BEST NEWS ITALY UAE
FALL 2012
UK USA
N. 05 SINGAPORE BEST UNION GROUP
TEATRO ALLA SCALA
OMNITICKET NETWORK
MARMOMACC 2.0
Two Historical Milestones for the Best Union Group
Skills and Professionalism of Charta are Recognized
News from US Market!
Natural Stone Captures SN and Debuts in the Apple Store
SPECIAL CULTURE
F A M I LY E V E N T S
MORRICONEENCHANTS
B O AT
The Great Event Rely on Best Union Group
Edutainment: Learn While Having Fun with Best Union
So ld o ut t h e C o n c e r t of the Master in Rimini
Optimism and the Will to Change for the 52nd Edition
S H O W
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UK USA SINGAPORE Dear Readers, The greeting in the last newsletter was dedicated to the financial crisis, so in this newsletter I want to share with you two very important events that I hope can bring you joy and happiness. The news relates to two historic achievements of our Group. First, we have been awarded, in a joint venture with Gruppo Intesa San Paolo, the banking and ticketing activities for EXPO 2015. And second, we won the tender for the Stadium L. Ferraris concession management. In both cases these are contracts that will develop over a long period of time. Our victory in the difficult race for the EXPO 2015 ticketing contract was based on the unique functionality and architecture of BOS, which has been evaluated by EXPO 2015 to be the ideal tool to showcase Italian excellence and demonstrates our ability to create a national system. It was an opportunity that we could not afford to lose given our group’s status as the undisputed leader in its market and considering that this is an exhibition of Italian culture. The beautiful theme of EXPO 2015 is "Feeding the planet, energy for life" which provides the opportunity to focus on a wide variety of topics in our marketing of EXPO admission ticket sales.
B E S T U N I O N G R O U P Tw o H i s t o r i c a l Milestones for the Best Union Group The real challenge will be to reach as many participants as possible while we promote both Italy and the Expo. The results of the first half of the year were satisfactory and allowed us to confirm all the goals set out in the strategic plan. We expect that margin can be investments for satisfaction of our and employees.
the increase in translated into growth to the group’s members
In the next issue we hope to announce other important news regarding orders and results. I take this opportunity to wish everyone a great holiday shared with those we love.
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UK USA SINGAPORE C h a r t a ’s s u c c e s s h a s b e e n highlighted in an unusual way that showcases the value of Charta’s operating standard and the services offered.
La Bohème
T E AT R O ALLA SCALA
dal 26 settembre al 26 ottobre
S k i l l s a n d Professionalism of Charta are Recognized
The Tar for Lombardy has, on the 10th of September 2012, suspended the award of the tender issued by the Teatro alla Scala Foundation in Milan with an order of the Board of the Section Three n.1241/2012.
The contract relates to the computerized ticketing service for the sale of tickets (including season tickets) to shows organized by the Foundation, and was arranged in favor of the company TicketOne. This action and the precautionary measure issued by the Administrative Judge means that TicketOne has not achieved the adjudication of the service and cannot legitimately proceed with the execution of the related contract or communicate conflicting information to the market.
This event represents the formal recognition of findings of the adjudication committee during the project evaluation when they awarded the technical offer presented by Charta S.r.l. a higher score than the other competitors. It is a concrete recognition of the expertise and professionalism that at all times characterizes the work of Charta S.r.l. and makes it a national leader on the theatrical and museum ticketing market.
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OMNITICKET NETWORK TO HIGHLIGHT BOS AND MOBILE TICKETING AT IAAPA 2012 O m n i Ti c k e t N e t w o r k i s b u s i l y preparing to exhibit at the 2012 IAAPA Tradeshow in Orlando, Florida. The tradeshow area is open November 12th-16th at the Orange County Convention Center, and OmniTicket Network will be in Booth #2862.
