Keeping Seniors Safe, Healthy and Connected A SUITE OF TECHNOLOGY SOLUTIONS
BLUESTARHONORCARE.COM
Living Longer Better People are living longer, healthier, more productive lives than ever before. Most seniors would prefer to live out their lives in the comfort of their home. However, risks to our safety and health increase dramatically as we age. • Every year, 1 in 3 seniors falls. Twenty to 30 percent of those falls result in moderate to severe injuries. • About 80 percent of Americans over the age of 75 have one or more chronic conditions. Failure to properly manage those conditions can often lead to a crisis. • About one-third of Americans older than 65 now live alone as do half of those over 85. Social isolation has been linked to serious consequences for senior health. For many, nursing homes and assisted living facilities are not financial options, and no one wants to be forced to leave their home. That means seniors and their caregivers must find more ways to adapt living at home for extended years. At BlueStar, we’re on a mission to help Americans in their golden years stay safe, healthy and connected. From personal emergency response systems to health monitoring tools to connection products, there are many technology solutions to ensure that home can stay the right place for aging — and savvy seniors and their families should be aware of their options.
A publication of BlueStar HonorCare • (800) 300-1724 • bluestarhonorcare.com
Safety There are a variety of personal emergency alert systems for seniors who may need immediate help in the event of an emergency. From mobile medical alert systems with built-in fall detection to in-home units perfect for those who always travel with someone, these safety devices offer protection and peace of mind. Ranger . . . . . . . . . . . . . . . . . . . . . . . 4 Sentry . . . . . . . . . . . . . . . . . . . . . . . . 6 Admiral Protect . . . . . . . . . . . . . . . . 8 FreedomAlert . . . . . . . . . . . . . . . . . 9 FireAvert . . . . . . . . . . . . . . . . . . . . .10 CookStop . . . . . . . . . . . . . . . . . . . . . 11
Health Managing chronic conditions can be among the most effective ways to ensure good health and good quality of life for seniors and their families. Health monitoring systems can keep seniors from becoming just another statistic. Health Management Software . . . . 12 Dose Dispense . . . . . . . . . . . . . . . . . 14 On-call Nurse . . . . . . . . . . . . . . . . . . 15 Activity Tracker . . . . . . . . . . . . . . . . 15 BrainHQ . . . . . . . . . . . . . . . . . . . . . . 16 Eldergym Senior Fitness . . . . . . . . 17
Connection Stay in touch with loved ones with connection products and services and phones for seniors who are hearing-impaired. Video Intercom . . . . . . . . . . . . . . . . 18 Captioned Phone . . . . . . . . . . . . . . 19 Daily Roll Call . . . . . . . . . . . . . . . . 20 Reminder Rosie . . . . . . . . . . . . . . . . 21
Resources Find news, resources and information to help independent seniors remain safe, healthy and connected. Recommended Reading . . . . . . . . 22 Discounts and Coupons . . . . . . . . 23 Š Copyright 2017 BlueStar HonorCare, Blue Star Service Solutions, Inc. All Rights Reserved.
4 | SAFETY
Charging cradle
Included lanyard
BENEFITS OF A LOCKBOX Protect yourself and your property during an emergency. By placing a lockbox on your door, emergency personnel can enter your home safely — without damaging personal property. When you press the Ranger emergency button, the specialist can view important information you provide, such as allergies, preferred hospital and lockbox details. If you have a key in a lockbox, when the specialist calls the emergency personnel, they’ll provide the code to the lockbox so the emergency responders can let themselves in. A publication of BlueStar HonorCare • (800) 300-1724 • bluestarhonorcare.com
MEDICAL ALERT SYSTEMS | 5
Ranger The smallest medical alert device on the market, the Ranger is on-the-go protection for active seniors. Simply wear it around your neck, and press the button when you need help. Designed for the real world, the Ranger is water-resistant and highly durable. Plus, it comes with a charging cradle that makes recharging easy. PRODUCT FEATURES • SOS emergency button with real-time GPS tracking • Powerful built-in two-way voice technology • Compact, durable and water-resistant • Can be worn on a regular or jewelry lanyard • Charging cradle and power cord • 24/7 nationwide emergency monitoring
SPECS Color: Black Weight: 1 .23 oz Size: 2 .4" x 1 .7" x 0 .6" Battery: Up to six days Network: AT&T
Starting at just $39 .95 monthly Available at: bluestarhonorcare.com
The Ranger offers help at the press of a button anywhere in the U.S. where there is AT&T 3G cellular coverage. Using geo-fencing — a feature in the software that uses GPS to define geographical boundaries — the Ranger system locates you in an emergency and connects you to a specialist who quickly assesses the situation and contacts the appropriate family member, friend and/or emergency services. © Copyright 2017 BlueStar HonorCare, Blue Star Service Solutions, Inc. All Rights Reserved.
