Tell Us Once Service

Tell Us Once Service - Advisory Service

Surrey County Council Registration Service provides free advisory service known as Tell Us Once when you register the death.

The Tell Us Once service notifies a number of different organisations, including central and local government, on your behalf (see list of examples on the next page), assisting with accessing additional benefits to which you may be entitled and providing information and advice about a range of services.

The service is offered at the local Register Office.

For more information please telephone 0300 200 1002.

Who it notifies

Tell Us Once notifies the following organisations that the person has died. The list below can guide you.

Local Authority

• Council Housing • Housing Benefit • Council Tax • Council Tax Benefit • Library Services • Electoral Services • Adult Services • Children’s Services • Authority owned equipment • Blue Badges • Concessionary travel

Identity and Passport Service

• UK Passport

DVLA

• Driving Licence

DWP

• Bereavement Benefit • State Pension • Pension Credit • Attendance Allowance • Disability Living Allowance • Carer’s Allowance • Employment and Support

Allowance • Incapacity Benefit • Income Support • Jobseeker’s Allowance

HMRC

• Working Tax Credit • Child Tax Credit • Child Benefit

Items that may need to be returned:

• Pension/Benefit books • National Insurance card • Driving licence • NHS Equipment on loan • Passport • Library Cards/Season tickets • Blue badge

You can also contact the Stop Mail Service - see directory. This is free and will arrange for the person named to be taken off mailing lists in the UK. This will not stop official mailing - you will need to contact services yourself.

Registrar of Births, Death and Marriages Offices are located at the following locations. All are by appointment only

Hours of opening: Monday to Friday 9:00am to 4:30pm

Camberley Surrey Heath House, Knoll Road, Camberley GU15 3HD

Farnham Farnham Libary, Vernon House, 28 West Street, Farnham GU9 7DR

Guildford Artington House, 42 Portsmouth Road, Guildford GU2 4DZ