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News from US Market! Highlighted technology will include the Best Overview Solution (BOS), a unique onsite technology for managing all types of venues, in a multi-tier environment with a built-in infrastructure for offering worldwide ticket distribution in real-time. The OmniTicket Network booth will also present in-booth demonstrations of our latest mobile ticketing technology! OmniTicket Network is part of the Best Union Group, a worldwide leader in the supply of ticketing technology and event services, and during the tradeshow the OmniTicket Network team and the Best Union Group will partner to demonstrate the latest innovations in ticket sales, services and distribution.
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OMNITICKET
NETWORK
News from US Market! The newly installed OmniTicket Network system incorporates online sales, general admission and group sales into an integrated, realtime ticketing solution. Tickets to Graceland can be purchased online at www.elvis.com/graceland.
OMNITICKET NETWORK INSTALLS TICKETING SYSTEM AT GRACELAND, T H E H O M E O F E LV I S P R E S L E Y One of the most famous homes in the United States is now using the OmniTicket Network solution for onsite and online ticketing operations! Graceland, the home of Elvis Presley, is listed on the National Register of Historic Places and welcomes over 600,000 visitors each year.
Fans flock from around the world to tour the Graceland Mansion and grounds. Visitors can also enjoy touring Elvis' two custom airplanes, Elvis' Automobile Museum, many exciting special exhibits and events such as Elvis Week.
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OMNITICKET
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The legendar y Endeavour Space Shuttle is heading for California and the California Science Center! The shuttle’s last journey includes a cross-country flight from Kennedy Space Center to the Los Angeles International Airport, and then a slow procession through the streets of Los Angeles to the California Science Center!
News from US Market! OmniTicket Network is proud to provide the online ticketing solution for California Science Center, and tickets to view the Endeavour Space Shuttle will be available online beginning in September at californiasciencecenter.org.
ENDEAVOR SPACE SHUTTLE’S FINAL DESTINATION: THE CALIFORNIA SCIENCE CENTER The shuttle’s last “landing” will be at the California Science Center the evening of October 13th. Once safely at the California Science Center, the shuttle will take up temporary residence in the Samuel Oschin Space Shuttle Endeavour Display Pavilion while awaiting construction of the Samuel Oschin Air and Space Center.
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UK USA SINGAPORE The boom of contacts for Facebook Marmomacchas has increased 450%! The most important event dedicated to the marble chain industr y strengthens its presence in new media, including foreign media (VContakte and Orkut), and develops new initiatives in the service of exhibitors and visitors, such as the iPhone app available from the Apple Store.
MARMO MACC 2.0
A r t i c l e written by Press Office Ve r o n a F i e r e
Natural Stone Captures Social Networks and Debuts in the A p p le S t o r e
Becoming more and more “social” and interactive, with an application to download for iPhone and tickets with QR code, Marmomacc (www.marmomacc.it) has started the 2.0 Revolution. The Verona Fair (26/29 September), the most important international exhibition dedicated to marble, stones and granite, won the sixth most popular social media position on Facebook, Twitter, Youtube, Linkedin, Pinterest and Google Plus. Who says that marble is a synonym of ancient? A cliché disproved by ANOTHER S T E P the results of the research. F O R WA R D F O R T H E All the “colors” of marble, created by Marmomacc reveals how people under 30 INNOVATION FOR THE have been discovered to be great admirers of natural stone, with 46% of them BEST UNION GROUP! considering it the most elegant material. The application has been realized by Best Union, along with Marmomacc and Verona Fair.
Marmomacc 2012 now debuts the application available to download from the Apple Store (just type “Marmomacc”). The initiative, conceived as a new instrument in service for exhibitors and operators, allows you to use your iPhone to view information about the event, including a map of the exhibition and a catalog of participating companies. Thanks to the QR code in every entrance ticket, the app allows you to collect the electronic business card of visitors and keeps count of the contacts for the stand.
