Government Fleet Fact Book 2011 by Kelly Bracken

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8/29/11 1:37:19 PM

VP and Group Publisher Sherb Brown (310) 533-2451 • Sherb.Brown@bobit.com Publisher Eric Bearly (310) 533-2579 • Eric.Bearly@bobit.com

GOVERNMENT FLEET

FACT BOOK 2011 • A BOBIT PUBLICATION • VOLUME 9 - ISSUE 6

WWW.GFLEET.COM

INDUSTRY DATA

Editorial Director and Associate Publisher Mike Antich (310) 533-2467 • Mike.Antich@bobit.com Senior Editor Thi Dao (310) 533-2544 • Thi.Dao@bobit.com Web Editor Greg Basich (310) 533-2572 • Greg.Basich@bobit.com Advisory Board Paul Condran, Culver City, Calif. Richard Weston, Thurston County, Wash. Paul Starling, City of Gainesville, Fla. Pete Scarafiotti, City of Mesa, Ariz. Steve Weir, New York City Barb Bonansinga, State of Illinois J.Darryl Syler, City of Little Rock, Ark. Mark Crawford, Sandia National Laboratories Chris Hoffman, Oklahoma State University Mike Powell, Skookum GSA Carey Picklesimer, AssetWorks Cheryl Graham, ARI Jett Kuntz, NAPA Integrated Business Solutions Scott Brockelmeyer, Ferrellgas Tony Gratson, Ford Motor Company Elliott Benson, General Motors Mary Jaye, Chrysler Group Production Director/Manager Kelly Bracken (310) 533-2574

6 DEVELOPING AN INDUSTRY TOOL FOR PUBLIC SECTOR FLEETS Government Fleet created its first ever Fact Book as a benchmarking tool for fleet managers to compare their statistics with averages nationwide. 10 INDUSTRY PROFILE The average public sector fleet department controls a median budget of $3 million annually, not including capital, and maintains a median rolling stock size of nearly 400 units. Explore other characteristics of the average fleet broken down across region, agency type, and other segments. 14 FLEET MANAGER SALARIES Tight budgets have frozen many fleet manager salaries. Data shows only a 1 percent increase in average salary in the past two years, to $75,510. Find out how fleet managers are compensated based on region, education, fleet size, and more. 22 SUPPORT STAFF SALARIES Fleet support staff salaries have not seen increases in a few years. GF presents average salaries for key titles as well as the number of filled positions in a fleet. 24 FLEET AND FUEL MANAGEMENT SYSTEMS Fleet and fuel management systems prove to be essential technologies used by more than 80 percent of public fleets. Find out which providers are most used, how much the systems cost, and system satisfaction level. 30 VEHICLE AND EQUIPMENT INVENTORY In a time of rightsized vehicle inventory and extended replacement cycles, what does the average fleet consist of and how long is it keeping its vehicles and equipment? This section examines the unit breakdown of the average fleet, age of each fleet unit, replacement cycles, and federal and state unit totals.

Brian Peach (310) 533-2548 Art Director Vince Taroc

34 CUSTOMER DEPARTMENTS Fleets report servicing between one to 22 different customer departments, with Public Works being the most reported fleet customer. GF explores and analyzes fleet’s most common clients.

Editorial Consultant Howard Rauch DISTRICT ADVERTISING MANAGERS Publisher/Sales Manager Eric Bearly (310) 533-2579 • Eric.Bearly@bobit.com Great Lakes Robert Brown Jr. (248) 601-2005 • Robert.Brown@bobit.com Sales & Marketing Coordinator Tracey Tremblay (310) 533-2518

36 FUEL, LUBE, AND PARTS INVENTORY About 85 percent of fleets store diesel and gasoline inventory. Find out more inventory statistics about alternative fuel, lube, parts, and tires.

DEPARTMENTS 4 ON THE WEB

Chairman Edward J. Bobit

40 PUBLIC FORUM

President & Chief Executive Officer Ty F. Bobit

ON THE COVER: O G Government Fleet’s first Fact Book includes information B aabout salaries, management ttools, inventory, vehicle repplacement cycles, customers, aand more.

