14 minute read
TECHNOVATORS
Pankaj Gupta
Advertisement
CEO and Founder, EnableX.io
EnableX.io : A Startup Addressing Real-time Communication Capabilities
EnableX.io founded in 2017 and now has established its foothold in APAC countries, especially in India. EnableX.io provides developers and service providers with powerful APIs to create video, voice and messaging conversations. From one-to-one chats to large scale broadcasts, EnableX.io makes communications more flexible and personal, helping enterprises stay ahead in the digital world. It has recently added a whole new set of AI-driven capabilities including facial detection, sentiment analysis, and object detection by introducing one-of-its-kind FaceAI solution. While talking with Nitisha from BISinfotech, Pankaj Gupta, CEO and Founder, EnableX.io explained responses of its clients, ahead strategies and focuses.
QBrief on EnableX.io and its USPs. How is it different from other companies?
EnableX.io is a cloud-based communications platform helping businesses and developers to quickly and easily integrate real-time communication capabilities into mobile applications and communication workflows. From feature-rich Video and Voice APIs to SMS, Number, and FaceAI APIs, EnableX.io is one of the few players in Asia-pacific offering a full-stack of communication capabilities with all the necessary toolkits to develop innovative and engaging communication experience.
We are uniquely positioned in the market as one of the few global players with a complete suite of services ranging from
Communication Platform-as-a-Service (CPaaS) to Video Communication Software-as-a-Service. Businesses can leverage EnableX.io to develop an omnichannel experience – allowing users to communicate on any device (Android, iOS), browsers (Chrome, Safari, etc.) and channels (voice, video and messaging).
EnableX also supports multiple deployment options to fit businesses’ goals, budget, security and compliance needs. Most CPaaS providers offer CPaaS on a public platform which cannot address a number of critical enterprise use cases like having a business process workflow within a protected environment. For such requirements, we provide the flexibility to run real time communication in their own private cloud environment, on their own data center/on-premises or a hybrid of both. This will enable businesses to use the service within their preferred, safe and virtualized environment.
In addition, our Next-generation CPaaS is complemented by AI and Machine Learning. For example, our FaceAI leverages on emotion AI to provide deep insights into the emotional impact of each conversation, taking customer experience to a whole new high. real-time through the candidate’s facial expressions and gives an unbiased picture of the candidate’s personality.
Retail- Retailers can use Emotion AI and Live Video to understand what is driving shopping experiences and purchasing decisions. With EnableX FaceAI, brands can provide live video-stream shopping and use emotions data captured from Facial Analysis and Emotion Recognition AI to offer the right solutions to the right customers. Marketers, on the other hand, can test the success of the marketing campaigns and Ads by measuring their emotional responses.
QIs there any other project which you are planning to launch in the coming year?
In the coming year, we are planning to come up with Onpremises deployment which will enable businesses which are remotely located or highly regulated to have all or part of the infrastructure hosted on premise, which is not provided by many CPaas providers. While, we are currently providing the on-premise deployment on a customised / ad-hoc basis to the businesses, moving forward we will be coming up with a defined scheme/SOW for quick automated and seamless deployment on any environment.
QLast year EnableX.io introduced Face Analysis and Emotion Recognition AI solutions. How was the response from your clients? Please elaborate.
With the Face AI, Face Analysis and Emotional recognition AI solution, we are enabling companies with deep insights into the emotional impact of each conversation. Our Face AI solution offers augmented live video combined with Cognitive and Emotional States understanding. We have been well received by the Indian market especially in sectors such asWe will also be enhancing the quality and features of our CPaaS as well as VC/Webinar solutions such as enhanced recording – HD recording and client-side recording (beside the current server side recording that we are offering), Video transcription, and more.
While we have introduced FaceAI for CPaaS, we will be integrating the same technology for our Video conferencing solution.
Education– Our clients from the education sector are using FaceAI for effective eLearning. The enormous potential of FaceAI has been proven to be successful during online exam proctoring to analyze unusual patterns, counter cheating issues, and help evaluate students on their academic performance based on their mood, emotions, liveliness during online classes. Beside online proctoring, FaceAI has also helped our clients to engage students effectively. By sensing expressions and interpreting students’ facial features, it reveals meaningful patterns about them which can aid teachers in designing and implementing the right teaching strategy.
HR– HR professionals are utilizing facial recognition and emotion analysis for improving talent screening. Live videos capabilities can bring candidates face-to-face with recruiters that can make recruitment more scientific, scalable and effective. Online screening and AI-enabled video interviews can help recruiters study body language patterns in We will also be offering more no-code Software-as-a Service
that is built from our carrier-grade CPaaS such as next-gen Contact Center. This will be useful for service provider to build it on their own cloud/data center and reselling it to their customers
QHow has been the growth of business in the year 2020? What will be your marketing strategy for the year 2021?
