Updates Media Releases New NDIS Minister On Tuesday 30 March 2021, Senator the Hon Linda Reynolds CSC was sworn in as Minister for Government Services and Minister for the National Disability Insurance Scheme
More robust integrations will also make it easier for application developers to create new services. One such example is Weejah, which is an app that seeks to create an Uber-like experience for customers of the NDIS. According to a spokesperson for Services Australia, the NDIA issued a Request for Quote (RFQ) for an eInvoice solution on Friday 12 February, which closed on Friday 5 March. Responses have been received from potential Access Point partners providing their quotes. Evaluation and selection process has now commenced. Once the tender was settled the government would move to rapidly implement the capability and will then seek to legislate this as part of its legislative reform package.
Transformation Program will enable Services Australia to pay all NDIS invoices Digitalisation at Services Australia will enable the Federal Government to pay all NDIS invoices in the future, streamlining a system that currently requires hundreds of thousands of Australians to track and invoice the agency, then pay providers themselves. The new approach will be made possible through investments in systems integration, along with a digital invoicing system, which will also plug into a new Salesforce CRM. It will also help the government better track and understand how the program is meeting participant needs. 8
Currently about 50% of participants in the NDIS self-manage. This means they are provided with a plan for a certain monetary value, they then book the services, and invoice the NDIS. The NDIS then pays them the invoice and they, in turn, pay the service provider. “Importantly the agency doesn’t have any visibility on where the money’s flowing to, how much has been paid, what debt exists, and it’s an encumbrance upon self-manage participants,” said Robert. Once the new system is in place the NDIA will pay 100% of all invoices. “So, if you’re a participant you will still book the supports or services. If you’re self-managed, you will have choice and control, an invoice will be raised in the CRM. And then the agency will pay. That’s the big difference.”
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