Chief Financial Officer Richard E. Johnson Business and Editorial Office Bobit Business Media 3520 Challenger Street Torrance, CA 90503-1640 FAX: (310) 533-2503 Change Service Requested Return Address Government Fleet PO Box 1068 Skokie, IL 60076-8068 Printed in USA

Government Fleet

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Government Fleet (USPS 740) is published bi-monthly, with additional issues in June and October, by Bobit Business Media, 3520 Challenger Street, Torrance, California 90503-1640. Periodicals Postage Paid at Torrance CA 90503-9998 and Additional Mailing Offices. POSTMASTER: Send address changes to Government Fleet, P.O. Box 1068 Skokie, IL 60076-8068. Please allow six to eight weeks for address changes to take effect. Please allow six to eight weeks to receive your first issue. Bobit Business Media reserves the right to refuse nonqualified subscriptions. Please address editorial and advertising correspondence to the executive offices at 3520 Challenger Street, Torrance, California 90503-1640. The contents of this publication may not be reproduced either in whole or in part without the consent of Bobit Business Media. All statements made, although based on information believed to be reliable and accurate, cannot be guaranteed and no fault or liability can be accepted for error or omission.

Fact Book 2011

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What You're Reading www.government-fleet.com w Fleet Toolbox is like having a fleet consultant in your office whenever you need it most. We offer online tools allowing you to benchmark your operation, connect with peer experts, share your accomplishments, find crucial document templates, ensure your competitiveness, and develop solutions to your challenges. It’s truly a complete fleet tool right at your fingertips. Visit fleettoolbox.com.

1 2 3 4 5

NYC SANITATION DEPT. TRUCK CRASHES THROUGH THIRD FLOOR WALL OF REPAIR SHOP Remember: Gas on the right; brake on the left. MICHIGAN STATE POLICE TO TEST 19 VEHICLES FOR 2012 Ten sedans, three special service vehicles, and six motorcycles will be tested. CHEROKEE COUNTY CUTS FLEET TO COMBAT FUEL COSTS The county currently has 599 vehicles in its fleet, down from 639 in its last fiscal year. SACRAMENTO TO PURCHASE 53 LNG REFUSE TRUCKS FOR $15.8M The California city estimates it will save more than $3 million in potential on-going maintenance and fuel costs by eliminating 53 older refuse trucks.

PHOTO COURTESY NEW YORK FIRE DEPARTMENT

THE 5

Government-fleet.com’s Top 5 most popular stories as of August 26, 2010.

1 WHAT WE’RE W BLOGGING ABOUT BLO MARKET TRENDS

WEB XCLUSIVE: UC DAVIS’ WEB-BASED DRIVER TRAINING INCREASES COURSE ENROLLMENT Enrollment numbers have more than doubled compared with classroom instruction.

By Mike Antich www.government-fleet.com/ Blog/GF-Market-Trends.aspx ANTICH

THE FLEET CHANNELS Industry Trends

Telematics

Safety

Remarketing

Fuel

Use the navigator on the government-fleet.com home page to browse the latest articles from the channels. Enter a channel to view in-depth news, articles, tools, calculators, and more related to that specific topic. September’s Web Channel Fuel Management As fuel costs continue to fluctuate, find ways to best keep your expenses under control. With constant new fuel technology and methods emerging, find out what is best for your fleet and what should be avoided. Below, finds news and information regarding oil and gasoline trends, fuel strategies, resale channels, and vehicle residuals.

