2010 Financial Assistance Health and Support Services Housing and Accommodation Meal Programs Shopping Assistance Information Services Personal Security Education and Recreation Transportation Volunteer Opportunities
Seniors
Directory a resource for seniors living on the north shore
2 NO RTH S HO R E 2010 S E NI OR S RE S OU R C E G U ID E
Play Together
W
hat to do today? Play WiiTM golf with some friends. Chat about the latest book club selection. Work out with a fitness class. Join the chorus in a sing-a-long. So much choice. Our residents love to connect with others. That’s why we offer plenty of social activities and lots of unscripted fun. Anything that appeals to the desire to stay active. What are you doing for fun today? Play at The Summerhill. Phone for your personal tour. 604.980.6525
135 West 15th Street (off Lonsdale) North Vancouver 604.980.6525 www.thesummerhill.ca Part of Pacific Arbour Retirement Communities
Where good things come together.
3 N ORTH SH ORE 2 0 1 0 SENIOR S R ESOU R C E G U ID E
AA fresh look Great things are happening at Hollyburn House Retirement Residence and they’re going to knock your socks off!
02262
We’re talking new colours. New fabrics. A fabulous new décor and design… essentially we have re-invented our look from top to bottom. Now that our renovations are complete, why not come in and experience our vibrant new look for yourself?
604-922-7616 2095 Marine Dr reveraliving.com Revera: Canadian owned since 1961 with over 200 locations.
for our d e n u t g Stay Openin d n a r G mmer! this su
4 NO RTH S HO R E 2010 S E NI OR S RE S OU R C E G U ID E
Why Choose Churchill House Retirement Residence?
At Churchill House Retirement Residence, we provide all inclusive services and programs to enhance your independent lifestyle. Elegant Dining • 24 Hour Emergency Response • Housekeeping & Laundry Services • Planned Activities, Outings & Events • Assistance With Daily Living To find out more call Churchill House at 604-904-1199 or visit www.chartwellreit.ca 150 West 29th Street North Vancouver, BC
5 N ORTH SH ORE 2 0 1 0 SENIOR S R ESOU R C E G U ID E
®
LOVE life. LIVE here.
This Spring is a great time to start enjoying all the things and activities that bring you pleasure – a time to relax, yet stay active, a time to meet new people with common interests and life stories, a time for you! We invite you to explore the lifestyle opportunities and everyday choices at Amica at West Vancouver.
10-0210
Call 604.921.9181 today for your personal tour and stay for lunch compliments of our Executive Chef!
Amica at West Vancouver A Wellness & Vitality™ Residence 659 Clyde Avenue West Vancouver, BC V7T 1C8
604.921.9181 • www.amica.ca
6 NO RTH S HO R E 2010 S E NI OR S RE S OU R C E G U ID E
Look as good as you feel. Non-Surgical Face-Lifts Effective Laser Hair Removal Painless Laser Skin Tightening Laser Skin Resurfacing Botox & Dermal Fillers Lipo Sculpturing & Mesotherapy Physician Grade Cosmetics Lasers for Rosacea & Sun Damage Laser Vein Removal Microdermabrasion
Free Consultations 604.929.3299
Suite #4, 122 East 3rd St., North Vancouver, BC, V7L 1E6
www.skincare-centre.com
7 N ORTH SH ORE 2 0 1 0 SENIOR S R ESOU R C E G U ID E
Seniors Directory 2010 a resource for seniors living on the north shore Seniors’ One-Stop Information Line North Shore Community Resources #201 - 935 Marine Drive • Capilano Mall North Vancouver, B.C. V7P 1S3 Tel: 604.983.3303 or 604.925.7474
Website: www.nscr.bc.ca • Email: nscr@nscr.bc.ca
Seniors’ One-Stop Information has been helping seniors and their families
Seniors Directory 2010 is produced by the North Shore Outlook in partnership with North Shore Community Resources. For information regarding the editorial listings, please contact NSCR 604.983.3303. For information regarding advertising, contact the Outlook at 604.903.1013
access a wide range of public and private resources since 1992. Our goal is to support the independence, dignity and health of the North Shore’s senior population. We would like to thank our host agency, North Shore Community Resources, where we have our accessible walk-in office and can share all the office services that make our work possible. Thanks also to the North Vancouver Kiwanis Foundation and the Royal Canadian Legion, Lynn Valley Branch, for their support Accessing services and programs that assist seniors can be confusing. You may need guidance in finding the information and programs that meet your individual needs. Seniors’ One-Stop provides services to seniors, their families, friends and service providers. Staff or volunteers are available to meet with you or talk over the telephone between 9:00 am and 3:00 pm, Monday through Friday. All information is handled in a confidential and private manner. A wide range of pamphlets is available at our office and we also stock brochure racks in Lions Gate Hospital, Parkgate Community Centre, West Vancouver Community Health Centre and West Vancouver Seniors’ Activity Centre. We will help you understand or fill out forms and will come to your group meetings to present education seminars on senior programs and services. A complete description of seniors’ services can also be found on the website: www.nscr.bc.ca Please come and visit us or call our friendly staff and volunteers for information and referral.
Straight Forward Financial Solutions Comprehensive Wealth Solutions | One-on-one Relationships Ask me about:
Protecting Your Income and Paying Less Tax, Charitable Giving
Tristan Sawtell Investment Advisor, CIM Sawtell Wealth Management Group TD Waterhouse Private Investment Advice 604.482.2512 • tristan.sawtell@td.com
TD Waterhouse Private Investment Advice is a division of TD Waterhouse Canada Inc., a subsidiary of The Toronto-Dominion Bank. TD Waterhouse Canada Inc – Member CIPF. *Trade-mark of The Toronto-Dominion Bank, used under license. All insurance products and services are offered by life licensed agents of TD Waterhouse Insurance Services Inc. a member of TD Bank Financial Group.
10 NO RTH S HO R E 2010 S E NI ORS R E S OUR C E G U ID E
EMERGENCY NUMBERS Police/Fire/Ambulance
Call 911
Abuse and Neglect Program
604-904-6200
Crime Stoppers
604-669-8477
Emergency Electric Calls (BC Hydro, 24 Hours)
1-888-769-3766
Emergency Natural Gas Leaks
1-800-663-9911
Lions Gate Hospital
604-988-3131
Poison Control (all areas, 24 hours)
604-682-5050
Suicide/Crisis Line 604-872-3311 (provides 24 hour telephone counselling for people experiencing emotional distress)
24 Hour Women’s Support Line
604-987-3374
Victims Assistance North Vancouver West Vancouver
604-985-1311 604-925-7468
Water/Sewer Emergency North Vancouver District (after hours) North Vancouver City (after hours) West Vancouver (after hours)
604-990-3860 604-990-2450 604-990-3666 604-987-7155 604-988-2212 604-925-7101 604-857-5134
North Shore Home Health Services
604-986-7111
NON-EMERGENCY NUMBERS Ambulance/Non-Emergency (all areas) Administration Billing BC Vital Statistics Canada Revenue Agency (Income Tax Office) Fire/Non-Emergency North Vancouver City North Vancouver District West Vancouver District
604-872-5151 604-660-6897 1-800-665-7179 1-888-876-1633 or 604-660-2937 1-800-959-8281
Police/Non-Emergency North Vancouver City & District (RCMP) West Vancouver Post Office (Canada Post)
604-980-5201 604-980-7575 604-925-7370
Medical Services Plan and Pharmacare Automated Service 604-683-7151 (24 hours per day, 7 days per week) Municipal Halls North Vancouver City North Vancouver District West Vancouver District
Passport Canada
604-985-7761 604-990-2311 604-925-7000
1-800-567-6868
604-985-1311 604-925-7300 1-800-267-1177
Service BC (Enquiry BC)
604-660-2421
Telus: Directory Assistance—Local Repairs Residential Customer Service TTY to Voice
411 611 604-310-2255 711
TransLink North Vancouver West Vancouver (Blue Bus info)
604-953-3333 604-985-7777
Jane Thornthwaite, MLA North Vancouver-Seymour I always look forward to meeting my constituents when they come by my ofÄce for a coffee. I also enjoy talking with people at my “Join Jane” events at the Parkgate Community Centre and Lynn Valley Public Library. Watch for the times and dates of “Join Jane” published each month in your community newspapers - the North Shore News and North Shore Outlook.
– Jane Thornthwaite Jane.Thornthwaite.MLA@leg.bc.ca • Ph: 604-983-9852
11 N ORTH SH ORE 2 0 1 0 SENIOR S R ESOU R C E G U ID E
Thank you for helping my Grandma.
“As a busy working mother I simply couldn’t find the time required to help my Grandmother. Her house was too much work for her, she had 30 years worth of stuff in the basement and I didn’t know where to start. I called Shelley and she got right to work. She knew what to do and got it done.” Helping your family members prepare their home for sale doesn’t have to turn your life upside down. Call for a consultation today.
Shelley Williams added services for 55+ and their families
604-803-4280 REMAX Crest Realty Each office Independently Owned and Operated
#101- 2609 Westview Drive North Vancouver V7N 4M2
8 NO RTH S HO R E 2010 S E NI OR S RE S OU R C E G U ID E
EMERGENCY NUMBERS .............10 (Police/Fire/Ambulance Call 911) NON EMERGENCY NUMBERS .....10
FINANCES Federal Benefits............................... 12 - 14 Provincial Benefits ........................... 14 - 15 Municipal and other Programs...............15 Community Support ................................16
HEALTH AND SUPPORT SERVICES
2010 nce Financial Assista port Services
Health and Sup
Seniorrsy Directo
ommodation
Housing and Acc
Meal Programs
s for senior a resource north shore e th on g livin
Table of Contents highlights the general catagories of information in your 2010 Seniors Directory.
nce Shopping Assista vices Information Ser y Personal Securit Education and
Medical Clinics (North Vancouver) . 18 - 19 Medical Clinics (West Vancouver) ...........19 Provincial Health Services ............... 19 - 21 Vancouver Coastal Health............... 21 - 26 Health and Support......................... 27 - 29 Counselling and Support ................ 29 - 31 Medical Equipment and Supplies ... 31 - 32
For a detailed, alphabetical list of services and resources available to North Shore seniors, please refer to the INDEX begining on page 65.
Recreation
Transportation nities
Volunteer Opportu
www.westvanfootclinic.com
Morton’s Neuroma or Bursitis
Ingrown Toe Nails
Dr. Shenin Mohamed PODIATRIST Specialized Foot Doctor and Surgeon
Plantar Fasciitis and heel spurs
Corns, calluses and warts
Affordable Footcare
Bunions and hammertoes
High arched feet
Flat or low arched feet
MEDICAL AND SURGICAL TREATMENT OF THE FOOT Custom made orthotics for pain
604-913-FOOT (3668) 1873 Marine Drive, West Vancouver
9 N ORTH SH ORE 2 0 1 0 SENIOR S R ESOU R C E G U ID E
Legal Services................................... 47 - 50 Monitoring Services ........................ 50 - 51 Telefriend and Visitor Programs .............51
HOUSING SERVICES AND ISSUES Affordable Housing, North Vancouver ..34 West Vancouver ........... 34 - 35 Housing Programs and Services...... 35 - 36 Shelter Aid for Elderly Renters (SAFER) .36
SOCIAL, EDUCATION, RECREATION PROGRAMS Keep Well Programs ........................ 52 - 54 Library – Home Service............................54 Recreation Centres .......................... 54 - 55 Seniors’ Centres Seniors’ Outreach 55 - 57
INFORMATION SERVICES North Shore, BC, and Federal resource listings ............................... 39 - 40
TRANSPORTATION
............... 58 - 61
Fare Reductions ............................... 60 - 61 Volunteer Drivers ....................................61
MEAL PROGRAMS AND SHOPPING SERVICES Hot Meals in the Community .................42 Meals at Home ........................................43 Shop by Phone ........................................44 Shopping Discounts for Seniors..............45 Shopping Programs .................................45
VOLUNTEER OPPORTUNITIES...................... 62 - 64 INDEX ........................................... 65 - 68
PERSONAL SECURITY
ADVERTISER INDEX
.....................70
Consumer Protection ..............................46
You’re invited…
to get active with us! • Fitness Membershipss
northvanrec the place to be
• Personal Training • Swimming & Skating • Health & Wellness Programs • Painting, Music, Pottery, Bridge & more!
Building healthy individuals, families and communities 604-987-Play (7529) northvanrec.com
12 NO RTH S HO R E 2010 S E NI OR S RE S OU R C E G U ID E
FEDERAL BENEFITS
be renewed automatically.
Old Age Security (OAS) (taxable income)
Canada Pension Plan (taxable income)
1-800-277-9914
To qualify:
To qualify you need to:
• benefits depend on how much and for how long you contributed while working in Canada
• be 65 years of age or older • be a Canadian citizen or legal resident of Canada • have resided in Canada for at least 10 years after the age of 18 (periods of residence and/or contributions in a country with which Canada has a social security agreement may be used to help meet the residence requirement for eligibility) Applications can be made 12 months before your 65th birthday. Forms are available by calling the above number, on the website, and at Service Canada, #100-221 West Esplanade, North Vancouver.
Guaranteed Income Supplement (GIS) (non taxable income)
1-800-277-9914
1-800-277-9914
• is paid separately from OAS • can apply as early as age 60 or delay after age 65 • if the pensioner dies, spouse or common law partner may apply for disability or survivor benefits
Allowance/Allowance for the Survivor 1-800-277-9914 (non taxable income) To qualify: • spouse or partner of a pensioner who receives OAS or a survivor from a legal marriage or common law relationship • aged 60 to 64 years • meet legal status and residency requirements
To qualify you need to: • be eligible to receive OAS
• income is below a specified amount
• have little or no income If you file an income tax form the benefit will
• apply by calling the above number
Mortgages for Seniors
Release the equity in your home and enjoy life. If you are over 60 and want to unlock your home equity to: • Generate more income • Preserve your investment assets • Enhance your lifestyle
Call Joanne Thomas, Neil Shopsowitz Joanne Thomas AMP LLB
Neil Shopsowitz AMP LLB
REVERSE MORTGAGE SPECIALISTS
1.888.236.8861
||
604.960.9600
www.mortgagesforseniors.ca || mortgages@mortgagesforseniors.ca ||
1885 Marine Drive, North Vancouver
13 N ORTH SH ORE 2 0 1 0 SENIOR S R ESOU R C E G U ID E
Caregiver Tax Credit www.cra.gc.ca
1-800-959-8281
If you are a taxpayer caring for a dependent who lives in your home and if that person has a modest income, you may qualify. If the person living with you is a parent or grandparent born in 1944 or earlier, they do not have to be infirm for you to qualify. Deduction can be claimed at Line 315 when filling out the caregiver’s yearly Income Tax Form. (You may also be eligible to claim on lines 301, 303 and 316.)
Compassionate Care Benefit 1-800-206-7218 www.servicecanada.gc.ca This is an Employment Insurance (EI) special benefit that will pay up to six weeks to claimants who provide care or support to a gravely ill family member who has a significant risk of death. The claimant must have sufficient hours of insurable employment to qualify. Up to eight weeks of leave may be taken, with job protection, to provide compassionate care to a family member.
Disability Tax Credit www.cra.gc.ca
1-800-959-8281
This tax credit is available to people with a severe and prolonged mental or physical impairment. All or part of this credit can be transferred to a spouse or supporting
individual. Fill out form T2201-E and submit it with the income tax of the person. The doctor must sign the form under “Particulars of Disability”. People with a permanent disability (e.g. Alzheimer Disease) only need to submit this form once to get the tax credit in future.
Employment Insurance Benefits
1-800-206-7218
Seniors who are employed and wish to continue working after age 65 are eligible for the same Employment Insurance benefits as other workers in Canada. You must meet the eligibility criteria.
Goods and Services Tax Credit www.cra.gc.ca
1-800-267-6999
To receive this benefit four times a year, an income tax return must be completed. Submit an income tax form even if you do not have to pay income tax.
