Whatever you need, we are here to help

Age UK Leicester Shire & Rutland have over 70 years of experience in supporting people in later life, offering over 25 services to meet your needs. Whether you’re looking for a bit of help around the home, support to care for a loved one, help with rising energy costs or would like a regular telephone call or visit from one of our befrienders, we can help. Details of all our services can be found online, as well as a hand-picked selection here for you to find out more about what we offer.

Home Care

Our experienced and friendly Home Care team provide a flexible range of support, care and services to meet all your needs, supporting you or your loved one, as and when you need it including:

Domestic Help

We take pride in cleaning your home to a standard that will meet your expectations. Our service includes dusting, hoovering, changing the beds, ironing and much more, leaving your home spic and span.

Personal Care

If you’re looking for support with your own or your loved one’s daily personal care routine, from getting in and out of bed, bathing, using the toilet, dressing, medication management and much more, our friendly care team can support you. We offer personalised care to meet your individual needs, maintaining dignity and respect to ensure you are up and ready to face the day.

Handyman

Got a small job that needs doing? Our handyman service can help with most household jobs big and small, including putting up shelves or curtain rails, installing handrails, repairing fences, fitting key safes and general household maintenance tasks.

Gardening

Our experienced gardeners complete a variety of jobs to a high standard including raking leaves, trimming hedges, painting fences, pruning, and keeping the weeds at bay, allowing you to continue to enjoy your garden all year round.

Shopping and Meal Preparation

Enjoying a hot home cooked meal is something we all enjoy and is a big part of maintaining a healthy lifestyle. We can help with meal planning and preparation, cook a meal or simply ensure the fridge is full of nutritious food for you to prepare your own meals and snacks. With our support we can provide you with the help you need so you can have peace of mind that you or loved one can enjoy nutritious meals every day.

Footcare

It’s important to take good care of your feet and give them a little TLC. Our footcare service is here to assist and help you to maintain good foot health offering a variety of care including a nail trim and foot soak, leaving your feet softer and more comfortable.

Carer Respite

We all need a little break now and then, a change of scenery or chance for some ‘me time’; it can work wonders for how we feel, leaving us replenished and energised. Carers can look forward to some time for themselves in the knowledge that their loved one is being well looked after by our experienced care workers from our specialist Carers Respite service or in our Day Clubs.

Day Clubs

Joining one of our day clubs offers daytime care, fun activities & friendship at local community venues across the city and county of Leicestershire. Our clubs offer a warm and welcoming ‘home from home’ environment where you can enjoy a hot lunch and a range of activities throughout the day. Supported by trained care staff, we have specialist day clubs to meet people’s individual needs and abilities including people living with dementia, mobility and personal care needs, mental health and learning disabilities.

Help with Rising Costs

As daily living costs increase, we can help you to keep energy bills down and look at whether you are receiving all the money you are entitled to.

Free Benefits Checks

Ill health or difficulty doing everyday tasks such as bathing or walking to the shops can mean you are entitled to benefits to help get the support you need. Our benefits experts can find out if you are eligible and support you to claim for them.

Save Money on your Fuel Bills

Our Warm and Wise service can provide you with a free home energy check, providing tailored information and advice to help reduce your bills. We will assess energy usage in your home advising on how you can stay warm for less money, any grants you may be entitled to and fit free energy saving products such as draught excluders, timers and light bulbs.

For more information call 0116 299 2233 or contact enquiries@ageukleics.org.uk

Information & Advice Line

Free, independent and confidential information and advice for people aged over 50, including benefit entitlement checks, care, housing, carers support and more.

Telephone: 0116 299 2278

Email: enquiries@ageukleics.org.uk

Open: Mon – Fri 09:00 – 13:00

Dementia Support Service

Leicester and Leicestershire

Our Dementia Support Service in Leicester and Leicestershire offers information, advice and signposting; personalised one to one support; post diagnostic support; carer support; opportunities to get involved in social groups, memory cafes and activities for people living with dementia.

Telephone: 0116 223 7360

Email: dementia.support@ageukleics.org.uk

Open: Mon – Fri 08:30 – 17:30

Rutland

Our Dementia Support service in Rutland offers support for those living with dementia and their carers and actively promotes the wellbeing of those living with dementia through one-to-one support and group activities.

Telephone: 01572 823942

Open: Mon, Wed & Thurs 09:00 – 15:00

Support for Carers

Leicester Carers Support Service

Support and information for all carers in Leicester aged 18+ looking after a family member or friend.

