Rapidly growing Smart Repairs expands into Wales

Smart Repairs.co.uk, the UK’s largest independent cosmetic vehicle repairer, has announced an increase in turnover of 23 per cent in the first quarter of this year.

The Leeds company, based in Weaver Street, saw its turnover grow to £2.1m between January and March this year.

Overall turnover is predicted to rise to more than £9million this year.

The recent appointment of experienced technicians across the south west of England and south Wales means that the flourishing company now has more than 100 staff across the country, with 40 based in Leeds. At least another 15 technicians are being recruited later this year, including new staff to strengthen Smart Repairs.co.uk’s operation in Yorkshire.

Darryl Short, managing director, explained: “This has been a tremendous start to the year for us, the most successful we have ever had. Our decision to expand our operations to service the whole of the UK, rather than just the north of England, has paid off handsomely.

“Apart from making serious inroads in Cornwall, Devon, Cardiff, Swansea and Newport, we have recently expanded into Scotland, and we have further

Phil Newstead. The company carries out more than 200,000 vehicle repairs a year.

As part of its national expansion programme this year, Smart Repairs. co.uk has invested over £500,000 in its van fleet and equipment already this year.

“We have a simple, but effective, business plan. We pride ourselves, not just on the way we treat our customers, namely car dealerships, insurance firms and company fleets, but also our staff. We work quickly and effectively and ensure that all our work is exemplary.

“Our expansion plans, which have gathered pace post-Covid, are very carefully targeted at geographical areas which are not especially well served by cosmetic vehicle repair companies. These plans have been massively backed up by the talented and hardworking team leaders and technicians we have been able to hire.”

Phil commented: “The second-hand car market remains buoyant, despite the cost-of-living crisis and the current economic uncertainty. The supply of new cars is also starting to normalise and this will have a further positive

impact on our business. The outlook

every reason to be confident about providing a quality repair offering across all of the UK, to warranty companies, insurers, dealer groups and vehicle remarketing companies. Our key aim is to be the largest smart repairer in the UK.

Leeds-based dealer JCT600 commented: “Smart Repairs.co.uk are a valued partner who are very much aligned with our own company values and ethos. We are delighted to have worked together over numerous years and watch their business grow across Yorkshire. Their attention to detail and high regard for Customer Service is second to none resulting in Smart Repairs.co.uk now supplying services to JCT600 exclusively across Yorkshire. We see them as a trusted and long-term partner for our business”.

Dan commented: “We are very proud and very humbled by this wonderful testimonial. Every single member of our staff works exceptionally hard to achieve and maintain the highest of standards. It is vital this continues as we expand across the UK.“We believe a key part of our success is the way we treat our staff and customers. This, in turn, translates into the friendly, positive and efficient service we provide for our customers, so it’s a win-win situation.”