Veterans Affairs Canada www.vac-acc.gc.ca
1-866-522-2122
Veterans Affairs Canada offers a range of services and benefits to qualified, eligible veterans (and their dependents), members and ex-members of the Armed Forces and of the RCMP. Benefits may include: • war veterans allowance - an income tested
John Weston Member of Parliament West Vancouver - Sunshine Coast - Sea to Sky Country
Working For Seniors My staff and I deal with issues that include Canada Pension Plan, Old Age Security, Disability Benefits, Guaranteed Income Supplement, Allowance for Survivors Programs, Canada Revenue Agency, and Benefits for Veterans. I welcome you to visit www.seniors.gc.ca to see other ways that our Government is working for You. West Vancouver Constituency Office: Suite 21 - 285 17th Street West Vancouver, BC V7V 3S6 Ph: 604 981 1790 Fax: 604 981 1794
Email: Weston.J@parl.gc.ca
Website: www.johnweston.ca
14 NO RTH S HO R E 2010 S E NI ORS R E S OUR C E G U ID E
persons who die in BC if there are no other immediate sources of funds or assets.
and non taxable benefit • disability pension • health care e.g. dental, glasses, hearing aids, medication, equipment, contributions toward home care • funeral and burial expenses If veteran was receiving housekeeping, home maintenance or personal care help at time of death, widow may continue receiving benefit.
PROVINCIAL BENEFITS Seniors’ Supplement 1-866-866-0800 (#4, #1) www.eia.gov.bc/mhr/ss.htm The Senior’s Supplement is a monthly payment provided by the Province for eligible B.C. residents also receiving the federal Old Age Security and Guaranteed Income Supplement or federal allowances. If the income level of an eligible senior’s total income falls below the level guaranteed by the province, the supplement is provided to make up the difference. The maximum monthly supplement will be $49.30 for single seniors and $120.50 for senior couples and is paid automatically to eligible recipients. Seniors do not have to apply.
Indigent Burial Services
604-660-3352
Funeral service costs may be paid for
ICBC Driver Discount www.icbc.com
604-661-2800
If you are 65 or over and use your motor vehicle for pleasure only, a discount of 25% is available on your basic Autoplan insurance. If you are under 65 with a disability, you may qualify for a 25% discount. Further reductions are available for those aged 65 who have a disability.
BC Sales Tax Credit www.cra.gc.ca
1-800-959-8281
The Provincial government offers a sales tax credit of $75 per person for low income families or individuals residing in BC on December 31 of the year for which the income tax return is submitted. The application is in your income tax return package.
Fuel Tax Rebate 604-660-4524 www.sbr.gov.bc.ca/consumer_taxes If you are an owner or lessee of a motor vehicle and are a person with a disability (wheelchair user, visually impaired or with a mental disability), you may be eligible for a refund of tax paid on fuel purchased for your vehicle. Call 604-660-4524 to receive an application for registration (FIN 119). After this has been accepted an application for
North Vancouver District a great place to call home Telephone: 604-990-2311 Web: www.dnv.org
15 N ORTH SH ORE 2 0 1 0 SENIOR S R ESOU R C E G U ID E
refund will be sent to you (FIN 472).
Seniors Not Receiving Old Age Security
MUNICIPAL AND OTHER PROGRAMS
604-981-0125
If you are 65 or over and not receiving the Old Age Security Pension or its supplement [GIS] [e.g. if you have not been in Canada for 10 years] you may be eligible for some limited assistance from the Ministry of Employment and Income Assistance. Eligibility is based on sponsorship status, income, assets and shelter costs. If you receive income assistance during the sponsorship period, the sponsor is in default and the provincial government is in a legal position to pursue the debt against the sponsor.
Shelter Aid for Elderly Renters [SAFER] 604-433-2218 www.bchousing.org Provides direct financial assistance to eligible residents of BC who are age 60 and over who pay rent for their homes. The amount depends on the amount of rent paid and your monthly income. To qualify you or your spouse need to have lived in BC for the full 12 months immediately preceding your application.
Home Owner Grant 1-888-355-2700 www.sbr.gov.bc.ca/individuals/property_ taxes/home_owner_grant/hog.htm If you own your home, are 65 or older or have a disability, you are eligible for this grant, which is deducted from your property taxes. If the assessed value of the home is over a certain amount, the grant is lost regardless of age of the owner unless the owner is a low-income senior, a veteran or disabled.
Property Tax Deferment www.sbr.gov.bc.ca/rpt If you are over 55 or a widow, widower or disabled, you can arrange not to pay your taxes until your property ceases to be your principal place of residence. You must have and maintain 25% equity in the home. Interest is charged annually on the amount deferred. Applications available at your local municipal office. City of North Vancouver North Vancouver District West Vancouver District
604-985-7761 604-990-2488 604-925-7032
Angels at Home Support Services is a registered, bonded and fully insured professional home support service provider. We offer: • Companionship • Meal preparation • Medication assistance • 24hr live-in service
• Personal care (bathing and grooming) • Registered Nurses
• Licensed Practical Nurses • In-hospital services • Housekeeping
ANGELS at HOME C
Support Services for Seniors
angelsathome@shaw.ca • Ph: 604.929.7984 • Cell: 604.837.0908
16 NO RTH S HO R E 2010 S E NI OR S RE S OU R C E G U ID E
COMMUNITY SUPPORT
repayment programs.
Canadian Cancer Society 1-888-939-3333 www.cancer.ca
Educational workshops and presentations available on credit and debt management as well as budgeting.
Provides limited, short-term financial assistance towards certain cancer symptom management medications as well as travel and accommodation to cancer-related medical appointments, through a partnership with the BC Cancer Agency. Applicants are interviewed for eligibility by an authorized CCS volunteer who conducts a confidential needs assessment.
Credit Counselling Society www.nomoredebts.org
Income Tax Clinics
604-985-7138
North Shore Community Resources Trained volunteers prepare income tax returns for single people whose income does not exceed $25,000 per year or for couples whose income does not exceed $30,000 per year. Clinics operate during March and April. Home visits can be arranged. Other Tax Clinics may be held at: North Shore Neighbourhood House 604-987-8138 Parkgate Community Centre 604-983-6350 Silver Harbour Seniors’ Activity Centre 604-980-2474 West Vancouver Seniors’ Activity Centre 604-925-7280
604-527-8999
Offers confidential credit counselling, debt repayment and consolidation programs and personal budget planning. Counselling appointments are in-person or by telephone and are free, non-judgemental and solutionfocused. Nominal sliding fee scale for debt
Wills, Estates & Trusts Effective planning for the future If you die with no valid will, your spouse, partner or children may receive less than you wish. Without a valid will to indicate your wishes, the court steps in and your property will be distributed according to provincial laws. We assist you to plan your estate, to build and preserve your wealth, and to ensure your family and property are protected. For estates of all sizes, we provide expert advice tailored to your needs. If a loved one has passed away, we can also assist you in administering their estate or trust.
Ratcliff & Company Lawyers
LLP
Peter Bonny Lawyer
#500 - 221 West Esplanade, North Vancouver
604.988.5201 www.ratcliff.com
17 N ORTH SH ORE 2 0 1 0 SENIOR S R ESOU R C E G U ID E
Want to know the secret to a perfect smile?
O
ccasionally, an older patient expresses concern that their age may prevent them from enjoying the benefits that dental implants and denture-supported implants may offer. However, health is more of a deterring factor than age. If you are healthy enough to have a tooth extracted, you are probably healthy enough to receive dental implants. We also offer: • Cosmetic and general dentistry • Laser whitening • Conscious sedation • and much more!
Anatomy of a dental implant All Ceramic Crown A
beautiful, natural-looking Nobel Biocare ceramic crown or bridge is attached to an implant, and fits perfectly in your mouth
Gum Dental Implant A Nobel
biocare implant replaces the tooth root, and secures the crown in place. The implant is biocompatible and integrates naturally with your body, allowing you full function of your new teeth
Tooth Root Jawbone
Capilano Mall DENTAL CENTRE For a consultation call 604-904-1040 O P E N 7 D AY S A W E E K • W E A CC E P T M O S T I N S U R A N C E C L A I M S at Capilano Mall • #5-935 Marine Drive • North Vancouver
18 NO RTH S HO R E 2010 S E NI OR S RE S OU R C E G U ID E
Lower Lonsdale Medical Clinic
MEDICAL CLINICS North Vancouver Family Medical Clinic
230 - 150 West Esplanade Hours: Mon.-Thurs. 8:00 am to 7:00 pm Fri. 9:00 am to 6:00 pm Sat. 10:00 am to 6:00 pm
604-986-3627
1912 Lonsdale Avenue Hours: Mon., Wed., Thurs., Fri. 9:00 am to 3:00 pm No walk-ins on Tuesdays
Lonsdale & 19th Medical Clinic
604-980-2128
Lynn Valley Medical & Travel Clinic
604-988-5389
102 - 1200 Lynn Valley Road Hours: Mon. to Fri. 8:00 am to 7:00 pm Sat. and Sun. 9:00 am to 6:00 pm
604-987-3347
108 - 1940 Lonsdale Avenue Hours: Mon.-Fri. 8:00 am to 9:00 pm Sat. and Sun. 9:00 am to 9:00 pm
Mount Seymour Medical Clinic
604-904-7712
Mezzanine - 333 Seymour Boulevard (above Real Canadian Superstore) Hours: Mon. to Sat. 9:00 am to 9:00 pm Sun. and Stats. 9:00 am to 5:00 pm
SENIORS: Enjoy free products with your Shoppers Optimum Card • SENIORS DAY—Last Thursday of every month. Enjoy a 20% discount when you show your SHOPPERS OPTIMUM CARD. • Receive Optimum Points on the FULL PRICE of your prescription— not just the amount you pay with the use of your card! • Now enjoy PAY WITH POINTS. Redeem your points for FREE PRODUCTS instantly! • Having trouble remembering to take your medications? Let us blister pack your pills. See our pharmacy for more information. • FREE PRESCRIPTION DELIVERY!
Park Royal South
Ambleside
Dundarave
911 Park Royal South West Vancouver
1583 Marine Drive West Vancouver
2496 Marine Drive West Vancouver
604.926.1114
604.922.1271
604.913.3900
M-T W-F Sat Sun
M-F Sat Sun
M-Sat Sun
9:30am-7:00pm 9:30am-9:00pm 9:30am-6:00pm 11:00am-6:00pm
9:00am-9:00pm 9:00am-6:00pm 10:00am-6:00pm
8:00am-9:00pm 8:00am-7:00pm
19 N ORTH SH ORE 2 0 1 0 SENIOR S R ESOU R C E G U ID E
Park & Tilford Medical Centre
Ocean Walk Medical Clinic 604-925-1884 604-983-2442
1005 - 333 Brooksbank Hours: Mon.-Fri. 9:00 am to 9:00 pm Sat. and Sun. 9:00 am to 6:00 pm
Pemberton Marine Medical Clinic
604-986-0677
1884 Marine Drive Hours: Mon. to Fri. 9:00 am to 11:00 am and 2:00 pm to 4:00 pm Sat. 9:00 am to 1:00 pm Sun. 9:00 am to 12:00 pm
Park Royal Medical Clinic
604-922-7390
1224 Marine Drive Hours: Mon. to Fri. 9:00 am to 9:00 pm Sat. and Sun. 9:00 am to 6:00 pm
560 Park Royal North Hours: Mon. to Fri. 8:30 am to 9:00 pm Sat. and Sun. 9:00 am to 9:00 pm
Travel Medicine and Vaccination Centre
Park Royal Village Medical Centre
604-681-5656
203-1075 Marine Drive By appointment.
604-922-7372
J2-925 Main Street Hours: Mon. to Fri. 9:00 am to 9:00 pm Sat. 9:00 am to 5:00 pm Sun. 10:00 am to 4:00 pm
MEDICAL CLINICS West Vancouver Caulfeild Village Medical Clinic
604-922-1544
220-5317 Headland Drive Hours: Mon. to Fri. 8:00 am to 8:00 pm Sat. 9:00 am to 5:30 pm Sun. 10:00 am to 4:00 pm
Continuum Medical Clinic and Travel Clinic
HealthLink BC
604-913-8183
201-520 17th Street Hours: Mon. to Thurs. 8:00 am to 8:00 pm Fri. 8:00 am to 7:00 pm Sat. 9:00 am to 5:00 pm
PROVINCIAL HEALTH SERVICES 811
A trained health service representative will answer 8-1-1 telephone calls, and where appropriate, calls will be transferred to a registered nurse, pharmacist or dietitian for further information and advice. The 8-1-1 service can provide assistance with answers to questions about a variety of health topics, help in identifying symptoms and advice on when to seek medical treatment. 8-1-1 has
Protect your health, at any age. We’re here for you and your family. Park & Tilford
Pemberton & Marine
Lynn Valley Medical & Travel Clinic
Medical Treatment Centre Medical Clinic Inc. 1005-333 Brooksbank 1224 Marine Drive North Vancouver
North Vancouver
102-1200 Lynn Valley Rd.
604.983.2442
604.986.0677
604.988.5389
North Vancouver
Mon-Fri 9am-9pm • Sat-Sun 9am-6pm Mon-Fri 9am-9pm • Sat-Sun 9am-6pm Mon-Fri 8am-7pm • Sat-Sun 9am-6pm
20 NO RTH S HO R E 2010 S E NI ORS R E S OUR C E G U ID E
translation services available in over 130 languages.
counsellors or psychologists.
Medical Services Plan 604-683-7151 Automated Service (24 hours per day, 7 days per week) www.hibc.gov.bc.ca Offers basic medical coverage to residents of British Columbia. New residents to the province are eligible for coverage after a waiting period of the remainder of the month of arrival plus two full months. MSP pays all medically required services of physicians and surgeons (and dental surgery if performed in a hospital). Routine eye exams are a benefit for people under the age of 18 years and for those 65 years and older. For people who receive Premium Assistance, MSP also pays the cost of a combined annual limit of 10 visits for chiropractic, massage therapy, naturopathy, physical therapy, acupunture and non-surgical podiatry when performed by a practitioner enrolled with MSP. (MSP pays $23 for each visit, patient is responsible for any charge over and above.) Among the services not covered by MSP are dental services (other than dental surgery performed in a hospital), eyeglasses, hearing aids and other equipment, annual or other examinations where there is no medical requirement e.g., for driving a motor vehicle / life insurance purposes, or the services of
To be covered by MSP you must apply and pay monthly premiums. If your income is low and you are a Canadian citizen or landed immigrant and have lived in Canada for the last 12 months you may be eligible to receive premium assistance. Gold cards are automatically issued prior to your 65th birthday. If you lose your Care Card, call Seniors OneStop (604- 983-3303 or 604-925-7474) for an application for replacement.
PharmaCare
604-683-7151
BC’s PharmaCare Program provides access to prescription drugs. The lower your income, the more assistance the government provides. Register by calling 604-683-7151 or on-line at www.health.gov.bc.ca/pharmacare. Under Fair PharmaCare, your family is responsible for the cost of your prescription drugs until you have paid your full deductible. After reaching your deductible, PharmaCare pays the majority of eligible prescription costs and you are responsible only for a co-payment. Your co-payments continue until the annual maximum based on your family’s income is reached. After that, PharmaCare pays the full amount of all eligible prescription costs. The monthly deductible payment option allows you to spread the cost of the
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deductible over the full year. This option benefits families who have high prescription costs by allowing them to distribute their prescription drug costs over the course of the year and receive PharmaCare assistance with all eligible prescription costs.
VANCOUVER COASTAL HEALTH www.vch.ca Vancouver Coastal Health is responsible for planning, funding, coordinating and delivering health services in the geographic areas ranging from the Central Coastal and Bella Coola Valley through the Sea to Sky and Sunshine Coast, the North Shore, Vancouver and Richmond. Telephone listings for the various services and locations operated by VCH can be found in the blue pages of the Telephone Directory. Some services have been listed below for your convenience.
Acute Care Lions Gate Hospital 604-988-3131 231 East 15th Street, North Vancouver Discharge Planning Contact the head nurse on the particular ward Emergency Department
604-984-5799
Emergency Department Social Worker
604-984-5855
Counselling and support for patients and their families in dealing with illness.
Palliative Care Program
604-984-5738
Physical care and emotional support for terminally ill patients and their families.
Patient Information
604-988-3131
Rehabilitative Services
604-984-5809
Support for patients and their families dealing with communication disorders, occupational therapy and physiotherapy needs.
Social Work
604-984-5810
Community Health Services A wide range of community-based, supportive health care services are available to persons with health problems and disabilities who need support and assistance. Services include assessment, individual service delivery plan, coordination of health services and referral to appropriate community resources. Services are provided in community health centres, patient’s homes, in the community and in residential facilities
Access to Home Support Services
604-986-7111
Home Support is a supportive service that is designed to supplement, rather than replace, the efforts of individuals to care
HELPING PEOPLE LIVE AT HOME domestic support t companionship t personal care t medication management t
TEL: 604.924.5455 | WWW.HOMECAREWEST.COM
22 NO RTH S HO R E 2010 S E NI OR S RE S OU R C E G U ID E
for themselves at home with assistance of family, friends and community. Services include monitoring of nutritional needs, assisting with activities of daily living such as bathing, dressing, mobility and transfers, safe medication management, prevention of falls, respite for caregivers, and socialization in the community. Home Support Services is a subsidized service that is available for eligible clients who are living at home and have acute, chronic, palliative or rehabilitative health care needs. A referral to the home health program can be made by anyone and you are eligible for service if you are a non-sponsored Canadian citizen or permanent resident, have lived in British Columbia for the previous 3 months and are 19 years of age or older. After referral you may be visited in your home by a care coordinator who will assess your needs and identify the type and amount of service required.
