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Age UK Leicester Shire & Rutland Services and Projects
Age UK Leicester Shire & Rutland
Whatever you need, we are here to help
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Age UK Leicester Shire & Rutland have over 70 years of experience in supporting people in later life, offering over 25 services to meet your needs. Whether you’re looking for a bit of help around the home, support to care for a loved one, help with rising energy costs or would like a regular telephone call or visit from one of our befrienders, we can help. Details of all our services can be found online, as well as a hand-picked selection here for you to find out more about what we offer. Home Care
Our experienced and friendly Home Care team provide a flexible range of support, care and services to meet all your needs, supporting you or your loved one, as and when you need it including:
Domestic Help
We take pride in cleaning your home to a standard that will meet your expectations. Our service includes dusting, hoovering, changing the beds, ironing and much more, leaving your home spic and span.
Personal Care
If you’re looking for support with your own or your loved one’s daily personal care routine, from getting in and out of bed, bathing, using the toilet, dressing, medication management and much more, our friendly care team can support you. We offer personalised care to meet your individual needs, maintaining dignity and respect to ensure you are up and ready to face the day.
Handyman
Got a small job that needs doing? Our handyman service can help with most household jobs big and small, including putting up shelves or curtain rails, installing handrails, repairing fences, fitting key safes and general household maintenance tasks.
Gardening
Our experienced gardeners complete a variety of jobs to a high standard including raking leaves, trimming hedges, painting fences, pruning, and keeping the weeds at bay, allowing you to continue to enjoy your garden all year round.
Shopping and Meal Preparation
Enjoying a hot home cooked meal is something we all enjoy and is a big part of maintaining a healthy lifestyle. We can help with meal planning and preparation, cook a meal or simply ensure the fridge is full of nutritious food for you to prepare your own meals and snacks. With our support we can provide you with the help you need so you can have peace of mind that you or loved one can enjoy nutritious meals every day.
Footcare
It’s important to take good care of your feet and give them a little TLC. Our footcare service is here to assist and help you to maintain good foot health offering a variety of care including a nail trim and foot soak, leaving your feet softer and more comfortable.
Carer Respite
We all need a little break now and then, a change of scenery or chance for some ‘me time’; it can work wonders for how we feel, leaving us replenished and energised. Carers can look forward to some time for themselves in the knowledge that their loved one is being well looked after by our experienced care workers from our specialist Carers Respite service or in our Day Clubs.
Day Clubs

Joining one of our day clubs offers daytime care, fun activities & friendship at local community venues across the city and county of Leicestershire. Our clubs offer a warm and welcoming ‘home from home’ environment where you can enjoy a hot lunch and a range of activities throughout the day. Supported by trained care staff, we have specialist day clubs to meet people’s individual needs and abilities including people living with dementia, mobility and personal care needs, mental health and learning disabilities.
Help with rising costs
As daily living costs increase, we can help you to keep energy bills down and look at whether you are receiving all the money you are entitled to.
Free benefits checks
Ill health or difficulty doing everyday tasks such as bathing or walking to the shops can mean you are entitled to benefits to help get the support you need. Our benefits experts can find out if you are eligible and support you to claim for them.
Save money on your fuel bills
Our Warm and Wise service can provide you with a free home energy check, providing tailored information and advice to help reduce your bills. We will assess energy usage in your home advising on how you can stay warm for less money, any grants you may be entitled to and fit free energy saving products such as draught excluders, timers and light bulbs.
For more information call 0116 299 2233 or contact enquiries@ageukleics.org.uk
Information & Advice Line
Free, independent and confidential information and advice for people aged over 50, including benefit entitlement checks, care, housing, carers support and more. Telephone: 0116 299 2278 Email: enquiries@ageukleics.org.uk Open: Mon – Fri 09:00 – 13:00
Dementia Support Service
Leicester and Leicestershire
Our Dementia Support Service in Leicester and Leicestershire offers information, advice and signposting; personalised one to one support; post diagnostic support; carer support; opportunities to get involved in social groups, memory cafes and activities for people living with dementia. Telephone: 0116 223 7360 Email: dementia.support@ageukleics.org.uk Open: Mon – Fri 08:30 – 17:30
Rutland

Our Dementia Support service in Rutland offers support for those living with dementia and their carers and actively promotes the wellbeing of those living with dementia through one-to-one support and group activities. Telephone: 01572 823942 Open: Mon, Wed & Thurs 09:00 – 15:00
Support for Carers Leicester Carers Support Service
Support and information for all carers in Leicester aged 18+ looking after a family member or friend. Contact: 0116 222 0538 Email: carers@ageukleics.org.uk
Independent Care Act Advocacy
We can provide support and empower individuals, living in the City of Leicester, Leicestershire and Rutland, who have substantial difficulty in being involved in local authority care and support processes and who have no appropriate person to support them. The service operates on an open referral basis but, in the main, referrals will be received from Leicestershire and Rutland County Councils and Leicester City Council. Telephone: 0116 204 5110 Open: Mon – Fri 09:00 – 17:00
Support in the Community Resource Centres

A community focal point offering a range of services and activities such as exercise classes and social events, cafes, information and advice surgeries. Clarence House, Leicester City: 0116 299 2233 Gloucester House, Melton Mowbray: 01664 410253 Earl Shilton Centre: 01455 847666
Day Clubs
An opportunity to enjoy spending time out of the home engaging in fun activities whilst providing respite for carers. Companionship and support for older people with a wide range of abilities and disabilities. Free taster sessions are available. Please call our friendly team for more information. Telephone: 0116 222 0572 Open: Mon – Fri 08:30 – 17:00
Befriending
Befriending services support older people who may be lonely or socially isolated and would benefit from a friendly face calling on a regular basis at a mutually convenient day and time. NW Leicestershire: 01530 833000 Email: nwlbefriending@ageukleics.org.uk
Men in Sheds & Women in Sheds
A place to pursue practical interests with a high degree of autonomy. Members share tools and resources to work on projects of their own choosing, at their own pace and in a safe, friendly and inclusive venue. Please call the Shed for latest opening days and times. Charnwood Shed: 01509 211 603 Email: charnwoodshed@ageukleics.org.uk Rutland Shed: 01572 720319 Email: rutlandshed@ageukleics.org.uk
Digital Champions
Want help getting online or using the internet? Whether you are a beginner or want to brush up your skills, our Digital Champions can teach you what you need to know. For more information: Telephone: 0116 204 5117 Email: digitalchampions@ageukleics.org.uk
Warm & Wise
Offering a free Home Energy Assessment of your home, we can advise on how to stay warm for less money and fit free energy saving products (subject to eligibility) to help you save money on your energy bills. Telephone: 0116 261 4604 Email: warmandwise@ageukleics.org.uk