NEW TECHNOLOGY AND OUTSTANDING CUSTOMER CARE SET THIS DENTAL PRACTICE APART

Have you ever imagined looking forward to going to the dentist? Yes, it’s possible, especially if your dentist is Champlain Smile Solutions in South Burlington. The dental practice, started by the husband and wife team Drs. Matthew and adam iulianelli in , o ers general and family dentistry, as well as cosmetic and implant dentistry. The couple pride themselves in winning over even the most anxious of clients. We spokewith Dr. Matt and Kay about what makes the practice so popular, and unique.

Putting Patients At Ease

As soon as patients walk in the door of the Kimball Avenue location, the homey, comfortable feel of the place puts them at ease. They’ll immediately notice that the waiting room isn’t jam packed. “That’s because we don’t cram in as many visits as possible into a day,” Matt explains. “We take the time to talk to our patients. We call it ‘co-discovery,’ a process in which we learn about the patient’s goals and concerns.”

In addition to spending lots of time with their patients and making them feel comfortable, the dentists use the latest imaging technology that literally allows the patients to see what’s going on in 3D. “We have an intraoral scanner that captures digital dental impressions to produce a highly detailed image of the patient’s mouth,” Matt explains. “Not only is it highly diagnostic, it also allows patients to see a 3D image on a computer screen, so they understand exactly what’s going on. It’s a great addition to the practice.”

For the very anxious client, the practice o ers sedation to help them through dental procedures. Kay says, “Many people are scared of going to the dentist because of an unfavorable childhood experience or trouble getting numb. Back then, we didn’t have the technology to deliver a pain-free experience. Fortunately, now we do.” r. adam iulianelli is sedation certified, meaning that she has undergone extensive training in administering sedation medications and ACLS (Advanced Cardiovascular Life Support). This allows her to administer IV sedation, which may sometimes be necessary for lengthy or complicated procedures. Often, both doctors will also administer oral sedation with an under-the-tongue pill that enables patients to remain comfortable and sleepy through the treatment. Both options are available to patients.

Another popular technology to help with anxiety surrounding “getting the Novocaine shot” is a new computer-controlled system called he and. t looks like a small pen, and replaces the old-fashioned syringe that many people associate with painful injections to numb the teeth.

“Knowing that sedation is an option puts clients at ease from day one, says ay. t can even be used for filling a cavity or putting on a crown.”

Certified Invisalign Providers

oth att and adam are certified in nvisalign, an orthodontic treatment that straightens teeth without the use ofmetal braces. It consists of a series of custom-made thin clear trays that cover teeth and gently move them into the proper position over time. Because they are clear and can be taken on and o , they are less noticeable than traditional metal braces.

“We use our intraoral scanner to facilitate the process, att explains. t’s a lot of fun because people get involved in their own treatment. They actually look forward getting it. Invisaline is very popular because in general it straightens teeth quicker than traditional braces for most cases.”

THE “TRIAL SMILE” PROGRAM

While Champlain Smile Solutions provides general dentistry including fillings and crowns, many clients come in for cosmetic services, such as full mouth makeovers and teeth whitening.

e also o er the rial mile,’ a very beneficial service, att says. e work with a dental lab with very talented technicians and ceramists. They can craft a temporary overlay that patients can try out in the office, so they can see and feel what the treatment will actually look like. e goes on to explain that the office’s 3D scanner makes the process quick and easy.

hile they can’t go home with it, they get the benefit of seeing it in their mouths in real time, rather than relying on digitally altered before-and-after photos. We have the right combination of technology and talent to make it happen. People become very comfortable with the treatment they’re going to get, because they know in advance what it will look like, without worrying about not liking the results.” e also o er enhanced techni ues, such as early cavity and oral cancer detection, att concludes. “Our technology makes things a lot easier for our clients.”

What sets Champlain Smile Solutions apart is its unique combination of state-of-the-art technology and outstanding patient care.

No wonder the dental practice has so many satisfied clients. fter all, looking forward to going to the dentist is a dream come true.

BY MERYL SIEGMAN