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ONE STEP BY DEGAS Degas. Masterpieces from the MusÊe d’Orsay From the 18th of October until the 27th of January the house of the Society for Promotion of Fine Arts in Turin will be the stage for the most important exhibition that Italy has devoted to Edgar Degas in recent decades. With more than eighty works displayed, the French artist, one of the protagonists of the artistic impressionist season from the second half of the nineteenth century, will be revealed throughout his artistic career: from the impressive scenery or Parisian cafes, to the naked figures, from his favorite subject , the horses, to the world-famous dancers. All this is made possible thanks to the efforts of the municipal administration, especially the Mayor Piero Fassino and the Councillor for Culture Maurizio Braccialarghe, in order to restore the capital of Piedmont at the center of national cultural scenario. Thanks also to the close collaboration between the publisher Skira and the Musee d'Orsay in Paris on the editorial and the creation and production of the big exhibitions. Degas also had a special relationship with Italy. His experience there was the inspiration of one of his greatest masterpieces in the exhibition, Family Portrait (The Bellelli Family, 1858-1869), a work that only on rare occasions has left the museum in Paris in part due to its considerable size (2 x 2.5 meters).
SPECIAL CULTURE The Great Event Rely on Best Union Group
This is one of the most renowned and appreciated masterpieces of the entire work of Degas, with fine psychological study that investigates the relationship of this Italian family.
Degas, in the Impressionist movement, was characterized by some of their peculiarities, addressing different issues and mastering the various techniques of construction. He gave great importance to the design from the beginning, revealing over time an extraordinar y talent. He preferred to make quick sketches from life and then reported on canvas or paper in the studio with a careful construction of the final composition. His painting neglected the immediacy of the Impressionists based on visual sensations and masterfully grasped the essence of a moment. "He loved drawing very much" - as Degas wanted to be written on his grave and never so concise a definition was more truthful. The exhibition in Turin reveals the full path of an extraordinary genius: the protagonist of the unique artistic season in Paris in the late nineteenth century. Charta and Best Union Group, who have worked for years alongside the major Italian cultural institutions on pre-sale services and online bookings, is proud to be a partner of this important initiative and happy to be part of a winning team.
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UK USA SINGAPORE Let yourself be seduced by the musical that has captivated audiences around the world! "Priscilla Queen of the Desert" is one of the most engaging and amusing shows that you will ever see: a true therapy for mood that is able to entertain, excite and win the favor and heart of all spectators. Priscilla, undisputable "Queen" of last season’s musicals will finally reach Rome on January 24, 2013 at the Teatro Brancaccio. Taken from Priscilla Queen of the Desert, a comedy film winner of the Academy Award and Grand Prix Du Publique at the Cannes Film Festival, Priscilla is a sweeping "on the road" adventure of three friends aboard an old pink bus named Priscilla.
SPECIAL CULTURE The Great Event Rely on Best Union Group Now with more than 16 thousand fans on Facebook, 400 thousand views on the official site, every evening a standing ovation and acclaim.” These are the numbers and the results of the first season in Milan of Priscilla Queen of the Desert, The Musical, an important project of the MAS Group led by businessman Daniel Luppino that produced the largest musical ever made in Italy.
They leave for a journey through the Australian outback in search of friendship and love, eventually finding much more than they ever imagined! A sparkling masterpiece by director Simon Phillips, the musical brings to the stage a cast of incredible talent with over 500 magnificent costumes that make each scene similar to a great end with a flurry of hilarious jokes. Enjoy a wonderful soundtrack of 25 enduring international hits played live by a band of 8 elements. “More than 120,000 tickets have been sold in Italy for 4 months on stage with last week replicas sold out.
