www.hyderabad.aero
Contents
Welcome to the Hyderabad Airport
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Bon Voyage
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Quick Check-in & Clearance
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Baggage Service
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Information Services
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Airport Entry Ticket
06
Airport Facilities Conveniences
Internet Access
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Prayer Room
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Smoking Zones
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Comfort
Lounge Services
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Plaza Premium Lounge
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Airline Lounges
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Spa Facility
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Accommodation
Novotel Hyderabad Airport
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Airport Lodge
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Airport Transit Hotel
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Care
Medicare
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Pharmacy
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Baby Care
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Special Needs
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Shopping
Brands @ Hyderabad Airport
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Hyderabad Duty Free
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Food
Flavors of India
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More Surprises
Go Karting!
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To the City
Aeroexpress
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APSRTC
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Radio Taxis
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Car Rentals
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List of Outlets
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Contact Information
31
Here,
there’s always more! THE Hyderabad Airport The Gateway to South and Central India The Hyderabad Airport is fast emerging as an ideal transit hub between the East and the West. We have been widely appreciated and recognized for our services in just two years of operation. Our several accolades and awards continue to inspire us to deliver more.
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Awards and Recognitions • World’s No.1 Airport ranking by ACI in the 5-15 million passenger category. • Routes Airport Marketing Award in 2009 & 2010. • Conde Nast “Traveller India Award” for favourite Indian airport. • ORBIS Award: Awarded to the GMR Varalakshmi Foundation (GMRVF) for community work. • CNBC Infrastructure Excellence Award. • LEED Certification: We are one of the only two green airports in the world and the only one in Asia. • Outstanding Concrete Structure of AP 2008 by the Indian Concrete Institute – A.P.
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Bon Voyage! The comfort and convenience of passengers always comes first at the Hyderabad Airport. As one of the most modern airports in India, we offer you services par excellence, to ensure a hassle-free experience while checking in.
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A sweet start...
Quick Check-in & Clearance 136 check-in counters and 16 self-check-in counters Hand baggage counters 46 immigration counters Customs Contact: +91-40-2400 3031, +91-40-6660 1203 www.cbec.gov.in Immigration Contact: +91-40-2324 1413, +91-40-6660 1317 www.immigrationindia.nic.in
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At your service Baggage Service At the Hyderabad Airport, your baggage is always given the highest priority. Four-level in-line baggage handling system Paid Porter Services @ +91-40-6660 6000/6002/6045 Baggage Wrap Facilities @ +91-92477 48224
Information Services Find us at the domestic departures for any assistance. Contact: +91-40-6654 6370, 1800-149-2008 www.hyderabad.aero
Airport Entry Ticket Just `100 for the airport entry ticket to see off your loved ones. Entry Ticket Information: +91-40-6660 4781 Please note that a visitor’s entry into the terminal may be restricted without prior notice due to security or operational reasons.
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For your convenience Internet Access Surf the net from fixed surf points or avail the first 45 minutes of Wi-Fi surfing free. Contact: 1800-149-2008, +91-40-6654 6370
Prayer Room Four prayer rooms within the airport terminal offer privacy and calmness during prayer time. Contact: +91-40-6660 6000/6002/6045
Smoking Zones The airport is a non-smoking zone. Private smoking lounges inside the terminal at the Domestic and International Departure area and Domestic Arrivals. Contact: +91-40-6660 6000/6002/6045
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For your comfort
Lounge Services Enjoy the 13 Business Class Lounges. Facilities include Business Center, Baggage Hold, Shower & Nap areas, as well as Massage services. Three VIP lounges are located at Departures, Arrivals and at the remote gate on the ground level.
