OCTOBER 27, 2010 •
AWARD WINNING SPECIAL SECTION Delivered to Select Homes
Women in Business Mentoring • faLL fashions • Community profiles • milestone women
Inside, meet the Black Press Women in Business Award Winners
Sponsored by
Published by
Charities
Greater Victoria Women in Business Awards proudly sponsored by:
WOMEN’S ENTERPRISE
CENTRE
2 • WOMEN IN BUSINESS
Wednesday, October 27, 2010 - VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE
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WOMEN IN BUSINESS • 3
VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE - Wednesday, October 27, 2010
Local women making a difference
ADVERTISER INDEX All Organized Storage................16 Anita Litster, Valle Tours........... 34 Annette Quan, Manulife............ 17 Baja Rosi’s....................................19 BC Families in Transition.......... 24 BCAA................................................7 Brenda DeWynter, Liesch Office Interiors............... 34 Cabello Salon...............................19 Call2Recycle..................................18 Canadian Breast Cancer Foundation...................................32 Canadian Western Bank...........12 Canon..............................................11 Casa by Meg................................ 28 Central Park Denture and Implant Centre Ltd.......................3 Changing Times......................... 34 Chaos to Calm..............................27 Chris’s 2 for 1 Pizza......................10 Christine Campbell, RBC............19 Clinic 805...................................... 25 Cold Star Freight Systems Inc... 4 Colwood Car Mart........................ 6 Craigdarroch Castle....................33 Dale Collins.................................. 34 Deborah Hayes............................ 17 Denika Fercho, RBC.....................27 Dr. Li Yan.......................................32 Dr. Natasha Kipot....................... 23 Edible Arrangements................ 13 Emma Dane Design...................16 Esperanza Aesthetics................ 34 Eye Etiquette................................10 Fit Life.............................................11 Frilly Lilly.......................................19 Greater Victoria Pet Memorial Center.........................18 Grower Direct, Julia Santos...... 23 Harbord Insurance..................... 36 Helping Hands.............................18 Hemminger Schmid Lawyers and Mediators.............21 Hilary Jordan...............................29 Hillside Veterinary Hospital.....19 Inspire the World....................... 28 Janice Mangano............................3 Jenner Chevrolet Corvette Buick GMC....................35 Julie DeMelo, Sutton Group........8 Kelsey Goodwin..........................10 Kimberly Brown, Canaccord..... 17 LA Limousines............................ 25 Linda Ferguson............................ 17 Lisa Dalep, Verico Complete Mortgage Solutions ................. 25 Lisa Stevenson.............................33 Lucie Zettel, Epicure Selections.....................20 Maritime Museum of BC...........26 McConnan, Bion, O’Connor & Peterson Lawyers.................. 22 Merilyn Litster.............................. 17
Congratulations to this year’s award winners!
Moyer Creative Group...............20 MS Society of Canada...............30 Nasobih.......................................... 9 O’Donnell Auto Consult.............27 Old Style Repair Ltd....................18 Pacific Coast Dental.................... 31 Pam Katunar, TD Waterhouse............................10 Parkwood Court, Parkwood Place......................... 24 Peninsula Co-op ..........................7 Pepper’s Foods............................. 4 Polished Home Decor................. 6 PrinceHeron Communications......................... 17 Queen Bee Nail Gallery............30 Roaring Women.......................... 17 Rona...............................................15 Rosemary Quinn, Fitness Works..............................27 Royal Oak Chiropractic Natural Health............................ 23 Royal Roads University............. 31 Sandra L. Stolz, Verico Nova Team Coast...........20 Saunders Subaru........................10 Sharon Rai....................................27 Shoppers Home Health Care.. 24 Sooke Harbour House.............. 23 Soroptimist Greater Victoria...29 Stefanie Paige Designs............ 24 Sunrise Senior Living................26 Sunset Casuals ...........................27 Susan Moskal, Nail Career.........18 Suzanne’s.................................... 24 Swans............................................ 13 Sylvan Learning .........................33 Tamara Knott, Epicure Selections...................... 17 The Bay............................................2 The Fabulous Four.....................26 The Magic Wand Project.......... 28 Thrifty Foods..................................5 Today’s Dental Centre................32 Transition House.........................33 Triangle Healing Products....... 34 Uniqua Spa...................................18 VI Fitness.......................................33 Victoria College of Art...............16 Victoria Foundation...................30 Victoria Hyundai.........................14 VicWest Law.................................18 Walmart..........................................8 West Shore Chamber of Commerce...............................27 West Shore Lodge..................... 22 Westshore Dance Studios........29 Wine Kitz.....................................20 Women’s Enterprise Centre.....12 Write Source................................ 17 YMCA-YWCA..................................18 Young Women in Business.....30 yoUnlimited.com.......................29
Welcome to Black Press’ salute to Women in Business, Fall 2010
W
elcome to the third annual Black Press Women in Business Awards, honGroup Publisher ouring some of the Penny Sakamoto many talented women making a difference in Greater Victoria. Each year, as the nominations cross our desks, we at Black Press continue to be amazed by the skill and dedication these women demonstrate, paired with their contributions to their communities, their mentoring of younger employees and their dedication to their professional associations. As in past years, we received nominations for many deserving nominees, and while the judges were challenged to narrow the list to the winners, we thank them for their thoughtful consideration. We also know that, just as we did, you will enjoy meeting these remarkable women in the coming pages. As judges reviewed the nominations, they were asked to consider specific criteria for individual categories, in addition to factors
We are surrounded by women, just like these, who every day inspire others with their talent and dedication, and their willingness to help others learn and succeed. We feel fortunate to hear their stories through these awards and feel privileged to bring their stories to you. Looking ahead to next spring, Black Press is already planning its next Women in Business showcase and gala for March. To participate, contact group publisher Penny Sakamoto at psakamoto@blackpress.ca The 2011 Black Press Women in Business Awards will be held in Fall 2011. Think about all those amazing women you know and to nominate an outstanding woman in business, contact adminassist@vicnews.com
Published by:
Greater Victoria
818 Broughton St, Victoria, B.C. Canada, V8W 1E4 250.381-3484
Group Publisher Penny Sakamoto
Section editor Jennifer Blyth
LAYOUT & DESIGN Lily Chan
director, advertising sales Oliver Sommer
Circulation Director Don Denton photo
Some of the many women at Black Press salute Victoria’s women in business.
Women in Business PROFILE
Janice Mangano
Bruce Hogarth
Women in Business PROFILE (nee Betts)
The Tradition Continues Caring for my clients is the most rewarding part of my career as a third generation REATLOR® in Victoria. Often people move because they have just had a major change in their lives. These changes can be challenging for anyone which is why I take the time to establish your housing needs, provide you with updates on recent sales, market your property and negotiate on your behalf for the best terms. You will be well served by the business skills I acquired during the 16 years that
such as nominees’ involvement in business or volunteer communities, involvement in mentoring, expertise in her field and previous awards and recognition. • Sponsored by Walmart, the Rising Star Award recognizes a young woman from any business in Greater Victoria, who may be new to her industry but is making her mark while demonstrating creativity, enthusiasm and a strong work ethic; • The Above and Beyond Award, sponsored by BCAA, recognizes a woman from any Greater Victoria business who is a veteran of her industry and continues to make her mark both in her industry and in the greater community, demonstrating dedication which goes beyond her job description. • The Fitlife Eco-Entrepreneur Award honours the creator of a small or large business with a green or environmental focus, whose business practices demonstrate knowledge and adherence to eco-friendly principles. • Finally, the Woman Business Owner of the Year Award, sponsored by the Women’s Enterprise Centre, honours a successful owner of a local business, small or large, in business for at least three years.
I worked for my late parents, Jack & Susan Betts, in the family real estate & insurance company, Swinerton, Stewart Clark Ltd. With the closing of the family business, I’m enjoying being part of the Pemberton Holmes team which is where my grandfather also sold real estate. If you are interested in discussing your real estate needs, please call me. I look forward to providing you with professional and personalized service for your next move.
Real Estate Sales • 250-384-8124 www.janicemangano.com • janice.mangano@pembertonholmes.com
Tracy Merkley Building their reputation smile by smile, Central Park Denture and Implant Centre’s Tracy Merkley brings more than two decades of experience to the business she has owned for five years. Continual education and training ensure her skills and knowledge are always at the forefront, while her friendly approach allows her patients to feel comfortable and fully involved in the process of designing their new smile. Husband Cole shares Tracy’s desire to provide Victorians quality smiles. This smile stylist team is dedicated to making a difference in their patients’ denture-wearing experience.
Central Park Denture and Implant Centre Ltd.
When not at the helm of Central Park Denture and Implant Centre, Tracy may be found dragon boating, kayaking, cycling or running, or volunteering with the St. Andrew soup kitchen. In addition, Tracy sits on the College of Denturists of BC board and works at creating more public awareness and education for the Denturist profession. Grateful for all the loyal clients she’s had the pleasure to work with, “it’s a special thing when you get to do what you love for a living, and create a product that people are happy with.”
#201, 1711 Cook St. • Free Parking • 250-388-4100
4 • WOMEN IN BUSINESS
WomenAwards
Wednesday, October 27, 2010 - VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE
2010
Local women making a difference
in
Business
woman business owner of the year:
Lesley Blackman Pharmacist
A
s a five-year-old girl in South Africa, walking back from the pharmacy with her mother, Lesley Blackman surprised her mom by announcing that when she grew up, she was “going to be a chemist lady.” As an adult, she would make that dream come true, becoming a pharmacist first in South Africa, then in her new country of Canada. But another part of her had second dream – to own her own business. Then a decade ago, a chance stop by her husband saw a “for sale” sign on the pharmacy in the Estevan Village and a with a little encouragement, Blackman took the plunge, quickly becoming an integral part of the community. “Now I have a business that is 10 years old, in a place that’s Heaven on earth,” says the Black Press Women in Business Awards’ Buisness Woman of the Year, presented by the Women’s Enterprise Centre. Nominated by her staff, Blackman demonstrates a business ethic and commitment to her customers that makes her well-deserving of the
title, says pharmacy technician Yael Wollach. “She gives her customers excellent service and always displays genuine care and concern for their well-being. It is not unusual for her on occasion to do her own deliveries when the pharmacy is closed,” Wollach notes. The emergency number for clients is Blackman’s home number, a comfort for clients who may be going through a challenging time. “I’m a call away and just knowing there’s someone to reach out to (can help),” Blackman says. “It’s community.” And it’s what sets her apart from some of the bigger guys on the pharmacy block. “They can’t compete with the familiarity, the oneon-one,” Blackman says. Witnessing Blackman’s dedication daily, “she has a very strong work ethic and runs a ‘tight ship’ and expects the same of her fellow workers. She herself is not above doing mundane chores around the pharmacy and would never ask a co-worker to perform a task that she herself would not do,” Wollach says. Sponsored by
That philosophy extends to her fellow businesses in the village, with whom she has a good relationship, regularly referring clients to her neighbours. Blackman is also a member of the Estevan Merchant Committee, which represents the area’s merchants and residents, and has organized a variety of community festivities, including a children’s Easter egg hunt and Christmas carolling on the street. Additionally, Blackman is a big supporter of local schools, and “is also known to (have) a dog-friendly pharmacy where all the dogs of the neighbourhood know that there are doggie treats to be had, whether you’re stopping into the pharmacy or not!” Still, to be honoured as Woman Business Owner of the Year was a huge surprise. “To be recognized to this degree – I had no idea,” Blackman says, emphasizing there’s nowhere else she would want to be. “I just love what I do,” she reflects. “I can’t think of anything else I would like to do.”
WOMEN’S ENTERPRISE
CENTRE Don Denton photo
Women in Business PROFILE
Women of Pepper’s
10+ Years in Business… and Going Strong ColdStar provides the Lower Mainland and Vancouver Island with the highest quality refrigerated trucking service available for fresh and frozen food products. We are all familiar with the Coldstar Freight trucks but how many of us realize the story behind the company.
In back from left Sarah, Shelley, Kathy. In front: Melissa, Kathy, Sherilea.
The role women play at Pepper’s Foods has always been integral to the success of the store. Working in a predominately male field, Kathy has proven to be a tremendous asset to Pepper’s butcher department. Shelley, Kathy and Sherliea are committed to the quality of our products and continuously look for new,
innovative ways to ensure our customers happiness. Customer service is their number one priority in all that they do. They are supported by our team of cashiers whose goal is to leave every customer with a smile. Sarah and Melissa take care of all the pricing, advertising and fundraising within the store. Between them all, the women of Pepper’s work hard every day to fulfill all the needs of our customers.
www.peppers-foods.com (2 (250) 250) 477-6513 • 3829 Cadboro Bay Rd. Winner Win ner of Canada’s Best Grocery Store Gold Medal 2 years in a row! (in their category)
“We have been in the Community for 10 years and in business for 10 years also,” Says Jennifer Hawes of Coldstar Freight. And to that end we have employees who have been with us for over 10 years and that is important . When you call our office it is a familiar voice at the end of the phone who knows the industry and can understand your needs.’ Jennifer recognizes her employees and appreciates their tenure. Coldstar Freight supports many charities and has to date donated $100’s of dollars to help support Canadian troops. “We had a staff member who served overseas this is our way of giving back.”
COLD FREIGHT
STAR
SYSTEMS INC.
Cold Star Freight Systems Inc 1015 Henry Eng Place, Victoria 250-381-3399 • www.coldstarfreight.com
VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE - Wednesday, October 27, 2010
WOMEN IN BUSINESS • 5
DjihiVcY^c\ Sheryl Bruell Store Manager, Colwood
Lisa Trotter Store Manager, Admirals Walk
Offering the freshest high-quality products available, a selection of natural and organic items and outstanding customer service. Come in and see for yourself! Colwood 1860 Island Highway
Admirals 1495 Admirals Road
thriftyfoods.com
Sidney 9810 Seventh Street
Robyn DoSouto Store Manager, Sidney
CongratulationsWomen in Business
6 • WOMEN IN BUSINESS
Wednesday, October 27, 2010 - VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE
Local women making a difference
eco-entrepreneur:
rising star:
Pam Skelton
Carly Ludwar
Not Just Pretty Modern Organic Clothing
Rental Owners and Managers Society
B
rom office assistant to member service manager in two years – rising star indeed!” reads the first line of Al Kemp’s nomination of Black Press Women in Business Rising Star Award winner Carly Ludwar. “I didn’t even know I was nominated,” says Ludwar, a native of Creston, B.C. who moved to Victoria after studying marketing at university in Kelowna. “It was very surprising!” Given that the society also recently won the Greater Victoria Chamber of Commerce Customer Service Award, “it’s been an outstanding year for us,” she says. Ludwar joined the society as an office assistant in 2006. Through she had little experience at the beginning, she had plenty to commend her, including her initiative to learn more about the industry, and about the current technology that could help her further the projects undertaken. “Within a year she was promoted to Member Service Representative and less than a year later moved to Member Service Manager, responsible for the overall member service function and performance of three Member Service Representatives.” What has made this amazing rise possible? “Carly’s dedication to her responsibilities, to ensuring best quality service to our 2,200 members, and to innovation and expansion of our services is without parallel. In over 40 years of managerial and corporate executive experience, I have been privileged to work with only a handful of people who would be equal to Carly in their learning ability, performance, work ethic, creativity and overall contribution to organizational success,” Kemp says. “This is an interesting place to work because you never have two days that are the same,” Ludwar says. Plus, “all the work that I’m doing, I’m enjoying,” she adds. In the last two years, Ludwar’s achievements have mounted steadily. She has single-handedly organized two successful trade shows, paired with a dinner, AGM and entertaining casino night for several hundred members. Additionally, she has designed and written articles for the bi-monthly news magazine Top
lack Press’ Women in Business Awards judges were pleased to name Pam Skelton as this year’s Eco-Entrepreneur. A former elementary school teacher, the owner of Not Just Pretty Modern Organic Clothing opened her Fort Street eco-boutique and online business six years ago, showcasing designer clothing, jewellery and beauty products with a sustainable and ethical focus. “I always wanted to open a business; it was a dream,” says Skelton, who combined her passion for the environment and interest in fashion to fill a gap in the local retail market. Inspiring her was both her mother, who when Skelton was a child, opened her own antiques business, and her daughter, who runs her own hair studio in Vancouver. Attending a trade show in Chicago inspired the concept of merging “sustainability and style. “I was very impressed with what some of the designers were coming up with.” Over those first six years, her business has grown to the degree that Not Just Pretty now offers products from more than 40 designers, compared to just 10 or so at opening. Today, the store offers not only local designers but also those from all over North America and beyond – new on the shelves, for example, is a new line of shoes, direct from London — anything with an ecological focus, she says. Skelton’s fellow Fort Street entrepreneurs also appreciate her talents and efforts, including Trevor Walker, owner of Plenty Epicurean Pantry, who calls Skelton a remarkable neighbour in the four years they have worked nearby each other. Skelton’s marketing savvy was evident quickly, he says. “Right off the bat she was suggesting that we combine our store’s grand opening with her annual fashion show to make it a bigger event. She has also been generous with her business advice and reassuring through the inevitable highs and lows of business ownership.”
“F
Don Denton photo
Skelton also shares her time and leadership with her staff. “I have witnessed Pam mentor her own employees, even to the extent of having two of them establish businesses in the same block...In both cases Pam has maintained a supportive and collaborative relationship with them,” says Walker, who with Skelton is a member of the Green Collective, an affiliation of Victoria shops promoting sustainability and offering customers ethical purchasing choices. “Utilizing the philosophy of ‘co-opetition,’ we cooperate with other shop owners who may be in direct competition with us but who share a common vision of sustainability.” Skelton has taken a leadership role in the Collective. Additionally, she is a member of 1% for the Planet, which donates one per cent from every sale to environmental organizations. Over the years Not Just Pretty has supported The Land Conservancy, the Sidney-based Sea Change, the Rainforest Conservation Foundation and Green Kids.
Sponsored by
Women in Business PROFILE
Don Denton photo
Storey, a well-received trade magazine that has enjoyed increased advertising and updated design, consistently rated highly among members. On the development side of her career, Ludwar successfully trains new employees quickly and effectively, expertly preparing them for work with members. “This achievement cannot be overstated as the business of being a residential landlord is a complicated one. It is critical that every staff member has complete and accurate knowledge of legislation, contracts, rental unit operations, etc. and provides correct information in responding to our members. We analogize our performance to that of airline pilots: 99 per cent successful landings is unacceptable.” And this is just the beginning. “There is no question this young woman is destined for ‘stardom,’” Kemp says. “Although only 23, with the full support of out Board of Directors, she is being groomed to replace me as CEO. This fact alone supports her receiving the Rising Star Award.”
