CONTENTS

16. Big on Social

44. Is the mattress industry recycling all it can?

46. New venture for Vogue

48. GNG invests in strengthening its team

50. The hunt delivers record success

52. The Bed Expert

54. Safety issues ongoing, says NBF

56. A Letter from China

58. The Big Question: Approaching customers?

60. New Products

64. Linking sales to maximise opportunity

66. Last Word with Furniture Sales Solutions on why seven is the magic number

Big Interview Kevin Barfoot

Furniture agent and National Sales Manager at Bentinck / Sofa Factory, talks about the job, what he enjoys most and who has been a particular inspiration, as well as why his wine rack is his most treasured furniture item.

Building Trust

Trustpilot talks about why the review platform plays a key role in building trust between a business and customer, as well as why the furnishings sector is such a popular category.

RETAIL

Harrison & Brown shares an update into recent investments from external consulting to online expansion, as well as plans to hit the small screen and why quoting production times needs more clarity.

Interview Special

London’s oldest furniture retailer, Heal’s, has released an exclusive piece of research dating back 60 years, offering an insight into the transformation of the modern home alongside the reopening of its flagship store.