If you choose to hire a caregiver privately be sure to check references. Many of these individuals and agencies are skilled and caring. However, it is a sensible precaution to look into the background of those who will have access to your home.
Abuse and Neglect Program
604-904-6200
This Program receives, reports, provides consultation, and coordinates responses to adults who are abused, neglected and selfneglected. These people may be unable to seek support and assistance on their own due to restraint, physical or mental limitation or illness, disease, injury or other conditions that affect their ability to make decisions about the abuse and neglect. Referrals to this Program will be responded to in accordance with the Adult Guardianship Act (for North Shore residents). Referrals may come from professionals or community
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Manor in West Vancouver.
members. Referral sources are kept confidential.
Access to subsidized Assisted Living is through Community Health Services at 604986-7111.
Adult Day Centres North Vancouver Margaret Fulton Centre
604-904-3550
Churchill House and Amica at West Vancouver offer private pay Assisted Living. Call each property for pricing information.
604-904-6231
Community Bathing Program
1601 Forbes Street
West Vancouver 990-22nd Street
Admission to Margaret Fulton and West Vancouver ADC is arranged by calling North Shore Home Health Services at 604-986-7111. This program operates 5 days a week at both sites and offers nursing supervision, monitoring of members’ health, personal assistance, recreation activities and a nutritious lunch. A Community Bathing Program is available Tuesday, Wednesday and Friday at Margaret Fulton Centre. Transportation is available to both sites.
Assisted Living Includes rental accommodation, hospitality services, as well as personal care services to individuals in need. If you are living alone, isolated, and need help with meals and personal care, this may be an option for you. There are four subsidized Assisted Living units on the North Shore: Cedar Gardens, Churchill House and Lynn Valley Assisted Living in North Vancouver and Kiwanis
604-904-3550
The Community Bathing Program provides eligible seniors and others with disabling chronic care problems, access to a bath once a week in a well equipped, suitably private environment that is staffed at all times by a bathing program assistant. Hours of operation are Tuesday, Wednesday and Friday from 9:30 am to 3:00 pm. No charge to eligible clients.
Community Care Facilities Admission to a subsidized residential facility is made on a prioritized basis using a standardized assessment process. Contact Intake (604-983-6740) or your case manager at North Shore Home Health Services (604986-7111). Admission procedure does not apply to nonsubsidized care facilities. To qualify for residence in a subsidized Care Facility: • The client must require 24 hour supervision
LIVINGWELL HOME CARE SERVICES INC www.livingwellhomecare.ca Offering Professional Home Support Services to the North Shore, Bowen Island, Squamish and Vancouver Call for a Free In-Home Consultation 604.904.2397
24 NO RTH S HO R E 2010 S E NI OR S RE S OU R C E G U ID E
and continuous professional care.
Hollyburn House
604-922-7616
• The client’s degree of risk is not manageable within available community resources and services (including supportive living environment).
(private) 2095 Marine Drive, V7V 4V5
• The client has agreed to accept admission into a facility, and to occupy the first available, appropriate bed within 48 hours of being advised.
(private & subsidized beds) 725 Inglewood Avenue, V7T 1X5
North Vancouver
1675 - 27th Street, V7V 4K9
Cedarview Lodge
604-904-6400
604-925-1247
Community Health Centres
604-924-8300
East Community Health Centre
604-988-4181
Parkgate Community Centre 2nd floor, 3625 Banff Court North Vancouver, V7H 2Z8
2444 Burr Place, V7H 3A5
Lynn Valley Care Centre
West Vancouver Care Centre
604-988-3131
231 East 15th Street, V7L 2L7
Kiwanis Care Centre
604-922-9394
There are interdisciplinary community health teams to provide the public with primary health care services.
1200 Cedar Village Close, V7J 3P3
Evergreen House
Inglewood Care Centre
604-904-6450
(private & subsidized beds available) 1070 Lynn Valley Road, V7J 1Z8
Serves the residents who live east of Lynn Creek.
Sunrise of Lynn Valley
Central Community Health Centre 604-983-6700
604-904-1226
(private) 980 Lynn Valley Road, V7J 3V7
5th floor, 132 West Esplanade North Vancouver, V7M 1A2
West Vancouver: Capilano Care Centre
604-926-6856
525 Clyde Avenue, V7T 1C4
Serves the residents who live north and south of the Upper Levels Highway between the Capilano River and Lynn Creek.
LTD.
MOBILE HEARING CLINIC
We bring professional hearing help services right to your door. Jennifer Abbott Hearing Aid Practitioner
s s s s
Hearing assessments Selecting and fitting hearing aids Assistive listening devices Regular hearing checks
All home services are complimentary to adults aged 50 years or older.
s Communication skills training s Aural rehabilitation training s Family and Caregiver counselling
778 840 7203
Exceptional Service, Compassionate Care
Monday to Friday 9:30 am – 4:30 pm Evening & weekend appointments available
25 N ORTH SH ORE 2 0 1 0 SENIOR S R ESOU R C E G U ID E
West Community Health Centre
Home Support Services 604-904-6200
2121 Marine Drive West Vancouver, V7V 4Y2 Serves the residents who live in West Vancouver, Lions Bay, and Bowen Island.
Diabetes Education Centre 604-984-5752 Provides information on lifestyle issues, how to manage diet and how and when to monitor blood glucose levels at home. Clients must be referred by their doctor. Located at West Vancouver Community Health Centre.
Dietitian
604-983-6700
Nutritional assessment and counselling can be provided from the local health department. Another source of information is HealthLinkBC at 8-1-1.
Geriatric Outreach Program 604-904-6200 Provides in-home specialized assessment and treatment of community-dwelling, frail adults aged 75+ who have multiple, complex problems that threaten their health and independence. Helps caregivers plan for the care of the older adult who needs assistance. Referrals can be made by the doctor or community health team member. The program serves seniors living on the North Shore from Lions Bay to Deep Cove.
604-986-7111
Services can be provided through the North Shore Home assessment process or purchased privately. See Access to Home Support Services.
Health & Home Care Society of BC
604-733-6698
Provides respite beds that can be accessed by North Shore residents.
Home Care Nursing
604-983-6700
This program provides assessment, direct nursing care, support and service coordination to clients in their homes. Focus is on client goals for health, client independence and autonomy.
Home Rehabilitation Services
604-986-7111
Physiotherapy and Occupational Therapy services are provided to homebound and/ or those that require comprehensive Home Management Safety Assessment. Promotes and maintains a client’s optimal functional independence in a safe home environment and will help determine the need for specific medical equipment and supplies. Call Seniors’ One Stop (604-983-3303) for private physiotherapists who make home visits.
Your North Shore Home Support Specialists
Call us for a FREE, no obligation, in-home assessment of your health care needs.
604.985.6881
NURSING AND HOME HEALTHCARE
www.shylonursing.ca Canadian owned and operated—North Shore Nurses caring for North Shore Seniors since 1980
1305 St. Georges, North Vancouver (across from Lions Gate Hospital)
26 NO RTH S HO R E 2010 S E NI ORS R E S OUR C E G U ID E
Immunization
Respite Program
The local health department provides free flu clinics every fall for seniors and administers adult, non-travel immunization throughout the year. Call your Community Health Centre for information.
Respite is available to caregivers of clients who are registered with the Home Support Services program. Respite may be provided in the home or by the client attending an Adult Day Centre.
Older Adult Mental Health Team (Community) 604-904-6200
Subsidized respite beds, located in community care facilities, are available for longer periods of time and are accessed through the case manager. In addition, Amica at West Vancouver, Hollyburn House, Lynn Valley Care Centre and Sunrise of Lynn Valley provide private respite beds that may be accessed by contacting the facility.
Provides specialized on-site and outreach assessment for seniors aged 70 and over with complex, age related, mental health problems. These conditions include dementia, severe and persistent mental illness with complicating age-related decline, depression and anxiety, substance abuse and delusional disorder. Offers support and psycho-educational services to families and caregivers, and education and training to health care providers.
604-986-7111
The Health & Home Care Society in Vancouver also has respite beds that can be accessed by North Shore residents. 604-7336698.
CONSIGNMENT CANADA
Downsizing or moving? Please call us for a no-obligation appraisal. We can help you transition to your new home and realize the best value for the furniture and items you have collected over the years.
Open Thursday & Friday 10am - 6pm & Saturday 10am - 5pm • Consignors by appointment Monday - Wednesday
171 Pemberton, North Vancouver • P: 604.980.1110 • email: info@consignmentcanada.com F R A N C H I S E O P P O R T U N I T I E S C U R R E N T LY AVA I L A B L E T H R O U G H O U T B C
27 N ORTH SH ORE 2 0 1 0 SENIOR S R ESOU R C E G U ID E
HEALTH AND SUPPORT SERVICES Alano Club of the North Shore 604-987-4141 www.northshorealano.com 176 E. 2nd St., North Vancouver, V7L 1C3 Provides a safe, clean and alcohol free environment for recovery groups. Hours are 8:00 am to 10:00 pm Sunday to Friday and 8:00 am to 3:00 pm Saturdays.
Alcohol and Drug Addiction Program— “Stepping Stones” 604-904-6181 Alcohol and Drug Information and Referral Service 604-660-9382 Certified information and referral specialists provide information on and referral to a variety of resources including counseling services, detox centres, residential treatment centres and self-help groups.
Alzheimer Society of BC Resource Centre 604-984-8348 (North Shore & Sunshine Coast) www.alzheimerbc.org 148 E. 2nd St., North Vancouver, V7L 1C3 Provides support for persons diagnosed with dementia, their families and caregivers. Call for meeting times and locations of early stage and caregiver support groups and workshops. The Alzheimer Society of BC and Vancouver Coastal Health have launched a website aimed at connecting families and loved ones with tools and resources: www. dementiajourney.ca
Arthritis Answers Line
604-875-5051
Trained volunteers provide general information, emotional support, assistance to locate community resources and guidance to access the health care system.
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Your cruise vacation specialists 2434 Marine Drive, West Vancouver 604 926 0029 www.cruiseshipcenters.ca/westvancouver 110 West Esplanade, North Vancouver 604 985 7447 www.cruiseshipcenters.ca/northvancouver
28 NO RTH S HO R E 2010 S E NI ORS R E S OUR C E G U ID E
Arthritis Society www.arthritis.ca
604-714-5550
Provides information, education and social support for those with arthritis.
BC Ambulance Service (non-emergency number)
604-872-5151
The cost of transporting a BC resident, (covered by MSP), by ambulance is subsidized by the Province of British Columbia. Where an emergency medical problem requires that you be transported by ambulance, you will be billed a user fee of $80. Those receiving MSP Premium Assistance may have charges waived by calling 1-800-665-7199. When an ambulance is called to a residence, care facility or patient’s place of employment and transportation is not required or is refused, a response fee of $50 is charged.
Canadian National Institute for the Blind (CNIB) 604-431-2121 www.cnib.ca Works with people experiencing any degree of low vision. Help includes counselling, rehabilitation, teaching, orientation and mobility adjustments. Call CNIB Intake Services for information on registration, low vision assessment clinics and service information days in West Vancouver.
North Shore Disability Resource Centre www.nsdrc.org
604-985-5371
Provides disability-specific information and referral services, resource materials, personal advocacy and public education for people with disabilities and the community. Assists with claims for CPP and Provincial Disability.
BC Balance and Dizziness Disorders Society 604-878-8383 www.balanceanddizziness.org
North Shore Schizophrenia Society 604-926-0856 www.northshoreschizophrenia.org
Provides information and support for persons with balance, dizziness and all vestibular disorders. The Society sponsors talks by professionals, compiles lists of support and information resources and holds monthly meetings in Vancouver.
The support centre offers information on all major mental illnesses as well as personal support to family members.
North Shore Stroke Recovery Centre
778-340-5803
The Recovery Centre is a support group for stroke survivors and their families. Activities that are offered are: speech therapy, exercises, music therapy, caregiver support
Take control of your genes You have more power than you think. A family history of chronic diseases such as diabetes, heart disease or Alzheimer’s can be cause for concern. But research from the DNA genome project has now shown us that our genes are only potential indicators. Diet and lifestyle choices that we make determine whether or not genes are “turned on or off.” This can have a major impact on health and quality of life. Through years of continuous study, I have found a comprehensive diet, exercise and stress management program that has been scientifically tested and found to produce healthy body composition changes. If you want to improve your cholesterol; lower your blood sugar; get rid of carbohydrate cravings; loose weight and have more energy: First Line Therapy is for you. I can help you achieve your goals.
Dr. Marcia Baile • www.therightdoc.ca Bachelor’s degree in Nutrition, Master’s degree in Nutrition, Naturopathic Physician
SE YMOUR
Naturopathic Clinic
202 - 3650 Mt. Seymour Parkway | North Vancouver (upstairs at Parkgate Village) | 604.929.1997
29 N ORTH SH ORE 2 0 1 0 SENIOR S R ESOU R C E G U ID E
meetings, outings and games. Services available in North and West Vancouver. Call for more information.
Osteoporosis Society of B.C. North Shore Chapter 604-987-9395 www.osteoporosis.ca Lectures, presentations for members with osteoporosis and fractures related to this condition. Group meets on the 3rd Monday of the month. Call for details on meeting times and location.
Parkinson’s Society, British Columbia www.parkinson.bc.ca
604-662-3240
Group provides social time to exchange experiences and ideas for patients, family and friends. Monthly meetings are held on the 2nd Wednesday of each month from 1:30 pm - 3:00 pm at Highlands United Church, 3255 Edgemont Blvd., North Vancouver
KIWANIS SENIOR CITIZENS HOMES N O R T H VA N C O U V E R , B C
Providing seniors with affordable, independent living for over 35 years. North Shore Facilities: • Kiwanis Lynn Manor • Kiwanis Towers • Kiwanis Carneby Place • Kiwanis St. Andrews Place We are members of your community, working together to achieve what individuals alone cannot. www.kiwanisseniorhomes.org Telephone: 604.984.9166 | Fax: 604.984.9181
COUNSELLING AND SUPPPORT Adults and Seniors Addiction Day Program 604-904-6180 West Community Health Centre The “Stepping Stones” program is an intensive 8 week day treatment program for addictions and substance abuse. Also open to those with mental illness.
Canadian Hard of Hearing Association – North Shore Branch 604-926-5222 Provides support and information for the public through presentations and social programs. Association works closely with other community groups to promote the installation of appropriate equipment in public places. Regular meetings on the North Shore, “Sound Advice” workshop and educational presentations. Audiological Assessments can be done at the
30 NO RTH S HO R E 2010 S E NI ORS R E S OUR C E G U ID E
Western Institute for the Deaf and Hard of Hearing: 2125 West 7th Ave., Vancouver, 604736-7391.
Cancer Connection (Canadian Cancer Society) 1-888-939-3333 Wherever you are in BC or Yukon, support from trained Cancer Connection volunteers is available to any adult with cancer.
Caregiver Support Program 604-982-3320 For caregivers who provide unpaid care and support to their family members or friends. Educational sessions and network support groups take place throughout the year. For the sake of your own health and your care partner’s health learn about helpful resources, practical strategies and gain the support you need to better care for yourselves on your journey together.
Chronic Disease Self Management www.coag.uvic.ca/cdsmp
604-940-3568
A free six week self management education program that provides practical suggestions to help overcome everyday obstacles so people with chronic conditions get more out of life. Call for North Shore locations. Toll Free 1-866-902-3767.
Community Bereavement Program 604-988-3131 local 4701 For residents of the North Shore who have experienced the death of a loved one. All of the groups are provided without fees. Groups are generally not recommended until three months after the date of a loved one’s death.
Counselling Clinicians www.bc-cousellors.org
1-800-909-6303
The BC Association of Clinical Counsellors has a referral system accessible by phone or internet.
Family Services of the North Shore www.familyservices.bc.ca
604-988-5281
Offers counselling to individuals, families and seniors who are experiencing difficulty adjusting to some aspect of life. Fees charged on a sliding scale.
