The Care Quality Commission

All care homes in the United Kingdom have to be registered with the Care Quality Commission, or CQC. The Care Quality Commission is an independent body. It inspects and reports on care services and councils across the country. The CQC also inspects all care homes. You can see what inspectors have said about each care home by contacting the CQC or visiting their website. • Post: CQC National Customer Service

Centre, Citygate, Gallowgate, Newcastle upon Tyne NE1 4PA •Telephone: 03000 616161 • Email: enquiries@cqc.org.uk • Website: www.cqc.org.uk The CQC does not inspect extra care housing schemes but does inspect the registered agencies responsible for delivering care within each scheme.

Care support at Elan Care in Hartlepool is all about people, bringing together decades of proven experience with a clear vision on delivering exceptional care support for our service users, their families, support workers and commissioners. What sets us apart is our compassionate staff and our mission is to excel at bringing the care and support needed to ensure our services users in Hartlepool enjoy all they wish to in life. Elan Care is a Hartlepool based specialist home care organisation providing flexible, quality care and support to an individual living in their own home. We specialise in delivering a personalised service for people with learning or physical disabilities, autism and mental health conditions whose support is contracted by the Local Authority or through direct payments. Elan Care works in partnership with the landlord of Whitethorn Gardens who provide individual and shared properties for domiciliary care within this friendly community. We have a staff office within Whitethorn Gardens and as such are ideally located to support the people living there. Elan Care services consists of 24-hour core staffing to give advice and ad hoc support if required. In addition to this we provide tailored 1:1 support to enable a person to live safely and help them to achieve their desired level of independence.

Elan Care Whitethorn Limited, 4 Maple House, White Thorn Gardens, Hartlepool TS25 1FB Telephone 01429 276 410 Website www.elan.care