Positive Behaviours for Manager level
Feels confident enough to make suggestions for how things can be improved to create the best experience for our audiences and wider community
Encourages their team to present ideas for changes where necessary and gives constructive and timely feedback
Champions a culture of diversity and inclusion, knowing great teams draw on differences as strengths.
Proactively encourages diversity within their team through ensuring a diverse mix of skills and backgrounds.
Is able to constructively challenge any inappropriate behaviour and can confidently have a difficult conversation if required.
Respect and value other people’s ideas, experience and perspective to encourage open and considerate conversations
Ensures the day to day tasks of the team are carried out in a way that is fun, and efficient and effective always
Respects and encourages differences in opinion, creating a culture of positive intent without fear of blame.
Champions a culture of personal development to help teams grow and perform, but also to support career development
Ensures there is a great employee experience within Department which starts from the point of recruitment to the time someone leaves.
Be open to new ideas and innovation in order to drive continuous improvement.
Creates a culture which encourages innovation and empowers individuals to seek proactive improvement.
Does the right thing - even when no one is looking.
Promotes sustainable and ethical practices within their team. Challenging anything which may fall short of this.
Ensures the Hippodrome remains compliant with all relevant legislation applicable to area.
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The Role
As we embark upon an ambitious and exciting new five-year business plan the Fundraising Manager will take a lead role in transforming our philanthropy and membership programmes for individuals, to generate income that helps the organisation achieve its aspirations and targets for its inspiring Artistic, Producing, Learning & Participation and Festivals programmes. They will also play a pivotal role in our Capital Fundraising Campaign.
You will be an experienced Fundraising professional, with a track record in developing and securing individual support from Major Donors to Micro-Philanthropy, as well as delivering successful fundraising campaigns and events.
You will be expected to work closely with the Creative Director, Executive team, Fundraising colleagues and other departments across the organisation while building productive relationships with the Board of Trustees that maximise our fundraising potential across wider networks.
T h e R o l e
What does success look like in this role
Takes a lead role in transforming our philanthropy and membership programmes for individual fundraising to deliver on the aspirations and targets for our inspiring Artistic, Festivals and Learning and Participation programme.
Plays a pivotal role in our Capital Fundraising Campaign over the next 5 years.
Strategy & Reporting
In conjunction with the Head of Development, play a robust role to develop and support the delivery of a compelling Fundraising Strategy.
Take lead responsibility for managing the development, increase of and reporting on Individual Giving streams and public campaigns in line with the business plan aims and financial targets
Manage finance reporting and financial analysis of individual giving income streams, forecasting and remodelling as required.
Build productive relationships with the Executive team and Trustees to maximise the fundraising potential of wider networks.
Track industry and donor trends, analyse data and create income profiling models.
Regularly contribute to the Gift Aid process and annual claim to boost total revenue generated through individual support.
Support the Head of Fundraising and Development with Fundraising Regulation and Compliance, with a lead role on GDPR compliance, updating departmental policies and procedures where relevant
Major Gifts and Individual Giving
Work closely with the Head of Fundraising and Development to further develop and implement successful strategies for increasing major gifts (at least five figures) and legacies.
Manage the strategy for mid-size gifts and micro-philanthropy, working closely with the Development Administrator, Information & Sales Team and Visitor Services teams on delivery and implementation.
Deliver and manage successful individual giving initiatives including: 1899 Club, Name a Seat, Fundraising Lotteries, Public Campaigns, and other giving channels
Manage a portfolio of donor pipelines, including prospecting, cultivation and conversion drawing on a critical set of carefully recorded plans in our business CRM.
Undertake detailed donor research, pipelining and profile building to inform the Major Giving and Mid-range Gifts strategy.
Individual Membership and Regular Giving Schemes
Manage the Patrons membership scheme working closely with the team Administrator. This will include a strategy for growth, a timely renewals process and highquality stewardship while actively contributing to the wider organisational review of all memberships.
Manage the 1899 Club, our regular giving scheme, ensuring appropriate communications and excellent stewardship leading to growth in revenue from this channel
Ensure that schemes have an appropriate price structure, attractive benefits, underpinned by high-quality assets, are relevant and in line with business plan objectives.
Cultivate and steward current donors through a considered creative donor engagement programme, including volunteering opportunities, relevant communications, cultivation and thanking events, in a timely manner.
Funding Applications
In conjunction with Head of Department and relevant Artistic, Learning & Participation and Festivals colleagues, help shape bids and projects to become ‘fundraising ready’ in line with the strategy for fundraising through Trusts and grant-making bodies.
Undertake broader Trust and Grant research to support the creation and evolution of a pipeline of potential funding.
Support the Head of Department in drafting and proofing high-quality impact reports submitted in a timely manner to meet the terms set out by funding bodies.
Devise strategic step plans for Trust and grant making bodies and work closely with the team Administrator to ensure accurate input and updating of plans, application and reporting deadlines, award documentation in relevant Tessitura records.
Events
Work closely with the Head of Department and relevant teams to conceptualise, promote, sell and deliver a varied programme of fundraising events.