Grief Recovery (North Shore)
604-979-1600
Program of education and group discussion offered over a six week time period. Ongoing support group may follow the initial program depending on the need of the participants. Evening and afternoon meetings are offered at various times throughout the year. There is a registration fee.
Want to learn more about computers and the internet? Visit us and
JOIN OUR FREE WORKSHOPS! Lynn Valley Main Library Capilano Branch Parkgate Branch
1277 Lynn Valley Rd. 604.984.0286 3045 Highland Blvd. 604.987.4471 3675 Banff Crt. 604.929.3727
31 N ORTH SH ORE 2 0 1 0 SENIOR S R ESOU R C E G U ID E
Living Systems Counselling 604-926-5496 www.livingsystems.ca
MEDICAL EQUIPMENT AND SUPPLIES
Offers Bowen Family Systems Therapy to couples and families experiencing difficulty adjusting to some aspect of life. Fees charged on a sliding scale.
Seniors Peer Support
Adaptive Clothing
For a list of adaptive clothing suppliers call Seniors’ One Stop Information at the numbers above.
604-987-8138
Trained volunteers meet on a one-to-one basis with North Shore seniors to address challenges in relation to aging, relocation, loneliness, bereavement, retirement, relationships, etc.
Aids to Independent Living 604-709-6600 A Canadian Red Cross Society Program Lends equipment including larger items such as power wheelchairs, scooters and lifts. Financial guidelines that consider both monthly income and savings are taken into account. A referral is needed from your community health care manager.
Confidential emotional support is free of charge. Languages spoken include English, Farsi, Spanish, Swiss, German.
STRIVE
604-904-6281 or 604-904-6199
Capilano Community Services Society– Red Cross Loan Depot 604-988-7115 www.capservices.ca
A group of individuals 55+ with a history of substance abuse meet regularly and offer friendship, warmth and peer support.
Widows Network
604-983-3303 or 604-925-7474
Lends medical equipment, wheelchairs etc. for up to three months free of charge. Depends on availability. Must have a note from a professional stating type and/or size of equipment needed.
604-985-4336
Group meets the third Wednesday of each month at Gloria Dei Church, 1110 Gladwin Drive (just off the Upper Levels) at 7:00 pm (Winter meeting time). Members give support, share experiences and participate in social activities such as bridge, symphonies, theatre, dinners and trips.
Telus Relay Service Assistance
1-800-855-0511
The Telus Relay Service provides specially trained operators to relay conversations by teletypewriter [TTY], Voice Carry Over [VCO] or Hearing Carry Over [HCO]. Telus Relay Service offers free local calling. Registered
Handy
Granddaughter Here to Help
Errands Appointments Minor Repairs
Serving North Shore Seniors with a variety of non-nursing services for independent living
Home Upkeep Paperwork Pet Care
Shopping Computer help Scenic Drives
No job too small or silly - I’m here to help
Free consultation
Laurie McLean
604-839-6084
Granddaughter for 44 years laurie@handygranddaughter.ca www.handygranddaughter.ca
32 NO RTH S HO R E 2010 S E NI ORS R E S OUR C E G U ID E
special needs customers have access to significant long distance savings. Voice to TTY TTY to Voice TTY to TTY
1-800-855-0511 711 1-800-855-1155
Western Institute for the Deaf and Hard of Hearing 604-736-7391 www.widhh.com Communication Aids Department and Showroom provides information, a handson display and rentals of assistive listening devices, signaling devices, telephone and television devices and TTYs. Offers “Lend-AnEar” Loaner Hearing Aid program, providing reconditioned hearing aids at nominal cost to individuals (wait list could be lengthy).
for old fashioned service & integrity.
Judi Whyte RI www.judiwhyte.com
Presented with the Inaugural Professional Excellence Award from the Real Estate Board of Greater Vancouver, 2009. • Board Member, North Shore Community Resources • • Chair, A Place to Call Home • Chair, North Shore Widow’s Network •
Bus: 604.925.2911 | Cell: 604.868.9812 | Fax: 604.925.3002 email: judiwhyte@telus.net | www.judiwhyte.com
33 N ORTH SH ORE 2 0 1 0 SENIOR S R ESOU R C E G U ID E
WE TAKE THE STRESS OUT OF MOVING
FREE
CONSULTATION!
We know that moving is daunting. Daybreak Move Management professionals
CALL OR EMAIL DAYBREAK TODAY
604.922.2458 info@daybreaklifemoves.com www.daybreaklifemoves.com/seniors
take the stress, complications and worry off your shoulders.
34 NO RTH S HO R E 2010 S E NI ORS R E S OUR C E G U ID E
Affordable Housing for Seniors
Kiwanis Lynn Manor
Affordable housing is housing that does not cost more than 30 percent of a household’s gross monthly income. There are a number of affordable housing developments across the North Shore [see below]. Application may be made to the housing development of your choice.
2555 Whitely Court
Housing placements are based on a variety of criteria so it is impossible to predict how long an applicant will wait. Different housing providers have different criteria. Some complexes accept those aged 55 on a fixed income, low income or disability pension. Others will only accept persons aged 65 and over.
Legion Towers
Call Seniors’ One-Stop Information Line at 604-983-3303 or 604-925-7474 for a brochure.
Silver Lynn Apartments
North Vancouver
**Twin Towers
Anavets
604-874-8105
225/235/245 East 3rd Street
**Capilano Lions House
604-433-2218
1480 St. Andrews Ave.
Kiwanis Towers
604-984-9166
170 West 2nd Street
604-904-8896
121 West 15th Street
Lions Manor (Deep Cove)
604-929-9499
4290 Naughton Avenue
Quay View Housing
604-984-9321
150 West 2nd Street
604-904-4400
1335 East 27th Street
604-433-2218
(BC Housing application) 172 East 2nd Street
Zajac Norgate House
604-983-6629
West Vancouver 604-984-9166
1215 St. Georges Avenue
`
604-984-9166
1280 West 16th Street
(BC Housing application) 1551 Bridgman Avenue
Kiwanis Carneby Place
Kiwanis St. Andrews
604-984-9166
Capilano Tower
604-922-5220
1475 Esquimalt Avenue
My new place felt just like home from the very Àrst moment. Now I feel safe, secure, and ready to enjoy my new lifestyle!
`
Home Downsizing & Full Relocation Services Organize, Pack, Clean • Oversee Move • Unpack, Set Up New Residence • Personal One-on-One Support • CALL FOR A FREE ESTIMATE, NO OBLIGATION
604.980.9575
infons@lifestylechanges.ca • www.movingseniorsbc.com Each LifeStyle Changes ofÄce is independently owned and operated.
35 N ORTH SH ORE 2 0 1 0 SENIOR S R ESOU R C E G U ID E
Kiwanis Court
604-699-5255
Seniors’ One Stop Information Line at 604983-3303 or 604-925-7474.
604-699-5255
Home Adaptations for Seniors’ Independence Program [HASI] 604-731-5733 www.cmhc-schl.gc.ca
2151 Gordon Avenue
Kiwanis Manor 959 - 21st Street
Kiwanis Seniors Housing
604-699-5255
2105-2195 Haywood Avenue
**Klahanee Park
604-433-2218
(BC Housing application) 380 Klahanie Court
Libby Lodge
604-929-9499
6645 Nelson Avenue
**Sunnyside Manor
604-433-2218
(BC Housing application) 1495 Esquimalt Avenue
CMHC provides financial assistance to low income seniors or to landlords with a senior occupant, to carry out minor modifications e.g., grab bars, that will enhance the ability of the senior to live independently. A forgivable loan of up to $3500 is available to assist with these repairs. The dwelling unit must be the senior’s permanent residence. To be eligible, the occupant must be 65+, have a low income and have difficulty with activities of daily living.
**a single application can be used for any/all of these residences.
Residential Rehabilitation Assistance Program (RRAP) 604-731-5733 www.cmhc-schl.gc.ca
Assisted Living
CMHC through the RRAP program provides low income homeowners with financial assistance, in the form of a loan, for the repair of their homes.
See page 23.
Cooperative Housing Federation of BC 604-879-5111 www.chf.bc.ca Members own the cooperative housing development collectively and pay a monthly housing charge for units from the cooperative. An initial share must be purchased. For a list of cooperative developments call the above number or
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Depending on income, you may not have to repay a portion of the loan. Financial assistance is also available for modifications that make homes more accessible for persons with disabilities.
As light as a feather. Your shades shouldn’t be difficult to lift.
36 NO RTH S HO R E 2010 S E NI ORS R E S OUR C E G U ID E
Residential Tenancy Branch www.rto.gov.bc.ca
yard work, roof repairs (minor), linoleum flooring, ceramic tiles and appliance service.
604-660-1020
Seniors Services Society (formerly Seniors Housing Information Program) 604-520-6621 www.seniorshousing.bc.ca
A provincial government agency that provides information to landlords and tenants about their rights and responsibilities. The branch also helps to resolve disputes related to tenancy, such as claims for damages to premises, return of security deposits or disputing an eviction notice.
Senior Citizen’s Repair Service
Maintains a province-wide housing database and provides information on housing options for seniors in the Lower Mainland. Provides outreach support to those seniors who are homeless or at risk of homelessness across the Lower Mainland.
604-529-1100
Shelter Aid for Elderly Renters (SAFER) 604-433-2218 www.bchousing.org/programs/SAFER
Provides low cost, minor house repairs and maintenance to seniors and people with a disability living on fixed incomes in their own homes.
The SAFER program helps make rents affordable for BC seniors with low or moderate incomes. SAFER provides direct financial assistance to eligible residents of BC aged 60 or over who pay rent for their homes. You must have lived in BC for the
Hours: Monday, Wednesday and Thursday 9:00 am to noon. Plumbers, handymen, electricians, painters, wallpaper hangers, carpenters, gas fitters,
Leave the cleaning to us! Always thorough, consistent and reliable, MOLLY MAID offers an affordable, hassle free way to clean your home. s s s s s
Regular and occasional cleaning on prearranged MOLLY MAID day Thorough and detailed cleaning of bathrooms and kitchens Complete dusting, vacuuming and washing of floors in every room Transportation and cleaning supplies provided Professionally trained, bonded and insured staff For the health and safety of our customers, our staff and to protect the environment
Contact us today for a free, no-obligation, in-home estimate:
www.mollymaid.ca
(604) 987-4112
northvan.westvan@mollymaid.ca
37 N ORTH SH ORE 2 0 1 0 SENIOR S R ESOU R C E G U ID E
full 12 months immediately preceding your application. The amount of subsidy you receive depends on the amount of your rent and on your monthly income.
Private pay rental Supportive Housing is offered at The Summerhill and Churchill House in North Vancouver, and at Amica and Hollyburn House in West Vancouver.
Seniors’ Supportive Housing
Tenants’ Rights Hot Line www.tenants.bc.ca
Funded by the Province of British Columbia, the Seniors’ Supportive Housing Program provides specially modified homes primarily to low-income seniors who need some assistance in order to continue to live independently. The program provides support services such as a daily meal, weekly housekeeping and linen laundry, social and recreational activities and 24hour emergency response to assist seniors to stay in their homes longer. Subsidized, Seniors’ Supportive Housing costs 50 percent of gross household income and includes support services package. Subsidized Seniors’ Supportive Housing program is offered at Twin Towers in North Vancouver.
604-255-0546
Non-profit which provides information on tenants’ rights in the areas of evictions, repairs, security deposits, rent increases, and arbitration hearings. Monday to Thursday, 9:00 am to 5:00 pm.
Providing Real Estate Services to North Shore families since 1999.
It would be my pleasure to work with yours. Dear Greg: u for acting t to thank yo Bob and I wan ring the recent sale of du on our behalf of all, you sold it for us t rs Fi very happy our home. a price we’re at ks ee w e personal in thre gave us such e your only u yo nd A h. er wit felt as if we w attention, we keted our home in a very ar clients! You m tended every showing at , ay w e iv ct and stayed effe h appreciated ow what uc m kn which was us uch, letting in constant to during each showing. had transpired extremely courteous, s You were alway d friendly. I feel as if we’ve an al on si ill recommend profes iend and we w fr w ne a e ad ow m anyone we kn you eagerly to ll their home. se who wants to Greg. Thanks again, ob B - Kitty and
www.gregpearson.ca
2996 Lonsdale Avenue, North Vancouver, BC V7N 3J4 North Vancouver: 604.984.9711 West Vancouver: 604.925.2911
604.626.3838
Bus: 604.984.9711 • Fax: 604.984.3350 • Email: greg@gregpearson.ca
www.prudentialsussex.com
38 NO RTH S HO R E 2010 S E NI ORS R E S OUR C E G U ID E
Your community. Your stories.
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A Capilano University graduate teaches high school students to be aware of the ada.ca fashion industry’s harmful impact on the ageCan Mortg RV@We environment. >>PAGES 10-11
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>>PAGE 15
TAKING ROOT IN THE DNV
BOLLYWOOD STORY Rahul Manoharan
Community garden proponents host public meeting for West Lillooet Park site
got his break when India’s dance guru discovered him. Now he’s teaching Bollywood-style workouts in North Van
>>PAGE 16
>> LOOK INSIDE FOR YOUR NORTH SHORE
Real Estate
Weekly
Real EstateWeekly NORTH SHORE
104-980 West 1st Street | North Vancouver BC | V7P 3N4 | 604.903.1000
39 N ORTH SH ORE 2 0 1 0 SENIOR S R ESOU R C E G U ID E
BC Centre for Elder Advocacy & Support (BCCEAS) 604-437-1940 www.bcceas.ca 411 Dunsmuir St., Vancouver Seniors Help and Legal Information offers callers information about elder abuse and community resources and gives general legal information. Legal Advocacy Program provides information over the phone and represents clients at tribunals or other hearings. Elder Law Clinic offers legal information, legal advice and legal representation to older adults who are 55+ and would not otherwise be able to access justice due to low income or other barriers.
BC Health & Seniors Information Line
prevention, home treatment, emergencies, when to call a health professional and healthy lifestyle choices. Free copies of the BC HealthGuide are available at North Shore Community Resources.
HealthLink BC
811
Call to talk to a registered nurse, pharmacist or dietician for help with any health concern, any time of the day or night. Learn when you can treat a problem safely at home, or when you need to see a doctor, or go to the emergency room. The service is available for those who are deaf or hearing impaired at 711.
Dial-a-Dietitian (see HealthLinkBC) 1-800-465-4911
An information and referral service to assist people in finding services such as Medical Services Plan, Vital Statistics, Services to the Disabled, Mental Health Services or Public Health Units. Hours: Mon. to Fri. 8:30 am to 4:30 pm
811
A free nutrition information line. A dietitian will answer your food and nutrition questions and explain special diets. Service available in 130 languages. Hours: Mon. to Fri. 9:00 am to 5:00 pm.
• Shrubs • Trees • Plants • Stone Pathways and new ideas for your landscape!
• Top Soil • Bark Mulch • Rocks • And other types of top dressings for your landscape!
REAL ESTATE BEAUTIFICATION
• Weeding • Pruning • Lawn care • And various types of clean-ups for your yard!
AGGREGATE TOP DRESSINGS
Provides drop-in and telephone information and referral to community services on the North Shore and the Lower Mainland.
LANDSCAPE INSTALLATIONS & RENOVATIONS
The BC HealthGuide Handbook answers your questions about more than 190 health concerns and includes information on
YARD CLEAN-UPS
BC HealthGuide Handbook www.healthlinkbc.ca
Information North Shore 604-985-7138 www.nscr.bc.ca 201-935 Marine Drive (2nd floor, Capilano Mall), North Vancouver, V7P 1SC
• Thinking of selling? A simple yard clean-up can add value to your home. CALL OSTERMAN TODAY!
• Fully Insured • No Pesticides!
OSTERMAN Landscaping Inc.
604.315.7906
Proudly Serving the North Shore
40 NO RTH S HO R E 2010 S E NI OR S RE S OU R C E G U ID E
Publishes the Green Book, a directory of North Shore agencies, organizations and services. A wide variety of free brochures are available.
Seniors’ One-Stop Information Line
Also offers tax return preparation service for low income residents.
Provides information about and referral to North Shore services such as health, transportation, housing, financial, legal, recreation, education and volunteer opportunities.
Lionsview Seniors Planning Society
604-985-3852
Acts as a strong voice for seniors on the North Shore through research, planning and education. Promotes the participation of seniors in the ongoing coordinated planning and delivery of health, social and other activities that affect their quality of life on the North Shore.
North Shore Women’s Centre 604-984-6009 www.northshorewomen.ca 131 E. 2nd St., North Vancouver Provides confidential, free information and referrals to a variety of services. Has a drop-in centre, a legal clinic, a resource library with resources on topics of interest to women and offers support groups and workshops throughout the year.
