Gamification – Boost your Contact Center Performance Employee engagement is at an all-time low and contact centers are no different. Lack of engagement has very real costs for any business. Costs including churn, absenteeism, unsatisfied customers and lost opportunities. Fortunately we can use gamification to drive motivation and get our contact center staff back on track. Find out how gamification can help increase your contact center’s performance.
Via: https://mambo.io/gamification-infographics/contact-center-gamificationinfographic/?utm_source=eduback&utm_medium=infographic&utm_campaign=contact_cent er_engagement&utm_content=pdf