Citizens Advice Bureau

Roughly how many positions are available for students in 2021?

It varies; please enquire or send your expression of interest to manager@cabwa.com.au

What attributes do you look for in an applicant?

• Excellent communication skills • Great attention to detail • Computer literate • A team player • A positive and professional attitude • Organised and able to prioritise tasks

Consumer Credit Legal Service

Level 1, 231 Adelaide Terrace P erth WA 6000 Allison Sampson, Office Manager hr@cclswa.org.au

www.cclswa.org.au

Consumer Law

WHAT IS THE FOCUS OF YOUR CLC?

Credit and Debt and Consumer Law. Consumer Credit Legal Service is a non-for-profit charitable organisation which provides legal advice and representation to consumers in WA in areas of credit, banking and finance. CCLSWA also takes an active role in community legal education, law reform and policy issues affecting consumers.

VOLUNTEERING OPPORTUNITY

Which areas of law will clerks be exposed to?

We assist with issues that come under the National Credit Code and the Australian Consumer Law.

What kind of tasks are student volunteers expected to undertake?

Volunteer paralegals operate the telephone advice line. They take instructions, draft advice and deliver advice, under the close supervision of the supervising solicitor. Volunteer paralegals also assist solicitors with case file work, in the delivery of community legal education, and in drafting law reform submissions

Do you provide opportunity for advocacy work?

We don’t do court work. Instead, we run relevant cases through the Australian Financial Complaints Authority, a specialised ombudsman scheme.

What are the skills/benefits of taking a position at your CLC?

You will get direct client contact by providing front line legal services. You will receive close supervision and ongoing training during your time at CCLSWA.

Do you offer any opportunity for graduates looking to do their Practical Legal Training?

Yes.

APPLICATION PROCESS

How can students apply?

On our website www.cclswa. org.au.

What does your recruitment/ interview process consist of?

A zoom interview with a case study research task.

Roughly how many positions are available for students in 2021?

We offer a high number of opportunities.

What advice do you have for students looking to apply

This is a great opportunity to directly interact with clients and learn how to draft advice. You will learn how to talk to clients, what questions to ask clients, and improve your client interview skills. You will have the opportunity to partake in different kinds of volunteer roles. Volunteering at CCLSWA is a great way to build the skills necessary for the legal workplace. During your time at CCLSWA, you will learn where to look for the answers and how to best research. Knowing where to look is just as important as knowing the answer.