Sponsored by
Women in Business PROFILE
Debbie England
Denise Hamalainen
Queen of Credit
Polished Home Decor
The used car market just got a little more competitive on the View Royal-Colwood strip. Debbie England has recently opened Colwood Car Mart on Island Highway, resurrecting a name that dates back to 1980. “I’m happy with how it’s going so far,” said England, who opened April 1 and has about 40 vehicles. The large selection of vehicles at the Colwood Car Mart range from $1,495 up to $13,995 and if you have a job and 2 paystubs financing is guaranteed to be approved. “We have financing for everyone!”
For five years now, Denise Hamalainen has answered Victoria’s design needs one client at a time through her aptly named interior design company, Polished Home Décor.
It’s Smart to Shop at The Mart! 1836 Island Highway, Victoria • 250-474-MART (6278) • colwoodcarmart.com
“My passion for design led me to open my own business that incorporates both fine furnishings and a full design service,” notes Denise, whose company has answered the design needs of delighted clients since 2005. Offering interior design services, including renovations and project management,
denise@polishedhome.ca
Polished Home Décor will guide a project from the initial stages to completion, helping clients realize their vision for their interior spaces. “The greatest thrill for me is i the h gratification that comes when seeing look of ‘Ahh’ on my clients’ faces when they see the completed project that I have en designed for them,” says Denise, who when not beautifying Victoria, enjoys time with family and being inspired by the world’s great architecture and design.
250-383-5500
Award Winners
WOMEN IN BUSINESS • 7
VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE - Wednesday, October 27, 2010
Local women making a difference
above and beyond:
Fran Kitson
Mustard Seed Street Church & Food Bank
N
ominated by her son for the Black Press Women in Business Above and Beyond Award, Fran Kitson is most certainly a deserving recipient. In fact, Doug Kitson says, “those words alone describe my mother.” Fran Kitson began volunteering at the Mustard Seed Street Church & Food Bank back in 1983. After six years, “mom’s gifts were soon obvious to the Mustard Seed” and she was asked to join the staff. “It really opened up my eyes,” Fran says, “I just volunteered more and more and they came to me and said, ‘We’d like you to come on staff as volunteer coordinator,’” recalls Fran, who says she was stunned to hear of the award. It was only the start. In time her skills, personality and dedication earned her the promotion to the position she holds today, Advocacy/Interview Co-ordinator. Now, “I’ve been there for 25 years. My kids have grown up through the Mustard Seed,” she says. Bringing to her work “skills, personality and (a) gentle loving spirit...Mom wears many hats,” Doug wrote in his nomination. She works in housing, outreach to community resources such as dentists (and) doctors, and is part of the pastoral counselling staff at Mustard Seed. Additional roles include being part of the Special Events team at Mustard Seed. Fran is a drug and alcohol counsellor, working with many people seeking help with their addiction and is a part of the team for Hope Farm Healing Centre. At Mustard Seed, she works and supervises others in the interview area for those receiving food hampers. “Mom always makes the clients feel entitled to the food hamper, she encourages them that it’s not forever, she brings hope in times of deep despair; mom never stops giving,” Doug observes. Additionally, Fran is a prison liaison, working at William Head prison. “She advocates with the inmates and is respected by the institution as she is allowed to give support to an inmate in a parole hearing,” Doug says, noting his mother is also a volunteer with the Victoria Parole Office as a Community Adult Mentoring Support worker. And as a citizen escort, she takes authorized inmates to support meetings, church, or home for a
BCAA: Three Sales Centres to serve you in Victoria Peace of Mind is what we’re all about With BCAA, you are never alone
Don Denton photo
family visit. “Not everyone is called to do this type of work; for mom is a privilege,” Doug says. Regardless of what has brought the men to the place they’re at when she meets them, “it was not who he was born to be...and he can be someone different,” she says. She does not give advice, knowing that what may have worked for her or someone else is not necessarily a good fit for others. She might ask instead, “What if you could stop that addiction? What kind of life would you have? “I know I can make a difference and help someone get on that path,” she says. Today, the widowed mother of two and grandmother of five also takes time from her busy work schedule to care for her friends and family, along with time for herself with a good book, movie or play. “Plus, there’s always a home-made cookie in the cookie jar!” Doug notes. “Mom is without a doubt a lady that goes ‘Above and Beyond’ her call of duties in out community.” And at 64-years-young, Fran loves her job and shows little interest retiring! “It’s who she is.”
Sponsored by
Women in Business PROFILE
Jen Petterson Long-time employee Jen Petterson began with Peninsula Co-op at age 15, enjoying the work experience undertaken as part of her studies at Stelly’s Secondary. Today, Petterson is the assistant manager at the Co-op’s food centre, enjoying the opportunity to work part-time since the birth of her second son. “They’re such a great employer,” Petterson says. “It gives me the flexibility to work and be the mommy volunteer, too.
Petterson also enjoys the Co-op’s support for the community. “I grew up in Central Saanich, I live in the community, and I appreciate that they’re a big supporter of the community,” Petterson says. “I feel like I’ve been loyal to them and in turn I’ve reaped the benefits,” Petterson says. “It’s a fun group of people to work with; it’s a real family for me.”
www.peninsulaco-op.com
With more than 75 years combined experience at BCAA, we, the Sales Managers at the three Victoria offices are committed to ensuring that BCAA is the most trusted and relevant member-based organization in BC. We centre everything that we do on our customers, by delivering the best auto club and insurance experiences, and by growing in a sustainable manner. Our values represent what we believe in and they help us guide our conduct day to day. We all believe that our personal responsibility to our customers, business partners and each other is: • Do the right thing and do things right. • Give our best and pursue excellence in every thing that we do. • Provide and expect honesty and integrity. • Make our communities, and our planet, a better place. When considering your Insurance needs, we invite you to visit one of our offices and learn about the benefits of our Membership, Home, Auto, Travel and Life Insurance. There is more to a BCAA Membership than road assist.
Did you know that with a BCAA membership, you receive emergency road service for your bicycle ? Trust BCAA…
We help, we care, we’re there…. We are BCAA!
www.bcaa.com DOWNTOWN Corner of Quadra & Yates • 250.414.8321 BROADMEAD #120-777 Royal Oak Drive • 250.704.1750 MILLSTREAM #169-2401C Millstream Road • 250.391.3250
8 • WOMEN IN BUSINESS
Wednesday, October 27, 2010 - VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE
Local women making a difference
Growing your business in challenging times By Jennifer Blyth
WOMEN
IN
BUSINESS
Dream Big…
one person can make a difference.
“When times are tough you can’t stop marketing; when times are tough, you When times are tight, can’t stop measuring your there’s a tendency to withresults.” draw from actively proMeasuring means domoting your business. In ing some analysis of your reality, though, the exact business – where are you opposite can be instrugoing, what are your goals, mental in weathering and how do you plan to tough times. achieve them? For any And, says Dawn Mcbusiness, this step is esCooey, an advisor with the sential: “Otherwise, how Women’s Enterprise Cendo you know when you’re tre and speaker at Black part-way there and how do Press’ Women in Business you know when you’ve argala, it doesn’t have to cost rived?” a lot of money. Involving employees in It starts with developing Dawn McCooey the process is essential, so they strategies, such as strategic alliances with other businesses. Not a partner- can feel part of the effort and part of the success ship, this is really working with a business that but it’s also important for the business owner might be different from yours, but someone or managers to be involved, rather than being you might share a target market with, McCooey removed from the day-to-day operations. The says, pointing to the example of Lululemon message to staff is clear: “I’m here too, I have an down on Lower Johnson Street which has understanding and appreciation of what’s going struck up a promotional relationship with the on. I value what you do.” “People will follow a compelling and vismall nearby fitness studio. Each promotes the other to their respective clients. “It’s a perfect sionary leader not just for money but because they’re proud of the organization and want to example of a strategic alliance.” Following a similar pattern is the Butchart see it succeed,” McCooey says. Engaging customers is equally important, Gardens, which is working with the Birds of Prey organization in the Cowichan Valley. The and McCooey suggests actively asking for their Gardens benefits with a new show to entertain input in a meaningful way. A pizzeria owner guests, while the Birds of Prey gains an entirely could gain some valuable insight by calling a new audience. “What a great way to work to- delivery customer the next day to ask after the gether so that everybody benefits,” McCooey meal – what it fresh and hot? Tasty? Were the staff friendly and efficient? says. Interestingly, many business owners are reBy looking at what the “big guys” are doing, small business owners can gain ideas and inspi- luctant for fear of “bothering” clients, though approached in an honest, thoughtful way, the ration for their business. To be able to strike these strategic alliances, reality is quite different. “Most customers feel businesses need to be open to new ideas and they’re ignored, yet most owners of businesses to new connections through various network- feel they’re bugging customers.” By making that connection with clients, the ing opportunities, something that can be all the message is that “‘I’m a real person behind this more important for small business owners. “Small entrepreneurs sometimes feel they’re small business.’ Put it out there and use it to working in a vacuum but working in a strategic your advantage. It’s these small steps that can alliance can open doors, done carefully,” Mc- make big, big differences to people.” As businesses and residents of the Capital ReCooey says. Nervous about venturing out to that first net- gion look ahead to more prosperous times, the working event? “Go with someone else and have WEC has seen a surge of new business loan applications in the last quarter, indicating a confithem introduce you,” she says. Another tip? Don’t talk about your business; dence in the local economic climate McCooey listen. “Knowing that really helps; if you’re a lis- says. Common business areas include restaurants and areas where entrepreneurs are seeing tener, you’re the best networker around!” It’s also important to take your company mes- gaps in service, such as eldercare. “In 15 years, we’re seeing unprecedented sage into the community, to keep your name in numbers.” the forefront of your target market.
LANGFORD 860 Langford Parkway VICTORIA 3460 Saanich Road phone 250.479.3333 cell 250.888.9131 juliedemelo@shaw.ca
www.juliedemelo.com
WOMEN IN BUSINESS • 9
VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE - Wednesday, October 27, 2010
Local women making a difference
Customer Profiling: How to Hit the Target T
he biggest issues in marketing are budget and message. If your target market is “women,” it’s going to be pretty hard to find a single, clear message that appeals to all of them. Since women come in an endless variety of shades and flavours, with so many different interests, it’s almost impossible to find a mix of marketing and advertising media that could possibly reach them all. Well, unless you have an endless budget. To market your product or service effectively, you need information, or “the profile” of the customer you want to sell to. Trying to lump everyone together simply doesn’t work. The solution is to think truly targeted market, that small, hard-to-hit sweet spot in the middle of the target (the bull’s eye). Let’s look at how to get started.
Finding the Sweet Spot
The first step when starting in business is doing market research to define as specific a description of your prospective customers as possible. You’ll get a pretty good idea of who is likely to purchase, but until you actually get going and test the waters, it’s still only theory. Once you have a few clients in your portfolio, you’ll begin to get a sense of whether your initial ideas were on the mark or whether you encountered some surprises along the way. As you adjust your focus based on the response you’ve received (i.e. sales), you move one ring closer to the bull’s eye.
Go Straight to the Source
Ask your customers! There is no better way to understand the unique characteristics of your customers and why they choose to do business with you than asking them directly. Find out what they like, what they don’t like, what’s working for them and what’s not. Put yourself in their shoes and learn what motivates their buying behaviour.
Niche Marketing
There’s a good chance even with the more focused target market not all of your customers look exactly alike. That’s great news! Now you get to take the final step and decide precisely which bull’s eye – which sweet spot – you want to hit. Look at the shortlist of customer profiles you have identified as likely prospects, which one do you want to spend your time, energy and marketing budget on? To make that decision, you’ll want to factor in the hard facts, such as which category of customer is most profitable, with the human facts, such as which customers do you most enjoy serving? You can gather a great deal of research and experience to take you most of the way toward hitting your customer profile target, but in the end the final decision is up to you.
For more resources on marketing your business visit www. womensenterprise.ca/resources. Women’s Enterprise Centre is the go-to place for women entrepreneurs all over B.C., providing business advice, loans, training, resources and mentors to It won’t take you long to build a larger database of clients to help women start, purchase or grow a small business. With ofdraw from, giving you an opportunity to get an even clearer, fices and business advisors throughout the province, the WEC more specific picture of who is buying your product or service. provides essential resources and services designed to build busiReview your records and identify the obvious characteristics ness capacity and fuel success. Its professional team understands they have in common: age, gender, industry, geography, purand relates to the unique circumstances of women business ownchase patterns, etc. Any details you can glean from your customers, providing tools and confidence through a supportive, indier data becomes valuable information in repeating your success vidual and practical approach. Visit www.womensenterprise.ca on a grander scale. for more information. This article was written in collaboration with Liz Gaige, Market Navigators Consulting, www.marketnavigators.ca
Fine Tuning the Profile
To market your product or service effectively, you need the profile of your prospective customer.
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10 • WOMEN IN BUSINESS
Wednesday, October 27, 2010 - VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE
Women in Business PROFILE
Local women making a difference
Pam Katunar Are you confident that your retirement plan is on approach in helping her track? Are you (or your parents) worried about clients. She is practical, running out of money? easy-to-understand and is careful to get to Take action. Call and set up a complimentary know her clients before review with Pam to discuss your financial suggesting any investment concerns today! strategies. Pam is a frequent Pam serves a broad range of clients that are speaker on behalf of TD seeking answers for their specific retirement Waterhouse on a wide and investment planning questions. They are range of topics including investment concerned about yield, conservative growth and planning, advanced retirement planning and tax-efficient income. Pam takes a very holistic the unique needs of women investors. TD Waterhouse Private Investment Advice is a division of TD Waterhouse Canada Inc., a subsidiary of The Toronto-Dominion Bank. TD Waterhouse Canada Inc – member CIPF. ®Trade-mark of The Toronto-Dominion Bank. TD Waterhouse Canada Inc. is a licensed user.
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Women in Business PROFILE
Carolin Roussel Change your llook Ch k . . . add dd style! t l ! Step into Eye Etiquette Optical and be transformed! This fresh upbeat boutique not only excels at great customer service, but carries a wide selection of designer and cutting-edge frames and sunglasses suitable for all ages and all occasions. Eye Etiquette deals with both prescription and non-prescription eyewear, contact lenses , a variety of sport sunglasses and the latest in optical technology.
Eye Etiquette Optical Boutique, located in the Western Communities, is both locally owned and operated. Owner Carolin Roussel and her staff, have been serving the Greater Victoria area as Licensed Opticians for over 30 years combined. They continuously are expanding their knowledge to provide customers with lifelong eyewear and vision needs. Now offering complete eye health examinations so please call today to book an appointment.
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The Women of
Saunders Subaru
A little Western hospitality goes a long way at CWB A little western hospitality goes a long way – and it’s a founding philosophy of Canadian Western Bank (CWB.) Margaret Elliott, Manager, Retail Banking, has been offering her clients excellent service since she started at CWB’s Victoria branch in 1998. With an open door policy for all of her clients, Elliott is often found enjoying a coffee with a client who has popped in to say hello. “We truly believe in providing the best experience for our customers,” Elliott says. “While we are up-to-date on the latest convenience technologies, we still believe in giving our customers good old-fashioned service, respect and value.” Conveniently located downtown on View and Douglas streets, steps from the View Street Parkade, the welcoming smiles greeting clients and visitors as they walk in the front doors are typical of the federally chartered bank’s focus on customer service. “I would say that with 99 per cent of the people coming through our doors, everyone here knows their name,” Elliott says. CWB boasts more than 1,000 employees working in 39 branches in the four Western provinces and just celebrated
Margaret Elliott, Manager, Retail Banking, Canadian Western Bank its 89th consecutive successful quarter. While Canadian Western Bank is well known for commercial lending, not everyone is as familiar with its full-service personal banking. In fact, CWB offers competitive rates and all retail services. Continuing that customer-first focus, appointments aren’t necessary for most services, such as opening an account. “If you’re looking for a bank that works as hard as you do, whether you need investments, a personal bank account, a $50 million business loan, or mutual funds for your retirement, CWB can help you find the product that suits your needs,” Elliott says.
Photographer
Kelsey Goodwin T bbe able To bl to t turn t something thi you love l into i t a career is something many aspire to.
Truly a one-woman show, Goodwin’s hallmark is capturing her clients’ special moments whether it’s a new baby, engagement, wedding day or special family memories through photography. Approaching her subjects with a unique eye, and influenced by an appreciation for fashion photography, Goodwin enjoys capturing clients’ special moments and relationships. “I especially enjoy shooting weddings as expressions of love and humour. They are the ones I find most beautiful,” Goodwin says.
At age 21, Kelsey Goodwin as turned her dream into a reality with KGOODPHOTO. A graduate of the Western Academy of Photography, Goodwin discovered her passion for photography in high school. Now, “at 21, and in my first year in business, I’ve been so blessed to have so many great clients trust me with their portraits,” notes Goodwin, grateful for the overwhelming support she has received from friends, family and clients alike. “It has shown me that I really can do this for people.”
Mary
Norma Sasha Edie
Michelle Ruth
And when you call, don’t expect the faceless automated phone service. “At Canadian Western Bank, phone calls are answered by real people,” Elliott says. “Service is something that we excel at – we always have.” It’s hardly surprising that the company was named one of 2010’s 50 Best Employers in Canada. “Our combination of excellent staff and our personal brand of hospitality is what sets us apart. We live, work and play in Western Canada and we pride ourselves on being responsive, down-to-earth and hardworking in all that we do.” CWB also believes in working hard to make their communities better. This fall, The Greater Interest GIC provided the public the opportunity to give back. CWB’s Victoria branch made a donation based on every dollar invested in The Greater Interest GIC to Big Brothers Big Sisters of Victoria. “When you make someone happy – a customer, a local charity, the community - that is a wonderful feeling,” Elliott says. It’s all part of working for a Western Canadian company that puts people first. That community spirit extends to the staff, who regularly volunteer for communitiy initiatives.
KGOODPHOTO
www.kgoodphoto.com • 778-678-KELS (5357)
Women in Business PROFILE
Tracy Depass Celebrating more than a quarter-century in Langford... Chris’s Pizza believes in serving the finest, tastiest pizzas carefully prepared using fresh, high-quality hand-cut ingredients.
