Get the most out of your business systems^

Get an integrated and scalable solution with Enterprise Resource Planning as the core engine of your business landscape.

Arribatec specialises in simplifying the path to the goals for your business by implementing, adapting, maintaining and supporting the entire business landscape with ERP as the core engine.

Learn more about how Arribatec can support your business

Arribatec supporting Alvarez & Marsal with ERP expertise

Arribatec has provided a full range of services to Alvarez & Marshal (A&M), from integrating software across banking systems to enabling upgrades to HR solutions

Since being founded in 2015, the Arribatec Group has provided digital solutions, services, consultancy and infrastructure for companies looking to simplify and optimise.

Its department dedicated to business services simplifies the path to the goal for clients by implementing, adapting, maintaining and supporting the entire business landscape with ERP as the core engine.

“We can look after our clients’ businesscritical systems, whether it’s ERP, CRM or HCM, plus DBI and analytics,” explains Tom Vandezande, EVP at Arribatec Group and Global Head of Business Services.

“We can also advise clients on the infrastructure side, whether they want to move to our cloud or one of our partner clouds. Finally, we can overlay all of this with our enterprise architect, business process and organisational changement management services, provided by our EA & BPM Business”.

One example of how Arribatec works with partners comes in the form of its work with professional services firm Alvarez & Marsal. As Mark Bloomer, UK MD of Arribatec Business Services describes, Arribatec offered A&M a full range of services, from integrating ERP and banking solutions to consolidating HR systems.

“A&M has quite a large, sophisticated team, but they needed ERP-specific expertise in a number of areas,” Bloomer adds. “Over time, we have built a mutual trusting relationship, and we’re able to blend in seamlessly into their own teams.”

For Vandezande, central to the future for Arribatec is around bringing its solutions to the global market.

“Our tagline is We Simplify Complexity,” he explains. The idea is to take the headache away from the customer and provide an integrated end-to-end solution covering all their angles: looking at everything from the people side of things, the process side of things, the business-critical systems side of things, as well as infrastructure.”

Reducing the amount of technical debt

One of the first challenges when he joined A&M was reducing the amount of technical debt that the company faced. “During the last few years prior to my joining, we really fell behind on a lot of things – just like most companies,” Zung says. This technical debt consisted of old laptops, servers, infrastructure components that were reaching their end of life, and slow adoption of cloud services. All of these things were directly impacting A&M staff.

“We focused on eliminating critical points of failure – not just systems – but our talent,” he continues. “We had key areas which were vulnerable when a person went on vacation or happened to be sick. We really looked at that as part of our stabilisation efforts.

“We also needed to improve performance and reliability across our environment, and institute and improve our governance around our project management portfolio. We had a growing number of project requests backing up. We implemented a governance model including a Portfolio Review Board (PRB) to help decide where to invest firm resources. We can’t do every project that gets requested, so we had to create a structure to evaluate each request including its impacts to the business, costs, and expected value to the firm.”

Jeremy Zung

TITLE: CIO

INDUSTRY: PROFESSIONAL SERVICES

LOCATION: UNITED STATES