Contact: 0116 222 0538 Email: carers@ageukleics.org.uk

Independent Care Act Advocacy

We can provide support and empower individuals, living in the City of Leicester, Leicestershire and Rutland, who have substantial difficulty in being involved in local authority care and support processes and who have no appropriate person to support them.

The service operates on an open referral basis but, in the main, referrals will be received from Leicestershire and Rutland County Councils and Leicester City Council.

Telephone: 0116 204 5110 Open: Mon – Fri 09:00 – 17:00

Contact Us

Support in the Community

Resource Centres

A community focal point offering a range of services and activities such as exercise classes and social events, cafes, information and advice surgeries.

Clarence House, Leicester City: 0116 299 2233

Gloucester House, Melton Mowbray: 01664 410253

Earl Shilton Centre: 01455 847666

Day Clubs

An opportunity to enjoy spending time out of the home engaging in fun activities whilst providing respite for carers. Companionship and support for older people with a wide range of abilities and disabilities. Free taster sessions are available. Please call our friendly team for more information.

Telephone: 0116 222 0572 Open: Mon – Fri 08:30 – 17:00

Befriending

Befriending services support older people who may be lonely or socially isolated and would benefit from a friendly face calling on a regular basis at a mutually convenient day and time.

Telephone: 0116 204 6440

Email: befriending@ageukleics.org.uk

Men in Sheds & Women in Sheds

A place to pursue practical interests with a high degree of autonomy. Members share tools and resources to work on projects of their own choosing, at their own pace and in a safe, friendly and inclusive venue. Please call the Shed for latest opening days and times.

Charnwood Shed: 01509 211 603

Email: charnwoodshed@ageukleics.org.uk

Rutland Shed: 01572 720319

Email: rutlandshed@ageukleics.org.uk

Digital Champions

Want help getting online or using the internet? Whether you are a beginner or want to brush up your skills, our Digital Champions can teach you what you need to know. For more information:

Telephone: 0116 204 5117

Email: digitalchampions@ageukleics.org.uk

Warm & Wise

Offering a free Home Energy Assessment of your home, we can advise on how to stay warm for less money and fit free energy saving products (subject to eligibility) to help you save money on your energy bills.

Telephone: 0116 261 4604

Email: warmandwise@ageukleics.org.uk

Get in touch and find out what is available from Age UK Leicester Shire & Rutland. 0116 299 2233 • www.ageukleics.org.uk @ageukleics on Twitter, Facebook and Instagram

Here at Orchard Manor View we are passionate about our ability to bring in high quality care into a high-quality environment. That is why our mission is to bring warmth, independence, care and support to our service user’s so that we can improve their quality of life and provide peace of mind in a clean, comfortable, safe and friendly environment.

Orchard Manor View is a stunning purpose built care home with a difference. We provide care for adults aged 55+, for those living with Dementia, Alzheimer’s disease and people who are elderly or frail and need of care and assistance.

Beautifully furnished to a very high standard throughout the home to create peaceful and luxurious living space, Orchard Manor View has an abundance of unique décor and style. From themed lounges for residents to relax in, to a spacious dining room with fully trained chefs to offer freshly prepared tasty, nutritious meals and delicious baked goods.

Our service users will also have access to a new state of the art residents’ kitchen which features a dining area as well as doors out onto a patio area for Al-fresco dining.

At Orchard Manor View, we understand that everyone is an individual and as such have different interests, hobbies and needs. Our landscaped gardens with greenhouse and raised planting beds offer the ideal surroundings for those green fingered gardeners. We also have beautifully well-kept gardens which boast mature, fruit producing trees. These supply the apples for some rather scrumptious apple pies from our chefs.

We are proud to have a quiet sensory courtyard which features a central fountain, wind chimes and seating area surrounding the courtyard, offering a quiet relaxing area to either, soak up the sun or simply to sit and read.

All ground floor bedrooms have patio doors leading out into either, the courtyard or into the gardens. All 26 high spec bedrooms have en-suites with wet room style shower facilities. For those who prefer to soak the day away however, we have 4 hydro therapy baths which have the facility to play music via Bluetooth and soft lighting to enhance the ambiance. Our beautifully fitted multi-sensory room is an ideal place to retreat and just sit back, relax and enjoy the therapeutic light displays and bubble tube with music. We also have visiting professionals for the ease and convenience of the service user’s and even have an in-house hairdressing salon, ideal for all special occasions or just because…

Our spacious multi-functional recreation room offers an array of daily games and meaningful activities. There is also a reminiscence corner with memorabilia and interesting activities. Our service users will encounter “areas of interest” along our corridors, especially designed to offer purpose.