Positive Behaviours for Manager level
Feels confident enough to make suggestions for how things can be improved to create the best experience for our audiences and wider community
Encourages their team to present ideas for changes where necessary and gives constructive and timely feedback
Champions a culture of diversity and inclusion, knowing great teams draw on differences as strengths
Proactively encourages diversity through ensuring a diverse mix of skills and backgrounds
Is able to constructively challenge any inappropriate behaviour and can confidently have a difficult conversation if required.
Respect and value other people’s ideas, experience and perspective to encourage open and considerate conversations
Ensures the day to day tasks are carried out in a way that is fun, and efficient and effective always seeking continuous improvement
Respects and encourages differences in opinion, creating a culture of positive intent without fear of blame.
Champions a culture of personal development to help teams grow and perform, but also to support career development
Ensures there is a great employee experience within Department which starts from the point of recruitment to the time someone leaves.
Be open to new ideas and innovation in order to drive continuous improvement.
Creates a culture which encourages innovation and empowers individuals to seek proactive improvement.
Does the right thing - even when no one is looking.
Promotes sustainable and ethical practices within their team. Challenging anything which may fall short of this.
Ensures the Hippodrome remains compliant with all relevant legislation applicable to area.
O
u r V a l u e s
The Role
To promote, develop and establish a positive safety culture within the organisation so that it can meet its legal requirements in terms of Health, Safety and Compliance. To take responsibility for both Strategic and Operational matters relating to Health, Safety, and Environment and to provide competent support to Hippodrome staff.
The post holder will report to the Head of Technical Services and work closely with the Head of Visitor Services and will be the primary point of contact for internal and external key stakeholders with regards to Health, Safety and Environmental Compliance.
T h e R o l e
What does success look like in this role
Promotes, develops and establishes a positive safety culture within the organisation so that it can meet its legal requirements in terms of Health, Safety and Compliance.
Takes responsibility for both Strategic and Operational matters relating to Health, Safety, and Environment and to provide competent support to Hippodrome staff.
Role specific
Lead in creating and maintaining a climate in which individuals feel safety has high value, and that they are clear about their own responsibilities, and the safety aims and objectives of the wider organisation
Maintain an up-to-date knowledge of relevant health and safety legislation and best practice. Provide regular updates on all new or amended Health and Safety legislation to employees as appropriate.
Monitor individual departments compliance with Birmingham Hippodrome’s Health and Safety Policy and procedures and formally advise heads of department on areas of non-compliance.
Manage the ISO45001 Health and Safety Integrated Management and ISO14001 Environmental Management systems, ensuring effective operation across all Hippodrome departments. Identify opportunities for continuous safety improvement and assist heads of department and managers in their implementation.
Responsible for the programme of internal monitoring and auditing of all Health, Safety and Compliance obligations, providing associated noncompliance reports, actions, and opportunities for improvement.
Act as primary contact for external Health & Safety and Environmental audits, including liaison with auditors and preparation of reports and documentation in line with the requirements of ISO45001 & ISO14001.
Monitor, review, and update action trackers associated with internal and external audits.
Administer and support the MY Compliance system, delivering training to employees as required
Prepare reports and documentation for Health & Safety and Environmental meetings.
Ensure that all accidents and near misses are reported and investigated in accordance with Hippodrome procedures
Identify Health, Safety, Environmental and other compliance-based training and development needs across the organisation. Monitor effectiveness of internal & external training.
Establish procedures associated with health, safety and environmental training needs for employees and ensure training requirements are reviewed and records are maintained.
Establish, develop, and maintain systems for site induction and permit to work for contractors & visitors.
Responsible for the appointment of Authorised Persons in accordance with the Permit to Work System.
Liaise with external bodies such as local authorities and specialist groups on health and safety and environmental issues as required.
Liaise and develop good working relationships with employees and partner organisations concerning on site activities in so far as Health, Safety and Compliance are concerned
Advise senior leadership on changes to the health & safety polices arrangements, and procedures.
Assist with the monitoring, review, and updating of the Major Incident and Business Continuity Plans.
Expectations for all Manager level roles Strategy
Communicates and implements strategy.
