North London Hospice Bereavement Booklet

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Bereavement

Finding meaning after loss northlondonhospice.org



The death of someone significant can affect people in unexpected ways. Grief is a natural and normal reaction but can cause big changes, both emotionally and physically. Although bereavement is inevitable, how we respond can vary according to our situation, background, beliefs, or our previous experiences of loss and bereavement. There’s no ‘normal’ way to grieve, or any expected way we should feel, or any set time to start feeling more like ourselves again. Our feelings can also be affected by the circumstances of the death, or the relationship we had with the person who died. It is important to allow yourself to respond in your own way. Adapting and learning to cope when someone has died can be challenging. There will be significant days to get through such as birthdays and holidays, and relationships with remaining family members to be re-negotiated. Whilst lots of people have support networks, it can be difficult to express your thoughts and feelings, especially with friends and family. However, sharing how you feel with someone, or meeting others in a similar situation can be helpful.

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Information in this booklet North London Hospice Bereavement Service........................................... 1 Individual Support ............................................................................................. 1 Telephone Contact............................................................................................. 2 Groups...................................................................................................................... 2 Spiritual Care........................................................................................................ 2 Ceremonies of Remembrance.................................................................... 2 Books & Resources........................................................................................... 2 Practical Help........................................................................................................ 2 Quotes throughout this booklet come from bereaved people we have supported................................................................................................... 3 Children and Young People................................................................................. 4 What about children?....................................................................................... 4 Some other resources available locally and nationally........................ 5 Interested in some support?............................................................................... 7

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North London Hospice Bereavement Service We have a variety of options of support available and the free service is currently offered to family and friends of people who were known to a North London Hospice clinical service (Barnet or Enfield). Those known to Haringey will be offered support from the bereavement service at St Joseph’s Hospice. If you would like to access support from the team, please complete the self-referral form at the back of this booklet and return it to us. Alternatively, there’s a self-referral form on our website.

We offer:

Individual Support An opportunity to talk on the phone, face-to-face, or on a virtual platform with a trained volunteer or staff member and we can arrange for the same person to call you on a regular basis.

Sessions: • are usually about an hour long • initially up to six sessions are offered, at frequency to meet your needs • on-going support can be provided, if required You may wish to have a one-off session to talk about what has happened.

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Groups

Informal Walk and Talk groups take place in local parks on a regular basis. Details of all our groups can be found on our website and other social media sites. You can also obtain information from the Bereavement Support Team at the hospice on 0208 343 6819. We welcome ideas for new groups. Please look out for other options of support on our website as the service develops.

Spiritual Care

Whether you have a particular religious faith or not, we have chaplains and volunteers with whom you may wish to discuss spiritual matters.

Celebration of Life events

The hospice holds ceremonies to remember and honour the lives of the people we have cared for. These are held virtually or at our Finchley and Enfield sites. A member of your family will be invited to one of our events, with a request they share the information. For details of dates and times, see the North London Hospice website, or to book a place email: nlhbereavement@northlondonhospice.co.uk

Books & Resources

The hospice has a number of books and leaflets available on grief and loss and helping children or teenagers.

Practical Help

After a bereavement, the prospect of sorting out paperwork and belongings can seem overwhelming. We can signpost you to people who may be able to help.

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Quotes throughout this booklet come from bereaved people we have worked with. I keep thinking they are going to come back” “ You will find a way of living without the person by your side but they will always be with you in your thoughts and memories.

try not to break down in front of my family “Iand I tend not to talk about things but bottle my feelings up” It is appropriate to express your feelings and talk about the person who has died.

I feel very lonely and I want to get back to normal” “When you are ready it is important to renew old interests and even pursue some new ones.

stressed, tired and ill” “It’sInotfeelunusual to experience some physical changes in yourself. Grieving can be an exhausting process, yet you may experience difficulty sleeping. Take care of your own health and wellbeing and allow yourself a break from grieving.

