In Home Care, a great team counts BlueCross Recruitment Strategy

Megan Galbally, Executive General Manager, People, Culture and Safety

BlueCross as an organisation is prioritising the recruitment, engagement, and retention of our people.

The past couple of years have been the most challenging as we continue to be impacted by COVID.

BlueCross is committed to addressing workforce challenges. We are completely reviewing the way we recruit, streamlining processes and improving staff utilisation. Offering the best care possible for our residents and clients is our priority. We acknowledge that we need to attract the right people and develop and support them in this regard.

We are prioritising the selection of candidates that share our values of safety, excellence, partnership, kindness and choice.

We are investing in leadership development and providing on the job coaching within our residences to build high performing and skilled teams to role model the right behaviours so that new people joining the business, have the confidence and support they need.

We know that good people know good people so we have implemented a referral reward program which has been a hit with our current team members. We are developing an improved onboarding and induction process so when a new team member joins us, they feel immediately connected and supported.

We are reinvigorating our student placement opportunities, traineeships, and graduate programs for the right people, to create talent pipelines for the future.

We will also be implementing a talent management program internally as we know that we have untapped talent within the organisation already. We are creating career pathways that will help us to ensure our people feel valued and supported and want to stay with BlueCross.

BlueCross believes Aged Care offers a purposeful career with many opportunities for growth and development. We want to support those who are considering work in Aged Care to make BlueCross their employer of choice.