6 | SAFETY
Sentry With the Sentry medical alert system, you will be able to get help from anywhere in and around the home. With a simple push of a button, the Sentry will connect you to a 24/7 national emergency monitoring center, where a specialist will dispatch the proper help and remain on the line until they arrive. The blue Caretaker button can be programmed to call a family member or other caregiver. Included with the base station is a basic pendant that allows you to speak to the monitoring center. The pendant features a small but powerful speakerphone and a 600-foot wireless range. The Sentry requires either a landline telephone connection or a cellular communicator add-on.
PRODUCT FEATURES • Base station provides loud and clear two-way voice communication • Emergency button on base dials monitoring center for help
Basic pendant with wrist strap
Basic pendant with lanyard
SPECS Color: White Pendant Size: 1 .98" x 1 .73" x 0 .46" Battery: Rechargeable Network: AT&T
• Caretaker button calls preprogrammed personal contact • Water-resistant basic pendant or belt clip with up to 600-foot wireless range • 24/7 nationwide emergency monitoring
Starting at just $29 .95 monthly Available at: bluestarhonorcare.com
A publication of BlueStar HonorCare • (800) 300-1724 • bluestarhonorcare.com
MEDICAL ALERT SYSTEMS | 7
Base unit with basic pendant and optional two-way voice pendant
Accessories WATCH
$3/month
Perfect for active seniors, the watch features a button that initiates the medical alert alarm to the base station. CELLULAR ACCESSORY
$10/month
No landline? No problem. The cellular accessory provides reliable, emergency communication to the emergency monitoring center for customers without access to conventional telephone systems. TWO-WAY VOICE PENDANT
$2/month
Whether you need to tell the medics exactly where you are or you simply need your daughter to come help you, every call should be a two-way conversation. The two-way voice pendant can act as a loud and clear speakerphone anywhere in and around your home. HELP BUTTON
$3/month
The wall-mounted two-way voice communicator help button is a great safety device to include in bathrooms, bedrooms, basements, garages and other high-risk areas. SMOKE, HEAT AND FREEZE DETECTOR $9.95/month
CARBON MONOXIDE ALARM $9.95/month
When smoke, excessive heat or cold is detected, the alarm sounds and the built-in transmitter sends a signal to the base unit.
The carbon monoxide alarm communicates with the base unit and can send alarm, tamper and battery condition messages.
MOTION DETECTOR
DOOR/WINDOW CONTACT $4.95/month
$9.95/month
The motion detector adds an additional layer of security to a home. The device can be set to alert via an audible chime and/ or report detection to the base unit.
The door/window contact can be installed on many objects that open and close. The sensor transmits signals to the base unit if it is moved away from or closer to the sensor.
Š Copyright 2017 BlueStar HonorCare, Blue Star Service Solutions, Inc. All Rights Reserved.
8 | SAFETY
Admiral Protect Admiral Protect is a mobile, GPS-enabled medical alert device with advanced automated fall detection. Offering on-the-go safety, the device detects falls and can notify the monitoring center of a fall even if you are unable to activate the button yourself. PRODUCT FEATURES • Features handsfree communication and automated fall detection • Call button initiates a two-way call to response team • Can be worn as a lanyard or belt clip • Charging cradle and power cord • 24/7 nationwide emergency monitoring
Streamlined charging cradle
SPECS Color: Charcoal gray Weight: 1 .7 oz Size: 2 .6" x 1 .6" x 0 .75" (without clip) Battery: Up to 36 hours Network: AT&T
Starting at just $44 .95 monthly Compact design can be worn as a lanyard or belt clip
Available at: bluestarhonorcare.com
A publication of BlueStar HonorCare • (800) 300-1724 • bluestarhonorcare.com
MEDICAL ALERT SYSTEMS | 9
FreedomAlert
is a programmable two-way voice pendant communicator with no monthly fees. The device can be programmed to call family, friends or neighbors at anytime from anywhere in the home and into the surrounding yard. If the programmed contacts are unreachable, the system can default to call 911.