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Plaza Premium Lounge For those looking for something special, the Plaza Premium lounges are located at the Domestic and International areas and the Car Park area. A Business Centre with all conveniences is available for a fee. Contact: International: +91-40-6660 3727 Domestic: +91-40-6660 3922, Car Park: +91-40-6660 3131 www.plaza-network.com
Airline Lounges Exclusive lounges are also provided by Air India and Kingfisher, for the benefit of their frequent fliers. Contact: Kingfisher: +91-40-6660 5653, Air India: +91-406660 5166 (Domestic), +91-40-6660 5167 (International)
Spa Facility The O2 Spa is located at the far end of the Domestic Departures area, after clearing security. Enjoy a blend of Thai concepts with Indian elements. Contact: +91-40-6660 3994 10
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To make your stay memorable!
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Accommodation/ Hotels Novotel Hyderabad Airport Discover the Novotel Hyderabad Airport, a 5-star hotel located just five minutes from the Hyderabad Airport. Please contact the arrivals counter. Novotel Airport Hotel information (24x7): +91-40-6625 0000, Airport Counter: +91-40-6660 3714; www.novotelhyderabadairport.com Day-rate Package : ` 2500 onwards
Airport Lodge The Airport Lodge located at Public Transport Centre opposite the airport terminal is an economic short stay option for travelers. Contact: +91-40-2400 8371 Tariff : ` 150 for a 6-hour stay
Airport Transit Hotel This Plaza Premium Lounge offers slumber rooms with quick shower and nap facilities. It is located at the car park level. Contact: International: +91-40-6660 3727 Domestic: +91-40-6660 3922 Car Park Level: +91-40-6660 3131 www.plaza-network.com Tariff : ` 1500 for a 4-hour stay 14
We care...
Medicare A 24-hour emergency treatment centre is located within the airport premises. Contact: +91-40-6660 3500 www.apollohospitals.com
Pharmacy A well-stocked pharmacy located at the Car Park level. Contact (0700 to 2100 hrs): +91-40-6660 3937 www.hetero.com 15
Baby Care Nappy changing rooms are available at the Departures and Arrivals area. Contact: +91-40-6660 6000/6002/6045
Special Needs Wheelchair assistance is available for the elderly and physically challenged passengers. Though available free of charge, passengers are requested to contact their respective airline to book this service. Free buggy services are available from the Departure area after security check and at the Domestic Arrivals area. The service is available as per flight schedules. Contact: +91-40-6660 6000/6002/6045
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Shopping Extravaganza!
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Brands @ Hyderabad Airport A wide variety of shopping options dot the airport, from books, pens and ties to gifts. There is enough and more to enthrall the shopper in you.
Hyderabad Duty Free: Best Prices Always! ‘Best prices at all times’ is what sets the Duty Free at Hyderabad Airport apart from the rest. With the best international brands in liquor, chocolates, perfumes, and electronics, amongst others on display, its advantage passengers all the way. Contact: +91-40-6660 3776/85 customercare@gmrgroup.in
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Tickle your taste buds!
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Multi-cuisine Food Court Presenting a whole range of dining options that are great on the taste buds and light on the wallet. Aptly named “Flavors of India”, the Food Court offers a great choice at amazing prices. And it’s open 24x7 at the Car Park level.
Global Cuisines and Indian Delicacies At the Hyderabad Airport, choose from a wide variety of food options. We have ensured that there is something for everybody.
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Go Karting! A great way for transiting passengers, meeters and greeters to spend time, the track is located right outside the airport terminal and offers excitement, speed and thrills. Packages starting at ` 220 Contact: +91 80088 55527 meco.motorsports@yahoo.com
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Aeroexpress
Offering safe, secure and a value for money travel option from Hyderabad Airport to important locations in the city, Aeroexpress is an air-conditioned, non-stop shuttle with a round-the-clock service. Aeroexpress buses are available from the Car Park Level, with ticket counters at the Food court area. Tickets : Single ` 175, Return ` 275 Frequency: 30 mins. (at selected points) Aeroexpress information: 1800 419 2008 Routes and maps information: www.hyderabad.aero Exclusive Aeroexpress Stands in Hyderabad Secunderabad Secretariat Mehdipatnam Begumpet Kukatpally Hi-tech City LB Nagar Tarnaka 27
Authorised Transport APSRTC State Road Transport Service runs Volvo / high-quality luxury buses to connect important towns of Vijayawada, Nizamabad, Armoor and Karimnagar to the Airport. For reservations please contact 24x7 APSRTC reservation conters.