• Seattle Maximizes Technology to Improve Operations • Oil Initiatives Government Fleets Should Consider • Fueling Public Sector Fleets • Solutions to the Top Challenges Facing Public Sector Fleets • Incentivizing Drivers to Conserve Fuel • Bright Ideas: Safety

June 27: Message to Management: Listen to Your Fleet Manager

FLEET BLOGS: The Voice of the Fleet Community (www.fleetblogs.com)

August 25: Interview with Jamie Lynn Crandall – Miss Utah USA – Working to Stop Texting While Driving

by Michael Bragg August 24: Donlen/Hertz: A New Fleet Management Model?

by Wayne Smolda August 19: Execute from the Deviations!

by Aaron Alvarado

RECEIVE BREAKING NEWS WHEN IT HAPPENS

August 8: R.O.I or B.S. (Part 1)

Sign up for Government Fleet’s bi-weekly eNewsletter for timely updates on the latest industry news in public sector fleet management, as well as research and trends, industry events, and current Government Fleet magazine articles and features. Subscribe at www.government-fleet.com.

by Anonymous Public Fleet Manager

Government Fleet

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August 24: Everything Fleet Does Revolves Around Money: The Problem is the Lack of it

Interested in starting your own blog? Go to www.fleetblogs.com for more information.

Fact Book 2011

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THE ZERO COMPROMISE

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PERFORMANCE: IDENTICAL VEHICLE WARRANTY: IDENTICAL FUEL COSTS: 30% LESS EMISSIONS: 60% LESS

The Choice Is Clear — And Clean. Your fleet can get the same horsepower and torque performance as gasoline for 30% less in fuel costs – and with 60% fewer emissions — thanks to ROUSH CleanTech Liquid Propane Injection fuel systems. Propane autogas fuel systems by ROUSH CleanTech let you operate on a price-stable, North Americansourced fuel with no engine modifications required. That means you’ll get all the benefits of propane autogas, with no compromises in your vehicle’s factory warranty protection.

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2009 – Newer Ford E-150 / E-250 / E-350 (5.4L V8)

2009 – Newer Ford E-350 DRW Cutaway (5.4L V8)

2009 – Newer Ford E-450 DRW Cutaway (6.8L V10)

ROUSHcleantech.com 8/29/11 11:33:19 AM 12/13/10 12:58:16 PM

Government Fleet created its first ever Fact Book as a benchmarking tool for fleet managers to compare their statistics with averages nationwide. This information can also be found at the Fleet Toolbox online.

Government Fleet

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DEVELOPING AN INDUSTRY TOOL FOR PUBLIC SECTOR FLEETS T

hrough industry meetings, conferences, publications, and friends in the industry, one can gather ideas of what is common among public sector fleets. Further, statistics from a nationwide database can provide essential data in determining what the average vehicle replacement cycle is, for example, or which is the most commonly used fleet management tool — and whether other fleets are happy with their systems. This is where an industry book created solely for the public sector is useful. Government Fleet magazine’s first ever Fact Book is designed as a benchmarking tool for public sector fleet professionals to compare their statistics with industry averages nationwide. We gathered information from more than 300 professionals for fleet manager salary statistics, and used a separate sample of information from more than 300 fleet agencies for the rest of the data in this issue. It includes statistics about average salaries for both management and support staff, total fleet size and breakdown of fleet units, management systems used to support operations, types of customers, and fuel and parts inventory. Each section is additionally broken down by location, agency type, population size, fleet size, and other relevant subsections. Most of the information found in this Fact Book was gathered from the Fleet Toolbox, a new suite of online tools specifically designed for public sector fleet professionals. In this publication, we’ve broken out data based on the most significant subsections for each category, such as by fleet size or agency type, to allow

