NYCBS electronic records and robot processes help heal humans

WRITTEN BY: GEORGE HOPKIN

PRODUCED BY: TOM VENTURO

Sean Riley,

Chief

Information Officer of New York Cancer & Blood Specialists (NYCBS), talks about how technology can help save lives and build a business

Acreative attitude to technology and growth has helped New York Cancer & Blood Specialists (NYCBS) expand its state-of-the-art services to communities in Long Island, the five boroughs of New York City, and Upstate New York. Ongoing work with electronic medical records (EMRs) and Robotic Process Automation (RPA) is allowing the health company to automate tasks and reduce costs as they improve and enhance their multidisciplinary approach to healthcare.

NYCBS is a world-class, patient-centred cancer care practice dedicated to bringing medical care to communities close to home. The practice’s multidisciplinary team of physicians, surgeons, nutritionists, social workers, and other health specialists work together to provide personalised care plans that focus on the mind, body, and soul. With convenient locations across Long Island,the five boroughs of New York City, and Upstate New York, patients are always close to their support network.

The practice’s commitment to providing the best possible patient experience is at the heart of its philosophy. The staff is dedicated to delivering care with kindness and compassion, and is always striving for a world free of cancer and blood disorders. With over 50 clinical trials and state-ofthe-art technology services, the practice is dedicated to advancing medical knowledge and finding new cures.

NYCBS electronic records and robot processes help heal humans

NYCBS’s Chief Information Officer Sean Riley has been a key player in the practice’s journey to provide the best possible patient experience through technology. He joined the company when a single person represented the IT department. Since then, he has witnessed the department’s growth and says, “technology has evolved from a nice-to-have to an essential component in patient-centred care.”

The company has experienced tremendous growth and has gone on to form partnerships with hospital systems, effectively turning their competitors into allies and contributing to their combined growth.

Sean Riley

TITLE: CIO

LOCATION: UNITED STATES

Sean Riley is Chief Information Officer. He is in charge of all of the company’s information technology systems and Integrations. Sean has been part of the rapidly growing company since 2014. Prior to his role at New York Cancer & Blood Specialists, Sean was a former technician/digital marketer for Developmental Disabilities Institute (DDI). Sean graduated from SUNY New Paltz, where he majored in Computer Science with a minor in Mathematics. Sean is currently enrolled in the CTO Program at The Wharton School of the University of Pennsylvania.

Sean is an accomplished volleyball player and has won several gold medals in the National Champions and the Empire State Games.

“When I joined, the IT department was one person, two days a week for seven locations,” says Riley. “We now have 96 locations and an IT staff of 20. In the beginning, I was the Director of Digital Marketing and took over IT. We had older equipment and devised a game plan for each office based on size and infrastructure. We’ve been able to scale with this model, which has been helpful as we’ve grown.”

On-site services prioritise safety and convenience

NYCBS ensures patients come first, offering a wide range of on-site services prioritising safety and convenience, all provided by