The Blue Sky Hosting Brochure

Beyond the cloud Hosting | Cloud | Mail | Data

About Us Blue Sky offers a complete range of managed hosting services for businesses – from mission-‐critical enterprise scale environments to small online applications and websites.

Blue Sky thinking

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Our mission is to provide tailored hosting, cloud, data storage and disaster recovery solutions that are ideal for your business now and have the ability to grow with you in the future – so you are sure of a healthy return on your investment. To achieve this we listen to you. We ask you the right questions about your business. And then we work with you every step of the way to create the best possible solution. To begin talking to us and to find out how Blue Sky can deliver a tailored managed hosting service for your business, contact us today. Blue Sky Hosting provides world-‐ class IBM Domino hosting, BlackBerry hosting, IBM Websphere hosting, IBM Quickr Hosting, SharePoint hosting and Office 365 solutions.

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The Blue Sky Service

You talk – we listen

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That’s what sets Blue Sky Hosting apart. We specialise in creating managed hosting solutions that are tailored to your business. So first we listen. Then, when we understand your business requirements really well, we work with you to create a solution that suits your needs now – and has the flexibility to change and grow with you. And we’re here to stay. We’ve been successfully providing tailored, managed hosting solutions for our clients since 1997 and are the largest IBM Domino hosting provider in the UK. (Source: Netcraft)

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What we can offer you: •

A full range of services from IBM Domino hosting and hosted mobility solutions for BlackBerry, to hosted PHP/MySQL and high-‐ availability virtualised hosting.

Excellent service, combining unrivalled technical knowledge with a friendly, professional, easily contactable support team. Reassurance. Managed hosting means we take care of everything for you providing a stable operating environment for all your applications. Availability. We monitor the server 24/7, enabling you to confidently rely on network uptime. Flexibility so your hosting solution can be scaled or upgraded to suit your changing needs. Security for your data through world-‐class datacentre facilities with high-‐speed, highly available access via multiple connectivity providers.

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Skills & Certifications We work hard to keep our accreditations up to date so that we can benefit from the added value such as access to software upgrades, technical support and pre-‐sales support and our employees are encouraged to attend training courses in order to keep their skills current. We have also achieved the following internationally recognised industry standards:

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security. The standard is highly applicable to providers of IT oriented services such as Blue Sky and ensures the appropriate protection of information security assets relating to both Blue Sky and our customers.

Blue Sky currently has the following accredited partnerships: • IBM Premier Business Partner -‐ ISO 9001 includes certifications in IBM This requires organisations to Notes/Domino, IBM Quickr and IBM demonstrate that they do what they say Sametime. they do and that they have a quality management system in place to ensure • Microsoft Gold Hosting Partner -‐ consistency and improvement; leading to includes certifications in Windows high levels of performance and customer Server 2008, Exchange 2010, MS SQL satisfaction. Certified organisations are 2008, Lync 2010 and Office 365. committed to continuous improvement and are assessed annually to ensure • VMWare Partner -‐ includes progress is being maintained. Blue Sky certifications in Datacentre has shown that it has good service Administration, Datacentre Design, reliability and process controls, which Technical Sales and Certified benefit our customers. Advanced Professional. ISO 27001 • Red Hat -‐ includes Red Hat Certified The standard includes both the physical Engineer and Red Hat Systems and logical aspects of information Administrator certifications.

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What we do At a glance: Services • Managed on and off premise hosting services • Mail & collaboration services • Cloud service planning and implementation • SaaS service implementation • Data management • Load and performance testing • Disaster recovery planning and implementation

Product experience Web & Application Servers • IBM Domino • Apache & Open Source servers • IBM Websphere • Microsoft IIS Cloud Infrastructure Services • Amazon E3 • Amazon AWS • Microsoft Azure • IBM SmartCloud

Backup & Disaster Recovery • Completely fault tolerant systems, by design. • Offsite backup & recovery solutions • Secure, customisable PC/Laptop file cloud storage. Mail & Collaboration • Microsoft Office 365 • Microsoft SharePoint • Microsoft Lync • Microsoft Hosted Exchange Server • Microsoft Exchange Server • IBM Notes • IBM Connections • IBM Quickr

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Cloud Service Strategy & Implementation A much-‐overused marketing buzzword term, ‘The Cloud’ is often misunderstood and its advantages sometime over exaggerated. The reality is that distributed hardware and software provision enables a company to be much more ready to deal with the ever growing data and user base companies need to get things done today. We have been working hard in the Cloud for many years and that’s given us real experience so that we can help our customers make the best use of Cloud technology now and in the future.