fleet professionals to compare their specific statistics with those averages. We haven’t covered every subset, and this is where Fleet Toolbox’s fleetCOMPARE comes in. The easy-to-use tool allows fleet professionals to break out data into even smaller or specific subsections, such as by state, region, or residential population. This allows for a more tailored comparison of stats and inventory with fleets in specific areas, or similar fleets across the country. Toolbox’s other features are fleetSHARE, a free, closed social network to share with and learn from public fleet manager peers; fleetDOCS, a free database of more than 700 usable documents such as request for proposal (RFP) templates, job specs, and manuals; fleetANALYZE, eight calculators for analyzing fleet data, planning budget, and performing competitive analysis against industry standards; and fleetPLAN, a library of more than 1,200 pages of detailed plans outlining step-by-step solutions for common fleet challenges. Public sector fleet professionals can register for a free Lite subscription or one that allows access to more features online at www.fleettoolbox.com. Whether information is acquired here or through the Fleet Toolbox, our goal is to spread knowledge about the industry. Use the facts as a benchmarking tool for your current fleet, as a source for justifying purchases and plans, as a comparison tool when coming up with new policies or changes, or to educate staff and elected officials. By being more knowledgeable, we can help the industry gain both respect and credibility.

Fact Book 2011

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Highlights s Specialized tax exemption and reporting for government s Customized purchase controls for cost containment s Timely alerts to help you enforce purchasing policies s Point-of-sale, 99.8% Level III data capture s Acceptance at over 90% of US retail fuel locations

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8/29/11 11:34:06 AM 8/24/11 3:42:56 PM

GET ON BOARD WITH CHEVIN FLEET SOLUTIONS, THE BIGGEST NAME IN FLEET MANAGEMENT SOFTWARE Whether you’re a State, Municipal or Federal agency, our fleet management software helps you manage and effectively maintain your equipment from initial specification through disposal, regardless of size, complexity or geographical spread. If you’re a Municipal agency you may face pressures to extend vehicle replacement cycles, relentless mandates for staff reductions and cost cutting as well as political pressure to implement green fleet initiatives.

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We can give you real-time visibility over complete ﬂeet running costs and utilization; queries, reports and key performance indicators can be used to accurately predict the right time for vehicle replacement. Our ﬂeet management software enables you to increase the value and operating life of equipment by ensuring proper maintenance schedules are adhered to while improving workshop productivity and inventory turns. You’ll be able to manage sustainability initiatives and monitor alternative fuel usage and emissions outputs.

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If you’re a State agency the trend towards centralization and consolidating of fleet functions may be a challenge. You may face increased scrutiny by your customers concerning escalating charge back rates while trying to achieve fleet downsizing goals. Our enterprise fleet management system, FleetWave provides a comprehensive suite of flexible General Service fleet tools to support your tactical requirements while providing a holistic view of all fleet related information. This allows you to aggregate accurate operational and maintenance costs and automatically generate precise, transparent and timely billing for vehicle usage based upon any organization hierarchy. With the ability to benchmark fleet utilization based upon the agency, department or driver, you can use these statistics to make fact based right-sizing decisions.

If you’re a Federal agency you may be under pressure to reduce greenhouse gas emissions and shrink your dependency on petroleum all while right-sizing your ﬂeet without impacting mission readiness. You probably spend countless hours gathering

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data to meet regulatory reporting requirements such as DOE and FAST reporting. FleetWave offers unparalleled flexibility and can automatically process and track complete fuel details from any p-card or fuel card provider and seamlessly present your achievements based on benchmarks or scorecards. FleetWave can aggregate unlimited data from GSA, commercial lessors, national accounts and internal workshops, then share these details with internal finance and property management systems. You’ll achieve organizationwide visibility over utilization and running costs while supporting field level needs for maintenance, operator and fuel management functionality.

To get on board with Chevin, please contact us to arrange a free system review. Call: (781) 793-0788 email: sales@chevinﬂeet.com or visit:www.chevinﬂeet.com

8/29/11 11:34:07 AM 2/22/11 9:48:59 AM

FLEET OVERVIEW

INDUSTRY PROFILE What does an average fleet consist of? How many vehicles does it maintain and how much in annual budget does it control? Explore these and other statistics of the average fleet broken down across region, agency type, and other segments.

o two fleets are alike; fleet sizes, budgets, and makeup vary widely. However, knowing average fleet statistics can give a better view of how big the public sector fleet industry is and provides a useful benchmarking tool for fleet professionals.