Develop relationships with external partners that lead to sourcing attractive prizes and auction items for a range of fundraising events
Devise and implement a refreshed strategy for cultivation events, advising on target names and appropriate format and linking closely with identified areas of the business plan and fundraising targets.
Represent the Hippodrome at internal and external networking events in person or online on a regular basis, to promote the values of Birmingham Hippodrome, its charitable status and its fundraising goals.
Marketing and Communications
Work closely with Marketing and Communication Colleagues to produce key marketing and communications materials in support of our fundraising aims and optimise external coverage of our progress and successes.
Creative copywriting suitable for publication in a range of digital/printed fundraising and development assets, including campaigns, webpages, department newsletter.
Write compelling ‘ cases for support’ varying the tone, register and content to suit the target audience/donor.
Manage and update relevant webpages and web developments with lively content, useful links, triggered emails intended to increase fundraising support
Business Systems and Sector Knowledge
A Tessitura (CRM) super user, you will progress the IT capabilities of the system to best support the fundraising strategy and act as a champion for its use by following webinars and disseminating learnings as appropriate.
Data analysis and data driven decision-making will be key to the role - segmenting data in order to profile and target donors as part of an intelligent fundraising strategy.
Maintain active engagement with the Tessitura Development Forum, develop a peer network and attend meetings to optimise knowledge about the system and how it can drive fundraising success.
Comply with all statutory and Hippodrome requirements in the areas of compliance such as safeguarding, GDPR, health and safety. Complete all compulsory E-learning training requirements as directed by HR to ensure relevant knowledge in these areas
Keep actively up to date with new fundraising practices and technologies –researching opportunities through to implementation.
This role will deputise for the Head of Department where required. The role will be expected to perform other reasonable duties as assigned by the Head of Development.
Expectations for all Manager level roles
Strategy
Communicates and implements strategy to team members.
Ensures the strategy is achieved by putting the plan into practice.
Overall day to day operational management of a team (or in exceptional casesan area of activity), meeting required SLAs/KPIs.
Ensures that things are done in the most efficient, environmentally friendly, and cost-effective way
Commercial/Scope
Ensures Team meets set targets.
Ensuring effective use of funds
Support the organisation’s position to team members and deals with any questions/issues.
Networking
Engages in local networks as directed
Reporting
Provides ad hoc or regular reports to HoD as required.
Finance
Responsible for sign off of expenses for team members and purchases up to value of agreed by the HoD
People
Proven People Management Skills including effective recruitment, induction of new hires, positive coaching and conducts regular check ins with team, managing performance as required.
Able to influence and negotiate as required and build relationships with people at all levels.
Can inspire and motivate team to achieve great results.
Comfortable having difficult conversations as required.
Below is a specification list, detailing some of the key attributes we’re looking for in an ideal candidate. We would still like to hear from you, even if you do not meet all of the criteria as long as you feel you can positively contribute to our team. We are fully committed to supporting, encouraging and training our staff members to ensure their personal growth and future development.
Requirements
ESSENTIAL: The successful candidate will meet the majority of these requirements
DESIRABLE: The successful candidate should meet some of these requirements
Proven track-record and 2-3 years’ experience in a similar role managing successful philanthropy and membership programmes for individuals
Direct personal experience of successful solicitation of gifts and donations from individuals
Direct experience of developing and securing major gifts (ideally 5-figure upwards)
Relevant Experience
Experience of working with a target driven environment
Experience of researching and writing high-quality, well-structured and persuasive communication assets, and delivering convincing verbal presentations
Experience of organising significant fundraising events
Experience of balancing different projects simultaneously to meet targets and deadlines
Confidence in presenting, pitching and public speaking
Experience of working in an arts or cultural charity
Experience of securing and managing legacies
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Requirements
ESSENTIAL: The successful candidate will meet the majority of these requirements
DESIRABLE: The successful candidate should meet some of these requirements
Skills, Knowledge and Abilities
Proven leadership skills
Evidence of skilled data management and CRM use supported by analytical skills to be able to make informed decisions
A confident track record of success in initiating, building and stewarding relationships with individual donors
Familiarity with UK arts funding and charitable landscape
A self-starter who thrives on working in a fast-paced environment and ability to meet deadlines
Demonstrable high-level copywriting, proofing and editing skills, marketing design and website editing in a creative environment
Excellent literacy, numeracy and communication skills
Scans the philanthropy environment, keeps abreast of new developments, trends and social changes that may affect or improve successful fundraising
Relevant Qualifications
Demonstrable level of industry experience and professional development, training or equivalent in the philanthropy sector
Up to date awareness of fundraising bestpractice and legislation, including GDPR
Industry recognised Fundraising Qualification or equivalent training
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T h e P e r k s
We are really proud to be able to offer some of the best perks around! We offer a variety of benefits and rewards to our staff - you just need to complete your probationary period first.
Physical
Discounted Gym membership at PureGym and Anytime Fitness.