PRODUCT FEATURES • Program up to four personal contacts • Water-resistant pendant • 911 call forwarding • Can be worn on a lanyard, a wrist strap or belt clip SPECS Color: White Weight: 2 .2 lbs Size: 10" x 12" x 3" Battery: Up to six months
Freedom Alert Water-resistant pendant (left) and base station (below)
One-time fee of $249 .95 Available at: bluestarhonorcare.com © Copyright 2017 BlueStar HonorCare, Blue Star Service Solutions, Inc. All Rights Reserved.
10 | SAFETY
A maintenance-free auto stove shut-off device with a 25-year lifespan, FireAvert prevents stove fires by turning off the stove and oven when it hears a smoke detector. There is always smoke before a fire, which is why FireAvert is activated by the smoke alarm, cutting the power to the stove and oven before there is a flame.
FireAvert PRODUCT FEATURES • Maintenance-free • Reusable with a 25-year expected life • Resets at the electrical panel • Three- and four-prong configurations available • Audible indication of FireAvert sync with smoke alarm • Light indicates number of times activated
Smoke alarm will sound
Just $9 .95 per month Available at: bluestarhonorcare.com
FireAvert will hear your smoke alarm and shut off your stove. FireAvert unit
Electric stove A publication of BlueStar HonorCare • (800) 300-1724 • bluestarhonorcare.com
KITCHEN SAFETY | 11
CookStop A stovetop fire protection device, CookStop helps prevent the possibility of dangerous, unattended cooking fires. Using a computer-controlled, motion-sense technology to determine someone’s presence in the kitchen, CookStop begins a countdown when you leave the cooking area and will turn the power off to the stove if you don’t Starting at $359 return to the cooking area within the countdown period. Available at: cookstop.com
“BlueStar was upfront about costs, their limitations and worries, which weren't very many, and I was pleased with what I heard from them. I had checked four or five units before I decided to go with them. I am perfectly happy with this BlueStar unit. I press the button to test the device once a week to make sure that it is working, and their team's response is very fast.” Gayle Anderson Lansing, Michigan © Copyright 2017 BlueStar HonorCare, Blue Star Service Solutions, Inc. All Rights Reserved.
12 | HEALTH
Health Management Software This web-based software is a solution for monitoring health and a tool to help you get healthier. You can create a list of your medications with their dosage and frequency instructions, and pill reminders can be sent via email or text message. You can also establish a care circle to keep loved ones and caregivers informed of your status and progress. In addition to a scheduling calendar that allows you to track appointments, you can manually input any amount or kind of data. With compatible blood pressure, glucose and weight monitoring equipment, the software can do even more to help you get and stay on the track of a healthy lifestyle. PRODUCT FEATURES • Easiest and most affordable remote health monitoring system available • Take readings using compatible blood pressure meters, glucose meters and scales • Monitor overall status and compare readings to pre-established thresholds • Preset customized alert levels for all meters • Print or email readings to care providers • Set notification preferences either via email, telephone or text message • Coordinate support using a shared calendar and message board
$6 .95 monthly Available at: bluestarhonorcare.com
A publication of BlueStar HonorCare • (800) 300-1724 • bluestarhonorcare.com
HEALTH MANAGEMENT & MONITORING | 13
Health Monitoring Packages Save money and better protect your health by choosing any two or three monitoring devices.
$39 .95 per month for any two OR
$49 .95 per month for any three Available at: bluestarhonorcare.com
GLUCOSE MONITORING $29.95/month This glucose monitoring system measures blood sugar levels simply and accurately. Upload measurements wirelessly to the health monitoring software. View previous readings, and see changes over time.
