Passion Process Pride Our Philosophy Congratulations on your purchase at Woolooware Bay. We are delighted to have the opportunity to work with you on your investment in this very special community. No one knows the project like we do. Our team is part of the Capital Bluestone group, developers of Woolooware Bay, so essentially your investment will be managed by the people behind the project. Our On-Site office is located within the Pavilion Building. As full time agents with exclusive access for inspections before settlement, our team are able to secure tenants first and be available on site to manage your property and your tenant’s needs. Investing in property should feel secure, not stressful.
Anyone can promise you the best tenants and rental returns. But without a deep understanding of what makes your situation special, your property’s potential may be limited. At Bluestone Residential, we approach property management differently. Extraordinary passion and the industry’s best processes are what set us apart. Our role is to maximise the income and capital appreciation of your investment through structured management of your investment property. Whether you’re an experienced investor or a first-time owner, we want to provide you with the reassurance that we will maximum your returns and minimise your risk.
Our focus is to maximise the capital return and protect your investment.
Maximise
First we listen No two clients are the same. We listen to your needs, provide advice and tailor our services accordingly. We offer true personal service. We deliver peace of mind and greater financial returns on your investment by providing a paramount service for your property management needs. At Bluestone Residential we are committed to meeting your needs by: • Achieving highest rental and occupancy rate • Sourcing reliable and suitable tenants • Ensuring rentals are paid promptly via direct debit • Providing expert documentation
administration
and
• Acting immediately on all property owner and tenant requests • Maintaining communication with our property owners at all times
Marketing your property We will present your property positively by utilising the exclusive Bluestone Residential marketing strategies to attract and secure quality tenants. Selected prospective tenants from our substantial database and corporate relocation agencies will be advised of your property details. We have arranged for a Bluestone Residential For Lease banner to be prominently displayed at the entrance of Woolooware Bay.
Finding matching quality tenants Our dedicated and experienced on site Leasing Consultants conduct personal open for inspections for prospective tenants, own leisure then the benefits of your property, the development, and to get a feel for their personal requirements. To provide you with reassurance when selecting a tenant, we conduct rigorous screening of your prospective tenant and present you with a detailed list along with our recommendations. Speed is essential to minimise the vacancy of your property. We expertly prepare all the necessary documentation to quickly secure your tenant.
Property Management Investment Program 1. PREPARE
2. INSPECT
START Pre-Marketing
1 Pre-Property Safety
2
Marketing
1 Photography
2
Agency Agreement
Floor Plan
3
3
Compliance Check
Text/Copy Writing
Inspection
5 Online Web Marketing
6 For Lease Signboard
7 Brochures
1 Online Booking Registration
Application
1 References Verbal and in Writing
2 2 SMS to Tenant
3 Inspection Undertaken
Tenancy Database Check
3 Investor Advice/ Instruction
4
4
4
Preferred Tenant
Investor Feedback
Approval Confirmed
what we do for your investment 3. MANAGE
4. RELEASE
NEW TENANCY Holding Fee
1 Direct Debit Setup
2 Confirmation
3 Lease Sign Confirmation
Lease Sign
Manage
1
5
1
5
Prepared
Interview
Maintenance
Inspections
2
6
Ingoing Condition Report
First Inspection Confirm
Rent Collection
7
3
3 Key Copy
Landlord Confirm
2
Arrears Management
6 Reporting
7 Vacancy Advice Instruction
4
4
8
4
8
Investor Confirm
Compliance Confirmation
Bond Lodgement
Rent Reviews
Tailored Lease Term
VIP INVESTOR RESELL
What can you expect from us The services of your exclusive on site Property Manager.
• We
are
the
only
Property
Management
company to be granted access to secure a tenant prior to settlement • Active database of 30,000 prospective tenants • Our on site leasing team conducts inspections with intending tenants 7 days per week • Online booking system to enable prospective tenants to view your property at times to suit them
• Tax Depreciation schedule arranged • Tenant rent payments by direct debit • Access to industry leading property investor protection insurance • You are invited to attend quality control inspections of your property • We tailor lease terms to market conditions • Regular rent assessments
• On site concierge/building manager
• Complimentary mortgage health check
• We match quality tenants to your apartment
• Regular investment reports and market updates
• Secure 24/7 online access to view your investment property financial updates
reports • Focus to maximise your capital gain and resell
Exclusive Woolooware Bay Strategies Marketing your property is something that requires expertise and a specific plan as highlighting your property is the key to securing a quality tenant. • Direct e-brochure marketing to prospective tenant database and corporate clients • Professional
images
including
styling • Floorplan overlays • Exclusive internet marketing • For lease banner at Woolooware Bay street frontage • Social media promotion • Video tour highlighting apartment features and benefits
Service Warranty 1. Your property will be managed by our On Site Property Manager 2. Your property will be listed on Woolooware Bay’s Registered On Line system to enable prospective tenants to view the property at convenient inspection times. 3. All applications will have a Trading Reference of Australia Tenancy Database search conducted and all employment and rental references will be checked for your peace of mind. 4. All prospective tenants view your property in the company of one of our On Site team members 5. All applications are discussed with and approved by you. 6. Upon application approval all documentation will be completed promptly. 7. Detailed ingoing condition report completed with photographs. 8. Formal lease signing appointment conducted and tenant responsibilities explained to your tenant. 9. All rents are collected by Direct Debit transfer. 10 Detailed itemised income and expenditure statement emailed and funds held transferred on last business day of each month. 11. Rental payments to you made as you instruct. 12. Repairs will proceed as instructed by you unless they are deemed to be urgent that needs immediate action. 13. If your tenant gives notice to vacate we will promptly contact you and commence marketing to secure a suitable replacement tenant.
If we fail to meet any of these standards, the next 4 months management of your property will be provided to you free of charge. This guarantee does not apply when: 1. We are requested to carry out non-standard duties 2. Matters outside of our control. Eg a natural disaster or accident
4/1 Dune Walk, Woolooware Bay NSW 2230 T 0451 631 800 | E propertymanagement@bluestoneresidential.com.au