Useful organisations

from Leighton Hospital Coping with Sudden Death

On the day

Useful organisations

Age UK Cheshire

314 Chester Road, Hartford, Northwich CW8 2AB General enquiries: 01606 881 660 admin@ageukcheshire.org.uk - www.ageuk.org.uk/cheshire

Carers UK

20 Great Dover Street, London SE1 4LX Advice line: 0808 808 7777 Monday to Friday 9.00am – 6.00pm www.carersuk.org

Compassionate Friends

Support and information for bereaved parents and their families Helpline: 0345 123 2304 info@tcf.org.uk - www.tcf.org.uk

Cruse Bereavement Care

National Helpline: 0808 808 1677 Email: info@cruse.org.uk www.cruse.org.uk or www.hopeagain.org.uk (for young people)

Department for Work and Pensions

Tel: 0800 731 7898 www.gov.uk

Family Action Manchester

Newton Heath Children’s Centre, 1 Great Newton Street, Newton Heath, Manchester M40 1GX Tel: 0808 802 6666 www.family-action.org.uk

National Debtline

Tricorn House, 51-53 Hagley Road, Edgbaston, Birmingham B16 8TP Helpline Freephone: 0808 808 4000 Monday to Friday 9.00am – 8.00pm Saturday 9.00am – 1.00pm www.nationaldebtline.org

Information for making your own funeral arrangements Natural Death Centre

In The Hill House, Watley Lane, Twyford, Winchester SO21 1QX Tel: 01962 712 690 www.naturaldeath.org.uk

Samaritans

2 Hall O’Shaw Street, Crewe, Cheshire CW1 4AE National Helpline: 116 123 Email: jo@samaritans.org www.samaritans.org

St Luke’s Hospice Bereavement Support Group

(Operated by the Family Support and Counselling Team) Tel: 01606 555693 info@stlukes-hospice.co.uk

Sue Ryder

Providing incredible hospice and neurological care Tel: 0808 164 4572 www.sueryder.org

Terrence Higgins Trust

314-320 Gray’s Inn Road, London WC1X 8DP Tel: 0808 802 1221 Email: info@tht.org.uk www.tht.org.uk

WAY (Widowed and Young)

Offering support and advice to men and women aged 50 years and under when their partner has died. www.widowedandyoung.org.uk

Did we help you at this difficult time?

We are constantly reviewing the service we offer to bereaved relatives and friends. Following the loss of your relative or friend recently, we would be grateful if you would take a few moments to fill in the questionnaire below. This is completely optional, and you may return this at a time comfortable to yourself. We value comments about what you found helpful, and areas where you feel we might improve the service. If you are unhappy about any aspect of the care you or your relative or friend received, you may prefer to discuss this in person with the Hospital Bereavement Manager Tel: 01270 273882 or The Customer Care Team, Leighton Hospital. Tel: 01270 612410, if your relative died in Hospital.

The following information is optional, but may assist us in passing on appropriate comments, and dealing with queries.

The name of the patient:..................................................................................................................................

Date of death:................................................................................................................................................................

Location of death:.....................................................................................................................................................

Your name (optional): .........................................................................................................................................

Your relationship to patient: ........................................................................................................................

Were you given opportunity to spend time with your relative or friend privately, before and after they died? YES / NO Were you offered the spiritual support that you required at the time of your relative or friend’s death? YES / NO Do you feel that your relative or friend was comfortable during the last days of life? If not, please say why YES / NO

Do you feel that you were given enough opportunity to talk with the staff looking after your relative or friend? YES / NO

Please feel free to comment ........................................................

Were you helped to understand what was happening at the time of your relative or friend’s death? YES / NO

Please feel free to comment ........................................................

Is there any other information that would have been helpful during this time? YES / NO

Do you have any suggestions as to how we could improve our services?

Thank you for completing this form.

Please detach and post/return to:

End of Life Care, Cheshire Hospices Education Queensway, Winsford, Cheshire CW7 1BH

Or return to the Bereavement Manager if your relative or friend died in Hospital. FAO Bereavement Manager, Leighton Hospital, Middlewich Road, Crewe, CW1 4QJ

Ths leaflet is available in audio, large print, Braille and other languages. To request a copy, please contact the Bereavement Manager.

‘Whilst every effort has been made to ensure the accuracy of advertisements, Mid Cheshire Hospitals NHS Foundation Trust cannot accept liability for any errors or omissions. The Trust does not accept responsibility for any claims made by advertisers and their inclusion in this booklet should not be taken as an endorsement by the Trust.’

Reference: Leighton Hospital A&E (1020) Revised and reprinted: February 2022 Review: February 2024 Ref: CORP/BER/0080517

The Hospital would like to thank RNS Publications for publishing this information and the following pages contain some features from local services o ering their help at this time.

Whilst the Hospital is grateful of their support it does not endorse or recommend any of the services that they provide.

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stopping mail

STOPPING JUNK MAIL

It is distressing to deal with a bereavement and unsolicited mail can be insensitive and destructive during a grieving process.

By scanning the below QR code on your phone or visiting www.stopmail.co.uk, we are able to securely share this information with mailing organisations and under the Data Protection Act the information will not be used for any other purpose.