Problem Solved

How is that working out for you?

In the quest to motivate and manage their staff, many business owners and senior managers find themselves trapped in a cycle of constantly solving their team’s problems. The pervasive “managing (or dumping) upward” culture not only consumes precious time but also severely hampers company growth. But how did they end up in this predicament? Often, it stems from an “open-door mentality” where team members seek immediate answers from their manager instead of developing their own problem-solving skills. When managers consistently provide quick solutions (“well, I know the answer, it is quicker for me to do it myself, and I am more likely to be right”), team members become even more dependent, eroding their decision-making abilities.