Living The Leeds Way in action

Living the Leeds Way is all about empowering you to make a difference where you work. It’s recognising that the people who know what needs fixing in their areas to make things work are also the best people to do the fixing. Here, we spoke to several teams and colleagues across the Trust using What 3 Things to identify where they can make a difference…

Chat with Chapman

We’re pleased to hear about an idea from Gill Chapman who has been inspired by What 3 Things to bring forward a staff engagement idea. Gill is Head of Service for LTHT Staff Bank, and is setting up ‘Chat with Chapman’, informal opportunities for bank staff to have a chat with her about how they’re doing. It’s a really good opportunity to share The Leeds Way Values with bank staff and is part of helping them feel part of the team.

Gill has a regular slot in her diary and is planning how best to get face to face with staff. Her sessions are due to start in the New Year and we’re looking forward to hearing about how they go.

A great example from Leeds Children’s Hospital

Dawn from Leeds Children’s Hospital placed this care basket in the ladies toilets of the administrative offices, looking to help out and support any other members of the team or visitors who might be in need. Suzanne Abrahams, General Manager at Leeds Children’s Hospital said; “This care basket arrived out of nowhere anonymously for anyone to use. It has everything in it from headache tablets to spare tights, but most importantly, it’s just a really thoughtful contribution to the team, showing how someone else is really caring for others. It has made me proud to be a part of this very special team.” What 3 Things are you doing to make a difference in your area? We want to know! Get in touch by emailing communications.lth@nhs.net and share ideas in the dedicated What 3 Things discussion forum on the Intranet.

Leadership walkabouts at Chapel Allerton Hospital

Andy Bennet at Chapel Allerton Hospital was inspired to get out and meet teams and make connections with staff on site. His leadership team have made a special effort to get baking on Sundays, bringing in a selection of homemade treats to share with colleagues on Monday. Andy said: “It’s been a simple action, but one that keeps paying off. We’re growing our community, learning from each other, and getting to know teams from one CSU to the next. It’s been a great way for my leadership team to break down barriers, get to know people and become more recognisable and approachable for colleagues.”

Kickstarting change with the Hands and Plastics team

Some teams have found the What 3 Things approach a really simple way to kickstart the changes they’ve been meaning to get round to but just haven’t had the time to structure.

Kathryn Warner, Clinical Therapy Manager, said: “It has been a tough few years and my team have been wanting to look back at what we’ve achieved and set out what our next goals are going to be. What 3 Things has been a really useful framework to help us refocus. The best thing about it is how simple it is – it means we can all get behind a commitment and start working on making a difference.”