SAUNDERS SUBARU 250-474-2211 • 1784 Island Highway www.saunders.subarudealer.ca
Add to that a commitment to community, including local schools and non-profit organizations, and support for local businesses and producers, and it’s a recipe for success for the long-standing, family-owned business. At the helm is owner Tracy Depass, a long-time West Shore resident now raising her family in the community. While Tracy and her husband, Cory – parents of three young children – took
over Chris’s Pizza in February 2008, Tracy has a long history with the local business, starting as a pizza delivery driver in high school and working her way to assistant manager. “It was a natural fit,” Tracy says. I knew the business inside out and I really believed, and continue to believe, in the company philosophy: offer a high-quality pizza with the freshest, healthiest ingredients.”
www.chrisspizza.ca (250) 474-4343
WOMEN IN BUSINESS • 11
VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE - Wednesday, October 27, 2010
Local women making a difference
Bay manager looks to the past, present and exciting future of iconic shop By Jennifer Blyth
One of the best-kept secrets at the downtown Bay more people should know about? Ride the escalator to the top floor restaurant and enjoy a delicious, affordable meal and one of the best views in town. “You have to go up to experience it!”
I
t was Christmas, back in the 1970s, when a nine-year-old Joanne Boyer would have her first experience with The Bay. Recently emigrated to Canada from England, she and her mother were at Toronto’s Queens Street Bay store, waiting for that magical moment when the holiday windows would be revealed. “It was my first Christmas in Canada, so to see those curtains open – that was when I became very much emotionally connected to the Bay,” says Boyer, who recently took over from retiring Adele Matte as manager of the downtown Bay store. Boyer, always a big shopper, knew early on where her interests would serve her well. “It’s my pastime and my passion,” she says with a smile. Continuing a career in retail – generally fashion retail – that has spanned years, Boyer took the helm of the Bay downtown this past July. Part of what makes the Bay such an enduring presence is its unique place in Canadian history. “For me, now being part of the Bay, I am looking at the history of it even more,” Boyer says. At the same time, “how is it staying relevant for the future? It’s really exciting.” It’s also an exciting time for the downtown Bay, as both the brands and store culture are evolving. Both Victoria stores are “rightsizing,” or looking more closely at their unique place
Joanne Boyer is thrilled to be at the helm of the downtown Bay store. in the city – the downtown Bay with its more urban, city centre position and the Mayfair Bay with its more suburban setting – and ensuring they have the right products in the right places. Boyer’s downtown store, for example, where even the architecture lends itself to a different shopping experience, is emphasizing more fashion, for both men and women. Fashions for the home are also a highlight as the fourth floor accommodates a variety of furnishings ideal for outfitting both new downtown condos and neighbouring heritage homes. New fashion additions include the Coach brand of bags, plus more designers that aren’t
found at Mayfair, including Halston Heritage (linked to the actress Sarah Jessica Parker), Rachel Roy Signature, an up-and-coming U.S. designer, and the ultra-popular Not Your Daughter’s Jeans, “a miracle jean,” Boyer says. “We really want to suit the downtown customer,” she says, but adds that it’s not all about high-end; shoppers will find lines to suit just about any budget. “I think the one thing that’s guaranteed in retail is that it’s going to change. I just love the speed at which it moves,” Boyer reflects. “That’s what keeps me in it, but I love the people as well.”
And it’s not simply the interaction with her staff and customers Boyer enjoys, but actively seeking their input as well, so don’t be surprised to see the manager on the store floor, greeting customers and asking about their shopping experience. “I want to know what the customers are saying,” she says. “It’s all about working together to achieve a common goal.” Walking the talk, Boyer’s email address is prominent on each receipt, so that if there’s a compliment, complaint or observation, customers can comment directly to the boss. “It’s making a difference and it’s resonating with our customers. There are some really great things that are starting to happen.” Expect Boyer to be there to see them through. “I plan to be here for a long time,” she says. “This is just a beautiful place. The community is amazing and there’s just a quality of life here you don’t get anywhere else. “We are very proud to call this home.”
Women in Business PROFILE
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12 • WOMEN IN BUSINESS
Wednesday, October 27, 2010 - VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE
Local women making a difference
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Support of staff, customers & community is key to Thrifty Foods’ continued success
M
ost employees back at the grass roots with feel fortunate the customers,” Bruell says. to find a career “I totally love it.” they enjoy; to then find The Colwood store ema company where they bodies the family focus feel valued, have room to Thrifty Foods has become grow and that embodies known for. “The staff has their own values, it’s even been there for quite a long better. time so there’s definitely a Just ask Sheryl Bruell, family feel, and that transmanager of the Colwood fers to the way they deal Thrifty Foods store. with the customers.” “We’re here for the Part of that is also due community and we serve to its unique place in the the community; it’s very West Shore community. important to both myself “Almost everybody who and the company that we works here lives here,” give back.” Bruell explains. Bruell started with “It’s a great company Thrifty Foods’ Fairfield feel, with great people who store straight out of high- Sheryl Bruell manager of the look out for each other; school in 1984 and spent Colwood Thrifty Foods store. there’s a real sense of loyher next few years learning alty. They share a lot of my the ropes as a cashier. own personal beliefs.” Over the next few years, she worked her way Support for staff has been part of the compaup to assistant front end manager at Fairfield, ny philosophy since the start and whether that before moving on to front end manager at means working around school schedules or parJames Bay, then opening the Admirals Walk lo- enting responsibilities, that helps the employees cation. Next came an administration role with feel both respected and valued, says Bruell. “Just front end operations. knowing the company is behind me – they have Most recently, Bruell has taken over as man- me for life.” ager of the recently renovated Colwood Thrifty With the opportunity to continue to grow in Foods, a move she’s enjoying as it brings her her career and the support enjoyed by both staff back working with the customers. and the company as a whole, Bruell doesn’t see “It gives you a different perspective, being herself anywhere else.
WOMEN IN BUSINESS • 13
VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE - Wednesday, October 27, 2010
Local women making a difference
The Business of Business:
Building success from the ground up By Jennifer Blyth
S
wan’s Cara Segger tells a story about the day Swans pub was so busy that Janina Ceglarz, “the boss” not only of Swans but also of numerous buildings in Old Town, was found not in her office, but washing dishes to help the staff catch up. It only happened once, Ceglarz quickly points out with a laugh, but it points to how she approaches business. “Being at the job for 20 years, you practically master everything,” says Ceglarz, CEO of Heritage Realty Properties. Ceglarz came on board with the company at the beginning, with local businessman and philanthropist Michael Williams. Back before Swans even existed, “I was his first employee,” property manager for Williams’ lower Johnson Street buildings, Ceglarz recalls. At the same time, Ceglarz, who left communist Poland with her husband to come to Canada in 1981, was raising her young daughter and attending the University of Victoria in the evening, working toward her Masters degree in Public Administration. While a career in property management wasn’t in her plans, today, it’s
tough to envision Ceglarz anywhere but where she is. “Then Swans was opened and while I was keen to go and work for government, he offered me the job of vice-president,” Ceglarz says, noting that their complementary styles made the two good business partners: “I was business, he was the visionary. The ‘marriage’ was really great in that we also became friends.” Sadly, it came to an end 10 years ago when Williams suffered a fatal heart attack. While he had left his properties to the University of Victoria, he also asked that Ceglarz stay on to jointly manage the holdings. Today, Heritage Realty Properties is operated with a board of directors at arm’s length from UVic, and Ceglarz oversees not only those same LoJo buildings she started with, but also a selection of other buildings on Broad Street and of course, the iconic Swans. “Although I miss Michael very much, my job hasn’t really changed. He asked me to run the company as if he was alive, so I’m staying at the post. I would miss it too much. “I’m actually looking for opportunities to develop more,” she says. “Michael Williams was a pioneer of revitalization of downtown Victoria. We try to continue his vision.”
Part of that vision has to do with helping tenants, primarily small, independent shops, succeed. “We do whatever we can to help them survive in these difficult times,” Ceglarz says, pointing to initiatives such as last year’s Winter Scavenger Hunt through the shops of LoJo and the summer’s street festival that infused the area with energy and excitement. In the same vein, Ceglarz also supports bringing more people downtown to live and is excited about some of the projects reinvigorating Old Town. It’s also about mindset. “Business I think should be innovative and we should be conducting business for success, not for failure.” Complementing her business philosophy is a support for the community – supporting organizations such as the Youth Empowerment Society, for example, and Victoria Hospice. And then there’s Swans’ long-time support of C-FAX Santas Anonymous, including the campaign kick-off coming up again next month, Habitat for Humanity, Our Place and others. “We are helping a lot of local charities,” Ceglarz says. “I think every business should do that; it’s very important that we who are more fortunate in business or our personal life should support others. I Cont. on Page 34
Jennifer Blyth photo
Janina Ceglarz, CEO of Swans and Heritage Realty Properties.
Women in Business PROFILE
Tracy Fekete It’s unique, it’s healthy, it’s spectacular Whether you’re looking for a smashing corporate gift, a beautiful - and edible - centrepiece or just a special way to say, “Thank-you,” Tracy Fekete has the perfect solution: Edible Arrangements. Think a flower arrangement, but with fruit spikes of apples, oranges, bananas, pineapple, strawberries and more - all fresh-cut, with no preservatives and created just hours before you receive it. Any arrangement can be customized to include chocolate or peanut butter chocolate dipping as well as adding even more of what you really like. We also carry an extensive children`s line and many extras like balloons and cuddly stuffies. Each season and special occasion such as Christmas and Valentine`s Day offers special arrangements that can be viewed online at www. ediblearrangements.ca . The result is a dazzling, created-just-for-you, tasty masterpiece that is sure to bring your message home.
Tracy knew that introducing Edible Arrangements to Victorians would be a welcome addition to the Island culture. “Having grown up here, I know people love healthy, local and “green” . We sponsor many local events and donate to several charitable organizations to give back to our community“ she says. Edible Arrangements has been well utilized in the corporate arena and makes any business party worth talking about. It’s as easy as picking up the phone and having your “party” delivered. “It’s such a novel idea in this economy with a price point from $30 to $300,” says Tracy, who now has two locations - at Hillside and Blanshard and now in Langford at Millstream Village. “We really enjoy how happy our product makes people,``she says. “Exemplary customer service and product is number one on our list. Come on in and get your free sample soon”.
250-915-1200 • #2401G Millstream Road 250-385-8585 • #30-797 Hillside Avenue www.EdibleArrangements.ca
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14 • WOMEN IN BUSINESS
Mention or bring in this ad to purchase any of these sevices during the month of October and a portion of the proceeds will be donated to the Canadian Breast Cancer Foundation!
WOMEN IN BUSINESS • 15
VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE - Wednesday, October 27, 2010
Local women making a difference
Join the fight against breast cancer during awareness month T his month women here in Victoria and across Canada join the Canadian Breast Cancer Foundation in marking Breast Cancer Awareness Month. The Canadian Breast Cancer Foundation is the leading national volunteer-based organization dedicated to creating a future without breast cancer, and the dedication serves to remind Canadians that breast cancer is the most common cancer among Canadian women. However, if 70 per cent of eligible women had a regular mammogram, the mortality rate would be reduced by 30 to 35 per cent. Women age 40 and older are encouraged to book an appointment today by calling 1.888. GOHAVE1. Every year the Canadian Breast Cancer Foundation, BC/Yukon Region, along with its donors, sponsors and partners raise funds for the purpose of supporting the advancement of breast cancer research, prevention and early detection. Within the region, more than $15 million in breast cancer research grants, fellowships and research chairs has been funded by CBCF since 1992. And in 2009, almost $1 million in breast cancer research grants was awarded to five British Columbian researchers. Here on Vancouver Island, more than $1 million has been granted to local researchers since 1994, along with fellowships totalling $419,744 to support the work of innovative young Island researchers. In addition to research, Vancouver Island community grants have totalled $60,700 in the past two years, funding programs ranging from the Victoria Immigrant & Refugee Centre Society program, Healthy Immigrant and
dedicated to raising funds for breast cancer research, and education and awareness programs. Here in Victoria, the run takes place each year at the University of Victoria in early October.
Additional Breast Cancer fundraisers coming up include:
October’s Run for the Cure brought supporters together to raise funds for breast cancer research, education and awareness programs. Refugee Women – A Strategy for Prevention and Early Detection of Breast Cancer, to the Victoria YWCA’s Encore Program, providing support to women who have experienced breast cancer surgery. For many, dragon boating has become synonymous with the fight against breast cancer and with more than 220 breast cancer survivors from Vancouver Island participating each year in this international movement, it demonstrates that women can and do lead healthy and active
lives after breast cancer. Supporting paddlers’ efforts and initiatives, The Canadian Breast Cancer Foundation has provided $143,500 in funding to 10 Island teams since 1998. Throughout the year, the Capital Region also plays host to a variety of events that raise both funds for and awareness of breast cancer, including the Canadian Breast Cancer Foundation CIBC Run for the Cure, Canada’s largest single day, volunteer-led fundraising event
• Through Oct. 30 at Winchester Galleries’ Humboldt Street location, the Canadian Breast Cancer Foundation will benefit from the sale of works by artist Herbert Siebner. Angela Nielsen, daughter of the famed artist, and her husband Rene have generously donated more than 50 pieces of his work with proceeds to support a future without breast cancer, in memory of her father but also for her mother, Hannalore, who passed away from breast cancer. For details, call Winchester Gallery at 250-382-7750. • Wear pink or dress casual Oct. 28 and support the Canadian Breast Cancer Foundation. Buy your Get Pink’d! button and wear it to help improve the health and lives of those affected by breast cancer. Visit www.cbcf.org/ getpinkd for details. • The Canadian Breast Cancer Foundation, BC/Yukon Region has created a lovely series of products such as art cards and posters, tote bags and trivets bearing Emily Carr’s Wild Lilies, a favourite of Carr’s sister, who died from breast cancer. For more information, including details about the many volunteer opportunities available, call the Canadian Breast Cancer Foundation at 250-384-3328 or visit online at www.cbcfbc.org
Women in Business PROFILE
Suzanne Goldie & Nicole Tryon Installs Coordinators at RONA, Langford Installing a floor, a bathtub, cabinets or window treatments is not always an easy task. Whether you’re transforming a bathroom into a spa or simply replacing a countertop, professional installers will take care of all your needs. If you want to do part of the work yourself, but lack the skills for other parts, it doesn’t matter - pros are there to help you. RONA deals with recognized and certified professional installers. Everything that’s installed by RONA and its certified partners carry a one-year guarantee from RONA. In most cases, the manufacturer’s warranty also applies. With over 30 years experience in the service industry and both having been with RONA since the store opening in 2005, Nicole and Suzanne understand
Doing it right. Since 1939.
how hard it is to find the right installer and get through a renovation on your own. As Installs Coordinators, their role is to bridge the gap between the consumer and the coordination of all the aspects of a home renovation. After initial consultation and needs determination, either Suzanne or Nicole will pleasantly and patiently walk you through the process of choosing the best contractor for the job, quoting/estimating, material selection, timelines, guarantees and financing. “We have great ideas and offer alternatives that typically consumers may not have thought of. We have a great team, great installers and our patience benefits the consumer”, says Suzanne. “You get the personal touch with our staff”, says Assistant Manager John
www.rona.ca www.rona
Alcadinho”. “They will guide you through the entire process for any renovation large or small, and coordinate all the contractors, installs and materials to get it done right! Our customer’s satisfaction is our number one priority and being
850 Langford Parkway
hands on at store level ensures that you are not dealing with a 1-800 call center”, says John. Contemplating a reno? Come and see what ideas they have for you! Call our Installs Division and don’t forget to collect your Air Miles!
(250) 478-6680
16 • WOMEN IN BUSINESS
Wednesday, October 27, 2010 - VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE
Local women making a difference
Help for those with MS A S
amantha Weeks founded Emma Dane Design in 2004 and is committed to offering her clients the best design and construction experience possible.
Before
Emma Dane Design is a one-stop-shopping allinclusive Design and Build firm specializing in complete design and renovation services for residential and commercial projects. Unlike other firms which only offer one of these services, we are able to meet our clients’ needs from conception to completion. We begin by wearing our “designer” hat and crafting well planned designs to suit each unique client. Then we don our “general contractor” hat and work closely with our very own contracting teams for the execution of the construction. The result is a seamless project from start to finish, a job “done right” on budget and within the timeline.
After
From the big picture to the fine details, our focus never waivers to ensure the vision for your project is achieved.
3586 Cedar Hill Road | Victoria | Ph 250.388.0578 | Fx 250.388.0595 info@emmadanedesign.com | www.emmadanedesign.com
honours these independent professional creative artists who have chosen to teach for us Thank You!
Jenn Robins Printmaking
Joanne Thomson Illustration Art Business
Jessica Michalofsky Art English Carole Thompson Writing Acrylic Painting
See our website for full profiles.
Kerry Mason North West Coast Art History
Joyce Kline Installation Drawing
n estimated 55,000 to 75,000 Canadians have multiple sclerosis, a debilitating, multi-faceted disease that can affect each person differently. Commonly diagnosed between age of 15 and 40, and striking three times as many women as men, the impact on families is tremendous. For Tracey Gibson, Manager Development, South Vancouver Island Chapter of the MS Society, the opportunity to help has been remarkable. “When I was on maternity leave with my daughter, I realized I wanted to find a job that would provide me with a work-life balance and also the feeling of knowing that what I am doing is making a real difference,” Gibson reflects. In one of those “timing-iseverything” moments, “I received a call from the executive director wondering if I would be interested to come to chat with them. Walking through the doors of the MS Society I knew that this was a place that was really helping.” Three days after starting as Manager of Development, a woman visited the office and told Gibson she wanted to start up a walk team. Gibson learned the woman had been diagnosed with MS four months earlier. She had two children, worked full time and was struggling keeping it all together at the age of 33. When her children came home from school, she was often exhausted in bed and unable to cook dinner. She had to rely on friends and family to take the children to their activities and her son was often responsible for cooking dinner. “Looking at this women you would not see the MS, however it was changing her life daily. Coming into the MS Society was a way for her to feel connected and give her hope she and others could do something to find a way to end MS,” Gibson says. For everyone with MS, the society and the North Park Street centre is a welcoming
The MS Society’s Tracey Gibson (right) with Sukhi Tomana.
“For some people it’s a very social place for them to come and we often hear that it’s like a second home for them…” – Tracey Gibson place offering social, emotional and physical support. “It will provide something a little different for each person,” Gibson says. “For some people it’s a very social place for them to come and we often hear that it’s like a second home for them, a place where there MS is recognized by others who are going through the same things.” With MS often diagnosed in the family/career-building years, the results can be significant.
“As a woman with a career and a young family, my life is busy and there are times when I wake up that it would be great to crawl back into bed,” Gibson says. However, “there are many people living with MS who wake up and are not able to see, or their hand has gone numb and they cannot dress themselves and they literally have to crawl back into bed because the simple task of getting dressed has exhausted them. Those are the bad days.” On the good days, “many of the people that I meet continue to live life, and take each day as it comes. My inspiration comes from knowing that those who are living with MS have challenges each and every day to overcome, and that by my coming to work each day...I can work toward giving them some hope that one day we could find a cure for this disease.