BLOOD PRESSURE MONITORING $29.95/month This blood pressure cuff helps monitor those many seniors with hypertension. It measures blood pressure simply and painlessly and automatically sends the information to the health monitoring software.
WEIGHT MONITORING $29.95/month
ACTIVITY MONITORING $24.95/month
Maintaining a healthy weight is crucial for preventing or managing chronic health conditions. This wireless scale automatically uploads measurements to the health monitoring software, allowing you and your health care team to view previous readings and see changes over time.
Motion, door and window sensors allow you and your caregivers to monitor activity anywhere in the house and view charted activity history. Thresholds can be customized and alarms triggered as specified. Sensors communicate wirelessly with the health monitoring software.
Š Copyright 2017 BlueStar HonorCare, Blue Star Service Solutions, Inc. All Rights Reserved.
14 | HEALTH
Dose Dispense Remembering to take your pills is one of the easiest things to forget. A smart pillbox that integrates with intelligent software, Dose Dispense is a powerful medication adherence tool. After a brief setup, the device knows which medications and what times they need to be taken. When it is time, the device’s internal tray rotates to reveal the correct pills. An alarm will sound to let you know it’s time to take your meds. If you’re late to taking your pills, text and email alerts can be set to notify a caregiver. Taking the pills is as simple as turning the device over.
PRODUCT FEATURES • Never miss a dose with a clear and friendly alarm • Family members and caregivers can receive texts or emails if pills are dispensed, missed or waiting to be taken • Has 14 spaces for medications in a single tray • Can be set to dispense up to five times per day • Lockable to avoid unwanted openings • Identify trends and see history in real time
Starting at just $29 .99 monthly Available at: dosehealth.com
A publication of BlueStar HonorCare • (800) 300-1724 • bluestarhonorcare.com
HEALTH MANAGEMENT & MONITORING | 15
This service provides unlimited access to registered nurses at an accredited medical call center, open 24 hours a day, 365 days a year, partnering with 3,400 hospitals and health care groups. The registered nurses have access to your medical information and call history and can provide expert health information and direct you to the appropriate level of care.
On-call Nurse $9 .95 monthly Available at: bluestarhonorcare.com
Activity Tracker This wearable activity tracker monitors key information so you and your caregivers can keep track of your daily activity levels. Discreet and comfortable, the activity tracker collects data, and a connected medical alert gateway delivers the data to you and your caregivers' smartphones.
$19 .95 monthly Available at: bluestarhonorcare.com coming fall 2017 This product is under development; the item shown above is an example only and does not represent the final product.
Š Copyright 2017 BlueStar HonorCare, Blue Star Service Solutions, Inc. All Rights Reserved.
16 | HEALTH
BrainHQ BrainHQ is an online brain-training system designed by an international team of neuroscientists. The brain fitness software has 29 online exercises that work out attention, brain speed, memory, people skills, navigation and intelligence. BrainHQ can actually help you be a better and safer driver and to get around the house with less chance of losing balance and falling. It takes less than five minutes to do each BrainHQ level, so you can use it in tiny bites or long blocks, depending on your schedule. Plus, you can use BrainHQ on almost any computer or mobile device, so you can take it on the go. PRODUCT FEATURES • Rigorous training for better brain health • Scientifically proven cognitive benefits • Set up personal training goals and training reminders when you want them • Review starting score, improvement, training effort and more
Just $9 .95 monthly Available at: bluestarhonorcare.com
A publication of BlueStar HonorCare • (800) 300-1724 • bluestarhonorcare.com
SENIOR FITNESS | 17
Eldergym Senior Fitness Improve your strength, range of motion, balance and endurance with the Eldergym Complete Senior Fitness Program DVDs. Spending 30 minutes a day three to four days per week will get you started on your new life filled with the strength and confidence you PRODUCT FEATURES need to live a • Build strength in your legs, happier and back, upper body and trunk more indepen• Reduce the risk of falls and dent life. improve leg strength
Just $47
Available at: eldergym.com
• Improve the function of your heart and lungs • Improve the mobility of your arms, legs, neck and back
“BlueStar HonorCare is a good company, and I like the way they handle things. They're very nice.”
Edward Myers Mount Holly, New Jersey
© Copyright 2017 BlueStar HonorCare, Blue Star Service Solutions, Inc. All Rights Reserved.