The Best Union Group has the honor to work with this great event with their Vivaticket reservation system and Hellò Ticket! Priscilla is an extraordinary journey that goes straight to the heart! www.priscillailmusical.it
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CAPOGROSSI. A RETROSPECTIVE In the contemporary art house in Venice, the Peggy Guggenheim Collection, the cultural production never stops, even in autumn. From the 29th of September to the 10th of February 2013, make space for an Italian artist of “900 extremely versatile and effective styles.” We are talking of Giuseppe Capogrossi (Roma 1900-1972), a graduate in law but always linked to the world of painting, and considered without a doubt one of the central characters of the artistic scene after World War II. With his painting “Surface 210” displayed at the Solomon Guggenheim Foundation in New York since 1958, and now the Venetian museum dedicating a single and comprehensive retrospective to him, the path shows the artistic development of the painter and of his language, which, according to critics, has identified Capogrossi with the taste of an era, an Italy flourishing and optimistic, educated at the full economic boom of the mid-last century. The exhibition, which includes more than seventy works, is curated by Luca Massimo Barbero and realized in collaboration with the Capogrossi Archive Foundation, under the High Patronage of the President of the Republic and under the Patronage of the Misistry of Heritage and Culture. Capogrossi made his debut on the art scene in 1927, together with his colleagues Cavalli and Di Cocco at the Dinesen Pension in Rome.
SPECIAL CULTURE The Great Event Rely on Best Union Group surface of the painting. Teleart, part of Best Union Group, has worked for years with the Peggy Guggenheim Collection in the provision of presales and booking, and invites you to visit this exhibition, presented in the Guggenheim manner of high quality and cultural enrichment for the visitor. Then he participated in 1933 at the exhibition in the Gallery Bonjean in Paris, presented by the well-known critic Waldemar George who first referred to this group with the term Ecole de Rome. After the first figurative experiences he then passes to the abstract, passing through neocubism, realizing his own personal path characterized by a unique single-shape that develops in endless variations along the surface
SPECIAL O F CULTURE
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EXTRAORDIARY OPEING THE HOUSE OF LUCIO DALLA
The Great Event Rely on Best Union Group Thanks to the FAI and free collaboration of Charta and Best Union Company with the Bank of Bologna, Bologna Calcio and the Hotel Al Cappello Rosso, the artist's home in Bologna, in D'Azeglio,(just a few steps from the "Piazza Grande" referenced in a famous song), opened the doors to the public from November 30th to December 2nd, 2012. Dalla’s many loyal fans visited the places that made Italian music history, and learned of his experiences of life as an artist and as a man. The tour was accompanied by a student at the Academy of Fine Arts. The objects on display were selected by Silvia Evangelisti, art historian and personal friend.
His sudden death nine months ago left a void in the art scene and in Italian society. Bologna pays tribute to one of its most illustrious citizens, the great singer-songwriter Lucio Dalla.
"In every room there is all him,” said Marco Magnifico, Executive Vice-FAI. “It's like they were so many houses close to each other, which helps us to understand the universe of his songs."
ll this will have an important beneficial purpose, which would be pleasing to Lucio, as the proceeds will be donated to the reconstruction of the Town Hall Finale Emilia, devastated by the earthquake last May. Tickets are on sale at www.vivaticket.it along with presales as usual
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UK USA SINGAPORE Teleart and Best Union Group are pleased to invite you to a new cultural initiative in the town of Gonzaga, a place that has established a constant synergy with local instructors for many years.
His style is characterized by the breaking of traditional architectural and rationalistic molds, to open to the most daring experimentation, and to achieve results of breathtaking elegance.
SPECIAL CULTURE
The International Centre of Art and The subtitle of the exhibition is The Culture of Palazzo Te, house the Industry and the Suspended Factory Mantuan scene of a fascinating in homage to his most famous work retrospective, Pier Luigi Nervi carried out in the city of Gonzaga. Architecture as Challenge in which we can see 12 projects of the engineer (Sondrio 1891 – Rome 1979), who is arguably the most ENGINEERING BETWEEN famous Italian engineer of the Twentieth century, and creator of The twelve sections of the exhibition some of the most important public were selected by an international works in our country. scientific committee chaired by Carlo Presented here is a significant part of Olmo, and were made possible a professional path that culminates in thanks to the collaboration between Mantua with the creation of the so- the City of Mantua and the Palazzo called Suspended Factory, the Te, with the support of the Lombardia Burgo Paper Factory. Region and the Mantova Territorial Polo at the Milan Polytecnic.