Women in Business PROFILE
Janet Young Need N d more space? ?
Danielle Hogan Art History Lesley Turner Drawing Textile Arts
WWW.VCA.CA 250-598-5422 “Educate Your Imagination”
Yvonne Owens Women in Art History
Not only is an organized home a tidier home, a tidier home reduces stress. If you need help organizing your living space, All Organized Storage’s Janet Young can help. With a practical and organized attitude to help make the most of your storage spaces, Janet’s goal is to bring calmness, order and space to her clients’ lives. Combining education, experience and product knowledge, Janet is the only custom closet vendor on the Vancouver Island who is also a Trained Professional Organizer. In fact, Janet can double or
triple your storage capacity in standard closet by installing appropriate closet organizers. “Each individual has a unique storage style, needs and budget, so there’s no onesize-fit-all for storage,” explains Janet. Custom Closets and Storage Solutions include: • Solid Wood • Melamine and Wood Veneers • Adjustable European Modular • Rollout Shelf Conversions
www.allorganizedstorage.ca (250) 590-6328
WOMEN IN BUSINESS • 17
Wednesday, October 27, 2010
PrinceHeron Communications
Women in Business PROFILE
Tamara Knott
Communication Tools For The Workplace
Make Everyday Gourmet with Epicure Selections Independent Epicure Selections Consultant Tamara Knott loves to help families save time in the kitchen, save money on their grocery bill and enjoy delicious, healthy meals and snacks. Tamara, busy mother of 2 says, “Epicure makes it so easy with quick recipes and flavours your family will love.” Host an Epicure tasting at your home or office and earn FREE Epicure products. Call today to book and ask about Tamara’s exclusive Friday night Pamper Parties at a local salon/spa.
Victoria based Epicure Selections has been making all-natural, wonderfully fragrant spice blends and gourmet foods for 15 years and is Canada’s fastest growing direct sales company. Talk to Tamara about becoming an Epicure Consultant so you can enjoy the freedom, flexibility, friendships and extra income from this home-based business.
Tamara Knott – Independent Consultant • 250.213.9352 • tamaracooks@shaw.ca www.twitter.com/The_Spicelady • www.facebook.com/tamara.knott.spicelady
WE PUT OUR CLIENTS
FIRST
At Canaccord Wealth Management, we pride ourselves on providing service that surpasses our clients’ expectations and is responsive to their needs. Our Complete Canaccord approach is a comprehensive process that encompasses all your wealth management and financial planning needs.
Fiona Prince is a Communications coach and advisor who helps people understand how and why miscommunication occurs, what to do when it happens, and how to manage the fallout so they can get on with their work and life with less stress and more fun. Good communication means different things to different people. Fiona’s “one-size-does-not-fit all” approach ensures you will receive customized presentations, coaching and training for yourself, your staff, and all your teams. As a dedicated, enthusiastic coach who thrives on the success of her customers, Fiona finds opportunities to mentor others through her position as Regional Director for Roaring Women Vancouver Island. She teaches Interpersonal Communications and writing courses at Royal Roads University and is an approved facilitator for the BC Provincial Government.
Fiona is available for guest speaking, team-building, and private coaching sessions. She is experienced with all sectors: public, private, not-for-profit and academic. Whether you are a solopreneur, entrepreneur or management in a large organization, let her help you manage and improve all your communications: written, online, by-phone and in-person. Popular Workshops include: • 8 Terrible Truths about Communications • Difficult Conversations--How to Have Them • Gotta Teach! How to Teach Anyone Anything • How to Improve Your Writing • Team-Building with Temperament Women in Business Special Coaching Package: Keirsey Temperament assessment and three hours of one-to-one coaching $450. Regular Price: $575. 575.
Fiona Prince, Kimberly Brown B.Comm, CFP Investment Advisor T: 250.978.5341 E: kimberly.brown@canaccord.com www.kimbrown.ca
BFA, MA Applied Communications
250.418.5982 princeheron.com
Contact me to see how Complete Canaccord can help achieve your financial goals.
• Certified Keirsey Temperament Professional • Regional Director Roaring Women
www.twitter.com/princeheron www.fionaprince.com
A DIVISION OF CANACCORD GENUITY CORP., MEMBER – CANADIAN INVESTOR PROTECTION FUND
Book an appointment at www.tungle.me/fionaprince
Are You A Roaring Woman? We are! Give us a call to find out what we can do for you. YOUR LIFE.
Annette Quan FMA, FCSI, Financial Advisor Life Representative
OUR COMMITMENT. Kimberly Brown B.Comm, CFP Investment Advisor T: 250.978.5341 E: kimberly.brown@canaccord.com www.kimbrown.ca
A DIVISION OF CANACCORD GENUITY CORP., MEMBER – CANADIAN INVESTOR PROTECTION FUND
107-3550 Saanich Rd. , Victoria • 250.475.0844
Merilyn Litster ARMS AR MS Lifestyle Assistant & Professional Organizing Providing help for those with Alzheimer’s, Respite Care for caregivers, Medical Recovery Assistance, Seniors Independence Support, plus organizing and downsizing.
DEBORAH HAYES
Independent Beauty Consultant 250 881 4662 www.marykay.ca/dhayes1
www.armslifestyleassistant.ca 250-883-0686 • mer@armslifestyleassistant.ca
Our vision is to assist every woman worldwide in atta attaining and maintaining healthy self-esteem, bu building a business or career that supports her va values and her financial goals and gives her the ability and means to effect change in her c community, family and the world - making it a better place – ripple by ripple. Will you join with us?
Linda Ferguson Linda Ferguson Designs “Eco friendly clothing for discriminating women” 2500 Westview Terrace, Sooke, BC 250.642.1842 lindafergusondesigns.com lfd@lindafergusondesigns.com
18 • WOMEN IN BUSINESS
Wednesday, October 27, 2010 - VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE
Women in Business PROFILE
Women in Business PROFILE
Susan Moskal
Donna Dewaard
Whatt NAIL CAREER EDUCTION can d Wh do ffor you...
Auto A t Repair R i Concerns C Are A History Hi t
Many women have taken charge of there life to change the career path. Maybe they were a stay home mom, or working a job and they wanted something different. Nail Ca“It was very detailed, casual, and well informed. reer Education is the BEST Nail Tech Course Susan (our educator) didn’t leave anything out. the Island offers. Easy to learn hands on, this wass aan awesome Susan (owner/ operator) has earned the ABA course!” Tech rsee!!” !” -Tara Muir u / Nail ailill TTe Tec echh SSalon Nail Competition Award 2007 and is a QQualified Competition Judge and very proud of her Qu Qua numerous HAPPY and knowledgeable students. nu
Donna, the other half of Old Style Repair is the service writer, marketer and quality control person. With her own experiences she ensures women are at ease in knowing their concerns are met. All vehicles and customers are treated with honesty and sincerity. Awarded with the 2010 BBB Torch Award, the 2009 Business of Excellence Award the focus of this business is based on honest and ethical values.
“Wow!! I am so busy it is unreal , I can’t believe it.. You said it would happen that way and it has. Thank you for having faith in me, from you that is big, I appreciate the referral.” - Michelle Gulliver / Nail Tech.
nailcareer.com
Creating The BEST Techs for 23 yrs.
www.nailcareer.com (250)478-4155
Customer education is keen at this rare repair shop, where people see what is to be repaired. All repair needs are met, vehicles are serviced; Donna is the person who meets, greets, sets up your service, and ensures you understand exactly what your vehicle issues are, and exactly what your costs are going to be. Transparency is key in building trust.
Old Style Repair Ltd.
www.oldstylerepair.ca
Technology of Today ~ Service of Yesterday
(250) 478.9246
British Columbians can now recycle all household batteries in numerous locations throughout the province.
Contact us for your free ‘Guide to Planning Ahead’
It’s easy, just visit call2recycle.ca/batteries or call 1-877-2RECYCLE to find a convenient drop-off location near you.
www.petmemorialcenter.ca 250.984.1933 Recharging the planet. Recycling your batteries.™
Visit http://www.call2recycle.ca to find a location near you. Women in Business PROFILE
Family Law
Janette Kelly & Vivienne Scott
PRACTICAL
Personall Companions P C i tto S Seniors i New business owner Janette Kelly recently found herself needing another pair of Helping Hands to cope with an increasing client base. She knew exactly where to turn for that special someone who shared her passion for service excellence that is delivered with sincerity, warmth and personal integrity. Her sister, Vivienne, was the perfect fit. Having worked together in the UK in the family-run
residential rest home (Assisted Living), the sisters have the relevant background and experience to meet senior clients’ personal needs in a friendly, trusting and professional manner. “We love interacting in seniors’ lives, providing the extra help necessary for them to experience quality living on a daily basis”, says Janette. “Vivienne and I have a natural synergy which leads to great teamwork. This isn’t just a business – it’s a personal calling, and we feel privileged to provide such a worthwhile and necessary service in our local community.”
www.helpinghandspss.ca
Your Community.
250.881.0118
Y
www.victoriay.com WE BUILD STRONG KIDS, STRONG FAMILIES AND STRONG COMMUNITIES
CHILD-CENTERED ADVICE
DIVORCE COLLABORATIVE AGREEMENTS SEPARATION AGREEMENTS CUSTODY/ACCESS/SUPPORT ISSUES MINISTRY REMOVAL Susan J. Loney
Wendy K. Zimmerman
VicWest Law
250-384-1804
1006 Russell St. (off Craigflower), Victoria • www.vicwestlaw.ca Women in Business PROFILE
Jandy Gruhn Treatt yourself T lf tto a U Uniqua i experience... i Jandy Gruhn, owner of Uniqua Spa in Metchosin, brings over 15 years experience in the cosmetic industry and esthetics as part of her repertoire and credentials. Her thorough knowledge of the high end cosmetic lines gives her ability to source the best products for her spa customers. Her passion to create the ultimate spa experience is clearly evident in her caring and outgoing personality. Her attention to detail is demonstrated in the atmosphere, design and layout of the spa space. Jandy’s commitment
UNIQUA SPA
to superior customer service and excellence has been displayed in the many awards she holds. Jandy comments, “As an esthetician I believe in giving the ultimate in service and pampering. My passion is making others feel great, at Uniqua you are my priority. Each visit will be custom tailored to your needs. My emphasis is on quality of service and creating an exceptional experience. I also believe in continuing professional development as there is no end to what can be learned in this industry.
www.uniquaspa.com (250) 478.1763
WOMEN IN BUSINESS • 19
VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE - Wednesday, October 27, 2010
Local women making a difference
Women in Business PROFILE
Christine Campbell Your Mobile Mortgage Specialist Specialist. Christine is born and raised in Victoria and currently resides in the Westshore with her family. She has two sons, and is an active member of the community. From first-time buyers to existing homeowners looking to make a move, consolidate debt, or purchase an investment property, Christine brings a wealth of knowledge and experience to every client. She has been in the banking industry for over 25 years and is dedicated to finding you the right product at a competitive interest rate. Her expert
advice and commitment to providing exceptional service makes Christine the right choice to secure your mortgage financing. Whether your credit is impeccable, or less than perfect, she welcomes your call. Did you know you could potentially save thousands of dollars on your mortgage with little or no cost to you by switching to RBC? Contact Christine Campbell “Mobile Mortgage Specialist” to find out how.
e. christine.campbell@rbc.com t. (250) 415-8779 http://mortgages.rbcroyalbank.com/christine.campbell
The new pampering boutique for women in Victoria! The Bay’s Chanel specialist Venus Earle looks ahead to the colours of fall.
Colour yourself beautiful this fall
W
hile women often take the time to tuck away those summer pastels for their favourite fall wardrobe pieces, they shouldn’t forget a seasonal update for their makeup as well. This season, expect to see lots of pink tones, says Venus Earle, Chanel specialist at the Bay dowtown. For those wanting more drama, products such as Chanel Rouge Allure Extract de Gloss Collection pairs rich, intense colour with a lustrous gloss. Fall also welcomes the start of party season so a make-up look that can go from day to
night makes sense. Start your work day with a lighter eyes and lips, then after five, it’s time for a little Hollywood glamour. Add depth to your look with a smoky eye treatment and deeper tones on the lips, Earle suggests. On the cheeks, consider darker plum shades for contouring, then blend with lighter pink tones on top. Looking to make a dramatic entrance? Take your lead from Chanel and pair that little back dress with rich, red, glossy lips – all eyes will definitely turn your way!
Bikini Waxing, Pedicures, Manicure, Extreme Lashes. One of a kind jewelry & fashion accessories from LA. Book your appointment or special party today.
250 590 4400 • frillylilly.ca Women in Business PROFILE
Women in Business PROFILE
Jessica Salema Looking L ki ffor th thatt urban, b ttrendy d salon... l without heading all the way downtown? The recently opened Cabello Salon, on Veterans Memorial Parkway, is your modern, contemporary salon in the heart of the suburbs. Helping clients achieve the hair of their dreams, salon owner Jessica Selema trained and worked for four years in Vancouver before moving to the Island two years ago. Highlights of her career have included working the runway for Versace’s first Vancouver
fashion show and creating fabulous theatre hair, but she believes it’s essential to continue learning and has travelled as far as London, England to further her education. Her goal at Cabello: To create an urban, relaxing atmosphere for clients and a creative, supportive work environment for stylists to learn and produce artistic hair.
131-2745 Veterans Memorial Pkwy (250) 590-1866 www.cabellosalon.ca
Hillside Veterinary Hospital Dr. Glynis Newman Dr. Sylvie Abrioux Dr. Jennifer Chan & Associates
Our doctors and staff recognize that your pet is a member of your family and deserves the best health care available. Voted “Best Pet Clinic in Victoria 2009 & 2010” in the “Best of the City” readers survey.
Carolyn Barter
Resale it just makes sense! Carolyn Barter is often heard telling clients: “You can find your style at Baja Rosi’s.” At the helm of Baja Rosi’s for eight years, the West Shore shop has experienced terrific success, offering affordable, stylish clothing for women. And for the busy mum or executive, Carolyn even offers a free personal shopper service. “We have very experienced stylists who will help you choose the right look from head to toe including shoes, handbags and accessories… all to fit your budget and lifestyle!” Carolyn says. Giving back to the community that has supported her is essential, and her involvement includes sponsorship for a Belmont graduate and for Miss Teen
Victoria. Baja Rosi’s recent “Bling your Bra” event raised hundreds of dollars for breast cancer research while the Options Pregnancy Centre fundraiser – inviting clients to come and fill a bag for $10 – raised more than $3,000 for the local charity. As an on-going effort, the shop’s in-store charity accounts allow clients to donate their consignments dollars to the charity of their choice! “What’s next for Carolyn and The Baja Girls? After 8 years of success on the Westshore, Carolyn is thrilled to announce the upcoming opening of her second store at Admirals Walk in early November!” Stop by to see what’s in store today! We’re open 7 days a week.
• Hospital and Surgical Facility • Preventive Medicine X-rays and Laboratory on site • • Chiropractic, Acupuncture & Massage Rehabilitation & Victoria’s only Hydro-Treadmill • • Open 7 days a week Performance Enhancement Therapy for canine athletes • At Hillside Veterinary Hospital our team is committed to providing the best health care services for your pets.
1700 Kings Rd., Victoria 250.598.4477 www.hillsidevethospital.com
www.bajarosis.com 103-797 Goldstream Ave. • 250.391.6033
20 • WOMEN IN BUSINESS
Wednesday, October 27, 2010 - VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE
Fall Is Here... Debbie Foster (right), Manager of Wine Kitz Saanich Plaza.
When it comes to wine-making today, more often it’s women who are exploring the wonderful world of the grape. Helping them along the way is Debbie Foster, manager of Wine Kitz at Saanich Plaza. Recently promoted to manager of the Saanich store, Debbie is always willing to lend her expertise. From the beginner to the expert, each wine connoisseur is walked through the wine-making process, to achieve the unique taste to each palette. The result is an award-winning wine experience at affordable prices. At both the Saanich & Shelbourne locations, new customers can take advantage of free bottles, corks, labels and shrink caps and don’t forget to enter online to win a free wine kit valued at $250 – just email your contact information to wine@winekitzsaanich.com. The draw will be held Nov. 30.
Fall in Love with the New Styles of the Season
W
ith the calendar turning to October and more leaves on the ground than in the trees, it’s time to think about what fall and winter will hold for your wardrobe. For an insider’s look at what to expect this season, Hilary Jordan, Image/Wardrobe/Personal Shopping Consultant with The Style File™, offers a sneak peek. “Body-conscious silhouettes, timeless classics with a playful edge and retro opulence abound!” Jordan notes, but at the same time, “simple lady-like pieces and minimalism embrace a simple but elegant practicality.” The key, as always? “Shop for key pieces to mix and match that will give many stylish options to suit your clothing lifestyle.” Adding a modern touch to some of those classics can be a great way to stay current, without having to invest in a new wardrobe each season – wake up your fall wardrobe with these top trends:
Saanich Plaza 3567 Ravine Way • winekitzsaanich.com • wine@winekitzsaanich.com
The Colours – Rich shades of teal, berry-red, forest green, plum and burgandy, plus jewel tones of sapphire, emerald, amethyst and amber are on trend for fall. Add a touch of class with this season’s “it” neutral – camel – as well as beige, gray, winter white and black (still a girl’s best frend!).
Shelbourne Village Square 202–3749 Shelbourne St • 250.381.3700 • dougfowles@gmail.com
The Textures – Tweed and texture go handin-hand! Bundle up in cable knits and faux fur.
Sandra L. Stolz LL.B., AMP
MORTGAGE CONSULTANTS AND STRATEGISTS Whether purchasing your first home or refinancing your fourth property, wading through the myriad choices for mortgage financing can be a daunting prospect.
reverse mortgages, and releasing home equity for investing, debt repositioning, home renovations, helping family members and more.
But making those choices easy-to-understand so clients can choose the best product for their unique needs is all in a day’s work for Sandra Stolz, LL.B., AMP, owner of Verico Nova Team Coast (“the Nova Team”) with husband Malcolm Laird.
Understanding that each client is unique, the Nova Team offers a unique mortgage strategy to meet their specific needs. Not only do Stolz and Laird educate referring professionals and clients about the benefits of working with an independent mortgage expert, but they have also created a number of programs and multi-media seminars for all audiences, such as Working with a Mortgage Broker, Financing your Home Purchase, Wealth Creation, Make your Mortgage Tax Deductible, and Reverse Mortgages and Alternatives.