How we work

Blue Sky employs a structured methodology to Cloud Migration and planning. We draw on our extensive experience of working with business critical environments and knowledge of the latest technologies to provide you with the best approach to fit your exact requirements. 6

Who are Cloud Migration & Planning services for? • •

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Your company is considering your future IT requirements. Your business is interested in reducing its ongoing investment in IT. You wish to expand infrastructure globally whilst minimising risk You would like to increase your own internal service availability and capability to your enterprise teams

Why Blue Sky There are many aspects we are able to help with: • Project planning and management • Governance planning • Information architecture • Implementation consultancy • Systems integration • Feature planning • Support and training

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Mail & Documentation Migration Mail & Document Migration Small and large businesses both need to save time and money. Email and document management is one area where both can benefit from the savings that can be found by migrating to Office 365. It’s not just about the savings. It’s also about working smarter. So why not do both? Office 365 comes in a range of plans that offer a range of options for your company to take advantage of. Each

plan is like a rental package. The benefit of this is that you can budget in advance, you can upscale when needed and you get access to the latest version of the Office software. Office 365 is designed for mobile users as well as office users. Use your Windows Mobile Phone, iPhone, iPad or Android devices to access your mail and view documents. You may have already decided

that Office 365 is right for your company. So have you thought about how to tackle migration? If your business needs 50 or 500

users setup we can manage the transition with you.

Why Blue Sky • We are experienced at moving companies from on-‐premise mail and groupware systems • We manage domain name changes without causing loss of service • We transfer your document data to Cloud services such as SkyDrive Pro and working with our partners we can deploy to Microsoft SharePoint Intranets or Extranets. • We provide all the necessary training and support for ongoing management. • We are a Gold and Silver certified Microsoft Partner

The Blue Sky PKFI case study shows how we helped the Accounting firm migrate from on-‐premise email and document management to Office 365, SkyDrive Pro and Lync. Go to www.bluesky.co.uk/move to d ownload.

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IBM Notes Mail & Collaboration Services IBM Social Business Solutions Blue Sky is both a premier IBM business partner and certified IBM Notes and Domino implementer. IBM® Notes® and Domino® is the leading groupware and enterprise collaboration application for over 20 years. Since then, IBM has been a market share leader in providing security-‐ rich messaging and business applications to organisations of all shapes and sizes. In a social, mobile and Cloud enabled workplace. IBM continues to innovate, with the new IBM Notes and Domino 9.0 Social Edition. Move from email to social email experiences. Create a more effective workforce. Speed adoption of newer tools. Reduce costs.

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IBM Notes and Domino 9 Social Edition Highlights

• Provides modern, in-‐context social collaboration capabilities • Enhanced, no cost entitlements for IBM Connections 4.0 Files & Profiles applications and Mobile access • Application Development: Now easier and faster than ever • IBM Notes Browser plugin: Easy access to IBM Notes Social Edition applications with light weight browser • IBM Notes Traveler: Support for To Do function on iOS & Android and broader platform support, Windows Phone 7.5/8, BlackBerry 10 and IBM i server

Ask to speak to one of our Notes & Domino experts to help you make the most of the best Collaboration solution around today.

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Data Storage, Backup & Disaster Recovery

As a company relied upon for providing business critical application and website hosting, we have expertise and experience in implementing a range of file storage and back up services. These help your business to become more flexible and resilient in business practice. Digitizing your documentation enables better sharing of knowledge and prevention of information loss caused by incidents outside of your control. Our services are there to help you provide resilience to your data as the source of information becomes greater both in terms of size and importance. Our capabilities offer small, mid and large-‐scale services for document storage and group sharing. Working with our partners we can provide systems with Microsoft’s SharePoint, IBM’s Notes and Domino for enterprise collaboration and document management and Office 365 and Hosted Exchange to enable

off-‐premise cloud storage of email. For companies looking to move to utilise cloud backup and expand their website capabilities for serving digital products we provide a hybrid cloud and server solution that bring together the control and immediacy of a webserver in one of our datacentres with the capacity and flexibility of public cloud services such as Amazon’s AWS and E3 cloud.