18 | CONNECTION
Enjoy instant audio and video calls with the people you love, whether they’re downstairs or across the country. Powered by the amazing Nucleus device, this family communication and video intercom service is easier to use than FaceTime or Skype. Requiring absolutely zero technical ability to receive calls, the preprogrammed unit is shipped to you and your loved one, and you both receive ongoing tech support services.
Video Intercom
PRODUCT FEATURES • Big buttons, clear instructions and a connection that takes less than a moment • A 120-degree HD camera lets you see the whole room and everyone in it • Connect room-to-room, home-to-home or mobile-to-home • Wall mount and desk stand included • Free app available on both iOS and Android SPECS Weight: 1 lb Size: 8 .08" x 6 .85" x 0 .95" Connectivity: Wi-Fi or Ethernet Screen Resolution: 1280 x 800
$14 .95 monthly Available at: bluestarhonorcare.com
A publication of BlueStar HonorCare • (800) 300-1724 • bluestarhonorcare.com
COMMUNICATION DEVICES | 19
Captioned Telephone This captioned telephone shows captions of everything your caller says on an extremely large display screen to help make sure you catch every word. It connects to both your telephone service and to your internet service to give you the best of both worlds: voice and captions. The captions are provided by a free service that uses the internet connection to automatically display captions for every call, quickly and accurately. PRODUCT FEATURES • Extremely large, highresolution 7" captions window with adjustable font sizes and colors • Built-in answering machine shows captions of voice messages • Phone book to store 95+ frequently called numbers • Speed dial keys for onetouch dialing
SPECS Weight: 2 lbs 10 oz Size: 9" x 6 .5" x 7 .5" Connectivity: Wi-Fi or Ethernet Screen Resolution: 840 x 480
Just $99 .95 Available at: firststreetonline.com
• Shows who is calling right on display • Wi-Fi compatible
© Copyright 2017 BlueStar HonorCare, Blue Star Service Solutions, Inc. All Rights Reserved.
20 | CONNECTION
Daily Roll Call If you live alone and want your family and caregivers to know that everything is OK, sign up for a Daily Roll Call. This service offers you and your family the peace of mind that comes with a friendly call from a professional ensuring your well-being. The calls can be made 24/7, on the days and times you choose, and the person calling will know the objectives of the call, such as to verify medicines were taken as needed. After each successful call, your family will get a text or email to let them know all is well. For calls that go unanswered or if something is not quite right, emergency contacts will be alerted and emergency medical Starting at just services will be $14 .95 monthly dispatched if warranted. Available at: bluestarhonorcare.com
A publication of BlueStar HonorCare • (800) 300-1724 • bluestarhonorcare.com
COMMUNICATION DEVICES | 21
Reminder Rosie PRODUCT FEATURES • Record up to 25 reminders for every day, weekly or any date • Review the day's reminders with a simple voice command • Reminders can be programmed in any language • Includes emergency backup system
Starting at $99 .95 Available at: bluestarhonorcare.com
Designed to solve the very real daily challenges of memory loss, Reminder Rosie is a personalized, voice controlled reminder system that older adults love. With its senior-friendly clock interface, Rosie is a simple, handsfree, inexpensive solution to remember your medication, appointments and everyday tasks. Never forget a task again!
“I bought Rosie for my mom, who tends to forget her meds. She says it is just like I was there reminding her because it plays back in my voice. It is a great buy, and I would recommend it for anyone!” Sharon of Coos Bay, Oregon © Copyright 2017 BlueStar HonorCare, Blue Star Service Solutions, Inc. All Rights Reserved.