PIER LUIGI NERVI
Each section guides the exploration of Nervi's main activity areas and focuses on precise works through a collection made of plastic, original drawings, image collections of construction sites and topical photos that illustrates, chapter by chapter, the entire creative process of Pier Luigi Nervi.
The Great Event Rely on Best Union Group SCIENCE AND DESIGN
The exhibit showcases sports facilities such as Municipal Stadium of Florence in 1932, to the UNESCO headquarters in Paris or the Vatican Hall of the papal audience in Vatican and the Tower of the Montreal Stock Exchange through the last project, the Italian Embassy in Brasilia, conceived by Nervi and his son Antonio in 1969. In 1961, after the successful realization of the Palazzo del Lavoro in Rome and the bus station of the George Washington Bridge in New York, Nervi gambled and dedicated to the building of Mantua 250 meters of industrial structure which summarizes functionality and stylistic resourcefulness, and was an absolute milestone in the field of engineering science.
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F A M I LY EVENTS Edutainment: Learn While Having Fun with Best Union
A JOURNEY IN THE JURASSIC AGE WITH THE TIME MACHINE
After the huge success of Rome and Turin, by popular demand from October 31th, the "monstrous" Days of the Dinosaur exhibition returns to Naples! Not a museum but a journey through a maze populated by fascinating prehistoric creatures that are life-sized and distributed in different scenarios. They move, interact and roar as if they were alive in the effects of light, landscapes and plants expertly reconstructed scientifically! Original and very unusual the Days of the Dinosaur is an exhibition conceived to teach without being boring, and the number of species and size differ greatly compared to the classic museum exhibits.
The path inside the show is an adventurous journey through time, and through the ages that have seen the presence of dinosaurs on earth. A team of paleontologists were responsible for the choice of species, the quantity, tonnage, the movements and behavior of dinosaurs that move various parts of the body, in some cases even eyes, tongue, legs and fingers. You can watch various species, all necessary to explain the evolution and the wide variety of samples classified as dinosaurs.
Some of them are true icons for exper t paleontologists, as the Archeaopteryx or Microraptor, while others, like the Brachiosaurus and T-Rex are well-known to the general public thanks to shows such as Jurassic Park and Walking With Dinosaurs. For this third stage of the exhibition Italian Amit and the Best Union Group were again chosen as a partner in this adventure at the dawn of the earth. It’s a unique experience not to be missed, which involves the whole family through an imaginary journey between gaming, education, science and fun. To learn about our world 60 million years ago visit www.daysofthedinosaur.it
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Article written by Press Office B o d y Wo r l d s
GUNTHER VON B O D Y W O R L D S : THE REAL WORLD OF THE HUMAN BODY
With 35 million visitors in more than seventy cities in the world and 200,000 people in attendance in the Italian legs of Rome and Naples, Body Worlds has been an extraordinary success confirmed by a wide and varied audience. From the 3rd of October 2012 G u n t h e r v o n H a g e n s ’ B O DY WORLDS - The Real World of the Human Body is in Milan, in the evocative space of the Fabbrica del Vapore (the Steam Factory). BODY WORLDS presents an exhibition never seen before in Italy, undoubtedly among the most complete in the world with over two hundred items treated with the plastination technique that illustrate the human body in 2000 sqm (especially the heart) as it has never been done before, providing visitors real reflections on life, health and complex world of our anatomy.
Edutainment: Learn While Having Fun with Best Union BODY WORLDS has confirmed Amit as a partner, and is based on a single donation program managed by the Institute for Plastination, which counts more than 13,000 registered donors.
Among the plastinations displayed for the first time in Italy: the extraordinary Rearing horse with Knight and the trio of Poker Players, known for appearing in a scene from the movie Casino Royale.
Milano, La Fabbrica del Vapore c/o La Cattedrale 3 October 2012- 17 February 2013 Every day 10-20 Thursday and Saturday 10-23 w w w. b o d y w o r l d s . i t
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UK USA SINGAPORE The famous notes of Morricone enchanted Piazzale Fellini and the thousands of spectators participating in the concert-event Beauty Will Save Us held in Rimini on the 25th of August.
