BIDV named Best Digital Consumer Bank

tHanH nga

The Global Finance magazine (USA) has recently announced the list of World Best Digital Banks to honor the world’s leading digital banking service providers. BIDV is the Vietnamese bank to be named Best Digital Consumer Bank – Country Winner.

winners were chosen from entries evaluated by a worldclass panel of judges at Infosys, a global leader in consulting, technology and outsourcing. The editors of Global Finance were responsible for the final selection of all winners.

winning banks were selected based on the following criteria: strength of strategy for attracting and servicing digital customers, success in getting clients to use digital offerings, growth of digital customers, breadth of product offerings, evidence of tangible benefits gained from digital initiatives, and web/ mobile site design and functionality. Category winners, such as Best Mobile Banking App were selected based on the relative strength and success of those web products and services.

BIDV has also been honored as "excellent Digital Transformation enterprise in 2021" at the Vietnam Digital Awards 2021 held by the Vietnam Digital Communications Association for its outstanding digital banking transformation activities.

Digital transformation has been creating comprehensive changes in all areas of BIDV’s operations, laying solid foundations for BIDV to serve customers better. In recognition of such efforts, in 2021, many domestic and international organizations have honored BIDV with many awards including Sao Khue title for virtual account system; centralized service registration; and BIDV Home application; “Best Mortgage product in Vietnam in 2021” awarded by The Asian Banker Magazine; “Vietnam’s most innovative electronic bank in 2021” awarded by The Global Banking & Finance Magazine, amongst others which continue to affirm BIDV's relentless efforts over the years.

Global Finance, founded in 1987, has a circulation of 50,000 and readers in 193 countries. The magazine’s audience includes senior corporate and financial officers responsible for making investment and strategic decisions at multinational companies and financial institutions. Global Finance regularly selects the top performers among banks and other providers of financial services. These awards have become a trusted standard of excellence for the global financial community.