22 | RESOURCES
Recommended Reading Available at: bluestarhonorcare.com
BLUESTAR E-BOOKS
FREE
Do you know a senior in a veteran family? Want to provide support as they grow older? These e-books are for you. • Assessing Senior Safety & Well-being Checklists
• A Guide to Veteran Service Officers
• • Keeping Your Parents Out of the Nursing Home • • Federal Benefits for Veterans, Dependents & • Survivors • How To Get Aid & Attendance Benefits for an Aging Veteran
Websites Every Senior Should Have Bookmarked A Guide To Veterans and Military Service Organizations Online Resources Every Veteran Should Know About
BLUESTAR DIRECTORY
FREE
There are millions of websites with health and wellness advice for older adults, but they don’t all have reliable, up-to-date information. This directory links to the top websites for seniors, veterans and their caregivers, including: • Aarp.org/health, which provides information on Medicare, conditions and treatments, drugs and supplements, health insurance, and brain health • Amac.us, which offers an alternative perspective on how to best solve the problems seniors face today • Caring.com, a leading online destination for caregivers seeking information and support as they care for aging parents, spouses and other loved ones • Firststreetonline.com, which features innovative products for seniors and their caregivers • Va.gov, the official website for the U.S. Department of Veterans Affairs • Veterancaregiver.com, which provides videos, resources and answers for veterans and their caregivers
A publication of BlueStar HonorCare • (800) 300-1724 • bluestarhonorcare.com
RECOMMENDED READING, DISCOUNTS & COUPONS | 23
HOW TO CARE FOR AGING PARENTS: A One-Stop Resource for All Your Medical, Financial, Housing, and Emotional Issues
$19
This guide, aimed at the "Sandwich Generation," provides a roadmap to assist adult children in caring for their aging parents.
CAREGIVER RESOURCE DIRECTORY
$5
Published by the Department of Defense Office of Warrior Care Policy, this directory empowers military caregivers with information about national-level resources and programs.
FEDERAL BENEFITS FOR VETERANS, DEPENDENTS AND SURVIVORS
$5
Veterans may be eligible for a broad range of benefits and services provided by the U.S. Department of Veterans Affairs (VA). This booklet contains the most commonly requested VA benefits and services.
BLUESTAR RESOURCE GUIDE
$19
A compilation of the BlueStar e-books, this resource guide provides seven steps to success for those who provide support for a senior veteran family, from assessing the situation and setting goals to finding resources and building a caregiver circle.
Discounts and Coupons Available at: bluestarhonorcare.com
ENTERTAINMENT BOOK
$19.95
Save up to 50 percent on the things you do every day! With $2,000 worth of coupons at your favorite national businesses, the coupon book will help you save on fine and casual dining, fast food, activities and attractions, shopping and services, movie tickets, and more.
DISCOUNTS FOR MILITARY FAMILIES E-BOOK
FREE
Lots of retailers provide discounts and benefits to veterans and their families. This e-book provides a list of businesses that offer active duty military and/or veterans and their families discounts as a way to express their appreciation for their service. Š Copyright 2017 BlueStar HonorCare, Blue Star Service Solutions, Inc. All Rights Reserved.
ABOUT BLUESTAR HONORCARE BlueStar HonorCare CEO Robert O. Wray, Jr. is a retired two-star admiral who comes from a family of veterans. Nearly 20 members of his family have worn the uniform of the U.S. Army, Navy, Air Force and Marines, and four of them are aged 80 or older. Wray founded BlueStar in 2013 to help them — and others like them — live their golden years in freedom and independence. Offering medical, emergency and health alert systems and senior care products, BlueStar helps make independent living safe and enjoyable while delivering peace of mind to seniors and their loved ones. BlueStar also provides directories of veterans services and organizations and online resources to make aging in place easy and attainable while also keeping veterans and their families connected and supported.
BY VETS FOR VETS BlueStar HonorCare is a service-disabled, veteran-owned small business dedicated to improving the quality of care and life of veterans and seniors everywhere. BlueStar is owned by veterans, focuses its services on families with veterans, hires veterans and donates at least 10 percent of its profits to veteran causes.
BEST CUSTOMER SERVICE BlueStar offers the most lenient and friendly customer service policies. The company is guided by two rules: 1) Treat customers like Mom and Dad. 2) Ensure customers are satisfied or give their money back.
CONTACT US BlueStar HonorCare 7619 Standish Place Rockville, MD 20855 (800) 300-1724 info@bluestarhonorcare.com
BLUESTARHONORCARE.COM
A publication of BlueStar HonorCare • (800) 300-1724 • bluestarhonorcare.com © Copyright 2017 BlueStar HonorCare, Blue Star Service Solutions, Inc. All Rights Reserved.