Smart Work by Jo Owen

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1 Relationships: build networks of trust and support to make things happen

The move to hybrid working has accelerated changes in how you can lead and manage. Hybrid working forces leaders to move from twentieth-century to twenty-first-century practices. In the office you can see who does what, which makes command and control easy. When teams work remotely, you have to trust that they do the right thing even when you cannot see them. Traditional office management was based on high control and low trust. Now it is about high trust and less control. Command and control was very transactional; remote working depends on strong and supportive relationships. These are hard to build when working remotely. In this chapter, you will discover: ●

The nature of the hybrid working revolution. How to become the trusted leader. How to build your network of influence.

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