Nearly half of all public sector fleet departments reporting their information are city fleets. They have a median fleet budget of $3 million annually, not including capital, and maintain a median rolling stock of nearly 400 units. The majority are internal service funds and

have replacement programs. From tool allowances to fleet management system use, GF compiled a profile of the average fleet operation and broke down public sector fleet departments based on population size, agency type, and fleet size.

AVERAGE AGENCY PROFILE

49% OF FLEET DEPARTMENTS ARE CITY FLEETS 376 UNITS

83% OF FLEETS HAVE A FORMAL REPLACEMENT PROGRAM

MEDIAN ROLLING STOCK FLEET SIZEE

29% SERVE A POPULATION SIZE OF LESS THAN 50,000 PEOPLE

Government Fleet

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$3 MILLION MEDIAN FLEET BUDGET (LESS CAPITAL)

55% OF FLEETS REQUIRE TECHNICIANS TO PROVIDE THEIR OWN TOOLS

18% REPORT TO THE PUBLIC WORKS DIRECTOR

Fact Book 2011

8/29/11 11:34:26 AM

Why choose autogas? Propane autogas is the best alternative fuel for fleets Propane autogas powers more than 15 million vehicles worldwide. The reason why is clear: UÊ ÕÌ }>ÃÊ ÃÊViÀÌ wÊi`ÊV i> ÊLÕÀ }ÊLÞÊÌ iÊ * UÊ x¯Ê vÊ>ÕÌ }>ÃÊ ÃÊ` iÃÌ V> ÞÊ«À `ÕVi` UÊ- } wÊV> Ì ÞÊ ÜiÀÊ «iÀ>Ì }Ê> `Ê vÀ>ÃÌÀÕVÌÕÀiÊV ÃÌÃ UÊ Õ `Ài`ÃÊ vÊì` V>Ìi`Ê> `ÊV ÛiÀÃ Ài>`ÞÊÛi V iÃÊ>Û> >L iÊ UÊ Ã«i ÃiÀÃÊ>ÀiÊ iÝ«i Ã ÛiÊÌ Ê ÃÌ> ]ÊÃ « iÊÌ Ê «iÀ>Ìi UÊ*À }ÃÊÃiÀÛ ViÊ viÊ vÊÌ iÊ>ÛiÀ>}iÊÛi V iÊLÞÊÓÊÌ ÊÎÊÞi>ÀÃ *À «> iÊ«À Û ìÃÊyÊiiÌÃÊÜ Ì Ê>ÊV ÃÌ ivviVÌ Ûi]ÊV i> LÕÀ }]ÊÃ>vi]Ê> `ÊÀi >L iÊ > ÌiÀ >Ì ÛiÊvÕi °Ê i>À Ê ÀiÊ>ÌÊwww.ferrellautogas.com/ForYourFleet. Call us today to learn how easy it is to incorporate propane-autogas powered vehicles into your fleet.

LOWER FUEL COSTS

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MORE RANGE

855-4-AUTOGAS LONGER ENGINE LIFE

CLEANER THAN GASOLINE

8/29/11 11:34:33 AM

FLEET OVERVIEW

FLEETS BY AGENCY TYPE Nearly half of nall fleet agencies reportingg atheir information are city agencies, while hile universities, at 2 percent, are thee least common on fleets analyzed. zed. Each state agency that manages its own fleet reported ed separate nummbers.

FLEET SIZE BREAKDOWN Rolling Stock Units

County

22%

City

State Agencies

49%

*Data was collectedd from GF readership and does not reflect entire industry totals.

Federal

Utility

School 7% District University

MEDIAN ANNUAL BUDGET (LESS CAPITAL) BY AGENCY TYPE

CITY COUNTY STATE AGENCY FEDERAL

$2,725,000 $3,416,900 $8,000,000 $6,000,000

Percentage

Less than 100

17%

100 - 250

13%

251 - 500

22%

501 - 750

13%

751 - 1,000

1,001 - 1,500

1,501 - 2,000

2,001 - 3,000

3,001 - 4,000

4,001 - 5,000

5,001 - 7,000

7,001 - 10,000

More than 10,000

Fleets with 1,000 units or less are more common than larger fleets. Those with more than 10,000 units make up only 1.2 percent of all fleets.

