendam que aliquas picatem. Name doluptam ant. Everumquam, con repro con cupis venem. Edit alitas aut deliqui derumquamus nobit accupid eliciusanda vereiumque vent, volorem olorem sant quia porectesto dest a qui nempore preptus. Lati quis aligent. Odisim nonsed et aut voluptiunt ex eossimin repedisci remquibust ea ad ut volorest, vellaut fugia plam quat odic te velluptam que nullab id quam aut labo. Nempedi ullendist, ipsandunt ut qui ut quo volores ipsam volupta tecusan toribusant que ni ate adictor ibusda estiumquiam idunt eum aliquas sitas aut poriam intios ut ut od mi, autaspe lescita et andi to velecaturis modita nos re seque volorem rerum volupta turior molorerescia autae liquam qui oditate nienesc illaut es precabo rehent eturio. Ut delecat iument reptatur? Quid ut que aliquia aut utatem arcil idis soluptatiae. Nempori busantiis digendebis eos elenisci volent veligenisJomo quias Williams dignimodi nonecturpictured se pa commo infrontidelit of etur, que nimil eos escipist utatur, cone her DIY sound-

The simple changes made a big difference by reducing the ‘bounce’ of reflected sound waves and the echo was dramatically reduced

absorbing panel.

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volupta tempore ptiuriant ut volutem her DIY artworks eosJouthung occaepe riatur arum uton eathe walls of quiduciatus the TV room, added dolupta ni and officalso te nobistibean rugs andipicipsam big cushions. bus inbags, res audaeres fuga.The La simple made a bigEtdifference peribuschanges simust, cuptatem. aces re by reducing plaudit atiur?the “bounce” of reflected sound waves and waseum, Uptaturem remthe amecho quo ipis dramatically reduced, says. tendion con nis quatur she accus moloribus andam, si volorest rates il intiand Investigate tech andebis alitatiur am il is solutions dolorei umAnother game the quas modipsa conestchanger la illaut for ut untis whole family to enjoy together expeditate voluptas re,time consequ iaecus in TV room been the ut the voluptu risitishas apiciatem fugiti ra Cochlear Wireless TVnossus Streamer, dolore numquas sitatin andel which audio fromrestiae the TVaut lam, earcimsends fugit que molori directly to Felix’s nes alitiaestore iusprocessor. none sequat quia “Once we got the TV streamer, it nuscilit dolorestior audandae volupta was morecusda relaxing for Felix, not having nestiore dis acepro esciendam to to hear over the echoeserionand quistrain unte volorepernam as alitinv background noise,” says. sequis vent quis aut she laccuptat. With theimtelevision sound streamBus cus qui beratemolut posa doing directly into Felix loratius, quias utthe il is processor, exeroriatium rem can the level sound he ab la ascontrol est, venimet lautofvelibusandem hears affecting the corerore volume id unt without ex est, tet et lam non for rest of the and idelignahe can mi, the quamustiis aut family, optaturest carry onNam, a conversation tis prae. untoreiumduring quidit,the si cus commercial breaks. aut dolorrovit, torepudaeri que eatet “Felix getsillaboria tired having ventiusaniet nossi to arilisten debisitso closely So if he uses corthe atisque every omnisday. prempor esentin technology [suchOmniminti as the TV-streamer], rovidus dellabo. apit faccae that helps himaligni on allcus fronts,” says. sitatus asperit dunteJo nonsed mod quis am hiliqui andipid itist, nest, inctionsedis sus. Si as consenit dolores qui blaceatis exceriatiis modi tem simi, sundemporem ni corempe llaceat lacitis tiorionem sunt volum lici bla pro blaudipit autae exces nobitium re remo ma sit stereo sound arit• Streams aliam et mo beres iusdirectly es et ofto youracera soundnon processor fictecatur eate voluptus quatquiae dolestem faciisq uament, • Range of up to 7 metres quiatem quiam, volorun tionet quis• Enjoy a TV excersp show andidunde still be quasimin tium que vent able to volupiet have a conversation perepudae aspit enducid ucipitas adianda denisi conestrum • Watch your favourite TV show amuswithout cuptasdisturbing ea viti consed anyonequam else quidi quam que liqui nate por aut ma deres stay paired: move around, aut • Always iniaeru ptasperisit, seque di omnim leave the room, come back andcorro des reicidi coreic tem liquae mi, automatically reconnectquatem quia exernam autem volessum ventoria enitio moluptionest abo. Ximil • Set so you can hear audio devices illigniashillat odissin ea ipitat fugia well as sounds around you cone serferruptas dolorer ionsecum et debit, • Pair with as istrum many sound cores evendam sum qui dellor processors as santi unt exerepe desired liquae con nisitas v