Working with more than 40 residential mortgage lenders, as well as lenders financing commercial properties, the Nova Team’s financing services include home purchases, mortgage refinances, mortgage renewals, recreational property financing,
The Prints –“Step out of the box” in fashion statement with leopard, cheetah, paisley and colourful abstract and digital designs. The Dress – Show off your curves – it’s all about the waist and a return to the glamorous 1950s! Think Marilyn Monroe and Audrey Hepburn plus Mad Men’s ‘60s-inspired frocks. The Skirt – The key message for skirts is volume and length, with hemlines falling below the knee. For a more polished look, choose a classic pencil skirt in simple, clean lines and hem slightly above, at, or slightly below the knee. If you are longer in the leg hem an inch or two below the knee. The Pant – Floor grazing, wide leg, flared, cargo or super-slim and cropped. Keep the look sharp by pairing with the right top for a balanced proportion. Determine what shoe or boot you will be wearing before hemming to the correct length. Cont. on page 21
Lucie Zettel Spice S i up your life! lif !
S d St Sandra Stolz l and d Verico Nova Team Coast
As an independent mortgage consultant/broker for six years, because she doesn’t work for a financial institution or a lender, she “can focus solely on what works best for the client,” explains Stolz, a licensed B.C. mortgage broker and member of the Mortgage Brokers Association of BC and the Canadian Association of Accredited Mortgage Professionals. Additionally, Stolz is an Accredited Mortgage Professional (AMP), demonstrating her commitment to providing clients with the highest level of service and achieving the national proficiency standard by demonstrating a commitment to ongoing in-depth education and maintaining a high standard of ethical behaviour.
The Luxe Details – Add femininity to your wardrobe with lace, ruffles, rosettes, bows, feathers, skins, pleating and draping.
Women in Business PROFILE
Women in Business PROFILE
“We work hard to build relationships with both clients and referral sources,” Stolz says, noting their emphasis on education. “Now more than ever, Canadian borrowers need the services of an independent mortgage consultant to be a tour guide in negotiating the maze of mortgage products, terms, lenders and rate offers.”
Look lush in leather, cashmere, velvet and sherling or casual in dark denim. Create contrast by mixing textures and patterns.
Find it difficult to fit in delicious, healthy choices to your everyday meals? Epicure Selections can help you with that. Spend less time in the kitchen and more time with your family and friends. With Epicure Selections, you will turn your every day into gourmet just by opening a jar! From Greek vinaigrettes to Moroccan spice blends, all products from our international pantry are made using the best ingredients available in today’s world market. Epicure Selections blends of herbs, spices and
specialty products will tempt you to get in the kitchen and make delicious “hard to believe you made this” meals in a fraction of time. Our line of product is available through catalogue orders, home tasting party demonstrations and, online ordering. Epicure is Canada’s fastest growing direct sales company. A home-based business with potential for unlimited income in a positive environment and the freedom of being your own boss, Epicure Selections will spice u p your life in many ways.
www.epicureselections.com
MOYER creative group
Building on successful careers in education, law and industry, Stolz and Laird have the experience, knowledge and skills necessary to work for their clients, to understand their specific needs, and to ensure they understand the various financing options to make the best choices possible.
vision values creativity
“It’s about more than just best five-year rate as not all mortgages are created equal,” Stolz notes. “Borrowers and those persons referring clients to us can rest assured we have the licensing, education, ethics and experience to fully understand their needs and to find the best mortgage with the best terms and rate to fit the situation. Each person is unique – it is not a ‘one-size-fits-all’ proposition.”
communications and community relations consulting
For more information, call Sandra Stolz and Verico Nova Team Coast, at 250-727-NOVA (6682) or visit www.EquityRelease.ca
sandrastolz@shaw.ca (250) 727-NOVA(6682)
250-642-4654
Climate Action West Shore Director, WestShore Chamber of Commerce
Cindy Moyer 250.474.7390
WOMEN IN BUSINESS • 21
VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE - Wednesday, October 27, 2010
Local women making a difference
Oh, What To Wear?!
Hilary Jordan, from the Style File
Cont. from page 20
The Suit – Embrace the return of the tailored, classic pant and skirt suit, a must-have timeless investment for fall. Mix and match pieces for a corporate or creative look.
Hot Extras: The Outfit Makers
The Shoe – Ladylike kitten heel and stilettos, chunky Oxfords in various heel heights, ballet flats or the shootie (part bootie part shoe!) are hot. From neutrals to brights, plain or with luxe details, this season’s selection is sure to send you into a foot frenzy!
chic and interesting dimension and contrast to any outfit.
ultra modern appeal in chunky knit designs with soft details. Find balance in your style by pairing an over-sized cardigan with slim pants or leggings.
The Boot – Military chic – rugged but sleek, lace-up Victorian-style booties, over-the-knee and riding styles. Boots galore, short and tall. Fashion plus function equals one standout pair of boots!
The Hat – A fun and funky hat will set you apart from the crowd. Look for feminine cloches, sophisticated fedoras, artsy berets, elegant turbans and care-free trapper styles.
The Blouse – Soften any daytime or
The Bag – Replace last season’s large
The Jacket – Time to say goodbye to the loose boyfriend blazer and hello to a more fitted version. A military, tuxedo or the classic Chanel-inspired cropped jacket will add polish to any look. The Sweater – Classic sweaters find
nightime ensemble with a soft feminine, tailored blouse, the perfect compliment to any outfit. Team a longer tunic style with slim pants or jeans for an uptown look.
carry-all for a smart structured handbag. Bold yet elegant, this fall’s retro bag has a top-handle design in a range of interesting textures and designs.
The Belt – A belt will accent, give shape and add interest to a monochromatic outfit. A defined waist gives the illusion of an hourglass silhouette.
The Coat – Invest in a classic statement coat. Outerwear trends include military, reefer, swing, parka and double-breasted styles with simple clean lines. The “of the moment” camel coat or cape is a wear anytime, anywhere classic you will love forever.
The Scarf – What keeps you warm and looking hot? A scarf adds instant
The Glove – From leather to lace, elevate your style in a pair of ’50s-style elegant gloves in both long and short styles.
The Leg – Trend-setters will be wearing knee-high or over-the-knee socks and thigh-high stockings! Add an edge to your style in opaque, printed, knitted or crocheted fashion tights in a variety of patterns and colours. Statement Jewellery – Evoke drama in big, bold statement pieces. Whether an enchanting cuff bracelet, opulent cocktail ring, dramatic necklace, or broach, this is the season for size. Gems, semi-precious stones, mixed metals and Victorian-era inspired pieces rock!
At Hemminger Schmid Your Full Service Law Firm - We care to understand you and we care to understand your legal needs.
Val Hemminger Lawyer and Mediator
Val earned her law degree from the University of Victoria in 1995 after obtaining an Honours B.A. in 1991 at UVic and then her M.A. from York University in 1992. A practicing lawyer since 1996, Val brings years of knowledge and expertise in multiple areas of law. Val opened Hemminger Schmid in the Fall of 2007 and through her combination of social conscience and legal expertise, she is able to provide clients with excellent advice and service, both inside and outside the courtroom.
Yasmeen Grant Barrister & Solicitor
Yasmeen earned her law degree from the University of Victoria in 1995, after receiving her B.A. in Foreign Languages and Linguistics from McGill University. She articled with Val Hemminger as her principal and, since her admission to the British Columbia Bar in 2009, has joined the Hemminger Schmid team as a fulltime associate. Yasmeen’s focus is in the area of family law.
Ritchelle Randhawa Barrister & Solicitor
In December 2009 Ritchelle moved back to Victoria and joined Hemminger Schmid. She practices primarily in the areas of Real Estate Law and Wills and Estates. Ritchelle enjoys working closely with her clients, ensuring that they receive the care and service they deserve.
Robyn D. Smith Barrister & Solicitor
Robyn earned her Bachelor of Laws degree from the University of Victoria in 2009 and completed her articles with a local practitioner. She was admitted to the BC Bar in 2010. She also holds a B.A. in English from the University of Calgary. Robyn has various legal experience that she gained through both the University of Victoria’s Law Co-op program and her articles.
Two Convenient Locations to Serve You 110 - 2800 Bryn Maur Road | Langford 204-388 Harbour Road | Victoria
250.220.8686 www.lawyersandmediators.ca
22 • WOMEN IN BUSINESS
Wednesday, October 27, 2010 - VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE
Cyndi McLeod: Leading Royal Roads toward growth Royal Roads’ unique programs and innovative delivery model are among the university’s many strengths
P
ositioned on one of the country’s most charming campuses, in a vital, soughtafter corner of the globe, and boasting a unique education delivery model that allows professionals to pursue their studies while continuing to work, Royal Roads University has a lot to offer. Leading the charge to get that message out is Cyndi McLeod, MBA, Royal Roads University’s vice-president of marketing, recruitment and business development. McLeod joined Royal Roads last year after 10 years working at Thompson Rivers University as associate vice-president, international education, training and development, and chief executive officer of TRU World. “At Royal Roads I take a leadership role for all marketing and business development domestically and internationally,” McLeod explains. “As such I ensure Royal Roads is seen as a leader in education in British Columbia and around the world. The prestige of our programs and the high quality of education we offer is the foundation that helps us achieve our ambitious growth targets. ” With an MBA in International Business, McLeod has worked in B.C. post-secondary education for 26 years, including eight years as a dean, and in leadership roles in more than 30 different program areas. She has a success-
ful track record in marketing and business development, having worked in more than 110 countries worldwide. For her considerable efforts, McLeod received a distinguished service award from Thompson Rivers University in 2005 and an award for teaching excellence and community college leadership from Texas University in 1995. “It’s been a very exciting year for me,” she says when talking about her recent move to Victoria. “At Royal Roads we’ve seen the highest number of applications in our history and we’re still undergoing a brand rejuvenation process with more brand strategies expected to unfold in the next few months, so that will be exciting as well.” So what brought McLeod from Kamloops to Victoria? “Primarily it was the unique programs and delivery methods at Royal Roads that attracted me. When you look at other Canadian universities, Royal Roads has distinguished itself in finding programs that meet the needs of targeted working professionals and made education accessible to them,” she says, pointing to examples such as the Master’s in Tourism Management, the Master’s of Global Management and the popular Master’s in Leadership as just a few examples of the degrees that target midcareer professionals.
Women in Business PROFILE
Patricia Kelly Operations Manager West Shore Lodge
Cyndi McLeod, MBA, Royal Roads University’s vicepresident of marketing, recruitment and business development, looks forward to furthering Royal Roads’ position both domestically and internationally.
“It’s very exciting to have programs that stand alone in the province and are also considered unique across Canada and internationally,” McLeod says. “In terms of the delivery, designed to accommodate professionals currently working in their fields, Royal Roads also provides a more collaborative, team-based model.
McCONNAN BION O’CONNOR & PETERSON Lawyers
This means that students learn as much from each other as they do from the textbook or the instructor. “I was also very excited about the faculty and the people who are associated with the university,” she says. “Royal Roads has advisory comCont. on page 23
At McConnan Bion O'Connor and Peterson we believe that people are the backbone of a good organization.
LISA EAMES, B.A. L.L.B.
WEST SHORE LODGE is a Supported Living Apartments for seniors offering a healthy life style in a community setting. With the meals, housekeeping, utilities, and security all included residents have time for planned activities with each other. West Shore Lodge is always full so we have just opened up 12 more suites to increase our wonderful family. Patricia began her career working at 15 years old at the Empress Hotel. At the front desk Patt interacted daily with guests and senior residents living in the Empress. In those days the Empress Hotel was the “Supportive Living Apartments” for seniors. It provided an apartment, meals, housekeeping, afternoon tea and security in a lovely setting. That love of the dowagers took Patt to Beechwood Village in Sidney BC where for 10 years she was the Recreational Therapist, planning all activities. When Ken Clapham made the decision to build West Shore Lodge, Patt was hired for the management position and started during the construction
period. This gave her the unique position of deciding décor, including all paint & furnishings in the building. Since then, Patt has been the Operations Manager, along with Resident Manager Stephen Robards, to provide care and all aspects of services to the seniors. In the 9 years that Patt has been at West Shore, she has welcomed some of the most incredible seniors. Here they love to laugh, dress up, party, play and dine with others, but still have their privacy. This generation has gone through wars, depression, deaths and still contribute to the wellness of others. “We may not be the Empress Hotel but the atmosphere is the same—GRAND! The joy that this position has brought to me makes me continue past the usual retirement age so, I will spend time with my dahlias later.
WEST SHORE LODGE
Lisa was born in Newfoundland and spent the majority of her childhood in Atlantic Canada. Lisa’s preferred areas of practice are family law and wills/estates. She also has experience appearing before the Provincial and Supreme Courts of British Columbia. Lisa also enjoys swimming and surfing and is an active member of the Naval Reserve serving as the Executive Officer for 263 RCSCC Beacon Hill, a local sea cadet unit.
CHARLOTTE SALOMON, B.A. L.L.B.
Charlotte was called to the British Columbia Bar in 1996 after articling with McConnan Bion O’Connor & Peterson. Her preferred areas of practice are personal injury litigation and wills/estates. Charlotte is currently the President of the Victoria Bar Association. As well, she is an elected member of the Canadian Bar Association Provincial Council for the Victoria county. She has served as a member of the Board of Governors for the Victoria Conservatory of Music, and is interested in politics, having served as President in two Federal Riding Associations.
STEPHANIE SIEBER, Hons. B.A. L.L.B.
Stephanie’s practice is focused on wills/estates, employment and small business. She became a principal of the firm in January 2006. Prior to her legal career, Stephanie attended the Royal Military College of Canada and served in the Canadian Forces for approximately nine years. During that time, she served as a peacekeeper with the United Nations in Rwanda.
Supported Living Apartments for Seniors
www.westshorelodge.com • westshorelodge@shaw.ca 250-478-7527
McConnan Bion O’Connor & Peterson #420 - 880 Douglas Street, Victoria, BC Tel: 250-385-1383 Web: www.mcbop.com
WOMEN IN BUSINESS • 23
VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE - Wednesday, October 27, 2010
Local women making a difference
in a global marketplace Cont. from page 22 mittees for every program it delivers. These are leaders in their field. So the relevance of the programs is always a top consideration as the programs are developed and nurtured.” Third, there’s the strong brand loyalty that people have to Royal Roads with more than 14,000 graduates living across Canada and around the world. “The support from our alumni is overwhelming,” McLeod says. “All of our alumni talk about the transformative experience they had at Royal Roads and that energy is infectious. Word of mouth is still a very important marketing tool for us.” When Royal Roads president Allan Cahoon announced McLeod’s appointment he noted her reputation for being action-oriented. “Her track record at Thompson Rivers University indicates that she will greatly enhance our capacity to attract working professionals to our integrated and applied programs,” Cahoon said. McLeod is excited by the possibilities in her new role and the university has set ambitious recruitment targets of 35 per cent growth in domestic enrolment and 50 per cent growth in international students, plus additional growth in offshore international partnerships where the university would be working with partners abroad to jointly deliver Royal Roads programs. Among the current international initiatives being pursued is a goal of offering the Master’s in Environment and Management in China in co-operation with a Chinese university. There is a new agreement in place to offer a disaster
and emergency management program to Chinese government officials. It’s also the first year for a joint Master’s in educational leadership in China that welcomed 22 Chinese teachers to the campus for six months this past summer. An added value from these kinds of partnerships is the economic opportunities it can bring to places like Victoria and the West Shore communities. Domestic partnerships include initiatives with the Fairmont hotel chain and the Canadian Medical Association, plus a recent agreement with the University of California at Riverside that offers an opportunity for students of tourism and communication programs to study for a semester in the U.S. and potentially complete an internship with Disney. On the local front, McLeod is also looking forward to ongoing collaborations with First Nations that would allow the university to build on each other’s strengths. Certainly attracting people to Royal Roads doesn’t seem to be a challenge. “The post-secondary sector has become aggressive in its marketing these past several years as the mathematical reality of demographics has taken hold,” says McLeod. “The product we are offering not only resonates with mid-career professionals, but it also resonates with the market sector that provides us with the most opportunities for growth. “The challenge we have is to tell our story, which is one of innovation and responsiveness to the needs of the work force. That’s unfamiliar territory for most publicly funded universities; it isn’t unfamiliar territory for Royal Roads.”
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Women in Business PROFILE
Dr. Natasha Kipot
I fell in love with the ability to help people... A chance conversation with a friend at a Christmas party set Dr. Natasha Kipot on the road to chiropractic. Then on the wait-list for nursing school, that simple conversation sent her to a chiropractor to learn more. “I fell in love with the concept and the ability to help people naturally and make a change in their lives as a doctor!” Today, more than 10 years later and a graduate of Western State Chiropractic College in Portland Ore., Dr. Kipot is a member of Royal Oak Chiropractic Natural Health, an integrated health clinic with chiropractic, massage, acupuncture and laser therapy, a collective group co-treating patients “to fast-track issues and provide optimal health benefits,” she explains.
LASER TREATMENT (LILT) LILT gives a jump-start to the body’s natural healing process by delivering energy to the tissues. The result is increased blood supply and accelerated healing time. This dynamic emerging technology utilizes superluminous and laser diodes to irradiate abnormal tissue. These are particles of energy that are absorbed by a variety of molecules within the cell (ligament, tendon, skin etc), a process which initiates new blood vessels, removal of scar tissue, decreasing inflammation and many more positive physiological responses. In essence, light energy is converted into biochemical energy penetrating up to 4cm in depth thus allowing us to work in structures most therapies cannot reach. The result - normal cell function is restored. Who will benefit? repetitive stress injury bulging/herniated discs carpal tunnel syndrome osteoarthritis rotator cuff tear bursitis sprain/strain plantar fasciitis temporo-mandibular joint dysfunction rheumatoid arthritis
Dr. Kipot enjoys the success that comes in working with patients with challenging conditions when they have a treatment break-through allowing them to perform a daily activity they have been unable
Suite 207 - 4480 W. Saanich Road www.royaloakchiro.com
250-704-1178
Women in Business PROFILE
Patient results may very
to do. A community-minded Sidney native and mother, Dr. Kipot’s active lifestyle includes competing in triathlons, marathons, bodybuilding championships and swimming, supporting her belief in fitness, nutrition, injury prevention and overall improved life performance as part of a healthy lifestyle. Her treatment encompasses soft tissue work, whether using trigger point therapy or acupressure points, stretching, rehabilitation and preventative exercises as well as nutritional survey, and manipulating problematic areas requiring work. “The more you know about your body, the more you understand the importance of self-care before the inevitable breakdown,” she explains, encouraging clients to “ask as many questions as many times as you need in order to get the answers your looking for!”
