In conversation with… St George’s Business Park in Sittingbourne

Q Name and job title and brief career background?

I’m Jeanette and I’m the Centre manager at St George’s Business Park. I had experience in managing business centres in Essex and Dartford before coming to Sittingbourne where I have now been for over nine years.

Q What does your role entail?

My role is very diverse – no two days are ever the same. I am responsible for handling all new enquiries and love showing prospective customers our centre and facilities. My aim is to ensure their move onto our business park is as seamless as possible and if any customers want to increase/ decrease the size of their units, I do my best to fulfil their requirements too. I support our reception team with the provision of business support services and finally, I work with our Facilities Handyperson to ensure that our site always looks its best. We take great pride in ensuring that our business centre offers a tidy, landscaped and professional environment for all our businesses and their visitors.

Q Overview of Capital Space in Sittingbourne?

St George’s Business Park is home to more than 60 flourishing businesses who let our workspace on a flexible monthly licence. Our units consist of high-quality offices, workshops and studios so we have SMEs drawn from a multitude of sectors such as health and beauty, retail, distribution, manufacturing as well as an office base for staff.

Q What are its facilities and capacity and key benefits of Capital Space?

Our USP is our flexible workspace offered on a simple, monthly licence, which gives our business owners the freedom to upsize, downsize, change their type of space or vacate with just a month’s notice. The licence includes superfast internet and free parking. I think our other USP is the exceptional service we deliver to our customers from the day they move in, whether they want to book our meeting room or wish to sign up to our VoIP telephony package. We believe we offer the best, truly flexible workspace in Sittingbourne, whatever type and size of business you own, supported by a small but professional and friendly centre management team.

Looking for a new home for your business?

We offer flexible workspace to let on simple, monthly licences.

Q Challenges faced in this business sector?

Providing business accommodation is highly competitive and this sector has seen a great deal of change, with businesses requiring a more flexible approach than a traditional lease can offer. Our flexible licence, combined with our excellent customer service, has served us very well in terms of retention and customer satisfaction, which is proven by our Google review ratings. We recently relaunched our website to ensure we remain front of mind for anyone searching for desirable and affordable workspace in Kent.

Q Future plans? (development, expansion, offers, recruitment etc.)

We don’t just provide workspace and are always looking to provide additional support to our businesses wherever possible. For instance, this December, we will be offering free health checks to customers, thanks to an initiative by Kent County Council to identify risks of stroke, kidney disease, heart disease, type 2 diabetes, and dementia to enable early intervention. We will also continue to fundraise for our nominated charity MenTalk Health.