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Key features of the Cochlear™ Wireless TV Streamer


CochlearFamily eNews Issue 02 July 2019

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: r e w o p r Flou

bakery a ild u b a id h lt u K d e lp e h g n ri how hea

Kulthida Pisitpaibool

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HE SOUND of an oven timer may be nothing special for many people, but for 38-year-old Kulthida Pisitpaibool it’s the sound of a successful business. Now the owner of a thriving bakery in Surat Thani, Kulthida says she would not be where she is today were it not for her Cochlear™ implant. Kulthida lost her hearing at the age of 18, leaving her scared and uncertain of her future. “I woke up one day without any voice. I was really frightened,” she says. “I thought I’d lost my world.” But when her doctor told her that cochlear implants would return her hearing, Kulthida became hopeful for a brighter future. “I was glad to know that it might help me,” she says. After receiving her cochlear implant, Kulthida began to hear the world differently. “After the surgery, my world turned from a silent world into a noisy world,” she says. And it was after the surgery that Kulthida was able to start her own bakery business. “Running a business, I have to take a lot of orders over the phone. Without cochlear implants it wouldn’t be possible, but now I can run my business smoothly,” she says. “I am now able to hear my customers. I can hear the timer on the oven when things are ready. It might be just a little thing for some people, but it changed my life.” For Kulthida, it’s not just business that’s booming – her social life has also blossomed. “No words can describe my feelings now that I am able to hear my friends’ or my family’s voice again,” she says. “I am excited to wake up every morning, to meet people, to interact. It has given me my world back.”


CochlearFamily eNews Issue 02 July 2019

Holiday travel tips A

RE YOU PLANNING to travel this holiday season? We know that getting yourself or your family ready for a trip, particularly with a child with hearing loss, can be time consuming and challenging given everything that needs to be accomplished prior to departure. We have created a travel list to help so you won’t forget important essentials that will be needed while you are away from home. Use the list below to help prepare and plan for your trip. TRAVEL TIPS FOR ALL: • Collect important contact information in one place: Don’t forget to take with you all of the

Use travel time to work on listening and language development

for those with hearing loss

important phone numbers, email addresses and website information for your audiologist, speech therapist and other hearing specialists. Tip: Use an index card to write down this important information or store the information on your smartphone and/or tablet. If old enough, show your child where you keep this information just in case you are not around and your child needs to access it. • Pack extra equipment and hearing accessories: Don’t forget to pack extra *batteries, cables and other spare equipment if you or your child uses hearing technology. When it comes to your hearing, it is always

best to over pack and have extra working equipment on hand. Check your airline regulations about carrying spare batteries in your check in or carry on luggage. *

• Transportation security at airports and train stations: Navigating the security checkpoints at busy airports and train stations can be intimidating. To start, inform security personnel that you or your child has a hearing loss and wears a hearing device. It is not necessary to remove external hearing devices at security checkpoints. In fact, it is best to wear the hearing device while going through security. Talk to your airline for more information about security screening.

Getting the most out of technology for toddler Arjan Sandhu

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CochlearFamily eNews Issue 02 July 2019 You can wirelessly connect to the entertainment system of aircrafts by plugging the Mini Microphone using the accessory cable into the entertainment socket of the system and then stream the input from the Mini Microphone to the processor/s directly*.

* Please note: not all airlines accommodate this feature or may limit this during take off and landing.