Residential Tenancy Office 604-660-1020 www.rto.gov.bc.ca Information line for both renting landlords and tenants. Mon. to Fri. 8:30 am to 4:30 pm
604-983-3303 Also: 604-925-7474
www.nscr.bc.ca
Hours: Monday to Friday 9:00 am to 3:00 pm. Volunteers are in the office for two to four hours each day, and will return voicemails within 24 hours if not available.
Service BC
604-660-2421 Hearing Impaired 604-775-0303
Can assist you in contacting a provincial government program, service or person. If the government number you have to call is long distance, and within BC the operator will put you through free of charge. Hours: Mon. to Fri., 7:30 am to 5:00 pm
Service Canada
1-800-622-6232 1-800 O CANADA Hearing Impaired (TTY): 1-800-926-9105 Callers can inquire about pension benefits, how to apply for the GST credit or a social insurance number, get informaiton about passport applications and taxes, locate their Member of Parliament and get general information about federal government programs and services.
Celebrat ing 2 2 year s of fun!
A private, social club for singles. Weekly Dinner / Dances, Fireside Chats, Walks, Picnics, Parties and Friendship-making! From dance lessons to travel adventures - TGIF provides the perfect way to experience life and meet new friends.
Come and join us. Eight to ten trips a year. Go places, do things and make friends!
www.tgifcanada.com | email: tgif@tgifbc.com | 604.988.5231
41 N ORTH SH ORE 2 0 1 0 SENIOR S R ESOU R C E G U ID E
I WANT TO BEST FOR EVERY
DO THE
FAMILY MEMBER
Sunrise Senior Living understands that you want to do the best for every generation. Since 1981, we’ve championed quality of life for seniors. Sunrise of Lynn Valley provides: t Exceptional licensed residential care including intermediate, extended and palliative care t A safe and secure area for residents with Alzheimer disease or other dementia
SUNRISE OF LYNN VALLEY 980 Lynn Valley Road, North Vancouver www.sunriseseniorliving.ca
604-904-1226
42 NO RTH S HO R E 2010 S E NI ORS R E S OUR C E G U ID E
Food Bank – North Shore 604-987-8138 (NS Neighbourhood House) 225 E. 2nd St., North Vancouver Provides emergency food aid on Wednesdays 11:30 am to 1:00 pm (except Wednesdays when Income Assistance cheques are issued). Soup also served free on these days. Registration is required.
Harvest Project 604-983-9488 www.harvestproject.org 201 Bewicke Ave., North Vancouver Provides food, clothing and client care services for those at risk of homelessness. Focus is to work with clients to set goals, direct them to appropriate support services and assist in rebuilding their lives.
Nutrition Counselling
604-983-6700
Nutritional assessment and counselling can be provided by the local health department. Another source of information is HealthLinkBC at 8-1-1.
HOT MEALS IN THE COMMUNITY Congregate Meal Program “Diners Club” 604-904-6483 A three course hot meal is offered at a number of North Vancouver and West Vancouver locations on various days of the week at 5:00 pm. Bookings can be made by calling the above number.
John Braithwaite Community Centre 604-982-8300 145 West 1st Street, North Vancouver
Providing care that makes a difference— 24 hours a day, 7 days a week
Working with families to lighten your load: • Registered, insured and bonded in-home service provider • Alzheimer/Dementia/Parkinson care and support • Personal care, bathing and medication assistance • Meal preparation • Housekeeping • Respite & palliative care • Overnight duties • 24-hour live-in • Specializing in caring for the elderly
Loving Home Care Services Professional home care & support services for seniors
604.830.3907 • 604.926.8403 www.lovinghomecare.ca
43 N ORTH SH ORE 2 0 1 0 SENIOR S R ESOU R C E G U ID E
Soup and sandwiches served on Wednesdays and Fridays, 11:45 am-1:00 pm. Cost $5.00.
North Shore Volunteers for Seniors 604-922-1575 275 21st St., West Vancouver Tuesday Bridge and Luncheon at 12:00 noon and Wednesday games and Luncheon at 12:00 noon.
Parkgate Community Centre 604-983-6350 3625 Banff Court, North Vancouver
Cafeteria open: Monday to Friday, 9:00 am to 3:30 pm Saturday, 10:00 am to 2:00 pm Sunday 10:00 am to 2:00 pm Dinners: Mon and Thurs. 5:00 pm to 7:00 pm Hot lunches everyday 11:30 am to 1:30 pm
MEALS AT HOME Meals on Wheels
Soup & sandwich Mon. & Wed. 11:30 am to 1:00 pm.
Silver Harbour Seniors’ Activity Centre 604-980-2474 144 E. 22nd St., North Vancouver Full course, hot meal available Mon. to Fri. 11:45 am to 1:00 pm. Light refreshments available Mon. to Fri. 9:30 am to 2:30 pm.
West Vancouver Seniors’ Activity Centre 604-925-7280 695 21st St., West Vancouver
604-922-3414
A volunteer service which delivers meals to ill, disabled, or elderly North Shore residents who are unable to prepare nutritious meals for themselves. Cost is $6.35 per meal. Meals are delivered Mondays, Wednesdays and Fridays between 11:30 am and 1:00 pm. Office Hours: Mon., Wed., Fri., 8:30 am to 1:00 pm.
You deserve the best. For the independent senior, Fresh Dish offers an ever-changing menu of traditional and gourmet ready-made meals that are affordable, homemade & healthy. Our meals can be personalized to Ät your unique dietary & nutritional needs. From our kitchen to your door!
Company coming? Try an easy ready-made lasagna! Fresh Dish does all the meal planning, shopping and preparing, you do the eating and enjoying.
Call Corinne @ 604.324.2242 DVA / Blue Cross Approved Provider
www.freshdish.ca
44 NO RTH S HO R E 2010 S E NI ORS R E S OUR C E G U ID E
Salvation Army: Eat Good Do Good Cuisine 604-988-7225 www.northshoresalvationarmy.com 105 W. 12th St., North Vancouver
West Vancouver Deliveries
Frozen full course meals are available to be picked up Monday to Friday. The cost is $3.00. Call ahead to order or drop in. Delivery available. Call Seniors’ One Stop at 604-983-3303 for a list of private companies that deliver.
Orders taken: Monday & Thursday 8:30 am to 11:00 am. Same day delivery.
SHOP BY PHONE
North and West Vancouver Deliveries
North Vancouver Deliveries Marketplace IGA
604-985-4431
150 West Esplanade, North Vancouver Orders taken: Wednesdays 8:00 am to 10:00 am. Same day delivery.
Queensdale Market
604-987-6644
3030 Lonsdale Ave., North Vancouver Orders taken: Tuesdays and Wednesdays 9:00 am to noon. Same day delivery.
Shopping 4 Neighbours
604-990-9026
Volunteer will call clients to take orders. Registration required. Shopping done at the Queensdale Market, 3030 Lonsdale Avenue, North Vancovuer Orders taken: Tuesday for delivery Wednesday.
Marketplace IGA (West Vancouver)
Safeway (West Vancouver)
604-913-3056
604-913-0430
Orders taken: Tuesdays and Thursdays 9:30 am to noon. Same day delivery.
(from Deep Cove to Lions Bay)
Stong’s Express
604-630-3154
www.stongs.com Orders taken by noon the day before delivery. Delivery to the North Shore on Tuesdays, Wednesdays, Saturdays and Sundays.
Dairyland Foods
604-421-4663
www.morethanmilk.ca Offer a wide variety of products including dairy, coffee/tea, bread, bacon, cookies, soap, organic food, pet food and more. Orders taken: Monday to Friday, 8:00 am to 3:00 pm. Delivery one/week depending on neighbourhood.
t com safety
y fort t qualit
t mobility t independence t freed om
Products that Simplify Life – Call for Personal Assistance W W W. S E L F C A R E H O M E . CO M
VANCOUVER t NORTH VANCOUVER t SECHELT t SURREY t
45 N ORTH SH ORE 2 0 1 0 SENIOR S R ESOU R C E G U ID E
Klahannee Park, West Van Towers and Park Royal Shopping Centre is offered Fridays
SHOPPING DISCOUNTS FOR SENIORS Safeway: On the first Tuesday of each month offers -10% to everyone who spends a minimum of $35 on groceries. Sears Canada: New Outlook Program (50+) requires payment of a fee and then offers numerous coupons. Shoppers Drug Mart: Last Thursday in each month - 20%. The Bay: first Tuesday in each month - 15% to those 60+. Zellers: first Monday in each month - 15% to those 60+.
HandyDART
604-575-6600
Those registered with HandyDART may call and make a booking for a trip to a grocery store. Clients must arrange for the store to deliver groceries. (HandyDART allows only one bag per person).
North Shore Volunteers for Seniors www.nsvs.ca
604-922-1575
One-to-one volunteers will accompany seniors for light shopping.
SHOPPING PROGRAMS Capilano Community Services Society – Seniors’ Hub, North Vancouver 604-988-7115 www.capservices.ca • Grocery shopping is done in combination with other programs such as friendly visiting, walking program, neighbourhood coffee groups, or medical appointments. • “Shopping with Doris” – North Van clients who need an escort are accompanied door to door for grocery shopping. Tuesday, 1:00 pm to 3:00 pm • A shuttle service between Woodcroft,
We offer the largest selection of tires on the North Shore.
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Maintenance Special $ Most Vehicles and Light Trucks
New owner, Brian R. Wilson
604.984.3551
823 West 3rd Street, North Vancouver www.integratire.com
95
46 NO RTH S HO R E 2010 S E NI ORS R E S OUR C E G U ID E
CONSUMER PROTECTION
InvestRight.org online 24/7.
BC Identification Card (BCID) 604-661-2255 125 East 13th St., North Vancouver
Consumer Protection BC
BCID cards are very useful if you are not a driver and do not have a driver’s license. Take one piece of primary identification and one piece of secondary identification to the Driver’s Licensing Office. Pay the BCID card fee ($15 for those over 65 and free to those giving up their license) and have your photo taken. Your new card will be mailed within 4-6 weeks.
BC Securities Commission: InvestRight for Seniors 604-899-6854 or 1-800-373-6393 www.investright.org Through InvestRight, the BC Securities Commission offers independent, unbiased information to help seniors avoid fraud and make informed investment decisions. It can also help family and friends recognize the warning signs that someone they love is the target of fraud, or dealing with investment losses. Speak to someone in the BCSC Inquiries group, 8:00 a.m. to 4:30 p.m. Or visit
604-320-1667
Offers information and services to help consumers to handle unscrupulous business practices. Regulates travel agents, cemeteries and funeral services, debt collection agencies and bailiffs. Hours: Mon. to Fri.: 8:30 am to 4:30 pm
Community Policing Centres Edgemont Village Community Policing Centre 604-990-7455 3077 Woodbine Drive, N. Van.
Lower Lonsdale Community Policing Centre 604-990-7464 112 East 3rd Street, N. Van.
Lynn Valley Community Policing Centre 604-990-7475 (Lynn Valley Centre) 151-1233 Lynn Valley Road, N. Van.
Crime Prevention and Community Policing 604-983-7423 Provides the Home Security Check Program whereby Community Policing Volunteers professionally trained in home security measures will visit your home by
Excellence in hearing healthcare …so you won’t be the one left out of the conversation! • Privately owned company • Unmatched selection of hearing aids from world-leading manufacturers • Latest technology to suit your hearing loss, lifestyle, and budget • CertiÄed audiologists with many years of experience
15-285 17th Street, West Vancouver 604.922.8404 www.advancedhearinginc.com
47 N ORTH SH ORE 2 0 1 0 SENIOR S R ESOU R C E G U ID E
appointment and make recommendations on how to better secure your residence against break-ins.
Seniors Information Line
604-983-3303 or 604-925-7474
Your family doctor or Medical Clinic:
Elder Abuse Resources If you are being treated badly by someone close to you, you don’t deserve it. You can do something about it.
POLICE EMERGENCY NUMBER
911
NON EMERGENCY NUMBERS Abuse and Neglect Program 604-904-6200 Ministry of Children and Family Development 604-981-0008 Emergency Social Services (after hours)
604-660-3194
North Shore Community Resources
604-985-7138
North Shore Women’s Crisis Line (24 Hr.)
604-987-3374
Office of the Public Guardian & Trustee (financial abuse of incompetent adults) 604-775-1007 Police - North Vancouver (RCMP)
604-985-1311
Non-emergency number.
Police - West Vancouver
604-925-7300
Non-emergency number.
LEGAL SERVICES Access Justice
604-878-7400
Several North Shore Locations. Lawyers do not appear in court but can assist in court preparation of civil and family law matters. An appointment is needed. You qualify if you cannot afford a lawyer or you cannot obtain legal aid.
B.C. Centre for Elder Advocacy and Support (BCCEAS) 604-437-1940 411 Dunsmuir Street, Vancouver Seniors Help & Legal Information offers callers information about elder abuse and community resources and gives general legal information. Legal Advocacy Program provides information over the phone and represents clients at tribunals or other hearings. Elder Law Clinic offers legal information, legal advice and legal representation to adults who are 55+ and would not otherwise be able to access justice due to low income or other barriers.
Dial-A-Law
604-687-4680
A library of pre-recorded tapes gives legal
North Shore Neighbourhood House Seniors Programs:
Offered at John Braithwaite Community Centre 145 West 1st Street North Vancouver
GOLDEN CIRCLE I/II Designed for those with more complex health needs.
Call Gail 604-982-8330
LUNCH BUNCH A social lunch and brain game program for those with a variety of needs.
PEER SUPPORT
Health & Wellness, Emotional Support, Hamrahan – for Iranian Seniors.
Call Lori 604-987-8138
And there’s more: LUNCH PROGRAM Wed. & Fri. 12-1pm great food! Great value! WEEKLY BUS TRIPS MUSIC JAM SESSION Fridays – live music, dancing, tea and coffee for only $1.00 BRAIN GAMES for all Cultures – new training and peer mentorship program. MASSAGE THERAPY Wed. & Fri.
For information on these or any of our other seniors programs, contact
Claudine Claridge 604-982-8326 cclaridge@jbcc.ca
48 NO RTH S HO R E 2010 S E NI ORS R E S OUR C E G U ID E
information about laws in B.C. Open 24 hours a day.
Lawyer Referral Service
604-687-3221
This service provides the name of a lawyer who will give you an initial interview lasting up to 30 minutes for $25.00 (to establish whether you have a case).
Legal Aid – North and West Vancouver North Shore Provincial Court House 604-980-7000 200 E. 23rd St., North Vancouver Hours of operation: Mon., Tues., Wed.: 9:00 am to 4:30 pm. No appointment needed. Take all documents to prove financial eligibility. For criminal, immigration, and family cases only. (Proof of current income required.)
Legal Aid Provincial Call Centre
1-866-577-2525
Over the phone applications.
Living Will A Living Will indicates the choice of measures a person may wish to receive when they are dying. This document is not legally binding.
Nidus Personal Planning Resource Centre (formerly called the Representation Agreement Resource Centre) 604-408-7414 www.nidus.ca A Representation Agreement allows you to appoint someone you trust, such as a spouse, friend or family member, to make financial, legal, health or personal care decisions for you should you need help managing your affairs. Nidus PPRC provides education and assistance in making and using representation agreements and enduring powers of attorney. Operates the voluntary “Nidus” registry for representation agreements and enduring powers of attorney.
Seniors in British Columbia
Your BC Government is working for you. Did you know about the following Seniors Programs?
• SAFER: Shelter Aid for Elderly Renters to assist low-income seniors pay their rent
• Property Tax Deferment Program:
to assist homeowners 55 and older with property taxes
• BC Bus Pass Program:
provides eligible low-income seniors reduced annual bus passes
Naomi Yamamoto, MLA North Vancouver – Lonsdale 303-126 East 15th Street, North Vancouver, BC V7L 2P9
Phone: 604.981.0033
For more information about these programs and more, please visit the Seniors BC website:
www.gov.bc.ca/seniors
or phone Health and Seniors Information Line:
1.800.465.4911
49 N ORTH SH ORE 2 0 1 0 SENIOR S R ESOU R C E G U ID E
Office hours are 9 am to 4:30 pm Monday to Friday. Call for an appointment.
North Shore Community Resources Legal Information & Advocacy Program 604-985-7138 201-935 Marine Drive (2nd floor, Capilano Mall, North Vancouver) Offers legal information, support, referral and advocacy services for low-income residents of the North Shore.