MORRICONE ENCHANTS R I M I N I
When the event organizers, Succi & Partners, moved months earlier the Best Union Company was beside them providing 360 degrees of support. The key to the success of the event was the consulting services for the construction of the ticket office, the ticketing-map planning and the activation of the on-line and on-site sales in the many retail outlets of the Vivaticket circuit, a property of Charta. The staffing services provided were also a success.
Best Union provided the concert organizer with unconventional onsite sales channels that proved to be an excellent showcase for the promotion and sale of tickets for this memorable event.
Sold out the Concer t of t h e M a s t e r On this memorable evening Morricone, the orchestra of one hundred elements and one hundred and thirty singers, enchanted Rimini. The organizer and users found that the Vivaticket point of sale, located at the New Palacongressi of Rimini, was a helpful point of reference for the purchase of 5,000 seats and inquiries.
BEST UNION MANAGES TICKETING AND STAFFING. FUNDAMENTAL SYNERGY WITH VIVATICKET FOR ON-LINE AND ON-SITE SALES.
The many successes of Morricone resulted in the happy culmination of teamwork from the Group who successfully managed the event and found solutions for the organizer who looks to the Best Union Company to be not only a supplier, but also a partner that is unconditionally ready to respond to its needs.
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UK USA SINGAPORE After opening during signs of crisis the 52th edition of the Genoa Boat Show has ended with moderate signs of optimism and a willingness to engage the process of profound change required to effectively meet the drastically changing needs of the market. The show had 900 exhibitors, 1,400 boats on display on the four pavilions, two marinas and wide open spaces. The numbers witnessed at the Genoa Boat Show continues to be a reference point in international yachting. Beyond the inevitable decline in numbers there were satisfactory results reflected in the total number of attendees: 176,280 in addition to 4,000 children up to 10 years.
B O A T S H O W
A r t i c l e written by Press Office Fiera di Genova
Optimism and the Will to Change for the 5 2 nd E d i t i o n "At the Boat Show this year we closed important contracts and contacts, especially with regard to foreign customers,” said the President of Fair Genoa, Sara Armella. “And we point out a record of satisfaction from many exhibitors. This confirms the effectiveness of the choices made and encourages us to make a real change of pace.” "The evolution of the market,” said the CEO of Fiera di Genova, Beppe De Simone, “will bring us ever closer to a Boat Show of quality and less towards a Salon quantity. It will work for the future by offering a show appealing to an increasingly attentive and competent attendee."
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UK USA SINGAPORE The 52nd International Boat Show was confirmed to be a huge interactive media event with 1670 journalists and 260 000 visitors to the site www.genoaboatshow.com for a total of 365,000 visits. And 1,200 students within Navigar m'è dolce and Youth Project Foundation Carige followed a "school day" between sport and culture of the sea with 12 educational workshops. There were 1,000 children who tried the excitement of boarding a canoe or a sailboat outside of school system, and 500 children who participated in the activities of the Italian Powerboat Federation. Excellent results were achieved through initiatives targeted to valuable customers with innovative tools such as the Gold Card, used by over a thousand Italian and foreign operators. Great success was reached by the 2012 edition of GenovaInBlu as witnessed by the more than 21,000 admissions to 26 events: exhibitions, theater performances, openings extraordinar y shops, cocktails, concerts, meetings and debates that animated the city during the nine days of the show.
B O A T S H O W Optimism and the Will to Change for the 5 2 nd E d i t i o n
A r t i c l e written by Press Office Fiera di Genova
This positive result was made possible thanks to the collaboration of Best Union Company with its hardware and software solution for access to the trade fair and the valuable print@home service that allows tickets purchased online to be printed at home.
BEST NEWS ITALY UAE
FALL 2012
UK USA
N. 05 SINGAPORE A BUSINESS MODEL UNIQUE AND INNOVATIVE
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