Mark Bramley

Chief Executive Croft

We have built some great relationships through the Chamber as well as some customers. The range of events available to us is impressive.

What do you do?

We provide bespoke managed IT and communications solutions for businesses in a variety of sectors, including education, enterprise and the public sector.

Why did you join the Chamber?

We were founded and our headquarters are in Hertford. Hertfordshire is very important to us and the Chamber is a great way for businesses to connect with each other.

How has it helped your business network?

We have built some great relationships through the Chamber as well as some customers. The range of events available to us is impressive.

What advice would you give someone starting out?

Be curious. Learn about the company you work for and the customers you serve. Ask questions and always solicit advice and feedback. The people around you want to help.

What do you think is the biggest challenge affecting running and growing a business?

Wowing the customer! As businesses grow, it’s easy to forget that the customer should be the centre of everything.

What support do you want from Government?

More forward planning and consistency. Six months’ warning of a steep increase in NI was massively unhelpful to all small and mid-size businesses.

How confident are you your business will grow in the next year?

Very confident. We support businesses with critical IT and unified communications services that are crucial to their own growth ambitions. That, and an obsession with servicing customers, will help with that growth.