North Shore Women’s Centre Legal Program 604-984-6009 Assist in preparation for family law, and estate matters for women. For appointment call Mon. to Thurs. 10:00 am to 5:00 pm. Up to one hour of free legal advice.
Power of Attorney
you give him or her legal power to take care of financial and legal matters for you. This might include paying bills, depositing or withdrawing money from your bank account, investing money or selling your house. Power of Attorney does not give the attorney [in this case attorney does not mean lawyer] authority to make decisions about health care. Powers of Attorney are usually drawn up by a lawyer or notary public.
Public Guardian and Trustee www.trustee.bc.ca
604-775-1007
The Public Trustee’s Office gives information on Power of Attorney, Representation Agreements and Committee of the Estate to people wishing to ensure proper help for those who cannot manage their finances on their own.
A Power of Attorney is a legal document. When you give someone Power of Attorney
Moving can be a very stressful experience… Let Transitions put our experience to work for you We oversee and co-ordinate every aspect of your move including:
• • • •
Assist in packing and sorting Hire and supervise movers Find a second life for unwanted items Organize and set up new residence
For a no obligation, free consultation, call Scott Morrison at 604.209.4241
w w w. m ove w i t h t r a n s i ti o n s . c o m
604.209.4241
R E D U C E . R E U S E . R E C YC L E
50 NO RTH S HO R E 2010 S E NI OR S RE S OU R C E G U ID E
Salvation Army Pro Bono Program
604-694-6647
Appointments are offered to low income clients. Lawyers provide legal advice, assist in the preparation of court documents and prepare the client for court.
Seniors’ Legal Advice & Referral Clinic 604-980-2474 at Silver Harbour Seniors’ Centre 144 E. 22nd St., North Vancouver Thursday mornings. For those 55+ who require summary advice, legal information or referral. Assists with forms. Appointment needed.
UBC Law Student’s Legal Advice Program (at North Shore Neighbourhood House) 604-822-5791 (ext.0) Offers free legal advice to those who cannot afford a lawyer. Eligibility based on income. Help with simple wills and estates, small claims, criminal (no risk of jail), WCB, Social Assistance, Landlord/Tenant, human rights, consumer, E.I., debts. Appointments take place on Wednesdays from 6:00 pm to 8:00 pm at NS Neighbourhood House (225 E. 2nd St. N.V.) during the school term. Call for an appointment. More frequent appointments during the summer.
MONITORING SERVICES Alzheimer Wandering Registry www.alzheimerbc.org
604-681-6530
The Safely Home program is designed to help those who are lost or disoriented to return home safely. Once registered, information about the individual is stored on a confidential police data base. Should an individual be found wandering or be reported missing, the information can be accessed by police anywhere in Canada. Registration is voluntary. For a one time fee of $35.00 the Alzheimer Society provides an identification bracelet, a caregiver handbook and I.D. cards. Further information can be obtained by calling the North Shore Alzheimer Resource Centre at 604-984-8348.
Canadian Medic Alert Foundation www.medicalert.ca
1-800-668-1507
Supplies necklaces or bracelets with the MedicAlert emblem that can alert health care professionals of your medical condition in the event of an emergency. Keeps a 24 hour medical record on members for immediate access by doctors, hospitals and ambulance paramedics. Membership starts at $39/year plus the cost of the medical identification product.
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Dr. Bart McRoberts and Dr. Clark Bowden #102-657 Marine Drive, West Vancouver 604.922.0413 • www.optomeyes.ca
• Dry Eye Testing and Treatment • Available for Saturday Appointments • Online Appointment Requests Available
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51 N ORTH SH ORE 2 0 1 0 SENIOR S R ESOU R C E G U ID E
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Special Services (West Van) 604-925-7281
Can be purchased at drug stores, large department stores or jewelry stores. Can be engraved with the telephone number of the person plus a second contact number.
Senior volunteers make a friendly phone call to lonely or isolated seniors to provide friendship and check on their well-being.
TELEFRIEND AND VISITOR PROGRAMS Capilano Community Services Society – Seniors’ Hub (North Van) 604-988-7115 Volunteers provide a telefriend service to lonely or isolated seniors, who share mutual interests and concerns and check on their well-being.
North Shore Meals on Wheels 604-922-3414 Meals on Wheels volunteer drivers become familiar with their clients for whom the personal contact is important. Volunteers are not care givers but will report irregularities to the Meals on Wheels office. Follow-up is made if necessary.
North Shore Volunteers for Seniors
604-922-1575
The One-on-One Visiting Program is designed for frail isolated seniors who still live independently in their own homes. Volunteers provide companionship as well as consistency through regular visits.
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Community Integration Services Society 604-986-1511 www.communityintegration.org Provides community based programs for developmentally disadvantaged people 45 years or older. Participants are integrated both socially and physically through recreation, leisure, education and vocational opportunities. Referrals are made by Community Living BC.
Eldercollege 604-984-4901 www.capilanou.ca/ce/north-shore/e An extension program of Capilano University offering educational opportunities for people 55 years and older. Topics covered range from learning computer skills to politics and the environment.
Elderhostel www.elderhostel.org
1-800-454-5768
An educational organization which offers short-term academic, leisure learning or recreational courses, or a combination of all three. Academic programs are hosted by educational institutions around the world (U.S. based).
North Shore Connexions – The Summit www.nsamh.org
604-904-0842
The Summit program is a leisure program for seniors with developmental disabilities. The program focuses on accessibility and integration in the community. Programs are run at various seniors’ centres in North and West Vancouver. Conversation groups, fitness programs, and
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53 N ORTH SH ORE 2 0 1 0 SENIOR S R ESOU R C E G U ID E
sing-alongs are offered. All seniors from the community are welcome to access the Summit Drop-In Centre. Seniors that would like to participate in adaptive programming, focused on socialization rather than skills, please call for a program guide. Senior volunteers are welcome.
North Shore Multicultural Society www.nsms.ca
academic, intellectually stimulating noncredit courses to lifelong learners 55+ at the university’s downtown Harbour Centre campus. Courses are offered three times per year, beginning in January, May, and September. Seniors are encouraged to visit the website for more information or call 778782-5212.
604-988-2931
Keep Well Programs 604-988-7115 ext. 27 These free programs for seniors take place weekly in various locations. Activities include mild exercises, blood pressure monitoring, massage (shoulder, hand and foot), nutrition counseling, medication awareness, speakers and social events. Call the above number for program times across the North Shore.
Offers English Language training for seniors. Government sponsored (free) English Language for Adults program, newcomer English Language classes and bridging program for seniors (free) and low cost fee for service English classes. Provides information, orientation and referral services in Farsi, Korean, Mandarin and Cantonese. Immigrant seniors support groups operate throughout the year and people should check with settlement workers to see if special seniors’ events are currently operating.
Locations: • Delbrook recCentre (South Building) 600 West Queens Road, N.V. • Gleneagles Community Centre 6262 Marine Dr., W.V.
Routes to Learning Canada 1-866-745-1690 www.routestolearning.ca
• John Braithwaite Community Centre 145 West 1st Street, N.V. • Kiwanis Lynn Manor 2555 Whitely Ct., N.V. • North Shore Neighbourhood House 225 E. 2nd St., N.V.
Non-profit provider of Exploritas (Elderhostel) programs in Canada.
Simon Fraser University – Seniors Program 778-782-5212
• Parkgate Community Centre 3625 Banff Ct., N.V.
The SFU Seniors Program offers low-cost,
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54 NO RTH S HO R E 2010 S E NI ORS R E S OUR C E G U ID E
• Silver Harbour Seniors’ Activity Centre 144 E. 22nd St., N.V.
RECREATION CENTRES North Vancouver Recreation Commission All Enquiries 604-987-7529 Recreation Information in Farsi (North Van.) 604-983-6444 (ext.130)
• West Van Seniors’ Activity Centre 695 - 21st St., W.V.
LIBRARY – HOME SERVICE
• Delbrook recCentre 600 W. Queens Rd., N.V.
North Vancouver City Library 604-998-3460
• Harry Jerome RecCentre 123 E. 23rd St., N.V.
Personal delivery of books and taped books to homebound City residents.
• John Braithwaite Community Centre 145 West 1st St., N.V.
North Vancouver District Public Library 604-984-0286
• Karen Magnussen recCentre 2300 Kirkstone Rd., N.V.
Provides personalized library services, with selection of books and audiobooks to homebound people throughout the District. Also hosts library afternoons in care facilities and seniors’ complexes. Delivers books monthly. Also selects and delivers talking books for those who require this service.
• North Shore Neighbourhood House 225 East 2nd St., N.V. • Parkgate Community Centre 3625 Banff Court, N.V. • Ron Andrews recCentre 931 Lytton St., N.V. • William Griffin recCentre 851 W. Queens Rd., N.V.
West Vancouver Memorial Library 604-925-7437 Library Home Service selects and delivers talking books and library materials to homebound residents and care facilities in the District of West Vancouver.
West Vancouver Community Parks and Community Services Facilities • Ambleside Par 3
604-922-3818
• Aquatic Centre 2121 Marine Drive, W.V.
604-925-7210
• Arena 786-22nd St., W.V.
604-925-7250
Bond Care Home Health Services
HOME SUPPORT House Cleaning Meal Preparation 24 hr LIVE-INS
PERSONAL CARE Medication Reminders Simple Nursing Grooming Hygiene Dressing
PLACEMENT COMPANIONS OF OVERSEAS Grocery Shopping CAREGIVERS Transportation Veteran Affairs, WCB, ICBC Assessment by Registered Nurse
Visit www.bondseniorhomecare.com
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55 N ORTH SH ORE 2 0 1 0 SENIOR S R ESOU R C E G U ID E
• Gleneagles Community Centre 6262 Marine Drive, W.V.
604-921-2100
• Gleneagles Golf Course
604-921-7353
• Seniors’ Activity Centre 695-21st St., W.V.
604-925-7280
• West Van Community Centre 2121 Marine Drive, W.V.
604-925-7270
Royal Canadian Legion Provides socialization for veterans and their immediate families. Cafeteria at the 15th St. location. • Lynn Valley (#114) 1630 Lynn Valley Road
604-987-2050
• North Vancouver (#118) 118-123 W. 15th St.
604-985-1115
• West Vancouver (#60) 580-18th St.
604-922-1920
SENIORS’ CENTRES / SENIORS’ OUTREACH Capilano Community Services Society – Seniors’ Hub 604-988-7115 www.capservices.ca 600 W. Queens Road, North Vancouver Serves mainly isolated, lonely or partially impaired seniors, especially those with limited resources. Programs include: a telefriend service, a monthly social, friendly visiting program, rides for North Vancouver seniors to medical appointments, outings and “Shop with Doris,” community coffee meetings and a walking program. Light shopping can be done in combination with one of the above activities. Provides transport to and from programs where necessary.
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Info for Seniors: Canadian Association of Retired Persons http://www.carp.ca
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American Association of Retired Persons http://www.aarp.ca
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56 NO RTH S HO R E 2010 S E NI ORS R E S OUR C E G U ID E
John Braithwaite Community Centre 604-982-8300 www.jbcc.ca 145 W. 1st St., North Vancouver This community centre offers a wide variety of community programs, social, health and wellness programs for newly retired and active seniors. In addition the Seniors Centre at JBCC [no membership fee required] offers programming such as the Men’s Club, osteoarthritis fitness and the Golden Circle which focuses on a frail clientele. See the North Shore Neighbourhood House entry for their partnered programs.
Lynn Valley Seniors Association (Mollie Nye House) 604-987-5820 940 Lynn Valley Road, North Vancouver Offers a range of activities including Tai Chi, arts and crafts, table games, speakers and much more. Also offers information on seniors services.
Membership fee is $15 per year, (Jan.1Dec.31), age 55+.
North Shore Neighbourhood House 604-987-8138 www.nsnh.bc.ca 225 E. 2nd St., North Vancouver Seniors activities such as Keep Well, Vital Living for Healthy Aging, bus tours, special events and a walking group are offered. NSNH also provides income tax preparation. Membership fee $5 per year, age 55+.
North Shore Volunteers for Seniors 604-922-1575 www.nsvs.ca 275 21st St., West Vancouver Drop-in centre is open Tuesday, Wednesday and Thursday afternoons for activities that are ideal for ‘senior seniors’ who are interested in socializing with others in a small, personal and informal setting. Call for program details. Also provide a One-On-One
Over 60 different activities and services for adults 55 and over. Fitness Indoor Sports Performing Arts Visual Arts
Card & Table Games Languages Computer Classes Informative Seminars
Special Events Lunches Legal Services Bus Trips
...and more! Silver Harbour...inspiring and enhancing the well-being of adults 55 plus.
Catch the Seniors GoBus to Silver Harbour. Call 778.230.1852 for info and schedules.
144 East 22nd Street, North Vancouver • 604.980.2474 14 w w w. s i l v e r h a r b o u r c e n t r e . c o m
57 N ORTH SH ORE 2 0 1 0 SENIOR S R ESOU R C E G U ID E
Visiting Program for those frail and isolated seniors who still live in their own homes.
Parkgate Community Centre 604-983-6350 www.myparkgate.com 3625 Banff Court, North Vancouver Provides a variety of programs and services including instructional learning, physical activity, drop-in social and interest group activities, special events and bus trips. A large selection of brochures highlighting services for seniors can be found in the hallway in the seniors area of the centre. Membership is $20 per year; age 55+.
A wide variety of programs and outings are offered year round. Offers “Keeping Connected” program designed for frail and isolated seniors. Serves hot lunches and dinners in the cafeteria. Membership fee $30 per year (Sept. 1 - Aug. 31), age 60+ or married to a spouse of 60+. A large number of brochures highlighting seniors’ services can be found in brochure racks in the foyer at the North entrance to the centre.
Silver Harbour Seniors’ Activity Centre 604-980-2474 www.silverharbourcentre.com 144 E. 22nd St., North Vancouver Recreational, social and support programs. Includes Keep Well program, income tax assistance, information seminars etc. Serves low cost, full course hot lunches Monday to Friday. Membership fee $25 per year (Apr.1-Mar.31), age 55+.
West Vancouver Seniors’ Activity Centre 604-925-7280 www.westvancouver.ca 695 21st St., West Vancouver Recreational, social and support services.
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HOURS: Mon-Fri 8:30-6, Sat 9-4, closed Sun & holidays • 575 16th Avenue, West Vancouver 604.922.4174
58 NO RTH S HO R E 2010 S E NI ORS R E S OUR C E G U ID E
Bus Pass
1-866-866-0800 press #4, press #3
Eligible persons can buy a yearly pass for $45. The bus pass allows travel without additional cost on local transit systems. The pass is not valid for HandyDART. To be eligible, you must be: • receiving Federal Spouse’s Allowance or Federal Guaranteed Income Supplement • a person who is 65 years of age or older and who meets all the requirements for the Federal Guaranteed Income Supplement or Spouse’s Allowance except the 10 year residency requirement • receiving BC Employment Assistance for Persons with Disabilities • receiving BC Employment Assistance and be age 60 – 64 The bus pass is valid from January 1 – December 31.
CNIB (Canadian National Institute for the Blind) 604-431-2121 Individuals registered with CNIB as legally blind may carry a CNIB National Identification Card that allows the holder to travel free on buses in BC, and on the West Coast Express. If the sight impaired person
also has a HandyCard their guide also travels free on the bus. To obtain an application call the above number and submit the form along with a colour passport size photo to the regional CNIB office. It will take approximately 7-10 days to process the application. There is no charge to obtain the pass.
Drivers’ Licenses 604-661-2255 125 E. 13th St., North Vancouver If you are 65 years or older there are reduced fees for driver’s license renewals and road tests. All drivers 80 years of age and older are required to have a medical exam and submit a medical report every two years. The report form will be mailed to your home. The required medical exam is not covered by MSP.
HandyCard (Translink Accessible Transit Program) 604-453-4634 You must have a permanent physical or cognitive disability that prevents you from using the public transit system without assistance. Your HandyCard entitles you to concession fares on the Bus, SkyTrain, SeaBus, West Van Transit and West Coast Express. An attendant who accompanies and assists a HandyCard holder may travel free on any
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part of the Regional Transportation Network. Application forms are available at Seniors’ One-Stop.
Parking Permit for People with Disabilities (SPARC) 604-718-7744 www.sparc.bc.ca
HandyDART
The permit costs $18.00 for 3 years and applies to the holder. It can be used in any car that the holder drives or is driven in. Hours: Mon. to Fri.: 9:00 am to 4:30 pm.