When is the right time to move his things?” “Whenever it feels right to you, allow yourself time to grieve rather than attempt to rush the process. northlondonhospice.org

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Compassionate Neighbours Compassionate Neighbours is a community-led volunteer support scheme providing social and emotional support. Since the scheme began in North London in 2017, hundreds of local people have been trained as Compassionate Neighbours, offering their support and compassion across Barnet, Enfield and Haringey. Compassionate Neighbours are trained volunteers who offer friendship and a listening ear to people referred to the programme who may be feeling lonely and socially isolated. Compassionate Neighbours can offer one-to-one support, working alongside you as you transition into life without your loved one. The support they can offer is multifaceted and can be tailored to your needs. Visit our website to find out more, www.northlondonhospice. org/work-for-us/compassionate-neighbours/ We also have several wellbeing groups which take place both in person and online. These volunteer-led groups include specific areas of interest such as gardening, films, knitting, photography and much more. Our volunteers also run a weekly Compassionate Café at North London Hospice Enfield which is usually open every Wednesday between 11:00-14:00, serving delicious food at reasonable prices. It is open to anyone with a link to the hospice. As the café is volunteer led, please call 0800 368 7848 to check that it is open. If these services are of interest, the Bereavement Team can complete a referral form for you to access the scheme.

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Children and Young People

“I don’t know how to help my children” What about children?

People often think we should protect children from grief and are worried about saying or doing ‘the wrong thing’. We wonder how best to support them when someone close to them dies. Just as adults, children react to loss in different ways and at different times. They may have questions, fears, and powerful feelings, which can cause them to feel confused and alone if they are left out of what is happening around them. By giving children information honestly and openly in small chunks, allowing them to express their feelings, to make informed choices and feel part of what is going on, children can feel reassured, supported and understood. Whilst we can’t provide services to children directly, we can provide guidance to adults who are supporting bereaved children and have resources that families can borrow. In addition, we can signpost families to child bereavement organisations.

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Some other resources available locally and nationally For children and young people: Grief Encounter Children’s bereavement service www.griefencounter.org.uk Address: The Lodge, 17 East End Road, London N3 3QU Email: support@griefencounter.org.uk Hope Again Hope Again is the youth website of Cruse Bereavement Care. Designed by bereaved young people as a safe interactive place where young people aged 11-18 can share their stories about loss and begin to find ways of hoping again. They can also find a listening ear, information, and advice. www.hopeagain.org.uk Riprap The site is developed for teenagers who have a parent with cancer, including those whose parent has died. www.riprap.org.uk Winston’s Wish Help for grieving children and young adults & their families www.winstonswish.org.uk Email: ask@winstonswish.org Service for young people: www.help2makesense.org

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For adults: Barnet Bereavement Service Bereavement counselling for Barnet residents Tel: 020 8441 3572 Email: barnetbereavement@tiscali.co.uk (N.B. this organisation provides free services, and often has a waiting list) Enfield Counselling Centre Counselling for individuals and couples in Enfield www.enfieldcounselling.co.uk Address: St Paul’s Centre, 102a Church Street, Enfield, Middlesex EN2 6AR Haringey Bereavement Service St Joseph’s Hospice in Hackney provides bereavement support and counselling for: adults (18+) who live in City and Hackney or are registered with a City and Hackney G.P. who have experienced a bereavement. www.stjh.org.uk Email: stjosephs.firstcontact@nhs.net Address: St Joseph’s Hospice, Mare Street, E8 4SA Cruse Bereavement Care National Bereavement charity offering support, advice, and information when someone dies. www.cruse.org.uk Cruse offers face-to-face, telephone, email and website support, including www.hopeagain.org.uk specifically for children and young people. The Good Grief Trust A national charity with a website in different languages detailing free local support across the UK. www.thegoodgrieftrust.org Email: hello@thegoodgrieftrust.org

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Online forums for bereaved people: 1. Bereavement UK online community www.bereavementuk.co.uk 2. Macmillan online community www.community.macmillan.org.uk 3. Sue Ryder online Bereavement Community www.community.sueryder.org Bereavement counselling service for online community members – free to use and held over secure video chat www.sueryder.org/online-bereavement-counselling

