Tell Us Once

Tell Us Once

Some councils, including both the Durham County Council and Darlington Councils run a service called Tell Us Once, which means that they will contact different government services for you following a death.

If the person you care for has died, ask about the Tell Us Once service when you make an appointment to register the death. If your council has a Tell Us Once service the Registrar can help you use it at your appointment, or can give you a unique reference number so you can access the service yourself later.

The service will contact various government services to enable them to:

• work out final payments of benefits for the person who has died (including the State Pension) and tax credits • make arrangements for Income Tax, National Insurance and Council Tax • cancel the passport and/or driving licence of the person who has died (if you provide this information) • make arrangements about council housing and Blue

Badge schemes • make sure the person’s name is removed from the electoral register (the electoral roll)