604-575-6600
Transportation for disabled persons who are unable to use public transit without assistance. To register, fax application to 604453-4628 or mail application to: Access Transit 1600 - 4720 Kingsway Burnaby, BC V5H 4N2 Telephone: 604-453-4634 A doctor’s signature is required. Primarily used for work, medical appointments and education but can also be used for recreational and shopping trips on a first come first served basis. Two types of service are offered: Subscription Trips (regularly recurring) and Casual Trips.
Seniors’ Go Bus
778-230-1852
The Go Bus is a free (donations are accepted) shuttle service that assists seniors to access shopping centres, seniors’ centres, grocery stores and pharmacies. The Go Bus travels various circuits. For times and locations of pick-up and drop-off, call the above number.
Taxi Saver Coupons
604-453-4634
Taxi Saver is a service for people with permanent disabilities who have a HandyCard. You will need a HandyCard before you can buy and use Taxi Saver coupons to pay for taxi rides. Taxi rides to
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the value of $50 can be purchased by cheque made out to Coast Mountain Bus Company for $25. Payment should be mailed to: Access Transit Office at Translink, Metro Tower II, 1600 - 4720 Kingsway, Burnaby, BC V5H 4N2 (Note Taxi Savers on the envelope.)
FARE REDUCTIONS: Airlines Ask the carrier if a discount applies.
BC Ferries www.bcferries.com
Free travel is available for those 65 years or older to travel on most ferries Monday to Thursday (except holidays). Gold CareCard is required. Passenger fares only, not payment for a car. Discount fares are available for residents of BC who have a permanent disability.
You are allowed to buy 2 booklets of coupons per month.
Translink Coast Mountain Bus
604-953-3333
Automated line provides information on bus routes, wheelchair accessible buses and other topics.
West Vancouver Blue Bus
1-888-223-3779
Greyhound
604-683-8133 1-800-661-8747
www.greyhound.ca
604-985-7777
A 10% discount is available to those 62 years and over. Gold CareCard or birth certificate needed as proof of age. A second adult can travel with you for $30 each way or bring your grandchild: free for children under 5
Information hours: 8:00 am to 8:00 pm.
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61 N ORTH SH ORE 2 0 1 0 SENIOR S R ESOU R C E G U ID E
years of age and half price for a child under the age of 11.
Via Rail www.viarail.ca
1-888-842-7245
Fare reduction for those 60+ depending on the route traveled. Always inquire about special promotions including a free ticket for a companion.
Special Services to Seniors 604-925-7281 Volunteers provide transportation to medical, dental or business appointments for frail West Vancouver seniors. Forty-eight (48) hours notice is required.
VOLUNTEER DRIVERS Cancer Society North Van West Van Various BC locations
604-904-2361 604-921-2361 1-888-939-3333
Call the above numbers for volunteer transportation to cancer treatment appointments. Call before 4:00 pm the last business day before your appointment.
Capilano Community Services Society – Seniors’ Hub 604-988-7115 The Seniors’ Hub provides accompanied transportation to medical appointments and occasionally to other important destinations for seniors who need an escort. Primarily for seniors who are isolated or partially impaired and cannot use other means of transportation. Forty-eight (48) hours notice is required.
“ACCOMPANYING YOU TO A FULLER LIFE” W provide accompaniment and We assistance with properly insured assistan transportation for: transpor • Medic Medical and personal care appointments • Dial Dialysis, eye and cancer clinics • Airpo ort, ferry and pleasure trips • Soc Socials and vacations • Shopping and errands • and much more!
“Through the door” accompaniment for seniors and special needs. Veterans Approved
Serving the North Shore
604.720.4030 • www.drivingmissdaisy.net • anita@drivingmissdaisy.net
62 NO RTH S HO R E 2010 S E NI ORS R E S OUR C E G U ID E
Volunteers are needed to drive, shop, visit, act as telefriends, help with monthly socials, coffee meetings, and publication of the newsletter.
North and West Vancouver. Volunteers are needed to work at registration desks; massage shoulders, hands and feet (training provided); take blood pressure (health background required); and provide nutritional and pharmacy consultations.
Congregate Meal Program – Diners’ Club 604-904-6483
Lynn Valley Seniors Association/ Mollie Nye House 604-987-5820
Dinners are at various locations on the North Shore. Volunteer positions include volunteer servers for 2 hours per week, volunteer drivers for 1 hour per week or volunteer team leaders who support and coordinate a group of on-site volunteers and assist with special events.
Help is needed in the area of reception and administrative tasks, leading programs and helping with room set-up for various activities that take place at the house. One time volunteer opportunities are needed at Christmas time including decorating and gift wrapping.
Keep Well Program 604-988-7115 (ext. 27)
Meals on Wheels
Program held at various locations in
Volunteers are needed to assemble and
Capilano Community Services Society – Seniors’ Hub 604-988-7115
Making Lives Better One Visit at a Time
Proudly the serving re! ho North S
604-922-3414
Does someone you know need help at home? Companionship Personal care Meal prep Housekeeping Transportation/outings Alzheimers & Dementia care Cognitive Care Programs Live in care & much more
Call for a FREE in-home assessment!
604.961.5533 • northshore@nursenextdoor.com • www.nursenextdoor.com
63 N ORTH SH ORE 2 0 1 0 SENIOR S R ESOU R C E G U ID E
package meal trays, others are needed to deliver the meals.
North Shore Neighbourhood House and John Braithwaite Community Centre 604-987-8138 Volunteers are needed for the Golden Circle program to help with room set-up, serve refreshments, socialize on a one-to-one basis, and help with transportation. Special events such as luncheons and bus trips also require volunteers as do computer workshops. The centres also welcome volunteer leaders to “share their passion” in instituting new programs.
North Shore Seniors Peer Support
604-987-8138
Seniors receive training to support individual seniors in times of challenge, also to provide resource information, and encourage community connections. Requirements: good listener, attendance in training and support meetings, appreciates that with peer support there is a special bond of trust.
North Shore Stroke Recovery Centre
778-340-5803
Volunteers are needed to assist members into and out of the centre from their transportation, prepare and serve beverages, participate in games, socialize, present or lead discussions of interest to the members, support speech development, and assist with
the centre’s computers.
North Shore Volunteers for Seniors
604-922-1575
Volunteers are needed to assist with drop-in centre programs. Friendly visitors are also needed to visit frail seniors living at home and to take walks, shop and socialize.
Parkgate Community Centre
604-983-6350
Help is often needed in the kitchen for the many social events that are held at the centre. Opportunities also exist for leading or assisting with programs, socializing and being involved in the intergenerational program (e.g. reading to children who attend the day care program in the same centre).
Silver Harbour Seniors’ Activity Centre
604-980-2474
Volunteers with special skills are needed to lead programs such as arts and crafts, to help in the kitchen, with computer skills, to work in the library, to call Bingo games and to work in the used clothing store and boutique.
Special Services to Seniors (located at West Van Seniors’ Activity Centre) 604-925-7281 Volunteer opportunities include driving to medical, dental or business appointments
64 NO RTH S HO R E 2010 S E NI OR S RE S OU R C E G U ID E
and being a telefriend.
Vancouver Coastal Health North Shore
604-984-5929
Volunteers are needed to support patients/ residents/clients within Lions Gate Hospital, Residential Care Facilities, Assisted Living Residences and community programs (Adult Day Centre, Congregate Meal Program “Diners Club”, Mental Health Programs). Contact Volunteer Services at the above number or e-mail sarie.peters@vch.ca
Volunteer North Shore
604-985-7138
Conducts interviews with prospective volunteers to offer options for placement in appropriate volunteer positions in non-profit organizations within the community.
West Vancouver Seniors’ Activity Centre
604-925-7280
Opportunities include volunteer instructors for centre programs, and drivers with a class 4 license to drive van for frail seniors programs (centre will pay for driver’s licensing).
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ELIZABETH J. MAH • 604.980.8571 • www.northshorelaw.com
65 N ORTH SH ORE 2 0 1 0 SENIOR S R ESOU R C E G U ID E
A Abuse and Neglect Program, 604-904-6200 ............ 10, 22, 47 Access Justice, 604-878-7400 .............................................. 47 Access to Home Support, 604-986-7111 .............................. 21 Adaptive Clothing, 604-983-3303 or 604-925-7474 ............ 31 Adult Day Centres ................................................................ 23 Adults and Seniors Addiction Day Program, 604-904-6180 . 29 Affordable Housing for Seniors ............................................ 34 Aids to Independent Living, 604-709-6600 .......................... 31 Alano Club of the North Shore, 604-987-4141 ..................... 27 Alcohol and Drug Addiction Program, 604-904-6181 .......... 27 Alcohol and Drug Information and Referral Service, 604-660-9382 ......................................................... 27 Allowance / Allowance for Survivor, 1-800-277-9914 .......... 12 Alzheimer Society of BC Resource Centre, 604-984-8348 .... 27 Alzheimer Wandering Registry, 604-681-6530 ..................... 50 Ambleside Par 3, 604-922-3818 ........................................... 54 Ambulance Service, 604-872-5151................................. 10, 28 Anavets, 604-874-8105........................................................ 34 Arthritis Answers Line, 604-875-5051 .................................. 27 Arthritis Society, 604-714-5550............................................ 28 Assisted Living ..................................................................... 23
B Bathing Program, 604-904-3550.......................................... 23 BC Ambulance Service, 604-872-5151 ........................... 10, 28 BC Balance and Dizziness Disorders Society, 604-878-8383 28 BC Centre for Elder Advocacy and Support (BCCEAS), 604-437-1940 ............................................... 39, 47 BC Ferries, 1-888-223-3779 ................................................. 60 BC Health & Seniors Info Line, 1-800-465-4911 ................... 39 BC HealthGuide Handbook .................................................. 39
BC Identification Card (BCID), 604-661-2255 ...................... 46 BC Sales Tax Credit, 1-800-959-8281 ................................... 14 BC Securities Commission, 604-899-6854............................ 46 Bereavement Program, 604-988-3131, local 4701 ............... 30 Bus Pass, 1-866-866-0800, #4, #3 ........................................ 58 Business Practices & Consumer Protection, 604-320-1667 .. 46
C Canada Pension Plan, 1-800-277-9914 ................................ 12 Canada Post, 1-800-267-1177 ............................................. 10 Canada Revenue Agency, 1-800-959-8281 .......................... 10 Canadian Cancer Society, 1-888-939-3333 .................... 16, 61 Canadian Hard of Hearing Association, 604-926-5222 ........ 29 Canadian Medic Alert Foundation, 1-800-668-1507 ............ 50 Canadian National Institute for the Blind (CNIB), 604-431-2121 ................................................................ 28, 58 Cancer Connection, 1-888-939-3333 ................................... 30 Capilano Care Centre, 604-926-6856 ................................... 24 Capilano Community Services Society—Red Cross Loan, 604-988-7115 ...................................................................... 31 Capilano Community Services Society—Seniors’ Hub, 604-988-7115 ...............................................45, 51, 55, 61, 62 Capilano Lions House, 604-433-2218 .................................. 34 Capilano Tower, 604-922-5220 ............................................ 34 Caregiver Support Program, 604-982-3320 ......................... 30 Caregiver Tax Credit, 1-800-959-8281 ................................. 13 Caulfeild Village Medical Clinic, 604-922-1544.................... 19 Cedarview Lodge, 604-904-6400 ......................................... 24 Central Community Health Centre, 604-983-6700 ............... 24 Chronic Disease Self Management, 604-940-3568 .............. 30 Coast Mountain Bus, 604-953-3333 .................................... 60 Community Bathing Program, 604-904-3550 ...................... 23
FACT: 1. SMART DRIVERS CHANGE THEIR OIL AT REGULAR INTERVALS. 2. SMARTER ONES HAVE US DO IT.
A GENUINE LEADER IN SERVICE, VALUE AND ADVICE.
