Here to help you

Did you know that GP practice receptionists are trained to help patients get the best possible care? This is not always by seeing a doctor, and they may be able to help you get better advice more quickly by speaking to a different specialist. These include clinical pharmacists, nurses or physiotherapists, all of whom have years of specialist training to help you.

Other colleagues at GP practices who may be able to help you include:

• Healthcare Assistants

• Nursing Associates

• Physician Associates

• Paramedics

• Advanced Clinical Practitioners

• Dietitians

• Occupational Therapists

• Podiatrists

• Mental Health Practitioners

• Social Prescribing Link Workers

• Health and Wellbeing Coaches

You should call your practice if you are ill or have concerns about things you are worried might be a sign of cancer, so that these can be checked out.

You can also use the NHS 111 service for advice by visiting 111.nhs.uk or calling 111. Urgent Treatment Centres are open 8am-8pm and can treat a wide range of conditions such as infections, minor burns, bites, rashes, sprains and more. In cases of lifethreatening health emergencies, call 999

Please consider the range of staff available at your practice when making an appointment, and speak with the receptionist if you’re unsure. This will help to make sure you access the right kind of health care for your needs.

This will help to make sure you access the right kind of health care for your needs.