SalesForce Training
Introduction to SalesForce Training Salesforce is an innovative platform which is widely known as Customer Relationship Management (CRM) composed of service cloud, sales cloud and marketing cloud. It enable the flexible accounting account (FSA). Sales cloud manage information and customer collaboration through chatter. Service cloud has case tracking feature for conversations and it has customized application building. Salesforce training course structure design to explain in-depth concepts Salesforce performance accelerator combines the CRM with the Work.com, customer lead information and performance management application from Data.com
Course Curriculum Unit 1: Cloud Computing Fundamentals Topics:- Introduction to the Cloud Computing, Evolution of Cloud Computing, Comparisons with other computing techniques fetchers, Key characteristics of cloud computing, SAAS (Software as a service), IAAS (Infrastructure as a service, Public Cloud, Private Cloud, Hybrid Cloud. Unit 2 SalesForce.Com Cloud Overview Topics:- Sales Cloud, Service Cloud, Collaboration Cloud. Unit 3: Organization Administration
Topic:- Set your organization’s language & locale, Manage currency.
Unit 4: Workflow Topics:- Define workflow, Set up workflow rules, Set up workflow tasks & alerts. Unit 5: Workflow Approvals Topic:- Plan approvals using workflow, Use the approval wizard – standard vs. jump start, Create workflow approvals. Unit 6: Data Utilities Topic:- Importing overview, Learn about import solutions & Custom Object records using the data loader, User mass delete , Initiate weekly export, Use storage.
Unit 7: Visual Force Topic:- Introduction and Tools, Purpose of Visualfoce, MVC Architecture. Unit 8: Apex Topic:- Introduction toApex, Purpose of Apex.
Unit 9 : Apex Fundamentals Topic:- Collections, Loops. Unit 10: Sobjects And The Database Topic:- What is an sObject, SOQL and SOSL Queries.
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5. Customized Course Curriculum 6. 24/7 Server Access 7. Support after Training and Certification Guidance 8. Resume Preparation and Interview assistance 9. Recorded version of sessions
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