A MESSAGE FROM THE CEO

It’s been a few months since I was appointed to the position of Chief Executive Officer at BlueCross. I am thrilled to take on this important leadership role and see this as a time of immense opportunity. It is a crucial time in the sector, with the recent change of Government and the upcoming aged care reforms.

We also congratulate Melanie Mazzarolli on being appointed the Chief Operating Officer and we have a new BlueCross Chair, Mr Rob Dalton. It feels like a time of change and opportunity.

The past two years managing the COVID pandemic within

BlueCross has been challenging and exhausting for all. The commitment and dedication our teams have shown in supporting our residents has been inspiring. It is important that we continue to support and advocate for our residents to live their best life despite the challenges the pandemic has presented all people living in Aged Care.

Melanie Mazzarolli, Megan Galbally, Executive General Manager People Culture and Safety, and I have been visiting residences as a follow up from our Staff Survey last year. We have enjoyed meeting people and listening to what they have to say. It has been reassuring to hear positive feedback about our people and the improvements on food served at BlueCross.

We have also had some surprise meetings as we have toured the residences, such as Bear the cheeky pup at Baradine, which you can read about in this edition.

Over the last few months, we have also welcomed volunteers back into our residences. They have been missed and our community is already enjoying the friendships and fun times that our volunteers bring, you can read about one of our exceptional Darnlee volunteers, Christine in this edition as well.

I am committed to visit BlueCross residences every week which is very rewarding and always brings with it an element of surprise. I look forward to meeting more of you and if you see me around, please say hello.