Critical Health Insurance - a sum equal to your annual salary provided in the event of a diagnosis of a critical health condition which prevents you from working.
Cycle to Work Scheme - we buy the bike and/or accessories at full retail price. The balance is then recovered from a reduction in your gross wage. Through salary sacrifice, you can expect to save a minimum of 25%
Eye care vouchers though Specsavers which includes an eye test and either a select range single vision spectacles when used for VDU use or a voucher amount towards a more expensive pair.
Free flu jab offered onsite to employees or claimed through expenses.
Corporate health care cash plan through BHSF. The plan offers cash benefits towards everyday health costs such as dentist treatment and out patient care. Employees offered access to this scheme at discounted rates via regular deductions from payroll.
Discounted private medical cover though AXA who provide fast track appointment services.
Financial
Annual organisation wide pay reviews.
Enhanced maternity/paternity/sick pay.
Life assurance - a sum equal to twice the employee’s salary is paid to a beneficiary nominated by the member of staff or next of kin.
Enhanced pension offer if you meet the eligibility criteria, after two years ’ service we will match pension contributions up to 6%.
Personal Development Fund to pay towards the cost of a course/activity that is not job related.
Electric Car Scheme - get a brand new electric car through work as a benefit, paid for through your gross monthly pay, saving on income tax and National Insurance.
Emergency Hardship Loan access to an advance in your salary to support in emergency situations.
Bus and train travel - we purchase the discounted annual travel pass on behalf of the employee then the cost is recouped over normally 12 months via a deduction through payroll.
Discounted car parking - half price parking at the Arcadian car park.
T h e P e r k s
Emotional
Flexible and hybrid working where the role allows and in agreement with your line manager, your work can be carried out in a way that meets both the needs of you and the organisation.
Mental Health First Aiders points of contact for an employee who is experiencing a mental health issue or emotional distress. This interaction could range from having an initial conversation through to supporting the person to get appropriate help.
Employee Representatives - these are colleagues who represent a specific department(s). They act on behalf of individuals and collectives of the workforce.
Employee Assistance Programme - an external confidential helpline that can be called for free 24/7 and can offer up to 6 sessions of structured telephone calls/face to face meetings.
Inclusion & Anti Racism and Wellbeing working groups made up of employees and volunteers from across the organisation, working on the day to day improvements that needs to take place, truly leading change at Birmingham Hippodrome by presenting new ideas, informing on training, policies and advocacy.
Social
5 weeks holiday plus 8 Bank Holidays, which increases by one day for each years ’ service, up to 6 weeks holiday plus 8 Bank Holidays.
Staff ticket offers and discounts - subsidised and/or free tickets to watch a show subject to availability and 50% discount on Hippodrome Programmes, alcohol, soft drinks, hot drinks, ice creams, confectionery and food items.
Green room - a communal space for you to enjoy breaks with your colleagues.
Hippodrome Headliners awards, recognition and celebration for the creative, inspiring, dedicated work of our people nominated by you.
Wellbeing events where you have the space to focus on your wellbeing and get involved in initiatives.
Organisation wide staff events where ideas and information is shared with a chance for a get together with the wider team.
Our people are the beating heart of Birmingham Hippodrome and we are committed to providing a safe and inclusive space for expression and creativity and are dedicated to ensuring that any Hippodrome experience is a positive one. Inclusion is integral to everything that we do and is central to our decision-making. We care deeply for our staff, audiences, volunteers and partners, priding ourselves on being collaborative and striving to better reflect our city region.
We are proud that we reside in one of the most diverse cities in the UK; we value the richness that has and will be brought to our organisation through engaging with and the employment of people of different backgrounds.
Birmingham Hippodrome is committed to ensuring that applicants and employees are treated equally irrespective of race, colour, nationality, ethnic origin, gender, sexual orientation, marital or parental status, age, disability, gender reassignment, political or religious belief, or socio-economic class.
The principles of equal opportunity also apply to the way in which our employees treat visitors, clients, customers and suppliers.
Birmingham Hippodrome is committed to a programme of continuous review and action to ensure that our policies remain effective.
Recognising under-representation in our workforce of Black, Asian and ethnically diverse people, and those with disabilities, we particularly welcome applicants from those backgrounds, identities and experiences.
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q u a l i t y & I n c l u s i o n
a f e g u a r d i n g
At Birmingham Hippodrome we believe that everyone has the right to live in safety, free from abuse and neglect.
We have a responsibility to do the very best we can to keep children and adults safe, including those at risk as well as our own teams. We will do everything in our power to ensure children and adults who come into contact with Birmingham Hippodrome, in any capacity, are safeguarded; this includes all trustees, staff, volunteers, public and contractors, as well as members of the public.
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J o i n U s If you like what we do and want a new stage for your skills, visit birminghamhippodrome.com to apply today! Contact us by email at recruitment@birminghamhippodrome.com or by phone on 0121 689 3052 for further information. Birmingham Hippodrome Theatre Trust Limited Hurst Street, Southside, Birmingham, B5 4TB birminghamhippodrome.com Registered Charity No 510842