604-985-8265
212 Fell Avenue, NORTH VANCOUVER www.oktire.com
66 NO RTH S HO R E 2010 S E NI ORS R E S OUR C E G U ID E
Community Bereavement Program, 604-988-3131, local 4701 .................................................... 30 Community Care Facilities .................................................... 23 Community Health Centres .................................................. 24 Community Health Services ................................................. 21 Community Integration Services Society, 604-986-1511 ...... 52 Community Policing Centres ................................................ 46 Compassionate Care Benefit, 1-800-206-7218 .................... 13 Congregate Meal Program “Diner’s Club,” 604-904-6483 ................................................................ 42, 62 Consumer Protection............................................................ 46 Consumer Protection BC, 604-320-1667 .............................. 46 Continuum Medical Clinic & Travel Clinic, 604-913-8183 ... 19 Cooperative Housing Federation, 604-879-5111.................. 35 Counselling and Support Services ........................................ 29 Counselling Clinicians, 1-800-909-6303............................... 30 Credit Counselling Society, 604-527-8999 ........................... 16 Crime Prevention and Community Policing, 604-983-7423 .. 46 Crime Stoppers, 604-669-8477 ............................................ 10
Fire–Non-Emergency ............................................................ 10 Food Bank, North Shore, 604-987-8138 ............................... 42 Fuel Tax Rebate, 604-660-4524 ............................................ 14
G Geriatric Outreach Program, 604-904-6200 ......................... 25 Gleneagles Community Centre....................................... 53, 55 Gleneagles Golf Course, 604-921-7353 ............................... 55 Goods and Services Tax Credit, 1-800-267-6999 .................. 13 Greyhound, 604-683-8133 ................................................... 60 Grief Recovery, 604-979-1600.............................................. 30 Guaranteed Income Supplement (GIS), 1-800-277-9914 ..... 12
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Dairyland Foods, 604-421-4663 ........................................... 44 Delbrook recCentre ........................................................ 53, 54 Diabetes Education Centre, 604-984-5752........................... 25 Dial-a-Dietician, 811 ............................................................ 39 Dial-a-Law, 604-687-4680 ................................................... 47 Dietician, 604-983-6700 ...................................................... 25 Disability Tax Credit, 1-800-959-8281 .................................. 13 Disabled Parking Permit (SPARC), 604-718-7744 ................. 59 Discharge Planning (LGH) .................................................... 21 Drivers’ Licences, 604-661-2255 .......................................... 58
HandyCard, 604-453-4634 ................................................... 58 HandyDART, 604-575-6600 ............................................ 45, 59 Hard of Hearing Association, NS Branch, 604-926-5222 ...... 29 Harry Jerome RecCentre ....................................................... 54 Harvest Project, 604-983-9488 ............................................ 42 Health Centres – Community ............................................... 24 HealthLink BC, 811 ........................................................ 19, 39 Health & Home Care Society of BC, 604-733-6698 .............. 25 Hollyburn House, 604-922-7616 .......................................... 24 Home Adaptations for Seniors’ Independence, 604-731-5733 ...................................................................... 35 Home Care Nursing, 604-983-6700 ..................................... 25 Home Owner Grant, 1-888-355-2700 .................................. 15 Home Repair Services, 604-529-1100 .................................. 36 Home Support Services – North Shore, 604-986-7111 ... 10, 25 Hot Meals in the Community ............................................... 42 Housing (seniors’ affordable) ............................................... 34
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East Community Health Centre, 604-904-6450 .................... 24 Edgemont Village Community Policing Centre, 604-990-7455 ...................................................................... 46 Elder Abuse Resources ......................................................... 47 Eldercollege, 604-984-4901 ................................................. 52 Elderhostel, 1-800-454-5768 ............................................... 52 Emergency Department (LGH), 604-984-5799 ..................... 21 Emergency Department Social Worker (LGH), 604-984-5855 ...................................................................... 21 Emergency Electric Calls, 1-888-769-3766 ........................... 10 Emergency Natural Gas Leaks, 1-800-663-9911 .................. 10 Emergency Social Services (after hours), 604-660-3194....... 47 Employment Insurance Benefits, 1-800-206-7218................ 13 Evergreen House, 604-988-3131 .......................................... 24
F Family Medical Clinic, 604-986-3627 ................................... 18 Family Services of the North Shore, 604-988-5281 .............. 30 Fare Reductions.................................................................... 60
ICBC Driver Discount, 604-661-2800 ................................... 14 Identification Bracelets ........................................................ 51 Immunization, 604-983-6700............................................... 26 Income Tax Clinics ................................................................ 16 Indigent Burial Services, 604-660-3352................................ 14 Information North Shore, 604-985-7138 .............................. 39 Inglewood Care Centre, 604-922-9394 ................................ 24
J John Braithwaite Community Centre, 604-982-8300 ...............................................42, 53, 54, 56, 63
K Karen Magnussen recCentre ................................................ 54 Keep Well Programs, 604-988-7115 ext.27 .................... 53, 62 Kiwanis Care Centre, 604-924-8300 .................................... 24 Kiwanis Carneby Place, 604-984-9166 ................................. 34 Kiwanis Court, 604-699-5255 .............................................. 35 Kiwanis Lynn Manor, 604-984-9166 ............................... 34, 53 Kiwanis Manor, 604-699-5255 ............................................. 35
67 N ORTH SH ORE 2 0 1 0 SENIOR S R ESOU R C E G U ID E
Kiwanis Seniors Housing, 604-699-5255.............................. 35 Kiwanis St. Andrews, 604-984-9166..................................... 34 Kiwanis Towers, 604-984-9166 ............................................ 34 Klahanee Park, 604-433-2218 .............................................. 35
L Lawyer Referral Service, 604-687-3221 ................................ 48 Legal Aid—N. and W. Van., 604-980-7000 ........................... 48 Legal Aid—Provincial Call Centre, 1-866-577-2525 ............. 48 Legal Services ...................................................................... 47 Legion Towers, 604-904-8896 .............................................. 34 Libby Lodge, 604-929-9499 ................................................. 35 Libraries ............................................................................... 54 Lions Gate Hospital, 604-988-3131................................ 10, 21 Lions Manor, 604-929-9499 ................................................. 34 Lionsview Seniors Planning Society, 604-985-3852.............. 40 Living Systems Counselling, 604-926-5496 .......................... 31 Living Will ............................................................................ 48 Lonsdale & 19th Medical Clinic, 604-987-3347 ................... 18 Low-Cost Housing (seniors’) ................................................ 34 Lower Lonsdale Community Policing Centre, 604-990-7464 ...................................................................... 46 Lower Lonsdale Medical Clinic, 604-980-2128 .................... 18 Lynn Valley Care Centre, 604-988-4181 ............................... 24 Lynn Valley Community Policing Centre, 604-990-7475 ...................................................................... 46 Lynn Valley Legion, 604-987-2050 ....................................... 55 Lynn Valley Medical & Travel Clinic, 604-988-5389 .............. 18 Lynn Valley Seniors Association (Mollie Nye House), 604-987-5820 ................................................................ 56, 62
North Shore Neighbourhood House, 604-987-8138 ...............................................16, 53, 54, 56, 63 North Shore Schizophrenia Society, 604-926-0856 .............. 28 North Shore Seniors Peer Support, 604-987-8138 ................ 63 North Shore Stroke Recovery Centre, 778-340-5803 ...... 28, 63 North Shore Volunteers for Seniors, 604-922-1575 ...............................................43, 45, 51, 56, 63 North Shore Women’s Centre, 604-984-6009 ................. 40, 49 North Shore Women’s Crisis Line (24hr.), 604-987-3374 ...... 47 North Vancouver CIty Library, 604-998-3460 ....................... 54 North Vancouver District Public Library, 604-984-0286 ........ 54 North Vancouver Legion, 604-985-1115 .............................. 55 North Vancouver Recreation Commission, 604-987-7529 .... 54 Nutrition Counselling, 604-983-6700................................... 42
O Ocean Walk Medical Clinic, 604-925-1884 .......................... 19 Office of the Public Guardian and Trustee, 604-775-1007 ................................................................ 47, 49 Old Age Security (OAS), 1-800-277-9914 ............................. 12 Older Adult Mental Health Program, 604-904-6200 ............ 26 Osteoporosis Society of BC, 604-987-9395 .......................... 29
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Margaret Fulton Adult Day Centre, 604-904-3550 ............... 23 Marketplace IGA, N. Van., 604-985-4431 ............................. 44 Marketplace IGA, W. Van., 604-913-3056 ............................ 44 Meals in the Home ............................................................... 43 Meals on Wheels, 604-922-3414.............................. 43, 51, 62 Medical Clinics ............................................................... 18, 19 Medical Equipment and Supplies ......................................... 31 Medical Services Plan (MSP), 604-683-7151 .................. 10, 20 Mental Health Team (Older Adult), 604-904-6200 ............... 26 Ministry of Children and Family Development, 604-981-0008 ...................................................................... 47 Mount Seymour Medical Clinic, 604-904-7712 .................... 18 Municipal Halls .................................................................... 10
Palliative Care Program (LGH), 604-984-5738 ..................... 21 Park & Tilford Medical Centre, 604-983-2442 ...................... 19 Park Royal Medical Clinic, 604-922-7390............................. 19 Park Royal Village Medical Centre, 604-922-7372 ............... 19 Parkgate Community Centre, 604-983-6350 .........................................16, 43, 53, 54, 57, 63 Parking Permit for People with Disabilities (SPARC), 604-718-7744 ...................................................................... 59 Parkinson’s Society, 604-662-3240 ....................................... 29 Passport Canada, 1-800-567-6868 ....................................... 10 Patient Information (LGH), 604-988-3131 ............................ 21 Pemberton & Marine Medical Clinic, 604-986-0677 ............ 19 Pharmacare, 604-683-7151............................................ 10, 20 Poison Control...................................................................... 10 Police Emergency Number, 911 ...................................... 10, 47 Police, North Vancouver, 604-985-1311 ......................... 10, 47 Police, West Vancouver, 604.925-7300 ........................... 10, 47 Post Office (Canada Post), 1-800-267-1177 ......................... 10 Power of Attorney ................................................................ 49 Property Tax Deferment ........................................................ 15 Public Guardian and Trustee, 604-775-1007 .................. 47, 49
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Nidus Personal Planning Resource Centre, 604-408-7414.... 48 North Shore Community Resources, 604-985-7138 . 16, 47, 49 North Shore Connexions—The Summit, 604-904-0842 ....... 52 North Shore Disability Resource Centre, 604-985-5371 ....... 28 North Shore Multicultural Society, 604-988-2931 ................ 53
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Quay View Housing, 604-984-9321...................................... 34 Queensdale Market, 604-987-6644...................................... 44 Recreation Centres ............................................................... 54 Rehabilitative Services (Home), 604-986-7111 .................... 25
68 NO RTH S HO R E 2010 S E NI ORS R E S OUR C E G U ID E
Rehabilitative Services (LGH), 604-984-5809 ....................... 21 Residential Rehabilitation Program (RRAP), 604-731-5733 ...................................................................... 35 Residential Tenancy Branch, 604-660-1020 ................... 36, 40 Respite Program, 604-986-7111 .......................................... 26 Ron Andrews recCentre........................................................ 54 Routes to Learning Canada, 1-866-745-1690 ...................... 53 Royal Canadian Legion ........................................................ 55
Taxi Saver Coupons, 604-453-4634 ...................................... 59 Telefriend Programs ............................................................. 51 Telus ..................................................................................... 10 Telus Relay Service Assistance, 1-800-855-0511 ................. 31 Tenants’ Rights Hot Line, 604-255-0546 .............................. 37 Translink......................................................................... 10, 60 Travel Medicine and Vaccination Centre, 604-681-5656 ...... 19 Twin Towers, 604-433-2218 ................................................. 34
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Safeway, W. Van., 604-913-0430 .......................................... 44 Salvation Army Pro Bono Program, 604-694-6647 ............... 50 Salvation Army: Eat Good Do Good Cuisine,604-988-7225.. 44 Schizophrenia Society, 604-926-0856 .................................. 28 Senior Citizen’s Repair Service, 604-529-1100 ..................... 36 Seniors’ Activity Centre, 604-925-7280 ................................ 16 Seniors’ Centres/Outreach.................................................... 55 Seniors’ Discounts ................................................................ 45 Seniors’ Go Bus, 778-230-1852 ............................................ 59 Seniors’ Hub, 604-988-7115..........................45, 51, 55, 61, 62 Seniors’ Information Line, 604-983-3303 or 604-925-7474 . 47 Seniors’ Legal Advice and Referral Clinic, 604-980-2474 ..... 50 Seniors Not Receiving Old Age Security, 604-981-0125 ....... 15 Seniors’ One-Stop Info Line, 604-983-3303 or 604-925-7474 .......................................... 40 Seniors Peer Support, 604-987-8138 .................................... 31 Seniors Services Society, 604-520-6621 ............................... 36 Seniors’ Supplement, 1-866-866-0800, #4, #1 ..................... 14 Service BC, 604-660-2421 .............................................. 10, 40 Service Canada, 1-800-622-6232 ......................................... 40 Shelter Aid for Elderly Renters (SAFER), 604-433-2218 .. 15, 36 Shop-by-phone..................................................................... 44 Shopping 4 Neighbours, 604-990-9026 ............................... 44 Shopping Discounts ............................................................. 45 Shopping Programs .............................................................. 45 Silver Harbour Seniors’ Activity Centre, 604-980-2474 ...............................................16, 43, 54, 57, 63 Silver Lynn Apartments, 604-904-4400 ................................ 34 Simon Fraser University—Seniors Program, 778-782-5212 . 53 Social Work (LGH), 604-984-5810 ........................................ 21 Special Services (West Van), 604-925-7281.............. 51, 61, 63 Stong’s Express, 604-630-3154 ............................................ 44 STRIVE, 604-904-6281 or 604-904-6199 ............................. 31 Stroke Recovery Centre, 778-340-5803 ................................ 28 Subsidized Seniors’ Housing................................................. 34 Suicide/Crisis Line, 604-872-3311 ........................................ 10 Sunnyside Manor, 604-433-2218 ......................................... 35 Sunrise of Lynn Valley, 604-904-1226................................... 24 Supportive Housing .............................................................. 37
T 24 Hour Women’s Support Line, 604-987-3374.................... 10
UBC Law Students’ Legal Advice Program, 604-822-5791, ext 0 ............................................................ 50
V Vancouver Coastal Health .............................................. 21, 64 Veterans Affairs Canada, 1-866-522-2122 ........................... 13 VIA Rail, 1-888-842-7245 .................................................... 61 Victims’ Assistance ............................................................... 10 Volunteer Drivers ................................................................. 61 Volunteer North Shore, 604-985-7138 ................................. 64 Volunteer Opportunities ....................................................... 62
W Water/Sewer Emergencies.................................................... 10 West Community Health Centre, 604-904-6200................... 25 West Vancouver Adult Day Centre, 604-904-6231 ............... 23 West Vancouver Aquatic Centre, 604-925-7210 ................... 54 West Vancouver Arena, 604-925-7250 ................................. 54 West Vancouver Blue Bus, 604-985-7777............................. 60 West Vancouver Care Centre, 604-925-1247........................ 24 West Vancouver Community Centre, 604-925-7270 ............. 55 West Vancouver Legion, 604-922-1920................................ 55 West Vancouver Memorial Library, 604-925-7437................ 54 West Vancouver Seniors’ Activity Centre, 604-925-7280 ...............................................16, 43, 55, 57, 64 Western Institute for the Deaf and Hard of Hearing, 604-736-7391 ...................................................................... 32 Widows Network, 604-985-4336 ......................................... 31 William Griffin recCentre...................................................... 54
Z Zajac Norgate House, 604-983-6629 ................................... 34
69 N ORTH SH ORE 2 0 1 0 SENIOR S R ESOU R C E G U ID E
ADT IS CANADA’S #1 CHOICE FOR SECURITY SERVICES
ADT is dedicated to helping make homes, small businesses and people safer. Our services include: Residential Burglary, Fire, Carbon Monoxide, VideoView ® and More
Custom Home Services Advanced Security and World-Class Service
Small Business Loss Prevention, Risk Management, Business Operations and Video Surveillance
For More Information About ADT and Our Products and Services, Call Ken Yi at 604-444-7092.
Licence number: RBQ 3019-4070-50. © 2010 ADT Security Services Canada, Inc. ADT, the ADT logo, ADT Always There and 1-888-ADT-ASAP are registered trademarks of ADT Services AG and are used under licence.
70 NO RTH S HO R E 2010 S E NI ORS R E S OUR C E G U ID E
A Shade Better .............................................. 35
Mayfair Self-Storage ..................................... 59
ADT Security .................................................. 69
Molly Maid..................................................... 36
Advanced Hearing Solutions ........................ 46
Mister Transmission ....................................... 53
Amica at West Vancouver ............................... 5
Naomi Yamamoto, MLA ............................... 48
Andrew Saxton, MP ...................................... 63
North Shore Law ........................................... 64
Angels at Home ............................................. 15
North Shore Neighbourhood House ............ 47
Bond Care Home Health Services ................. 54
North Shore Outlook .................................... 38
Capilano Mall Dental Centre ........................ 17
North Vancouver District .............................. 14
Centum Capital.............................................. 12
North Vancouver District Public Library ....... 30
Churchill House Retirement Community ....... 4
North Vancouver Rec ...................................... 9
Consignment Canada .................................... 26
Nurse Next Door ............................................ 62
Couch Potato ................................................. 22
OK Tire ........................................................... 65
Daybreak Moving Solutions for Seniors ...... 33
Optomeyes..................................................... 50
Derosa Automotive Services ......................... 51
Osterman Landscaping ................................. 39
Driving Miss Daisy ......................................... 61
Park and Tilford Medical Centre .................. 19
Expedia CruiseShipCenters ........................... 27
Pemberton and Marine Medical Centre ...... 19
Fresh Dish....................................................... 43
Personal Mobility .......................................... 58
Greg Pearson ................................................. 37
Physician Skincare ........................................... 6
Handy Granddaughter .................................. 31
Ratcliff & Company ....................................... 16
Hear at Home Mobile Hearing Clinic ........... 24
Royalty Home Care........................................ 72
Hollyburn House.............................................. 3
Self Care ......................................................... 44
Hollyburn Medicine Centre Pharmacy ......... 57
Seymour Naturopathic Clinic ........................ 28
Home Care West ............................................ 21
Shelley Williams............................................. 11
Integra Tire Auto Centre .............................. 45
Shoppers Drug Mart...................................... 18
Island Hearing ............................................... 52
Shylo Nursing................................................. 25
Jane Thornthwaite, MLA .............................. 10
Silver Harbour Centre ................................... 56
John Weston, MP .......................................... 13
Summerhill Retirement Residence ................. 2
Judi Whyte ..................................................... 32
Sunrise Senior LIving ..................................... 41
Kiwanis Senior Citizens Homes..................... 29
TD Waterhouse, Tristan Sawtell ..................... 7
LifeStyle Changes .......................................... 34
TGIF ................................................................ 40
Living Well 50+ .............................................. 23
Transitions...................................................... 49
Lonsdale Skin and Laser ................................ 20
Vera Holman .................................................. 55
Loving Home Care Services ........................... 42
We Care Home Health Services .................... 71
Lynn Valley Medical & Travel Clinic .............. 19
West Vancouver Denture Clinic .................... 60
Maggie Huxtable........................................... 55
West Vancouver Foot Clinic ............................ 8
71 N ORTH SH ORE 2 0 1 0 SENIOR S R ESOU R C E G U ID E
Professional Nursing and Home Support Where peace of mind has a home address™ At We Care, our goal is your peace of mind. We take the worry out of home care by providing the highest quality professional services – available 24 hours a day, seven days a week. We Care is the only agency on the North Shore to be accredited by Accreditation Canada. Our professionals are bondable and fully insured. Our Full Range of Services include: • Home Support • Homemaking and Meal Preparation • Healthcare Companions
• Personal Care • Appointment Escort • Respite Care • Palliative Care • Alzheimer Care
Understanding your needs
• Parkinson Care • Foot Care • Professional Nursing • 24 Hour Live-in Care • Brain Injury Care • And more, depending on your needs
Your request for WeCare service begins with a free, no obligation, inhome assessment by a nursing care manager. We Care provides the support you and your family need to ensure safety at home while maintaining quality of life, dignity and respect. Our philosophy is to care for our clients in the same way we would care for a member of our own family. Please call us with any questions you may have, or to book an appointment.
604.980.6350
214-145 West 15th St., North Vancouver BC
604.980.6350 www.wecare.ca We Care also provides service to Squamish, Whistler and the lower Sunshine Coast. Call for further information.
When the time is right... Royalty Home Care—helping you live independently. Home care means different things to different people. At Royalty Home Care it always involves providing whatever help is needed to maintain a safe, healthy and comfortable lifestyle for you or your loved one. This may include help with: • Shopping and errands • Driving and appointments • General housekeeping • Help in the garden • Cooking and meal planning • Outings for social and business needs
Home care can also mean assistance with more complex aspects of life, such as: • • • • • • • •
Exercise routines Mental wellness Dementia care Personal care, such as bathing, grooming and toileting Medication monitoring Post-surgery recovery Mobility issues that may involve lifts and transfers Palliative Care
Whatever your needs, Royalty Home Care is able to help.
Royalty Home Care 604.986.6796 604 986 6 • www.royaltyhomecare.ca