Ensures the strategy is achieved by putting the plan into practice.
Overall day to day operational management of an area of activity, meeting required SLAs/KPIs.
Ensures that things are done in the most efficient, environmentally friendly, and cost-effective way
Commercial/Scope
Ensures set targets are met.
Ensuring effective use of funds.
Support the organisation’s position to team members and deals with any questions/issues.
Networking
Engages in local networks as directed.
Reporting
Provides ad hoc or regular reports to HoD as required.
Finance
Responsible for purchases up to value of agreed by the HoD.
People
Proven People Management Skills including effective recruitment, induction of new hires, positive coaching and conducts regular check ins, managing performance as required
Able to influence and negotiate as required and build relationships with people at all levels.
Can inspire and motivate team to achieve great results
Comfortable having difficult conversations as required.
Below is a specification list, detailing some of the key attributes we’re looking for in an ideal candidate. We would still like to hear from you, even if you do not meet all of the criteria as long as you feel you can positively contribute to our team. We are fully committed to supporting, encouraging and training our staff members to ensure their personal growth and future development.
Requirements
ESSENTIAL: The successful candidate will meet the majority of these requirements
DESIRABLE: The successful candidate should meet some of these requirements
Relevant Experience
A minimum of 3 years’ experience in a similar/equivalent role
Previous experience of carrying our internal audits
Creation of procedural documentation
Proven experience of carrying out risk assessments and producing method statements
Proven experience of organising and delivering H&S and environmental training
Previous experience of carrying out audits to ISO45001/14001
Experience of working in a large-scale arts organisation
Skills, Knowledge and Abilities
Excellent working knowledge of health and safety legislation
Excellent working knowledge of environmental legislation, principles & standards
Experience of undertaking accident investigations in a dynamic working environment
Proven working knowledge of MY Compliance software
Working knowledge of procedures and best practice for crowded places
T
h e S p e c
h e S p e c
Requirements
ESSENTIAL: The successful candidate will meet the majority of these requirements
DESIRABLE: The successful candidate should meet some of these requirements
Ability to compose reports and to put the point across clearly and effectively, explaining complex concepts to staff and management at all levels
Proven Leadership skills
Analytical skills to be able to make informed decisions
Excellent organisational Skills
Skills, Knowledge and Abilities
Excellent communication & interpersonal skills
Ability to deliver presentations/public speaking skills
Ability to coordinate and manage meetings
Ability to work under pressure and manage a busy workload with high productivity
Experience using digital compliance and reporting tools
Excellent IT skills
Relevant Qualifications
NEBOSH General Certificate or equivalent with a minimum of three years relevant vocational experience
IEMA Certificate in Environmental Management or NEBOSH Environmental Management Certificate
OHSMS ISO45001 Lead Auditor
EMS ISO14001 Lead Auditor
Membership of a Professional body (e.g. IOSH) or able to demonstrate working towards membership
T
T h e P e r k s
We are really proud to be able to offer some of the best perks around! We offer a variety of benefits and rewards to our staff - you just need to complete your probationary period first.
Physical
Discounted Gym membership at PureGym and Anytime Fitness.
Critical Health Insurance - a sum equal to your annual salary provided in the event of a diagnosis of a critical health condition which prevents you from working.
Cycle to Work Scheme - we buy the bike and/or accessories at full retail price. The balance is then recovered from a reduction in your gross wage. Through salary sacrifice, you can expect to save a minimum of 25%
Eye care vouchers though Specsavers which includes an eye test and either a select range single vision spectacles when used for VDU use or a voucher amount towards a more expensive pair.
Free flu jab offered onsite to employees or claimed through expenses.
Corporate health care cash plan through BHSF. The plan offers cash benefits towards everyday health costs such as dentist treatment and out patient care. Employees offered access to this scheme at discounted rates via regular deductions from payroll.
Discounted private medical cover though AXA who provide fast track appointment services.
Financial
Annual organisation wide pay reviews.
Enhanced maternity/paternity/sick pay.
Life assurance - a sum equal to twice the employee’s salary is paid to a beneficiary nominated by the member of staff or next of kin.