207- 4480 W. Saanich Rd. 250-704-1178
24 • WOMEN IN BUSINESS
Wednesday, October 27, 2010 - VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE
NEW
HOLIDAY ARRIVALS
Fashion, the gift that’s always “in style�
9764 5th Street, Sidney 250.656.0096 Hillside Shopping Centre, Victoria 250.598.3502 Westshore Town Centre, Colwood 250.478.3885
Women in Business PROFILE
Stefanie Paige Designs Stefanie P. Farness
GRAND OPENING
Art & Music Celebration
An interior designer since 2005, uses her knowledge and expertise to help her clients achieve the home of their dreams. Through Stefanie Paige Designs, Stefanie designs and builds custom kitchens and bathrooms, in addition to offering full project management for renovations and new construction. Embracing current trends, she also enjoys designing entertainment centres, libraries, wine rooms and other spaces that allow clients to truly enjoy their homes.
A member of the National Kitchen and Bath Association, Stefanie loves to create beautiful kitchens and baths that reflect her clients’ unique tastes, lifestyles and wishes. “Along with providing high-quality products at affordable prices, I pride myself in excellent customer service.�
You are invited to experience the vibrant new look at Parkwood Court & Parkwood Place. ‡ delectable culinary creations ‡ exhibits by local artists ‡ renowned Juest speakers ‡ residence tours
e. sfarness@shaw.ca t. (250) 217-2576
HEALTHCARE SOLUTIONS FOR BETTER LIVING • Wheelchairs & Seating • Scooters, Walkers & Rollators • Porchlifts, Stairlifts & Home Elevators* • Vehicle Conversions & Adaptations* • Bathroom Safety Products • Incontinence & Wound Care • Blood Pressure & Home Diagnostic Equipment • Back Care, Supports & Braces • Aids to Daily Living
3000 Shelbourne St 7hurVGa\ 1ovember ‡ 30 30Sm pP 5eception & art viewinJ pP PresentinJ %arry 7ill Curator of the Art Gallery of Greater Victoria RSVP to 250-598-1575
The last Thursday of every month is Senior’s Day! Seniors receive a 20% discount with a Shoppers Optimum Card.
* 20% seniors discount does not apply to these items.
1561 Hillside Ave., Victoria
250-370-2984
Healthcare solutions for better living
3051 Shelbourne St 7hurVGa\ 1ovember ‡ 30 30Sm 2 0- 0pP Reception & art viewinJ 0pP PresentinJ -an Ross froP 7he Emily Carr House RSVP to 250-598-1565
reveraliving.com Revera: Canadian owned since 1961 with over 200 locations.
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BC Families in Transition Parenting with a new partner Are you in a new relationship and finding parenting with your new partner a challenge?
Length of group: 8 weeks, 2 hours each week.
This well-established group program offers emotional and practical support, to help parents navigate the unique challenges that arise when parenting with a new partner.
Cost: Sliding scale An intake appointment is needed to register. For more information or to book an intake, please call 250-386-4331
05039
Partial funding provided by OF GREATER VICTORIA COMMUNITY PARTNER
www.bcfift.org info@bcfit.org (250) 386-4331
WOMEN IN BUSINESS • 25
VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE - Wednesday, October 27, 2010
Local women making a difference
Women 20s Milestone
Victoria’s women through the decades
Kirsten Sweetland
A
t just 22, world-class triathelete Kirsten Sweetland is already a familiar name to many in Greater Victoria. Originally from Parksville, Sweetland moved with her family to Victoria, where she has been able to continue training in the sport she began at just six-years-old. Among her career highlight to date was winning the World Junior title in 2006, but she hopes to add to that success with qualifying for the 2012 London Olympics next year. Sweetland enjoys spending time with her family and friends and when not training, enjoys cooking and baking, music, crafts and learning French. “It’s good to have stimulating yet restful things do in the time away from training,” she says.
Black Press: What do you like about being a woman? Kirsten Sweetland: I like to be able to represent women in sport which not too long ago didn’t even exist! It’s cool to be an ambassador that way. BP: If you weren’t a triathlete, what would you be doing? KS: I have always wanted to be a chiropractor but my other sport passion as a kid was figure skating, so one of the two – maybe both! BP: What have you learned as you mature that you would like to have been able to share with a “younger you?” KS: Patience. Forcing things does not speed up the process; quite the opposite! BP: The one thing you’d like to do better? KS: I would still like to be a bit more
relaxed and patient. I’m relaxed on the start line but it’s the day to day process I’m working on. BP: Your guilty pleasure? KS: Too many sweets and the Family Channel. BP: The one thing you’d never be without? KS: My bumble bee necklace from my mom and my NormaTec MVP. BP: Your proudest achievement? KS: World Cup win in Mooloolaba, Australia over the World Champion of ‘09 which was my first comeback race after a long bout of injury. BP: For what traits would you like to be remembered? KS: I’d like to think I could be remembered as being generous and thoughtful. Also hopefully modest.
“Oh my”
Women in Business PROFILE
Lisa Dalep Whatever your Mortgage Need Need, I have the Complete Solution For the vast majority of homeowners, a mortgage will be their greatest investment. Lisa Dalep, a mortgage consultant with Verico Complete Mortgage Services, is there to help. A licensed mortgage professional, born and raised in Victoria, Lisa brings a thorough knowledge of the local industry, along with plenty of passion and enthusiasm for her chosen career. Working for the client – not the bank – an approachable relationship with her clients is essential as Lisa
Jennifer Blyth photo
offers mortgage advice and guidance throughout the financing process, in most cases free of charge. Lisa’s experience allows her to offer the largest choice in mortgage products to suit clients’ interests and mortgage needs, unique to everyone according to their individual services. Specializing in creative solutions for everyday financial challenges, Lisa delights in helping people purchase a home, even when they didn’t think it was possible.
www.dfsgroup.ca e. lisadalep@shaw.ca c. (250) 507-7654
Women in Business PROFILE
Kyara Kahakauwila
Christmas wishes really do come true at
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• • • • • •
Non-Surgical Soft Lift Botox Dermal Fillers Facial Peels IPL Photorejuvenation Medical-Grade Skincare
Ride iin style... Rid t l Kyara joined L.A. Limousines with its six vehicle fleet in 2000. By securing national and international business and strengthening contacts within the Greater Victoria region, she has helped grow the company to a fleet of 20 vehicles with her husband. Their fleet ranges from Sedans, SUV’s, Vans, Executive Vans, Limousines, SUV Limousines, Limousines Buses Hybrid and the 1st Luxuryy Hyb y rid Sedan to be offered in
LIMOUSINES ...it’s how you get there
a limousine fleet on the Island. Kyara serves as the President of the WestShore Chamber of Commerce and the Chair of the Island Professional Event Network. Kyara was asked to be a presenter on Community Relations at the 1st Canadian Limousine Conference in 2008. Kyara focuses on Client Services and building relationships. L.A. Limousines launched their new product Luxury Wine Tours this past year with great success. Wine tours are a great way to make any event a memorable one!
www.lalimo.ca
(250) 391-9000
Dr. Kenneth A. Smith
250.595.3888 805 Fairfield Rd. kasmithplastics.ca
Gift certificates available.
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26 • WOMEN IN BUSINESS
Wednesday, October 27, 2010 - VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE
I WANT TO
BEST FOR EVERY DO THE
FAMILY MEMBER
�
.EED MORTGAGE FINANCING ,OOK NO FURTHER ,ET ME MAKE IT HAPPEN
Sunrise Senior Living understands that you want to do the best for every generation. Since 1981, we’ve championed quality of life for seniors.
Denika Fercho Mobile Mortgage Specialist
250-508-7024
Sunrise of Victoria provides:
denika.fercho@rbc.com
• Exceptional licensed residential care • Unsurpassed quality and continuum of care • Excellent accommodations and hospitality services • A safe and secure residence for those living with Alzheimer’s disease and related dementias.
!DVICE YOU CAN BANK ON
Care without compromise Sunrise of Victoria, 920 Humboldt Street
•
250-383-1366
www.sunriseseniorliving.ca
4-
!LL PERSONAL LENDING PRODUCTS AND RESIDENTIAL MORTGAGES ARE OFFERED BY 2OYAL "ANK OF #ANADA AND ARE SUBJECT TO ITS STANDARD LENDING CRITERIA ‡ 2EGISTERED TRADEMARKS OF 2OYAL "ANK OF #ANADA 2"# AND 2OYAL "ANK ARE REGISTERED TRADEMARKS OF 2OYAL "ANK OF #ANADA 4- 4RADEMARK OF 2OYAL "ANK OF #ANADA
Women in Business PROFILE
Brian O’Donnell is then used to present the client options and explanations. Upon selection of one vehicle, Brian then locates the vehicle, negotiates the price, leasing and financing.
Transforming his 25 years experience in the auto industry into a new auto buying service was a natural for Brian O’Donnell. “I decided to use my experience and knowledge to provide a more personalized service to help educate and assist auto consumers in getting the most value for their money,� Brian says.
“My biggest thrill is to see clients smile and happy when they take delivery of their new vehicle,� Brian says. Regardless of gender or age, all clients deserve respect. “Our mission is to provide a stress-free vehicle shopping experience; we know the value of your time.�
“Unless you’re in the industry you don’t know if you’re getting a good deal. I’m here to make sure that happens for every client.� Saving vehicle shoppers time, stress and money, “we find our clients the right vehicle by asking the right questions and listening.� Following a thorough driving and budget analysis, Brian creates a research-based client profile, which
BuyMeACar.ca
Open Your Door to The Fabulous Four Victoria’s Top Staging & Styling Team Stacey Kaminski ~ Interior Stylist & Professional Stager With a natural talent and affinity for design, Stacey transforms seemingly unworkable spaces into something beautiful and functional. Having studied interior design, working as a florist and becoming a certified re-design and staging specialist, Stacey brings a passion for design and style to her work with contractors, architects, realtors and individuals. From classic to contemporary, every space has the potential to shine! www.stylesbystacey.ca 250.208.5025
JosĂŠe Lalonde ~ Home and Real Estate Staging JosĂŠe’s devotion to design, style and decor has virtually defined her. As a Certified Staging Professional, she has become one of Victoria`s foremost home stagers and designers. “What I do is a marriage between labour and loveâ€?, one that has resulted in one sales success story after another. Jo is co-author of The Real Estate Process, an aid to help prospective home buyers and sellers through the ordeal. www.joseelalonde.ca 250.216.0901
Tracey Jones ~ ReMarkable ReDesign & Home Staging Believing Freeman Thomas’ assertion that “good design begins with honesty, asks tough questions, comes from collaboration and from trusting your intuition,â€? Tracey carries forth a life-long zeal for beautiful design and today the former police officer turned stager and stylist helps uninspired rooms sparkle with new life, while always addressing clients’ needs . “I never would have thought of thatâ€? is the ultimate compliment! Its your home‌ReFreshed! www.remarkableredesignstaging.com 250.812.1625
Liz Mackay ~ Ambiance Consulting Inc. Liz has been passionate about design and decor for decades. Now in her fourth year of business as president of Ambiance Consulting Inc., the full service styling and staging company warehouses a massive inventory of furniture, art and accessories sourced worldwide. Whether styling an empty home for sale or furnishing & accessorizing an elegant home for new owners, Liz can promise to always follow her mantra, ‘from vacant place to fabulous space’. www.ambianceconsultinginc.com 250.888.5536
250-298-0900
Women in Business PROFILE
Uta Mardaus Sunset Casuals turns 31 Sunset Casuals had its 31st birthday this year and has been Uta Mardaus’s business since 1983. Over the years, Uta has met many wonderful women and developed an excellent clientele of repeat shoppers. A few years ago Uta was introduced to the “Amazing Bra� – ill fitting bras were a constant frustration and
discomfort for many women, including her. The Amazing Bra is designed solely for comfort, support and breast health. This product boasts a lack of underwire and the ability to provide back support. Uta is thrilled to have this product available and invites you to come by her store for a complimentary fitting.
Canadian Clothing & Accessories Boutique Licensed by
Health SantĂŠ Canada Canada
#3772
3989 Quadra St. Victoria • 250.727.7998
Women in Business PROFILE
Rosemary Quinn Have you always wanted to be fit? Do you want to lose some weight, get toned up, eat cleaner and feel healthier? Have you tried workout gyms and not been able to motivate yourself for long enough to achieve successful results? Rosemary and her experienced team of trainers can motivate you.
In business since 1996, Fitness Works Personal Training specializes in One-On-One Personal Training, Complete Fitness Assessments, Weight Loss and Nutritional Counseling all in our private studio. Black Press #1 Personal Trainer in Victoria T. (250) 477-9699 • info@ďŹ tness-works.com www.ďŹ tness-works.com
WOMEN IN BUSINESS • 27
VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE - Wednesday, October 27, 2010
Local women making a difference
Women 30s Milestone
Victoria’s women through the decades
Mandy Farmer
O
ne half of the father-anddaughter team that runs Accent Inns, president and CEO Mandy Farmer is both a thirdgeneration Victorian, and the third generation to run her family business. Passionate about community, Farmer sits on a number of boards including Tourism Victoria, Royal Roads Centre for Entrepreneurship and CAFE, the Canadian Association of Family Enterprise, while also working with Go2 Human Resources speaking to high school students about careers in tourism. Recognizing her many achievements – and still while in her 30s – Farmer was recently named one of Business in Vancouver’s Top 40 Under 40. A true Vancouver Islander, Farmer spends her spare time outdoors, either on her mountain bike or with her two young children.
Black Press: What do you like about being a woman? Mandy Farmer: Wearing a sassy frock instead of a boring business suit. BP: What have you learned as you mature that you would like to have been able to share with a “younger you?” MF: First, dream it (let your imagination run wild); second, map it out and do your research (to the very last detail); third, do it, now (I mean right NOW! Start with a small step towards your goal, and then another small step, and another…) and before you know it, your dream will be your reality. BP: How do you find balance in your life? MF: It’s important to me, so I make time for it and schedule it in my calendar weeks beforehand. And it really helps to not have cable. BP: Your guilty pleasure? MF: Friday afternoon mountain bike rides. BP: The one thing you’d never be without? MF: My husband. Even when he’s not around, he’s in my head cheering me on, supporting me.
Women in Business PROFILE
Casa by Meg Canadian born designer, Meg De Candia, launched Casa by Meg in 2001 in South Africa providing ‘turnkey’ interior solutions to foreign homeowners in the Cape Town area. Meg De Candia, lived in South Africa for 8 years before moving to Victoria in September 2008. During her years as an interior decorator she discovered amazing natural and coloured springbok & nguni hides which she incorporated into her client’s interiors. In 2006 ‘off-cuts’ from these exquisite hides led to the development of her ‘CASA by Meg’
range of ‘hair-on hide’ handbags which are successfully retailing in the UK, Germany and Scandinavia. This unique range of exceptional hand crafted purses, are made by a team of talented South African women in Cape Town and they support social development in economically disadvantaged regions of South Africa as well as utilizing environmentally sustainable raw materials.
Fisher Collections • 778.430.3548 • www.casabymeg.com
Women in Business PROFILE
Charlotte Wallis & Deanna Deacon
Jennifer Blyth photo
The Art of Organization Professional Organizers on the Rise
Do you need to find a little calm in the chaos of your home or office? Meet Jen and Jess Mason who are trained through Professional Organizers in Canada (POC). They are educated, intuitive, problem solvers in all areas of your home, small space or office. Time Management, Closet and Pantry Organizing and working with Seniors are some of their specialties. Jen and Jess are off to Montreal in November to attend the 2010 Professional Organizers in Canada Conference. Give them a call to find out about the new ideas and how they can help you.
Jen & Jess Mason Call for a consult of your space today! 250-590-7572 www.chaostocalm.ca • info@chaostocalm.ca
Women in Business PROFILE
Sharon Rai
Working W ki ffor strategic t t i growth th iin th the W WestShore tSh
Get That Simply Radiant Look
Charlotte Wallis has been a successful entrepreneur on Vancouver Island for more than 30 years, managing both retail and wholesale businesses.
Hair and makeup artist Sharon Rai has been catering to brides, fashion, and editorial, for over half a decade, and is most renowned for her signature simply radiant look. Sharon Rai Hair and Makeup Artistry maintains the highest of standards with premium quality products and services, ensuring every client looks and feels radiant all day. Offering
Her excellent customer service background provides a welcoming feel at the WestShore Chamber of Commerce and, paired with her business experiences, creates an atmosphere
both friendly and professional, complemented by the personalized service offered to the Chamber membership. Deanna Deacon, a recent university graduate who is new to the Island, is confident about the vast potential of the WestShore Chamber. Bringing a marketing background and a passion for events, her willingness to take on any task enables the Chamber to offer its members much more.
www.westshore.bc.ca (250) 478-1130
on-location & in-studio services, including any occasion hair & makeup, makeup lessons, makeover parties, and Ladies Night In - the ultimate ladies night out!
info@sharonrai.com • www.sharonrai.com • (250) 686-8155
28 • WOMEN IN BUSINESS
Wednesday, October 27, 2010 - VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE
Local women making a difference
Women 40s Milestone
Victoria’s women through the decades
Debra Morse
D
ebra Morse has an eclectic professional background that includes working as a legal secretary, llama trainer, artificial intelligence research assistant and more recently as a social entrepreneur. She’s currently the director of the Organic Islands Festival and Sustainability Expo and a facilitator/ trainer in conflict resolution, compassionate communication and collaborative decision making for organizations. She lives in Victoria with her husband and daughter and enjoys visiting farmer’s markets and performing stand up comedy. Black Press: What do you like about being a woman? Deb Morse: Well, I’ve noticed that most wars are started by men. So what I like about being a woman is that when we’re depressed we eat or go shopping. Men invade another country. BP: Your proudest achievement? DM: Adopting my daughter from China and rais-
ing her. She’s eight-years-old and I’m very proud of her resilience and joie de vie. BP: The one thing you’d like to do better? DM: Celebrating my successes and asking this question is giving me the chance to do that. This year I had a double header: I won the CRD 2010 EcoStar Award for Community Environmental Leader and I performed stand-up comedy live on stage to help launch the Stand Up for Mental Health program in Victoria. BP: What have you learned as you mature that you would like to have been able to share with a “younger you”? DM: Don’t waste time trying to get back to your original weight. I tried for a long time and I’m nowhere near 7 pounds, 6 ounces. BP: How do you find balance in your life? DM: When I ‘believe’ in something and feel passionate, I bite off way more than I can chew. So either I need a bigger mouth or I have to learn portion control.