Plan for the worst, and the best Every business needs a backup plan as markets change and customers’ requirements move. It’s the same with your IT infrastructure. As your users become more reliant on information and interacting with it, the importance of IT in your operations becomes greater. Therefore, a clear strategy for when things go wrong will give your business a fall back to keep things on track. Contact us to see how we can plan and implement data and server disaster recovery for your business. 9

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Operation & Performance Monitoring

From measuring how well your applications perform on internal servers to how fast your busy website can run, we are able to ensure that your server environment is specified, built, configured and monitored to do its job. A consistent and reliable system is important for not just the health of your servers, it’s also important for workers to get their job done, to make sure that your customers can access services and it goes towards ensuring

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your system is secure. The engineers at Blue Sky have all the necessary expertise in server platform planning and deployment, operating system security, load performance and data integrity. We go beyond that too. Our monitoring systems are relied on by many organisations within their premises. They rely on us to keep an eye on their servers for internal systems as well as to manage and

maintain their online services for extranets and public websites.

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Customers

Financial & Legal Service • PKFI • BDO • Elgar Byrne • OAC

Insurance • NCI • Corrie Bauckham Batts

Health & Beauty • Crabtree & Evelyn • ClickHealthandBeauty.com

Retailing Riverford Organic Vegetables

Distributors • Amscan International • Grasslands Road • Petty Wood • TLG Brands • Time+Space Distribution

Government • Bromley Council • DEFRA • DIFID • The Local Government Association • St Helen's Borough Council

Manufacturers • Amscan Inc. / Anagram • Carl Kammerling International • Trend Machinery & Cutting Tools • Citizen Watches • William Sinclair

NGO • United Nations

Media • APTN • APTN Sports & News Television • The Artfund • The Economist • Shadowlocked.com

Publishing • Cath Tate Cards • Paperlink • Freedom Greetings Inc

Software

Medical

• Coloplast UK • Fortuna Healthcare • Paul Murray

• Aspin Management Systems 11

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Canvas Partner Program For over ten years, we’ve been developing a full range of hosting solutions to help both you and your customers. It’s one of the reasons why our customers rely on us for ensuring websites operate impeccably under load and are always fast and available; during critical time sensitive eMarketing campaigns, keeping busy eCommerce websites running, ensuring that popular high profile websites are doing their ‘thing’ and the big exhibition show website doesn’t fall over during that crucial demonstration. Now we’re building on that experience to offer a new kind of hosting service designed to both enhance your online projects and reward your business for growth. Being a Blue Sky Canvas Partner you will be able to provide all the necessary power to deliver a quality online experience without having to invest a penny. 12

There’s no charge to become a partner either. No targets. No silly loopholes. Simply recommend our Canvas solutions to your clients and when they sign-‐up with us, we will provide your project a world class hosting solution. Oh yes, did we mention that you would be rewarded too? Each Canvas plan provides: • Offload your customer webserver support to us • Storage and bandwidth that’s flexible and not eating your resources • A secure, dedicated virtual server for your clients’ projects • You’re rewarded for doing your thing and so are we Working with us as a Canvas partner provides your business with a regular

referral fee and is a reward programme that runs throughout the life of the customer’s Canvas contract. Contact us on info@bluesky.co.uk or call us 0207183 5854 to find out more.

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Connect Magazine Connect magazine is our quarterly customer contact magazine. It’s an ideal opportunity for customers to update their awareness of our services. Connect is also an opportunity for our customers to talk about their experiences with using Blue Sky as a service provider and give a true insight into the products and services we offer.

We also like to promote our customers and showcase what they do, making Connect an ideal way to promote your business. If you would like to contribute to Connect magazine or advertise please contact sales@bluesky.co.uk

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