TRAVEL TIPS SPECIFIC FOR KIDS: • Use travel time to work on listening and language development: Whether you are traveling by airplane, train or car, it is great to have a few “listening” games for your child to play while they are en route to their destination. For example, in the car you can pack

your child’s favourite music and sing along, or play the “alphabet game” while driving. If you are flying, consider bringing books to read aloud, an activity workbook or a tablet/ smartphone for your child. There are a number of listening and language development apps available for children with hearing loss. It is recommended that you download this well in advance of take off. • Calendar countdown: Particularly helpful for a child with hearing loss is to prepare them for a change in their routine by creating a calendar to count down the days before your family leaves for the adventure. Post the calendar on the refrigerator or wall where you can easily access and discuss it each night with your

Helping your child adjust prior to your trip will make it much more fun and memorable for all

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child. Talk about the items needed to pack, what is going to happen during the trip, who your family will see, how you will get there and why you are all going on this trip together. Children tend to be creatures of habit, and many children with hearing loss are often accustomed to a routine. A change in that routine could be difficult for them, so helping your child adjust prior to your trip will make it much more fun and memorable for all! As your child with hearing loss gets older, try letting them manage travel responsibilities themselves to teach them how to be independent and take ownership of their hearing. Safe travels and happy holidays!


As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We have provided more than 550,000 implantable devices, helping people of all ages to hear and connect with life’s opportunities. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We have the industry’s best clinical, research and support networks. That’s why more people choose Cochlear than any other hearing implant company

Please seek advice from your health professional about treatments for hearing loss. Outcomes may vary, and your health professional will advise you about the factors which could affect your outcome. Always read the instructions for use. Not all products are available in all countries. Please contact your local Cochlear representative for product information. Views expressed are those of the individual. Consult your health professional to determine if you are a candidate for Cochlear technology.

www.cochlear.com

Cochlear Ltd (ABN 96 002 618 073) 1 University Avenue, Macquarie University, NSW 2109, Australia Tel: +61 2 9428 6555 Fax: +61 2 9428 6352

Cochlear Medical Device (Beijing) Co Ltd Unit 2608-2617, Gemdale Tower B, 91 Jianguo Road, Chaoyang District, Beijing, 100022, P.R. China Tel: +86 10 5909 7800 Fax: +86 10 5909 7900

Cochlear NZ Limited Level 4, Takapuna Towers, 19-21 Como Street, Takapuna, Auckland 0622 New Zealand Tel: 64 9 914 1983

Cochlear Limited (Singapore Branch) 238A Thomson Road, #25-06, Novena Square Office Tower A, Singapore 307684 Tel: +65 6553 3814 Fax: +65 6451 4105

Cochlear Nihon Cochlear Co Ltd Ochanomizu-Motomachi Bldg 2-3-7 Hongo, Bunkyo- Ku, Tokyo 113-0033 Japan Tel: +81 3 3817 0241 Fax: +81 3 3817 0245

Cochlear Korea Ltd 1st floor, Cheongwon building, 828-5, Yuksam dong, Kangnam gu, Seoul, Korea Tel: +82 2 533 4663 Fax: +82 2 533 8408

Cochlear (HK) Room 1404-1406, 14/F, Leighton Centre, 77 Leighton Road, Causeway Bay, Hong Kong Tel: +852 2530 5773 Fax: +852 2530 5183

Cochlear Medical Device Company India Private Ltd Ground Floor, Platina Building, Plot No C-59, G-Block, Bandra Kurla Complex, Bandra (E), Mumbai - 400 051, India Tel: + 91 20 6708 2935 Fax: +91 22 6112 1100

© Cochlear Limited 2019. Cochlear, Hear now. And always, Nucleus, Kanso, Baha, the elliptical logo, and marks bearing an ® or ™ symbol, are either trademarks or registered trademarks of Cochlear Limited or Cochlear Bone Anchored Solutions AB (unless otherwise noted). The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Cochlear Limited is under license.

D1635237 ISS1 JUL19


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