Jennifer Blyth photo
The MAGIC WAND PROJECT
Elizabeth Surerus and Lesley Solunac
Women in Business PROFILE
Inspire the World
Left: Elizabeth Surerus and Yvonne
The Magic Wand Project is planning a HUGE spring themed clothing, shoe and accessory exchange to raise funds to purchase new items for grad. The Magic Wand Project is a non-profit organization that is run by an amazing team of dedicated volunteers. It was started in 2001 by Elizabeth Surerus and a friend when they realized there was a need for affordable graduation dresses in Victoria. Not all graduates can afford the costs associated with attending their graduation or prom, but everyone should have the chance to attend their ceremonies in style. Students come from many different backgrounds: some have single parents for whom money is stretched, others are exchange students who need help with Canadian graduation customs, and some students come to Magic Wand just to borrow attire and to ‘reuse and recycle’. Magic Wand has grown over the years and now outfits both young women and men with new or gently used gowns, tuxedos, shoes and accessories, charging just a small fee for dry-cleaning. To date, the Magic Wand Project has helped over 500 students on Southern Vancouver Island attend their graduation ceremonies in style!
Over the next two months gather your gently used, clean, up-to-date clothing, shoes, etc. In Jan. bring your donations to the venue*. Tickets $15 or $10 if you drop your items off prior to the event. Bring your friends and help out a good cause at the same time. All proceeds go to helping youth in your community. We would like to extend our heartfelt thanks to all of the people who have volunteered for Magic Wand over the years: Yvonne - eight years of alterations! Capital City Tuxedo at 626 Courtney Street – the only tuxedo rental shop in Victoria with stock on site and same day service. Grad Central - new location at 1211 Wharf Street. Check out the great selection of formal dresses and their new bridal section.
BC Cancer Foundation salutes women in business and all women in the community. Forty percent of women in British Columbia will be diagnosed with cancer in their lifetime. Thank you for supporting our vision of a world free from cancer.
Imperial Drycleaners and Scrub Your Duds (Royal Oak) – service with a smile! *For more information on dates/ location for the clothing swap, how to borrow an outfit for grad, or volunteer opportunities please contact us!
www.themagicwandproject.ca • lesleybutterfield@hotmail.com Facebook: the magic wand project – victoria bc • (250) 383-8694
Please donate today! Call 250.382.4470
WOMEN IN BUSINESS • 29
VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE - Wednesday, October 27, 2010
Local women making a difference
Women 50s Milestone
Victoria’s women through the decades
Karen Morgan
K
aren Morgan, Executive Director, Saanich Peninsula Hospital Foundation, grew up in Toronto, heading west first to Winnipeg for business school, and then to the lower Mainland. Ten years ago, the Hospital Foundation position drew Morgan to the Island. The mother of two daughters, now in their 20s, and fundraiser extraordinaire for the community hospital, Morgan enjoys the challenges and rewards that come with both roles. Her proudest achievement? “I’d like to tell you that it’s my 10 years with the Foundation, as I am very proud of what we have built. But really my proudest achievement is that I have raised two fine young women. It took a lot more strength than I knew I had to get through the tough times, but they’re great people and I’m proud to call them my friends.
work. Being able to care passionately about what you’re doing, and being able to combine that with intellectual rigour, has given me a great deal of satisfaction.
Black Press: What do you like about being a woman? Karen Morgan: When I was in business school, I was told that I had to “be less emotional…less female” and I worked diligently to be the rational business person. My career path since, which has resulted in part from opportunities presented to me as a woman with business training, has allowed me to incorporate my more “feminine” side into my
BP: What do people look to you for guidance about? KM: More than anything, I think people come to me for a sympathetic ear. I give advice about a lot of things – how to manage money, how NOT to make the mistakes I’ve made in life, how to get into fundraising, what are the politics of a certain situation, where the best washrooms are in major cities – but it isn’t always asked for.
BP: What have you learned as you mature that you would like to have been able to share with a “younger you?” KM: I would like to tell a “younger me” to not worry so much about getting settled in “real life.” Work hard, but travel more and take more risks. Have kids when you’re ready, not when the biological alarm goes off. Not that I would trade my daughters for anything, but I foolishly believed that my life wouldn’t change that much after having them. In reality, you never stop being a mother, and that means you forever make sacrifices (both large and small) to help them get established in life.
Women in Business PROFILE
Jennifer Blyth photo
BP: The one thing you’d like to do better? KM: Math. I tell people that I know enough accounting to make me dangerous. It’s a joke, mostly. Fortunately, the Foundation has a great Treasurer (who is a first-rate accountant), an assistant who can find that missing 10 cents at the end of the month, and an accountant who actually pulls together our statements. I just have to make sure everything ends up in the right accounts. Together we make a very good, and all-female, team. BP: Your guilty pleasure? KM: Rogers Victoria Creams… actually any kind of chocolate.
BP: What are the stressors in your life and how do you manage them? KM: There’s a long list of stressors: kids with problems, not enough time in the day, events…especially events. I try to focus on one task at a time and plow through, without spending time obsessing about the end goal. Then I go for a walk, listen to or play some music and have the occasional glass of wine. BP: The one thing you’d never be without? KM: Lip balm. Since the age of 10, I haven’t been able to leave the house without it.
Women in Business PROFILE
Debbie Halusiak
Soroptimist
Greater Victoria
High-quality Hi h lit d dance iinstruction... t ti
Making a difference for women
Westshore Dance Studios is a professional dance school offering high-quality instruction for students of varying ages and ability in a friendly and respectful environment.
Soroptimist, an international service organization for business and professional women, works to improve the lives of women and girls in local communities and around the world. Helping women to improve their own lives also benefits their family and community - a perfect win-win situation. Soroptimist International of Greater Victoria
Offering diversity in dance styles, WDS provides examinations in both the Royal Academy of Dance (ballet) and the Association of International of Dance Teachers (modern jazz and tap) Syllabi, notes owner and director Debbie Halusiak. WDS offers students opportunities to perform in the annual recital and local festivals to highlight and
demonstrate their dance knowledge, skill and artistic expression, says Debbie, who opened her dance school in Victoria in 1994, which eventually became Westshore Dance Studios in 1997. “It is our sincere hope that all dancers who enter our studios will be musically, physically and creatively inspired so that they may carry a love of dance with them always.”
e. westshoredance@shaw.ca (250) 478-3067
meets the first Tuesday each month (Sept to June) at The Pantry Restaurant. We welcome other like minded women who share our dream of helping women to be their best. Membership is by invitation. Interested women are welcome to attend one or more meetings, get to know us and share ideas, challenges and inspiration.
Email: sigreatervictoria@soroptimist.net
www.soroptimist.org
Women in Business PROFILE
Hilary Jordan Change your look Ch l k . . . change h your lif life!! Hilary brings her enthusiastic uptown attitude to everything she does. Utilizing her extensive knowledge of style and image, she has made media appearances and produced countless fashion shows, seminars and model searches. As an Image Consultant with the Style File™, Hilary believes that everyone deserves the confidence and sense of well-being that comes from looking and feeling your best regardless of age, lifestyle, or budget. With her exceptional eye for detail and flair for fashion, Hilary will help you discover your unique style. Hilary’s services: • Complete Makeovers • Personal Style File™ Consultations • Personal Shopping • Seasonal Style Updates • Closet Edits & Wardrobe Management • Spice Up Your Style Workshops and Parties
hilaryj@stylefilesystem.com • 250-595-5704 • 250-888-4802
30 • WOMEN IN BUSINESS
Wednesday, October 27, 2010 - VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE
Local women making a difference
Women 60s Milestone
Victoria’s women through the decades
Linda Rogers
P
oet, novelist, teacher and journalist, mother and grandmother – there are many words to describe Linda Rogers. The City of Victoria’s Poet Laureate is married to mandolinist Rick van Krugel and counts her family as both the one thing she’d never be without and her proudest achievement. The mother of three and grandmother of five is beginning year three in her tenure as Poet Laureate. Black Press: What do you like about being a woman? Linda Rogers: There is nothing in life, in my opinion, that tops being a mother. There are many ways to do that, “mother” being a verb as well as a noun, but I have always felt immensely privileged to have been given the oportunity to create and nurture children.
tion that would make a Utopian world and that was a little delusional. BP: How do you find balance in your life? LR: I don’t. I just go at everything full tilt.
BP: What do people look to you for guidance about? LR: People often watch the BP: What have you learned way I operate and try to do the as you mature that you would opposite. When you run full-on like to have been able to share you often crash into immovable with a “younger you?” objects. LR: That not many of us get to change the world but we all BP: The one thing you’d like have the ability to make small to do better? improvements. In the Sixties, LR: Listen. we believed we were the genera-
BP: Your guilty pleasure? LR: Project Runway, America’s Next Top Model, Dancing with the Stars. BP: What are the stressors in your life and how do you manage them? LR: Always taking on more than one person can do and trying to do it anyway is my main stress and I haven’t learned to cope with it, but Victoria Gin is very helpful. BP: For what traits would you like to be remembered? LR: I am passionate to the abnormal limit and some will remember that I was a boring pain in the ass and others will say that I cared deeply.
Women in Business PROFILE
‘Up-cycled’ jewellery works for South African children Linda Rogers’ latest project involves children in a South African school whose students are primarily orphans of the AIDS crisis. As Poet Laureate Rogers started a penpal relationship between the school and children here, and poems and stories have gone back and forth. “It became clear we had a bigger mandate to help with school supplies etc.,” she says. “My granddaughter Sofee (Rogers) had the idea of making Steampunk jewellery to raise funds.”
Today, the whole family is involved in making the unique Melting Point jewellery, sold at Verve Consignment on Government Street, which is waiving its percentage of money raised to support the school. The name Melting Point refers to the temperature at which metal melts and blends and where friendships are formed. The jewellery “up-cylces” old coins, stamps, gears, keys, cutlery, watch parts and mica to unique, trendy jewellery.
Women in Business PROFILE
Victoria Foundation
Young Women in Business Young Women in Business (YWiB) is a platform of powerful resources, inspiring and challenging events, and opportunities for organic networking that furthers YWiB’s statement. Events held for our members include speaker and panel sessions, peer coaching ideations, largescale conferences and volunteer opportunities. Our university chapter at University of Victoria will bring together undergraduate women from diverse academic
Jennifer Blyth photo
backgrounds who share common traits of ambition, enthusiasm and a sense of collaboration. The chapters are committed to bringing members closer to front-line executives who are professionals in their specific areas of expertise, offering opportunities to learn the skills that matter today, so members can grow to be industry leaders.
ywib@uviccss.com • 250.507.4300
Did you know… that women are 3 times more likely to have MS? Most women are diagnosed in their family and career years.
Visit
www.mssociety.ca to find out how you can help end MS
A community is as strong as its many components, so to work to its fullest potential it must hold possibilities for everyone. For 74 years, the Victoria Foundation has helped make that possible, notes the Foundation’s CEO Sandra Richardson, “The Foundation manages charitable gifts from donors whose generosity allows us to cre-
ate permanent incomeearning funds which are distributed to the areas they wish to support.” In doing so, the Victoria Foundation helps charitable organizations succeed in building community resources in the Capital Region. The result? “A gift to the Foundation makes a difference to the communities it serves right now and in perpetuity.” It is the very basis for the Victoria Foundation’s aim, simple, yet vital: “Connecting people who care with causes that matter®.”
www.victoriafoundation.bc.ca #109 - 645 Fort Street • (250) 381-5532
Women in Business PROFILE
Queen Bee Nail Gallery No one loves a party more than Danielle and Alli, sisters and co-owners of Queen Bee Nail Gallery. And this Christmas promises to be even more festive as it marks Queen Bee’s first anniversary. Danielle and Alli attribute their success to their spa nights where clients are invited to the studio to sample treatments and try new non-toxic products like Sensé Beautiful Science and EnVogue; all the latest shades of OPI polish are available as well. They’ve also added Sensé Beautiful Science body and hair-care
products to their offering. New clients love Queen Bee’s unique “First Fill Free” promo on their first full set of nails. The sisters and partners take great pride in their work. Stop into Queen Bee Nail Gallery and enjoy the easy going atmosphere complete with unique art work and custom jewelry all created by the sisters. Bring in this ad and receive 10% off your first Queen Bee experience!
18 - 630 Courtney Street • (250) 380-3862
WOMEN IN BUSINESS • 31
VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE - Wednesday, October 27, 2010
Local women making a difference
Victoria’s prominent women: the early years By Jennifer Blyth
A
s Black Press honours today’s many women in business, it’s a good time to also look back to yesterday’s notable women. The list of Victoria women involved in business and professional life reaches back to some of the city’s earliest residents, including one of its most prominent – Joan Dunsmuir. When Robert Dunsmuir died just shy of completing his family’s architectural masterpiece, Craigdarroch Castle, the coal baron’s vast business transferred not to his two sons but to his wife, says local historian John Adams, from Discover the Past walking tours. Though the decision was not without some controversy, the fact remains, at the end of 19th century, Joan Dunsmuir found herself at the forefront of the Victoria business community. “She inherited the business from her husband and she ran it for many years.” On a smaller scale, Hannah Maynard ran a downtown photography studio. In addition to her studio portraits, she also developed a threemirror technique for photographing individuals for the police department that allowed the suspect to be seen from all sides. Other creative areas of her work involved annual collages of all the babies she had photographed in the previous year and “living statuary,” where she photographed people to look as though they were statues, Adams says. “She has become quite well known and she probably was a leading figure in the business world,” Adams suggests. Harriet Carne arrived in Victoria with her
husband, Fred, by way of the Cariboo. Harriet acquired the Angel Hotel – on what is now Langley Street – and as a Methodist and member of the Women’s Christian Temperance movement, ran it as a “dry” hotel. “People said she wouldn’t make a go of it, but she did,” Adams says. Victoria is also home to Canada’s oldest Chinatown, though in the early years, very few of its residents were female, Adams notes. Among the prominent early women was Seto Chang An who in 1893 married Lee Mong Kow, the founding principal of the Chinese Public School. In 1910 they were one of the first families to move out of Chinatown, to where McCall’s Funeral home stands now, Adams says. Seto Chang An played an interesting social role in Victoria as she regularly welcomed the English society ladies to her home, where her daughter, Ida, entertained on the piano. A little later on, between the wars, Marguerite Spratt was at the helm of the Victoria Machinery Depot, which operated two plants – one near the Point Ellice Bridge and the other at Ogden Point. “Her husband, Charles Spratt, died in the 1930s and she took over the full management of the company,” especially significant during the Second World War when the company would have been heavily involved in the war effort. Before the Art Gallery took up residence in Rockland, the Spencer Mansion was home to the Spencer family, including Sarah Spencer, of the David Spencer Ltd. department stores. Sarah never married but had served overseas during the First World War with the Canadian Field Comforts Division. Back home, she also
Seto Chang An with her family, in a mural on Chinatown’s Fisgard Street presided over the Victoria Symphony Society. “A few of the brothers went on to assume management positions but during the late 1940s, Sarah took over the Victoria store,” until all the Spencer stores were sold to the T. Eaton Company, Adams says. Later, “she was the one who gave the family home to the Art Gallery to form its first permanent home.” And then there were Victoria’s “shady ladies,” including Stella Carroll who arrived in town to buy a Broad Street brothel, on the two top floors
of the Duck Building, and already “a going concern.” Stella “ran it as a rather premier parlour house,” then, in 1905, with city council trying to clean up Broad Street, Stella bought a building in the 600 block of Herald Street – what later became the Taj Mahal restaurant – and moved her establishment there. Ever the entrepreneur, Stella also bought a second property on the Gorge, near the Tillicum Bridge, dubbed “Rockwood.” (Learn more about Stella in Linda Eversole’s book, Unrepentant Madam, Adams suggests.)
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32 • WOMEN IN BUSINESS
Wednesday, October 27, 2010 - VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE
International journey explores life at 50 By Jennifer Blyth
“I
t literally came to me in a dream,” says local author Donna Lynch, asked about the concept for her recent book, 50ish, A journey to 50 countries in 50 weeks interviewing women in their 50s. Lynch’s mother was diagnosed with cancer on the author’s 50th birthday, and through the course of turning 50, of helping her mom through the terminal illness, and life in general, the avid traveller – laying awake worrying one night, unable to sleep – realized she had already visited 43 countries in her life. “I had never counted before,” she recalls. “And I literally woke up the next morning and said, ‘This is what I’m going to do.’” The result is a terrific book that is both a unique mix of travelogue and exploration of the women she met in the course of her travels, including “amusing tales, compelling interviews and interesting travel ideas,” she says. “It is a travel book as much as a book about women.” Throughout are wonderful photos documenting the many people met and places visited. Born in Victoria, Lynch didn’t leave the Island until she was 16, but once she started, she hasn’t stopped. Her first four-month trip to Europe ended up lasting almost a year and, and after that, two-week vacations just never seemed enough to fully explore the world. Five summers working as a poker, black jack and roulette dealer in up north in Dawson City financed trips to Australia, New Zealand, Fiji and a safari to seven East African countries. Then came a three-month tour of South
America and another European tour, plus two Mediterranean cruises. “I like to see new things and I like to experience new things; even at home I do that,” Lynch says. The prospect of meeting other women in other countries who were also in their 50s and of actually interacting with them, rather than simply sight-seeing, seemed like a great way to work through her grief “and grasp being 50 in a positive way,” the author’s website explains. Before setting off, an email to all her friends led her to 11 future “interviewees;” the rest she met along the way. Among the questions Lynch asked the women were: • How long did you know your husband prior to marrying? • How old were you when you got married? • What is the level of your parents education? What was your level of education? What is your children’s level of education? • Is religion a big part of your life? • Where else have you lived? • Do you have menopausal symptoms? • Do you feel your life is better than your parents’? • Can you describe yourself? • Are you where you thought you would be at 50? • Are you happy? The aim of the book was to offer an interesting snapshot of the countries travelled and some of the women making their home there, explains Lynch, who approaches her subject in an easy, accessible manner. “There is no huge conclusion. It’s a story about the trip and the
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Author Donna Lynch with Kansci, her “interviewee” in Nepal. women I met.” Meeting the women, though, whether it was in a tiny collection of homes in the middle of the desert or high in the mountains of Nepal, adds another dimension to the journey. “I think for me, it made it more real that we are a global community,” Lynch says. “I now have friends in many, many places.” In choosing her countries, Lynch aimed for
those she hadn’t visited before and secondly, “to follow the sun.” “Butan was high on my list because it hasn’t been open to tourists for very long and it was one of my favourites,” she recalls. Among her favourite days was in Nepal, where during the course of a cyclo ride, she learned the driver’s wife was in her 50s; together they travelled 90 minutes along a bad road to their village, one not many foreigners visit, and with their son interpreting, Lynch asked her questions. “I was able to see how the villagers of Nepal actually live. When we arrived, his wife was feeding the goats and cows and sweeping out the barn, which was actually part of the main house,” Lynch recalls. “After all her chores, she prepared me a delicious lunch on the open fire on her dirt kitchen floor. “Most importantly, I met many amazing people who shared their lives and life stories with me. Women who agreed to answer my questions after only meeting me for a few minutes and some who I was fortunate enough to spend time more with. I was humbled by many of the women who answered ‘yes’ when asked if they were happy, knowing how little they had and how hard they struggle to help themselves and their families.” As part of the journey, Lynch, with good friend Joanne Hunston, also her Canadian interviewee, held fundraisers, collecting more than $3,500 that Lynch was able to donate to several causes she came across through her journey, including a school in Laos and several restaurants in Vietnam that worked with street children. Cont. on page 33
Women in Business PROFILE
Dr. Li Yan Menopause? Fertility Issues? PMS? Weight Loss? Dr Li Yan graduated from Da Lian Medical University in 1992 and gained experience from Da Lian Hospital of Integrative medicine where she specialized in internal medicine and the interation between pharmaceutical drugs and traditional Chinese medicine.