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Celebrate the life of your loved one by giving a gift to North London Hospice in their memory A gift in memory is a way of honouring the life of someone special while making a difference to the lives of others. Each year we provide our specialist end-of-life care to more than 3,500 patients in Barnet, Enfield and Haringey. We also support their families and friends too. The support we provide is completely free of charge, but it costs more than £15 million a year to run North London Hospice. By supporting North London Hospice in memory of your loved one, you can make a real difference to others who will need our care in the future. Every gift in memory is a valued contribution. Remembering someone who has died is a very personal thing, so we offer a range of different ways to give a gift in memory. These include: •

Light Up A Life – our annual remembrance event

Sow A Special Sunflower – where names of your loved ones can be added to dedicated sunflower markers

Tribute Tree – dedicate a leaf to a loved one with a one-off donation

A gift in your will – whether large or small, gifts left to us are a vital source of income

To find out more, visit our website, or contact our Fundraising Team on 020 8446 2288 or complete the form at the back of this leaflet.

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Bereavement Support Service Initial Assessment Please complete and return this document to Bereavement Services at North London Hospice. First name:

Name of deceased:

Middle name:

Their date of death:

Surname:

What was your relationship with the person that died?

How would you like us to address you? Mr / Miss / Mrs / Ms / Other Please specify ‘Other’

Date of birth:

Your phone number: Your email address:

Your GP practice: GP contact phone number:

Emergency contact (e.g., your NOK) Name: Phone:

Your home address:

How would you describe your ethnicity?

Preferred weekdays:

Medical / additional – are there any relevant needs we should be aware of?

Preferred time of day: Please specify the type of support that you would prefer: Phone support / face-to-face / video support / Walk and Talk Group

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OUT OF 0-5 (5 being very much so), please state how you feel against the following statements: I often feel overwhelmed by feelings of grief I feel anxious since this special person in my life died My grief makes it hard for me to cope with day-to-day situations I don’t really have anyone who is there for me Previous life experiences have added to my sense of vulnerability in coping with this loss I have other pressures at the moment which make life difficult I have no faith, belief system or other way in making sense of my loss Is there anything else you would like us to know?

Have you received Listening Support before: Yes o

No o

We need to share your contact information with the volunteer/s who will be providing support. Please confirm that you consent to this by ticking the box below. Yes o

No o

Would you be happy for us to share your contact information for events within the hospice? Yes o

No o

Thank you for completing this assessment form. If we have any questions, we will give you a call. Otherwise, we will add you to our waiting list and one of our volunteers will contact you to arrange support. Please contact us if you would like to talk through any of the above. Signed.......................................................................................................... Date ...... /....../....... Print name..................................................................................................................................... Role (if completed by professional) Please send this form to: Bereavement Services North London Hospice 47 Woodside Avenue London N12 8TT

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Interested in some support? Phone: 0208 343 6819 Email: nlhbereavement@ northlondonhospice.co.uk NLH Finchley: 47 Woodside Avenue, Finchley, N12 8TT (N12 8TF for sat navs) NLH Enfield: 110 Barrowell Green, London N21 3AY Registered Charity Number: 285300 Company Registration Number: 01654807 northlondonhospice.org




The Hospice would like to thank RNS Publications for publishing this information and the following pages contain some features from services offering their help at this time. Whilst the Hospice is grateful of their support it does not endorse or recommend any of the services that they provide.



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STOPPING JUNK MAIL It is distressing to deal with a bereavement and unsolicited mail can be

insensitive and destructive during a grieving process.

By scanning the below QR code on your phone or visiting

www.stopmail.co.uk, we are able to securely share this information

with mailing organisations and under the Data Protection Act the information will not be used for any other purpose.

Other benefits reduce the possibility of identity fraud, such as assumed

identity and you will only have to supply the information once.

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This publication has been jointly developed between ourselves and the hospice. We hope that it has been or will be of help at this time and we welcome any comments or suggestions that you may have. Please contact us either by phone, email or by post. RNS Publications, Trium House, Unit 15, Broughton Way, Whitehills, Blackpool FY4 5QN

01253 832400 enquiries@rns.co.uk




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