We’ve seen 100% growth quarter-over-quarter in the last few months and are now generating good revenues with a growing number of paying customers for our platform. The number of developers on our platform has grown exponentially and we see the rate of growth only increasing as we further scale up our sales and marketing efforts
The year 2020 saw key trends taking a centre stage, Firstly the increased adoption of video conferencing as an alternative to face-to-face meetings across industries. Secondly, the rising demand of omnichannel experience in order to communicate on their preferred channel – voice, video, email, messaging, etc. on any device which has created a need for communication APIs that allow for this flexibility. Therefore, with respect to the stated facts, we will be focusing on taking customer experience a notch higher, new set of improved enhancements including quality, advanced features, advanced analytics, Visual flow builder for orchestration and automation, etc. We will also be focusing on enhancing our communication APIs (especially video API) to help companies deliver unique value and improve CX excellence.
QDuring Covid-19, the industry suffered in a humongous amount, How has the business expected? How did you manage to survive/grow?
The pandemic has definitely changed the landscape of the industry. Businesses were left with no option then adopting remote working and digital service ecosystems. This increased adoption resulted into a heightened interest in investments related to working technologies and infrastructure ranging from Video Conferencing and collaborative software to project and time management tools, to adding security mechanisms in order to ensure a seamless transition to ‘Work-from-Home’ so that business continues as usual. Therefore, businesses are embracing omnichannel digital communications now more than ever. In such times, It became quintessential to deliver an excellent digital customer experience and smart capabilities for personalization, emotional engagements, and much more.
This has accelerated the adoption of CPaaS providers like us amongst businesses. Through our comprehensive suite of services across channels – voice, video, visit, SMS, and other collaborative tools – we are remarkably positioned to help organizations rapidly and effectively create omnichannel experience in the essential APIs. With the market developing progressively, we are further committed to provide cuttingedge solutions to our clients. One of our recently launched solutions- ‘FaceAI’ is yet another disruptive offering harnessing the power of AI with live video to further enhance customer experience. Moreover, we are supporting multiple deployment options – on premise, private cloud or hybrid – to fit businesses’ goals, budget, security and compliance needs.
QDo you have any recommendations from the Union Budget 2021? If yes, Please elaborate.
Past year has undoubtedly shown us how critical digital transformation is for businesses in the pandemic world. Therefore, with digital transformation being at the forefront in boosting Indian economy, we are expecting that the upcoming budget announcement will bring policies and initiative strengthening the further growth. Initiatives such as 5G rollout needs to be fast- tracked and special focus should be on areas such as cyber security, etc for a robust digital infrastructure. The startup ecosystem needs a lot more support & friendly policies including easier access to capital & funds, easier compliances framework & more friendly employment laws
QWhat are your target markets apart from India, Which of the geographies you are planning to expand in the year 2021?
Our target market areas include Asia Pacific regions including Japan, Australia, Vietnam, Indonesia etc. We aim to set a strong base in geographies including South East Asia and North America over the next few months.
Mouser’s 2021 Empowering Innovation Together Program Digi-Key Partners with ERNI Electronics
Mouser Electronics has recently announced the 2021 series of its award-winning Empowering Innovation Together™ program, with the debut of a new podcast, The Tech Between Us. The new series will delve deeper into technology than ever before, encompassing a timely collection of podcasts, videos, articles, blogs and infographics that center around today’s key tech trends, starting with 5G.
The first episode of The Tech Between Us podcast will spotlight 5G technology and is available on the Mouser website, Alexa, Apple Podcasts, Google Podcasts, iHeartRadio, Pandora and Spotify. Digi-Key Electronics has announced a global distribution partnership with ERNI Electronics to offer robust electronic connectors for a wide range of industries, including IoT, automotive, transportation, aerospace, military, industrial, medical, lighting, communications and instrumentation. ERNI connectors and cable assemblies are trusted for the security and strong vibration resistance, achieved through designs that include dual beam female contacts, terminal position assurance (TPA), and scoop proof housings. A number of termination styles are available with ERNI products, including surface mount, pressfit, and solder. ERNI first introduced DIN in 1968 and has continued to develop strong, reliable interconnect solutions since.
According to the Avnet’s latest corporate sustainability report published on its centennial celebration, highlighted its principle of helping its customers, suppliers and employees to reach further together to make a difference in the world and that serves as a cornerstone of the company’s way of doing business and outlines the company’s environmental, social and governance (ESG) strategy.
To celebrate the centennial, Avnet is also launching a new employee giving campaign, 100 Acts of Giving, to recognize and reward its employees’ charitable efforts.
element14 Offers New Panasonic PM Laser Sensor
element14 has expanded its range of high-quality sensor products with the introduction of the SNGCJA5, a new particulate matter (PM) laser sensor from Panasonic Industry Europe GmbH.
Designed in response to the increasing worldwide concern for indoor air quality, the SN-GCJA5 is an ideal solution for air quality monitoring, air conditioners, building automation, smart homes, HVAC, air purifiers, Internet of Things (IoT) devices, test and measurement and environmental monitoring applications.