Radio Taxis Easy Cabs: +91-40-4343 4343 (available at the Car Park) Meru Cabs: +91-40-4422 4422 (available at the Car Park)
Car Rentals Carzonrent: +91 99639 98833 Budget: +91-40-6660 3701, +91 97032 20099, +91 97032 20098 Akbar Travels: +91-40-6660 3716, +91-40-6660 3717, +91 80080 01908, +91 81420 43814
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List of outlets
International Departures Shop
Eat
Services
The Bombay Store
Coffee Club
Air India Lounge
Duty Free
Khao Galli
Tata Indicom Phone
FabIndia
Grab & Fly
Hyderabadi Bangles
KFC
Krishna Pearls Landmark Spiritual Monalisa Pearls Neeru’s Odyssey Raymonds Neckties & More Spirit of India Stanza Trifed Hidesign Lepakshi
Check-in Area Shop
Eat
Services
Landmark
Kiosk-Lipton
Citibank ATM
Dabur – New U
Coffee Club
HDFC ATM
Grab & Fly
ING Vysya ATM
Travelex Forex Ltd.
Weizmann Forex Ltd.
Secure Wrap
Bus Gate Shop
Eat
Coffee Club
Services
Departure Forecourt
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Shop
Eat
Services
Baskin Robbins
Valet Service
Coffee Counter
Trident Flight Handlers
SBI Bank
Airport Entry Ticket
Shop
Eat
Services
Dabur – New U
Café Coffee Day
SBI ATM
ITC Tobacco
Coffee Hut
Airtel Outlet
McDonald’s
Tata Indicom Phone Booth
Subway
Airport Transit Hotel
Food Court
Weizmann Forex Ltd
Hetero Pharmacy
Canara Bank & ATM
Ramoji Film city
AP Tourism Dept.
Domestic Departures Shop
Eat
Services
Bhavika Collections
IIFA Bar
SBI ATM
The Bombay Store
CBTL
Travelex Forex Ltd
Landmark
Coffee Club
Plaza Premium Lounge
Hidesign
Pizza Hut
O2 SPA
Hyderabadi Bangles
Idli Factory
Tata Indicom Phone Booth
Krishna Pearls
Chalo Chowpatty ITC Smoking Lounge
Landmark Toys
Indian Paradise
Raymonds Neck Ties & More
List of outlets
Airport Village/Car Park Area
Citibank ATM Via World
William Penn Swarovski Shoppers Stop Stanza Swift Pavers England
Retail Clusters Shop
Eat
Coffee Hut
Natures Creation
Services
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Contact Information 31
International Airlines Air Arabia
+91-40-6660 2712-15
British Airways
1800-180-1213/+91-40-2329 6437
Emirates
+91-40-6660 5255/5256
Etihad
+91-40-6660 5801-04
Malaysian
+91-40-6660 5777
Oman Airways
+91-40-6660 5669
Qatar Airways
+91-40-6660 5121-22
Saudi Arabian
+91-40-6660 5556-7
Silk Air
+91-40-6660 5542
Thai Airways
+91-40-6660 5022
Lufthansa
+91-40-6660 5000
Air Asia
+91-40-6660 5017
Indian Airlines/Air India
+91-40-6660 5160
Air India Express
+91-40-2338 9711
Domestic Airlines SpiceJet
+91-40-6660 5232
Indian Airlines/Air India
+91-40-6660 5168
Indigo
1800-180-3838
Jet Airways/Jet Lite
+91-40-6660 5502/3989/3333
Kingfisher Airlines
1800-425-7008
Toll Free 1800 419 2008
For advertisements contact +91 90000 34561