Enhanced pension offer if you meet the eligibility criteria, after two years ’ service we will match pension contributions up to 6%.
Personal Development Fund to pay towards the cost of a course/activity that is not job related.
Electric Car Scheme - get a brand new electric car through work as a benefit, paid for through your gross monthly pay, saving on income tax and National Insurance.
Emergency Hardship Loan access to an advance in your salary to support in emergency situations.
Bus and train travel - we purchase the discounted annual travel pass on behalf of the employee then the cost is recouped over normally 12 months via a deduction through payroll.
Discounted car parking - half price parking at the Arcadian car park.
T h e P e r k s
Emotional
Flexible and hybrid working where the role allows and in agreement with your line manager, your work can be carried out in a way that meets both the needs of you and the organisation.
Mental Health First Aiders points of contact for an employee who is experiencing a mental health issue or emotional distress. This interaction could range from having an initial conversation through to supporting the person to get appropriate help.
Employee Representatives - these are colleagues who represent a specific department(s). They act on behalf of individuals and collectives of the workforce.
Employee Assistance Programme - an external confidential helpline that can be called for free 24/7 and can offer up to 6 sessions of structured telephone calls/face to face meetings.
Inclusion & Anti Racism and Wellbeing working groups made up of employees and volunteers from across the organisation, working on the day to day improvements that needs to take place, truly leading change at Birmingham Hippodrome by presenting new ideas, informing on training, policies and advocacy.
Social
5 weeks holiday plus 8 Bank Holidays, which increases by one day for each years ’ service, up to 6 weeks holiday plus 8 Bank Holidays.
Staff ticket offers and discounts - subsidised and/or free tickets to watch a show subject to availability and 50% discount on Hippodrome Programmes, alcohol, soft drinks, hot drinks, ice creams, confectionery and food items.
Green room - a communal space for you to enjoy breaks with your colleagues.
Hippodrome Headliners awards, recognition and celebration for the creative, inspiring, dedicated work of our people nominated by you.
Wellbeing events where you have the space to focus on your wellbeing and get involved in initiatives.
Organisation wide staff events where ideas and information is shared with a chance for a get together with the wider team.
Our people are the beating heart of Birmingham Hippodrome and we are committed to providing a safe and inclusive space for expression and creativity and are dedicated to ensuring that any Hippodrome experience is a positive one. Inclusion is integral to everything that we do and is central to our decision-making. We care deeply for our staff, audiences, volunteers and partners, priding ourselves on being collaborative and striving to better reflect our city region.
We are proud that we reside in one of the most diverse cities in the UK; we value the richness that has and will be brought to our organisation through engaging with and the employment of people of different backgrounds.
Birmingham Hippodrome is committed to ensuring that applicants and employees are treated equally irrespective of race, colour, nationality, ethnic origin, gender, sexual orientation, marital or parental status, age, disability, gender reassignment, political or religious belief, or socio-economic class.
The principles of equal opportunity also apply to the way in which our employees treat visitors, clients, customers and suppliers.
Birmingham Hippodrome is committed to a programme of continuous review and action to ensure that our policies remain effective.
Recognising under-representation in our workforce of Black, Asian and ethnically diverse people, and those with disabilities, we particularly welcome applicants from those backgrounds, identities and experiences.
E
q u a l i t y & I n c l u s i o n
a f e g u a r d i n g
At Birmingham Hippodrome we believe that everyone has the right to live in safety, free from abuse and neglect.
We have a responsibility to do the very best we can to keep children and adults safe, including those at risk as well as our own teams. We will do everything in our power to ensure children and adults who come into contact with Birmingham Hippodrome, in any capacity, are safeguarded; this includes all trustees, staff, volunteers, public and contractors, as well as members of the public.
S
J o i n U s If you like what we do and want a new stage for your skills, visit birminghamhippodrome.com to apply today! Contact us by email at recruitment@birminghamhippodrome.com or by phone on 0121 689 3052 for further information. Birmingham Hippodrome Theatre Trust Limited Hurst Street, Southside, Birmingham, B5 4TB birminghamhippodrome.com Registered Charity No 510842