Key features of the Panasonic SN-GCJA5 Laser Type PM Sensor include:
• high precision laser sensor that detects ultra-fine floating particles such as PM2.5, PM10 and PM1 in the air • laser diode for high accuracy, sensitivity and quick response • auto-calibration function • optimized air pathway structure that minimizes dust accumulation making it possible to avoid “tracking” for electrical safety • onboard microcomputer which analyses the wave profile and outputs a converted mass-density (μg/m3) through I2C and UART interface
Panasonic Industry Europe GmbH is part of the global Panasonic Group and specializes in the development of automotive and industrial products. The company’s diverse portfolio includes electronic components, devices and modules to complete solutions and production equipment for manufacturing lines across a broad range of industries.
Highlights from Sustainability Report
As part of Avnet’s ongoing ESG initiatives, the company published its latest sustainability report highlighting efforts completed in fiscal years 2019 and 2020. The report outlines the company’s strategy and key areas of focus, based on a materiality study Avnet administered in early 2020.
A few things to highlight:
The five topics that ranked highest in Avnet’s materiality assessment include ethics and compliance, occupational health and safety, climate, diversity and inclusion, and economic performance.
Avnet’s Diversity and Inclusion strategy will encompass five main areas: listening and learning, policies and practices, education and awareness, community and partnership and business commitments.
Agilent LC/MS Instruments Gains ACT Labels
Agilent Technologies has reported that both the InfinityLab LC/ MSD iQ and the Ultivo Triple Quadrupole LC/MS systems have earned the highly-respected Accountability, Consistency, and Transparency (ACT) Label from My Green Lab, a nonprofit organization dedicated to improving the sustainability of scientific research. Agilent is committed to helping labs meet their sustainability goals by including environmental considerations as drivers for innovation. In a recent global survey, 87% of lab managers indicated that sustainability goals are important in running their labs.
Additionally, 68% reported that further work is required to achieve their sustainability goals, and they look to instrument vendors to support them in achieving these goals.
To celebrate these green instruments and also acknowledge Earth Day Agilent has kicked off a Plant a Tree program with customers and employees, to plant over 1,500 trees in Brazil, China, Colombia, Kenya and Tanzania, Mexico, and the United States, by the end of September 2021. Anritsu Corporation’s Radio Communication Test Station MT8000A successfully achieved a downlink (DL) throughput over 7 Gbps using FR1+FR2 Dual Connectivity (DC) technology and 256QAM modulation in 5G Standalone (SA) mode in conjunction with MediaTek’s latest M80 5G modem. This industry-first achievement demonstrates Anritsu’s commitment to contribute to the development and wider rollout of new 5G services, which, through its collaboration with MediaTek, verifies leading-edge 5G technology features. Together MediaTek and Anritsu have been focusing on development and testing of both FR1 and FR2 technologies and functions. Increasing data throughput based on FR1+FR2 DC and 256QAM has been one of the latest successes in this ongoing partnership.
FR1+FR2 DC combines FR1 and FR2 technologies to improve data throughput per user by grouping cell base stations with different frequency ranges to transmit data; the 256QAM modulation technology uses advanced RF and signalprocessing technologies to support faster communications by sending 8 bits of data in a single symbol.
Keysight Shares Fourth Security Report Rohde & Schwarz Unveils R&S NGA100 Series
Keysight Technologies has recently shared its fourth Keysight Security Report. The 2021 report features network security trends over the past year from Keysight’s Application and Threat Intelligence (ATI) Research Center and highlights three areas of critical concern to network security.
The report draws on Keysight’s in-depth experience in network security testing, as well as the company’s expertise in network and cloud visibility.
The elite, globally distributed team of dedicated cybersecurity professionals that make up Keysight’s ATI Research Center monitor and analyze evolving indicators that threaten the security of enterprise IT networks. This team leverages input to the research process from multiple sources, including honeypots placed worldwide which actively seek threats in the wild, independent research by the team, international exploit databases, the Dark Web, scans of security news alerts and crowdsourcing, as well as social media and partner feeds. Rohde & Schwarz has recently announced its R&S NGA100 series. The R&S NGA100 is available in four models, providing a choice of single and dual outputs with up to 35 V / 6 A per output, or 100 V / 2 A per output. Single output models supply up to 40 W, dual output models up to 80 W power.
The dual model outputs can be combined to provide up to 200 V or 12 A. Rohde & Schwarz has implemented a linear design throughout the output circuits of the R&S NGA100 which significantly improves performance compared to the switched-mode circuits frequently found in basic power supplies.
The resulting higher accuracy means engineers can be confident of supplying exactly the right power level without any need for an additional multi-meter. The standard level of read-back resolution, 1 mV / 100 µA, is enhanced for currents under 200 mA to a resolution of 1 µA, ideal to test low current levels typical for IoT applications in standby and sleep mode. The R&S NGA100 also has the necessary dynamic range for the power and current spikes from the same devices when switched to active mode.
