Technology

LP Networks’ expert guide:

Essential Small Business IT Support Packages

with Lee Pepper, Owner LP Networks

Managing a small business can be tricky, and we understand - after all, LP Networks started out in 2004 as a one-person IT company.

Ensuring that everything is running smoothly and efficiently and that you’re providing an excellent service is always at the forefront of your mind. So, what happens when your IT fails? Perhaps because of a missed patch update, perhaps because of the cat sitting on your laptop - the damage can be frustrating, confusing, and an annoyance.

IT Support Packages

Whatever the case, small businesses need someone at their shoulder to support them, just in case they suffer an IT catastrophe. That’s why we launched LP Lite, LP Lite+ and LP Lite Pro - the perfect small business IT Support Packages.

No matter the size of your company, you can rest assured that we have the right support package for you. The Lite package is perfect for small businesses who are perhaps using an IT support company for the first time. LP Lite+ is suited to growing businesses who are becoming larger, and LP Lite Pro is for those bigger or more established small businesses who need certified Cyber Essentials compliant IT.

Remote support

Each package provides you with access to our remote IT Service Desk specifically designed to support the IT needs of your business for a fixed monthly fee. Available between 8am and 6pm, our team of highly trained and experienced service engineers can provide you with the help and support you need to keep your IT running smoothly.

Because our packages provide remote assistance, it means we can fix your IT issues wherever you’re working. We decided to create a remote service because we understand that new business owners could be anywhere at any time, trying to drum up business, and especially in the new world of hybrid working too. The last thing you need is to be waiting for an engineer to call.

Our experienced team are here to help

Our Support Desk team works with businesses of all shapes and sizes and in across a breadth of industries, and are trained to a high standard, which ensures that they are experts in all the programmes and platforms that you rely on. This means that you have access to the IT support that larger businesses have at their fingertips, giving you a competitive edge over your rivals.

Made for small businesses

Specifically designed for small businesses employing less than 7 staff, whatever package you choose, we can guarantee to get your IT systems up and running as quickly as possible.

We also work hard to learn about our clients’ businesses and take the time to find out what they need now and in the future. So, when your new business takes off and grows, we’ll be there to help and advise you on your next IT investment.

0800 970 8980 enquiries@lpnetworks.com Discover how we can help support your small business.