CONTENTS

16. Big on Social

48. Sustainability: Green Retail

50. Making unforgettable moments with Mattsons

52. The Bed Expert

56. Invitation to inspiration

60. A Letter from China

61. The Big Question: What was your last promotion?

62. New Products

64. Julian Bowen drives significant growth in contract sector

66. Last Word with Furniture Sales Solutions on making the most of reduced footfall

Managing Director at Devonshire Living, reflects on taking over the family business and why her father has played such an inspirational role in her life, while also sharing a view on product copying in the industry and future plans.

BUILDING TRUST

Trustpilot returns for a second sit-down and shares some top tips when using the platform as well as a guide into getting started.

RETAIL FOCUS

Bedcare Ltd, which trades as The Reinforced Bed Company and Endurance Beds, shares an insight into recent investments, sustainability progress and why storage capability has been a challenge.

INTERVIEW SPECIAL Malini talks about their recovery from a devastating fire at the end of last year and how industry support has seen them rise from the ashes.