Case Study Agilico

Agilico is our workplace technology provider that offers a broad range of capabilities including print services, information management solutions, agile working technology, telecommunications and managed IT services. Their team comprises of over 250 people operating across the UK, managing 40,000 devices currently in the field.

At the core of Agilico’s business is the sale of Multi-Functional Devices (MFDs). Agilico’s mission is to make world class technology that can last. At the forefront of this effort is the use of refurbished machines that are contributing to the global effort towards building a circular economy. Agilico have established a new, purpose-built national refurbishment centre in Leicester. Here, Agilico’s team of expert engineers take low-utilisation devices and restore their functionality to that of a brand-new machine.

This not only reduces the waste involved in the alternative practise of scrapping and replacing an old machine, but also increases the Agilico’s profit margins, and lowers prices by up to 50% for customers. Therefore, this initiative is mutually beneficial for Agilico’s customers, shareholders, and the environment. Agilico’s longstanding partnership with Konica Minolta provides additional access to MFDs being removed from their direct consumers, aiding access to sufficient stock. Recycling the machines enables Agilico to realise an 80% profit margin, as compared to the standard alternative of 40% when manufacturing a new machine. Consequently, gross margins across the business have improved from 55% to 59% from 2019 to 2023. Additionally, MFD gross margins have improved from 42% to 52% across the same period. By implementing this, and other environmentally friendly initiatives, Agilico has achieved large emission reductions in the last twelve months.

“At Agilico we’ve built our reputation on forging trusted relationships with our colleagues, customers and wider communities. Our ESG framework is at the heart of this, helping us to identify new resources to support our actions,and guide us as we continue to grow and develop as an organisation. We’re committed toleading by example, and always operating withintegrity, trust and responsibility.“

Simon Davey CEO, Agilico