4 minute read
Hear from last year's winners
40 / AWARDS 2021
WINNING WAYS...
We catch up with four of our Onboard Hospitality Awards 2021 winners to learn more about their entries and discover what the recognition means to their teams… recognition means to their teams…
RETAIL IN MOTION
Retail inMotion won Best Onboard Snacks for Economy 2021 with its Sprungli SWISS for Economy 2021 with its Sprungli SWISS Cold Cuts Platter
“The COVID-19 pandemic changed everything, so this year, we couldn’t physically celebrate the win with our colleagues. Nevertheless, we are very honoured to have won this award again – there is really no better feeling than being recognised for our work.
“The new service and product concept, which translates into brand-specific culinary assortments, allows us to meet the individual needs of our clients. Furthermore, through greater product portfolios, we are able to meet the demands that have surged due to the pandemic, such as vegan and gluten-free options, and factors like sustainability and regionality.”
AWARDS 2021 / 41/ 41
BUZZ PRODUCTS
Buzz won Best Onboard Amenity Kits in First/ Business with its Penhaligon kit for Singapore Airlines
CLIP ONBOARD
Clip won Best Onboard Service Equipment – for Passengers Equipment – for Passengers with its Guzzini tableware for EVA Air
“Originally slated to go onboard in early 2020, the launch of this product was delayed due to Covid-19 but winning this award, in partnership with Singapore Airlines and Penhaligon, was well worth the wait and gives recognition to a partnership that has been well received by passengers. "The kit is a green, branded foliostyle bag featuring a signature perfume bottle stopper shaped zip pull. Inside the kit are three Penhaligon skin care products: Quercus Lip Balm, Quercus Hand Lotion and Quercus Facial Mist. The kit features a stylish, unisex design that will be used and reused beyond the flight. The fit is perfect as a travel kit for washroom amenities, personal items or as a tech organiser. The bag is designed with an extended zip curving around two sides allowing a widened opening for flexibility of use.
“At Buzz, we are continually focussing on redefining the customer experience for travellers by tapping into the key trends and the evolving needs of passengers. With sustainability a key focus for airlines and travellers alike, Buzz is focused on creating thoughtfully and recently launched an amenity project using renewable and recyclable materials, with a focus on zero waste.” is focused on creating thoughtfully and recently launched an amenity project using renewable and recyclable materials, with a focus on zero “Winning this award felt amazing! We are so proud and happy to receive it. A lot of work went into the design and development of the products. “The EVA AIR equipment is not only elegant but also extremely durable and functional, combining high quality materials with sophisticated sculptural design. With every design choice centered on the comfort of passengers and enhancing the meal experience on board, the items are also made to last, fighting against the use for single-use plastics. The tray, long plate, twocolour bowl and cup are made from injection plastic so can be washed up to 80 or more times. The glass bowl complements the two-colour plastic bowl, the main casserole is made from light-weight china and the paper liner and napkin are from eco-friendly paper. Stainless steel cutlery is used as well as lead-free crystal glass. “We are always grateful to our airline customers for their trust and confidence; and also to our supply partners who ensure we deliver quality products in collaboration with our amazing design team full of creativity! Our business model would not work without all parties! without all parties! A big thank-you!”A big thank-you!”
AIRFI.AERO
Airfi won Best use of Onboard Technology for Scoothub Technology for Scoothub
“Winning this award was validation for our vision to enable a real ‘Mall in the Sky’ for airlines and their passengers. We are extremely pleased that this vision coincided so well with that of Scoot's development team.
“ScootHub is an integrated entertainment, retail and service deployment - the first of its kind in the region - and empowers Scoot’s passengers to consume, shop, and be engaged and entertained from the comfort and safety of their own seats, using their own devices while inflight. ScootHub is powered by AirFi's proprietary hardware and inflight ancillary revenue platform. The integration of all these services and applications with existing onboard crew processes allows Scoot to offer a safer, touchless and more intuitive customer experience onboard as travel recovers and resumes post the covid-19 pandemic.
“We thank our partner SATS as well for being an active part of this journey too. We are extremely proud of our internal teams which continue to work very hard, every day, as we continuously refine ScootHub to introduce exciting new applications.”