VICTORIA TEA & HEALTH CENTRE
Since moving to Canada in 1999, she has adapted her practice of acupuncture and Traditional Chinese Herbal medicine to help her patients with everything from menopause to diabetes to fertility and weight loss issues. A mother of two she specializes in Women’s health using traditional Chinese medicine and treatments. Inquire with Dr Li Yan today and start feeling better!
606 Johnson Street, Victoria • 250-388-9968
Women in Business PROFILE
Canadian Breast Cancer Foundation Thank you Victoria for making October - Canadian Breast Cancer Foundation Breast Cancer Awareness Month - a success! On Sunday, October 3rd, The Canadian Breast Cancer Foundation CIBC Run for the Cure raised $563,159 to a national total of over $33 million to fund relevant and innovation breast cancer research. Throughout the month many local businesses, individuals, volunteers and donors got involved - together we moved closer to creating a future without breast cancer.
303–1625 Oak Bay Avenue 250.382.5233 | todaysdental.org ©2010 Den-Mat Holdings, LLC. World Rights Reserved. 801277400C 3/10MD
For more information and how to get involved contact 250 384-3328 or visit www.cbcf.org
www.cbcf.org
(250) 384-3328
WOMEN IN BUSINESS • 33
VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE - Wednesday, October 27, 2010
Women in Business PROFILE
Local women making a difference
Lisa Stevenson, B.A. From real estate transactions to powers of attorney, it’s essential to have someone knowledgeable to walk you through the many questions that can arise during life’s milestones. Lisa Stevenson, from Ellington & Stevenson Notary Public, is just such a person. Lisa offers a full array of Notary services, including those related to real estate transactions, mortgage refinancing, wills and estates, powers of attorney, statutory declarations and oaths, affirmations and attestations. Additional services include estate planning, passport applications, travel consent
letters and certified true copies. Having developed a close working relationship with Victoria’s realtors and mortgage brokers, clients can rest assured the legal requirements of their real estate transactions will be conducted smoothly and professionally from start to finish. And, specializing in offering clients personalized service, Lisa is pleased to arrange home and hospital visits in addition to appointments ooutside regular office hours if needed.
Lisa Stevenson, B.A. Notary Public
Ellington & Ellington
lishelle@shaw.ca (250) 388-4484
Women in Business PROFILE Donna Lynch photo
Donna Lynch’s favourite photo from her journey, in Luang Prabang, Laos. Cont. from page 32 And as much as she loves to travel, Lynch also full appreciates returning home to the Island. During her year abroad, “I learned something that I already knew, in that we Canadians and we as Vancouver Islanders are the luckiest peo-
ple to live here,” she says. “As much as I love to travel, I think we are the most fortunate.” So what’s next? With Lynch’s most recent journey bringing her country count to 76, don’t be surprised if reaching the 100-country mark is next on the list!
In the Know
Available for $19.99, in Victoria 50ish, A journey to 50 countries in 50 weeks interviewing women in their 50s is available at: • Baggins, 110-561 Johnson Street • Overleaf Cafe and Bookstore, 1105 Pandora Ave. at Cook Street • Munro’s Books, Ivys Book Shop and Russell Books • Elk Lake Nursery, 5450 Pat Bay Hwy. • or online at http://50ishthebook.com
Castle’s transition into the Christmas season, which will take an entire month. The traditional Victorian decorations will be on display from December 1 January 3, 2011.
Help children have success at school. All children can and should experience success at school.” So says Penny Loome the co-owner and operator of Sylvan Learning in Victoria and the Westshore. Penny has eighteen years teaching experience in both public and private schools; and when she left the classroom she was drawn to Sylvan because it allowed her to remain involved in education in a personal and positive way. “Sylvan was started by teachers,” says Penny, “it is staffed by teachers, and in our case, it is owned by teachers – teachers who have one common goal, to help children achieve success at school.”
Open daily 10am to 4:30pm for selfguided tours Closed Christmas Day, Boxing Day and New Year’s Day
(250) 592-5323
10 LOCATIONS ON VANCOUVER ISLAND
WE OFFER: • Personal Training • Nutrition Programs • Child Minding • Tanning • Group Fitness Classes • and much, much more!
“Students come to us for a variety of reasons,” says Penny. “Some want to improve already good grades, others come for enrichment, but many of our students come to us because they
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Visit us online: www.vifitness.ca 100% Island Owned! VI Fitness Co-Ed Victoria
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Saanichton
Oak Bay
West Shore
Nanaimo
and donor who has seen the experience of women and violence in her work as a nurse in many places in the world. Please donate by visiting www.transitionhouse.netor by mailing your donation to: Victoria Women’s Transition House Society, #100-3060 Cedar Hill Road, Victoria BC V8T 3J5
Penny Loome
Victoria’s Legendary Landmark
www.thecastle.ca
Help cover the costs to run the Shelter, which is open 24 hours a day, 7 days a week and 365 days a year for women and children fleeing abuse. In 35 years of service we have helped over 35,000 women and children escape relationship violence and abuse, making hope for a brighter future for themselves. Watch your mail early November for the Fall Appeal, with the story of one volunteer
Women in Business PROFILE
Craigdarroch Castle
The Castle Society is pleased to welcome Laura Moodie as the new Executive Director. Laura assumed her duties in time to see the
It takes a community to make a difference!
EDUCATE • VOLUNTEER • DONATE www.transitionhouse.net
Women in Business PROFILE
Craigdarroch Castle was built between 1887 - 1890 for Robert Dunsmuir, a Scottish immigrant who made his fortune from Vancouver Island coal. The immense fortune of the Dunsmuir family is reflected in the four floors of exquisite stained glass windows, intricate woodwork and fabulous Victorian era furnishings.
Transition House
Nanaimo
Courtenay
Campbell River
are falling behind in school - and that is usually because they lack the necessary skills to keep up.” “Basics such as fluency in reading, competence in comprehension, and a solid understanding of basic math facts and number concepts are the building blocks of a successful school career, but sadly these are the skills many kids lack.” What we are able to do at Sylvan is to take kids back to the point at which they began to experience problems, identify their skills gaps, then construct individualized programmes to address these issues and get the kids back on track. Sylvan focuses on ensuring children have the skills to go back to the classroom and raise their standards independently.
www.educate.com Victoria: 250-477-3212 Westshore: 250-590-6211
34 • WOMEN IN BUSINESS
Wednesday, October 27, 2010 - VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE
Women in Business PROFILE
Dale Collins Certified Financial Planner At Adamek Financial, there is one fundamental principle that drives everything we do: value. We offer our clients the highest quality independent financial advice available. As a Certified Financial Planner I provide information and guidance to help you achieve your financial goals. With Consistent, Dependable Financial Advice… You Can Get There! For an appointment please contact my assistant, Tanya Leech, tanya@adamekfinancial.com • 250.478.9288
Women in Business PROFILE
Brenda DeWynter B Welcome W With 21 years of experience in the office interior design industry, Brenda DeWynter brings vast product knowledge and a wealth of experience to Liesch Office Interiors. Joining the company two years ago, Brenda saw Victoria as the ideal place to introduce the sought-after designs from Hayworth Manufacturing whose products are designed to create a more sustainable workplace. Committed to the unique, individual need of each of her clients, Brenda believes in building a relationship that allows her to design and
Office Interiors
outfit the perfect office environment. From an intimate home office to an upscale corporate environment, Lieschs’ partnership with Hayworth Manufacturers allows Brenda to offer a full “organic workspace solution”. The European designs are flexible and strong for interiors that change with an organization, extending the life cycle and creating workspaces that will be in style for years. Take comfort in knowing you can count on Brenda for all your project management requirements. For an office environment that’s comfortable and stylish contact Brenda today!
(250) 590-4032 • B.DeWynter@Lieschinteriors.ca
Women in Business PROFILE
Esperanza Bermudez With more than 15 years in the aesthetics industry, Esperanza Bermudez delights in helping clients look and feel their best. Esperanza trained in Victoria at the Academy of Excellence before opening Esperanza Day Spa, an Aveda Concept Spa in Whistler. She returned home to Victoria in 2004 and taught Esthiology at the Aveda Institute and studied for a C.B.A. at UVIC. Today she welcomes clients to Esperanza Aesthetics, a full-service day spa in Oak
Bay. Bay Esperanza is a Reiki Master, an Aveda trained Aromaologist, a reflexologist, and specializes in Brazilian waxing. Esperanza Aesthetics is an independent, fully accredited, Ideal Protein Weight Loss Centre. “Having personally experienced success with the Ideal Protein Diet and having helped others achieve their weight loss goals, I look forward to coaching and helping you on Your Last Diet.”
Local women making a difference
Business of Business Cont. from Page 13 think it’s imperative that we do that.” While Ceglarz has been successful in business, it has come as the result of considerable hard work. She, her husband and daughter had been vacationing outside Poland when martial law was declared in the country back in 1981. Making the decision not to return, the next question became: Where to go? Deciding on Canada, the immigration process brought the family to Victoria, but with very few resources as they’d had to leave virtually everything in Poland. While Ceglarz had a masters degree in law and administration from Poland, they weren’t transferable here; plus, she spoke no English. Learning the language came first, and Ceglarz immersed herself in it – little notes with English words dotted the walls and ceiling of their apartment, she remembers – so that in less than two months, she could communicate. Next came UVic and part-time studies, while working and raising her
“It’s extremely important that you have a great team of people. You can have the most beautiful buildings, the most beautiful art, but if you don’t have good people, you have no business.” – Janina Ceglarz daughter, to earn her Canadian degree. “In life, I think it’s important that we set the goals high. We work hard to achieve these goals and sometimes we have to sacrifice something.” That same drive is carried forward in her approach to business: Ceglarz works hard – and efficiently – and she expects the same of her staff; at the same time, it’s essential to reward employees for their efforts, she emphasizes. In business, “it’s extremely important that you have a great team of people. You can have the most beautiful buildings, the most beautiful art, but if you don’t have good people, you have no business.”
That means taking the time to hire correctly from the start, treating staff well and, while expecting a dedicated effort, appreciating how hard they work. For Ceglarz, it also means being accessible. “My day is just crazy busy, but I have an opendoor policy so every employee can speak to me in confidence to help resolve any problem. I have to find the time because for me, it’s important.” It’s also essential to find balance between her work day and her time away from the office with family, friends and her husband of 38 years. “I must have balance, but that comes from experience,” she acknowledges.
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Women in Business PROFILE
Christina Baker Changing Times introduces a new Stylist. Christina is an advanced stylist and colour specialist with extensive experience and international training. She is an artist who is creative yet down to earth, who takes pride in her work and loves making people feel great about themselves.
custom haircolour (mixing & placement) and colour correction. She’s known best for the ultra glam styles she produces from red carpet looks to dream wedding updo’s. Come into CHANGING TIMES at No matter what you’re looking for, mod- TILLICUM MALL and meet Christina. ern or classic style, Christina will make Consultations are always free and right now Christina is offering a free you look your best. She specializes in haircut with any colour/highlight service on your first visit with her. T. (250) 381-2234 • 3170 Tillicum Rd. Tillicum Mall • www.modasalons.ca
Anita Litster Escape to E t the th Italian It li countryside... t id with the help of Anita and Gordon Litster, a local couple that has been offering vacation rental properties in the quaint village of Valle S. Giovanni - population of 400 - for over 10 years. The accomodation consists of the couple’s three houses. The clean, comfortable, renovated, fully equipped homes offer balconies facing either piazzas, quaint village streets or beautiful countryside. Church bells ring and bread arrives daily.. Begin your morning with Francesca’s popular espresso or cappucino, at Bar 90!
Five years ago, the couple began offering popular cycling tour options, as well. On nights away from the village, guests stay at a small family winery and an i ti Sea. S “agriturismo” overlooking the Adriatic “The area is beautiful and the village atmosphere offers guests a great taste of culture and countryside,” says Anita. Add to this, a local woman who offers cooking lessons and others who offer a private dinner, this could be the vacation of a lifetime!
www.valletours.com (250) 655-4030
WOMEN IN BUSINESS • 35
VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE - Wednesday, October 27, 2010
Local women making a difference
Resources for Women in Business and Women in the Community: Business Services
Social Services
Roaring Women motivates and promotes
West Shore Chamber of Commerce – Phone:
The Victoria Women’s Transition House provides
Margaret Laurence House offers counselling, housing,
women in business and self-employed women, and hosts dinner meetings and events. Web: www.roaringwomen.com
250-478-1130; Web: www.westshore.bc.ca
and victim services for women who have left abusive partners and their children. Phone: 250-995-0058
www.smallbusinessvictoria.com
support, shelter and counselling for women leaving abusive situations and their children. Phone (community office): 250-592-2927; Crisis line: 250-385-6611; Web: www.transitionhouse.net
eWomen Network is a network of women
Small Business BC – Resources for small
Cridge Transition House offers an emergency shelter,
business owners and professionals aiming to support, promote and showcase members businesses and products. Web: www.ewomennetwork.com
business. Phone: 1-800-667-2272; Web: www.smallbusinessbc.ca
information, support and counselling for abused women with or without their children and a 24-hour crisis line. Phone: 250-479-3963; Web: www.cridge.org
provides shelter, meals and crisis intervention programs for homeless women and women at risk. Phone: 250-480-1408; Web: www.coolaid.org
Vancouver Island Women’s Business Network is an organization of women
Small Business Victoria –
University of Victoria School of Business – Web: www.business.uvic.ca
Canadian Youth Business Foundation
entrepreneurs, business women and professional women that hosts monthly learning events and mixers for members. Web: www.viwbn.org
provides resources for young entrepreneurs including programs, events, peer mentorship, networking, an online magazine and more. Web: www.cybf.ca
The Women’s Enterprise Centre provides
Canadian Association of Women Executives and Entrepreneurs connects business
services to women entrepreneurs. Phone: 1-800-643-7014; Web: www.womensenterprise.ca
women across Canada. Phone: 416-756-0000; Web: www.cawee.net
Victoria Economic Development Commission
Women Entrepreneurs of Canada is a not-
– Phone: 250-384-2432; Web: www.businessvictoria.net
for-profit on-line forum for women business owners. Web: www.wec.ca
Saanich Peninsula Chamber of Commerce – Phone: 250-656-3616; Web: www.peninsulachamber.ca
Greater Victoria Chamber of Commerce – Phone: 250-383-7191; Web: www.victoriachamber.ca
The Canadian Federation of Business & Professional Women Clubs is a national organization for the education, employment and economic status of employed women. Web: www.bpwcanada.com
Sooke Transition House offers emergency shelter, information, support and counselling for abused women with or without their children. Phone: 250-642-2591; Pager, 250-480-5461; Web: www.sooke.org/wth/index.htm
The National Clearinghouse on Family Violence, operated by the Public Health Agency of Canada for the Federal Government, is a resource centre for information on violence within relationships of kinship, intimacy, dependency or trust. Web: www.phac-aspc.gc.ca/ncfv-cnivf/ familyviolence/
Bridges for Women’s services include employability training programs for women with histories of abuse. Phone: 250-385-7410; Web: www.bridgesforwomen.ca
The Canadian Women’s Information Centre hosts a directory of Canadian women’s resources, links to international and Canadian women’s sites and women-centered news and resources. Web: www.womennet.ca
Sandy Merriman House Emergency Shelter for Women
Wear 2 Start Society outfits unemployed, economically disadvantaged women for job interviews. Phone: 250-472-9327; Web: www.wear2start.ca
The Victoria Women’s Sexual Assault Centre provides highly qualified trauma specialists to immediate and historical survivors of sexual assault. Office phone: 250-383-5545; Crisis & Info Line: 250-383-3232; Web: www.vwsac.com
The Cridge Centre for the Family and Seniors — women’s services include emergency shelter and programs for women who are experiencing or have experienced relationship violence. Phone 250-995-6420;
Women in Need creates opportunities for women and their families to be self-sufficient and employed, offers training programs and assists with the transition from shelters to independent living, as well as providing emergency services. Phone: 250-480-4006; Web: www.womeninneed.ca
Serving Victoria since 1981
Connie Wilde Sales
Genevieve Brownlow Service
Nicole Davis Parts
Sheila Grifths Service
Sherry Fouracres Service
Sarah Gourlie Financial Services Manager
Andrea Foreman Service
Colleen Jones Reception
Debbie Morse Reception
Judy Moroz Administration
Cristina Sousa Sales
Jan Ellis Accounting
At the heart of Jenner Chevrolet Buick GMC are its people. We have eight staff members that have been with us for over 20 years! Three of those have been with us since ‘our birth’ in 1981! We can’t say enough about the job these people have done for us. Our success is directly related to the way our staff handles our customers. It doesn’t matter if you are buying a $60,000 vehicle, a $5 part or just getting an oil change, we treat everyone the same - with an honest and friendly approach; almost like you were family!
www.jennerchevbuickgmc.com 1730 ISLAND HIGHWAY 1-866-436-5681
Mon.-Thurs. 9-7pm • Fri.-Sat. 9-6pm • Sunday - Closed for Browsing
FOLLOW US ON twitter.com/jennermotors FOLLOW OUR BLOGS @ jennermotors.blogspot.com
36 • WOMEN IN BUSINESS
Wednesday, October 27, 2010 - VICTORIA NEWS • OAK BAY NEWS • SAANICH NEWS • GOLDSTREAM NEWS GAZETTE
Our High Value department! We specialize in arranging insurance on high value homes.
If your property’s market value is between $700,000 and $5 million, contact us for an in-home Consultation with one of our Senior Advisors. call: 250 475 5720 or email: highvalue@harbordinsurance.com
www.harbordinsurance.com