List of Local Funeral Directors

from Royal Bournemouth Hospital Bereavement Booklet

by bereavementadvice

GRIEF: When Someone Dies

Help and Support

Bereavement Office

Ward Sister or Charge Nurse of the relevant ward

The Chaplains’ Office

The Social Work Department

PALS - 0300 0194866

Organisations that offer Information, Support and Advice

Age UK (Bournemouth) 01202 530530

Website: www.ageuk.org.uk/Bournemouth

Age UK Advice: 0800 169 2081

At a Loss

Website: www.ataloss.org

Benefits Enquiry Line 0800 731 0469

Website: www.gov.uk/browse/benefits

Bournemouth Helping Services 01202 770011

A list of voluntary organisations

Citizens Advice Bureau (CAB)

Bournemouth, Christchurch & Poole 0808 2787939

Room 40E Civic Centre, Poole, BH15 2RU

Website: www.citizensadvicebcp.org.uk

Cruse Bereavement Care 01305 260216

Email: dorset@cruse.org.uk

0808 808 1677

Dorset Open Door

Website: www.dorsethealthcare.nhs.uk/patients-and-visitors/ our-services-hospitals/mental-health/dorset-open-door

Inland Revenue 0300 200 3300

Website: www.hmrc.gov.uk/tools/bereavement

London Friend

Lesbian & Gay Bereavement Project 020 7833 1674

National Aids Helpline 020 7814 6767

Samaritans 116 123 and 0330 094 5717

Email: jo@samaritans.org

Website: www.samaritans.org

The Good Grief Trust

Website: www.thegoodgrieftrust.org

Whilst every effort has been made to ensure the accuracy of advertisements contained in this publication, the University Hospitals Dorset NHS Foundation Trust cannot accept liability for errors and omissions. The University Hospitals Dorset NHS Foundation Trust cannot accept responsibility for claims made by advertisers and their inclusion in The Royal Bournemouth Hospital Bereavement Booklet should not be taken as an endorsement by the University Hospitals Dorset NHS Foundation Trust.

Written by the Bereavement Services

Publication date: May 2023

Review date: May 2025

Dear Friend

We are constantly reviewing the service we offer to bereaved relatives and friends. Following the recent death of your loved one, we would be grateful if you would take a few moments to fill in the questionnaire below. This is completely optional, and you may return this at a time which feels comfortable to you. We value comments about what you found helpful, and areas where you feel we might improve the service. If you are unhappy about any aspect of the care you or your relative received, you may prefer to put the details in writing to the Chief Executive.

The following information is optional, but may assist us in passing on appropriate comments and dealing with queries.

Patient’s Name

Ward

Your Name

Address

Did you find this booklet helpful? YES/YES VERY/NO

Did you feel that you were provided with adequate facilities such as refreshments, space, privacy? YES/NO

Were you encouraged to spend time with your loved one, privately, before and after they died? YES/NO

Were you offered the support of the Hospital Chaplaincy or a Minister/Priest of your choice? YES/NO

COMMENTS ......................................................................................................................

Do you feel that you were given the opportunity to discuss the circumstances of the death with a doctor? YES/NO

COMMENTS ......................................................................................................................

Were you advised how to contact the Bereavement Services and what to do next? YES/NO

COMMENTS

Were you satisfied with the handling of all personal property and valuables? YES/NO

COMMENTS ......................................................................................................................................................

Do you have any suggestions as to how we could improve our services?

COMMENTS

Thank you for completing this form. Please detach and return to: Bereavement Services, University Hospitals Dorset NHS Foundation Trust, Castle Lane East, Bournemouth, Dorset, BH7 7DW

The Hospital would like to thank RNS Publications for publishing this information and the following pages contain some features from services o ering their help at this time.

Whilst the Hospital is grateful of their support it does not endorse or recommend any of the services that they provide.

It is distressing to deal with a bereavement and unsolicited mail can be insensitive and destructive during a grieving process.

By scanning the below QR code on your phone or visiting www.stopmail.co.uk, we are able to securely share this information with mailing organisations and under the Data Protection Act the information will not be used for any other purpose.