Dropship Retail Service
What Is Dropship? Our dropship Service gives your business the opportunity to sell products without holding the stock. Instead, we receive the order, pick, pack and ship directly to your customer via our courier network. As a result you never see or handle the product creating hassle free custom. Drop ship provides a service for merchants to pick and choose products that will fit the demands of their consumers without having to stock the product initially. With the use of dropship your brand can venture into a range of products, you may be unsure about, risk free. In some occasions it may even be quicker to bring in products via dropship to fill product availability gaps rather than place new orders so late into the season. The decision is all yours, we supply the products and you choose which suit you.
Contact us today begin your sign up
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Why Use Dropship? The biggest advantage to drop ship is that it’s possible to launch a range of products without having to invest thousands of pounds in inventory up front. Traditionally, retailers have had to tie up huge amounts cash flow & storage space to hold their inventory before products have even been placed on sale. With the drop-shipping model, you don’t have to purchase a product unless you already made the sale and have been paid by the customer. Without major up-front inventory investments, it’s possible to start using dropship successfully without initially spending. Essentially within dropship we do all the hard work. We hold the chosen products in our warehouse until an order has been placed then pick, pack and ship the customer order within the given delivery period via our couriers. Our customer services team deal with returns and queries meaning you can sell as many of our products as you wish without needing to account for more staffing. As a business you can continue to grow without the growing pains that come with it.
With over 2,000 products to choose from we are sure there is something to suit your business.
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Why Charles Bentley? Established in 1860, Charles Bentley & Son Ltd are a family owned & run business traditionally manufacturing Brushware & Cleaning products & selling to major UK, European, US & Oceanic customers. Constantly evolving to design, manufacture & globally source 1000’s of items for the ever growing customer & consumer need & demands. In 2005 we started developing into other areas of consumer products such as Home, Garden & Leisure, building ranges & selling directly to customers online via direct sales websites and online marketplaces. In 2011 we purchased our first direct fulfilment warehouse in Loughborough, Leicestershire & developed a solid direct shipment strategy for single pick orders, creating integrations with partner’s e-commerce channels to meet & exceed customers’ expectations. June 2015 saw the business purchase & invest in a newly renovated 202,000 sq ft fulfilment Centre to service over 250,000 single orders, direct to consumers homes. We have in excess of 2,000 individual products and continue to grow. Available within Home, Garden & Leisure for Drop Ship Partners and integration/IT Capabilities to connect seamlessly to partner online portals.
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The Benefits Of Working With Charles Bentley
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10+ years of online retail & direct shipping to the end user
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Experts in global sourcing, new product development & range building
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2,000 + tried and tested products with rich media & descriptions readily available Margins between 10 - 25% (Gross profit) Dedicated customer service team available to assist partners with customer queries
How it works Our team will work alongside yours to provide as much support as possible. We do all the hard work providing in depth listing information, high quality product imagery and the agreed upon pricing. All we require from you is uploading this information onto your own servers to begin listing. We want to make sure that you get as much out of our service as possible to give you the best chance of success so we aim to make this as effortless as possible for you. If you require more from us in terms of additional information or listing details our design & marketing team are always on hand to assist.
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Our Warehouse Our freshly renovated warehouse is based in Loughborough, centre of the UK. All our stock is held here allowing us to process orders quickly and efficiently. With our packing team we are able to process over 2,000 orders a day. Having all our stock in one places allows us to manage our stock levels efficiently so as a dropship customer you will always be aware of the stock levels we currently have.
Over 200,000 square foot of storage space Up to 10,000 racking spaces with development on going Ability to store over 5,000 oversized products in our stillage area 4 VNA High reach trucks 8 PC Scanning Terminals - Automated & electronic picking barcode management system Spare parts & returns with a 24 hour turn around
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Who we currently work with Our dropship service has taken huge steps forward in recent years due to continued improvements within the business and this has led us to work with other great clients. We always strive to provide the best service we can working closely with staff and partners to reach a positive outcome. We are always striving to achieve better customer satisfaction and this has led to improve our service to the companies we already deliver our service to.
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Our Couriers Within dropship a key aspect to the success of the service comes down to the successful delivery of the products ordered. It is important to us that we don’t take your trust for granted and do all we can to provide the best delivery services available. We use a combination of Royal Mail, Hermes, Yodel, DX, DHL & Freight + Pallet delivery networks to service the right parcel shape and weight of parcel quickly. Our customer services team work very closely with our partners to make sure our customers get the best service.
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Our brand Since 1860, Charles Bentley has strived to manufacturer quality products, but with excellent pricing across all product areas. We have worked tirelessly over the years to service the ever changing retail and consumers needs and today’s product proposition across Home, Garden & Leisure epitomises the very essence of our values. Heritage, Quality & Innovation.
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Product Catalogues For each of our brand category’s we have a catalogue available on your request. Available online or in physical if required you can view our entire category ranges with clear relative information helping you make quick decisions. Simply choose the products you find of interest to you and contact our sales team for more information. See Contacts For Catalogues
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Our Products - Garden & Outdoor You can find a wide range of garden essentials with Charles Bentley, whether you’re looking for bistro sets, garden storage or umbrellas and bases. With our exclusive range of Charles Bentley branded products, you have the option to choose something that suits you – umbrella, table, sun lounger or otherwise. Range includes: Garden Furniture, BBQ’s, Gazebo’s, Umbrellas & more
GARDEN
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Our Products - Homeware Our Homewares range has a wide variety of products from our latest electricals range to children’s furniture in a safari theme. We try to supply a variety of range styles to meet every customers needs. Range includes: Home Furniture, Electricals, Laundry & Cleaning, Accessories & More
HOMEWARE
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Our Products - Sport & Leisure Within our Sport & Leisure category we hold an ever wider variety of products than the others. From camping to weight training we supply products for all activity’s. Wether it’s a basket for picnics or a exercise bike for a new years resolution we have a product to suit. Range includes: Camping, Equestrian, Health & Fitness, Sports, Winter Sports & More
SPORT & LEISURE
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Our Products - Toys & Games Our Toys & Games category is constantly developing with new toys up for grabs every year we always strive to provide the next best thing. From pop up play tents to ride on electric Ferrari’s we have toys that vary in all price ranges. As a category we try to offer a wide range of each product such a remote control cars & game tables. Range includes: Ride On Toys, Games Tables, Indoor Toys, Outdoor Toys & Remote Control Toys & more
TOYS & GAMES
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Our Products - D.I.Y With D.I.Y being a household necessity we look to always stock those D.I.Y basics. We have a wide range of a ladders from telescopic to loft available to suit any customers requirements. Storage is never a problem with range of tool boxes in a variety of colours and sizes. Range includes: Ladder, Storage, Tools & Equipment, Sack trucks & Trolleys & more
DIY
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Our Products - Pets Pets are becoming a household regular more and more so pet toys & accessories are always a must with pet lovers. Our new range of pet beds vary in colours and sizes to fit any type of pet. From treat storage to hutches we are sure to have something for every pet owner. Range includes: Beds & Cushions, Carriers & Crates, Toys, Hutches, Storage & more
PETS
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Contact Us For more details or access to our product catalogues please contact us either by email or phone
Vanessa Richardson
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Drop-ship Manager
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Vanessa.Richardson@charlesbentley.com
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