City fleets have the smallest budget, while state agencies are reported to have the largest budgets, nearly triple the size of the median city budget.

MEDIAN ANNUAL BUDGET (LESS CAPITAL) BY FLEET SIZE Fleet Units

Budget

250 and less

$1,000,000

251 - 500

$1,600,000

501 - 750

$3,925,000

751 - 1,000

$6,039,300

1,001 - 2,000

$6,750,000

2,001 - 3,000 More than 3,000

Population Size

Percentage

Population Size

Percentage

Less than 50,000

29%

400,000 - 499,999

50,000 - 99,999

12%

500,000 - 999,999

100,000 - 199,999

14%

1,000,000 - 4,999,999

16%

$15,000,000

200,000 - 299,999

5,000,000 - 10,000,000

$24,000,000

300,000 - 399,999

More than 10,000,000

Budgets increase proportionately to the number of units managed. Agencies with more than 3,000 units report the largest budget of $24 million. 12

Government Fleet

GF09_General.indd 12

POPULATION SIZE

The most common population size of the area for which a fleet agency is responsible is less than 50,000. Fleets reporting serving a population size of more than 10 million were mostly state and federal agencies.

Fact Book 2011

8/29/11 11:34:33 AM

TO WHOM DOES FLEET MANAGEMENT REPORT? Title

Percentage

Director of Public Works

18%

Director of Finance

City Manager

Superintendent

Assistant Director of Public Works

ARE TECHNICIANS REQUIRED TO PROVIDE THEIR OWN TOOLS?

YES 55% NO

45%

TECHNICIANS PROVIDING THEIR OWN TOOLS BREAKDOWN BY FLEET SIZE 250 and less

YES

34%

66%

251 - 500

YES

58%

42%

Director of Operations

501 - 750

YES

66%

34%

Director of Transportation

751 - 1000

YES

64%

36%

1,001 - 2,000

YES

71%

29%

Director of General Services

More than 2,000

YES

65%

35%

Mayor

Chief of Police

Deputy City Manager

Director of Administrative Services

General Manager

AVERAGE ANNUAL TOOL ALLOWANCE AMOUNT FOR AGENCIES THAT OFFER IT

Other

55%

$447

Data shows that larger fleets are more likely to require that technicians provide their own tools. Only 34 percent of the smallest fleets (250 units and less) require it of their technicians.

The most common agency overseeing fleet services is Public Works, with 20 percent of fleet managers reporting to its director or assistant director. This data is calculated from actual titles reported by fleet managers. Variances in titles are calculated separately.

$66

IS THE FLEET AN INTERNAL SERVICE FUND?

DOES THE AGENCY HAVE A FORMAL REPLACEMENT PROGRAM?

AVERAGE FULLY BURDENED LABOR RATE

YES 73%

YES 83%

*Average is derived from those reported by respondents. Methods of calculating labor rate vary, making it difficult to determine an accurate fully burdened labor rate.

NO 27%

INTERNAL SERVICE FUND BREAKDOWN BY AGENCY TYPE

17%

REPLACEMENT PROGRAM BREAKDOWN BY AGENCY TYPE

CITY

YES

78%

22%

CITY

YES

80% NO

20%

COUNTY

YES

77%

23%

COUNTY

YES

79%

21%

FEDERAL AGENCY

YES

60% NO

40%

FEDERAL AGENCY

YES

93%

STATE AGENCY

YES

57%

43%

STATE AGENCY

YES

90% NO

10%

GAS/UTILITY

YES

57%

43%

GAS/UTILITY

YES

91%

City and county fleets are more likely to be internal service funds than state, federal, and utility fleets.

About 80 percent of cities and counties have a replacement program, while for state agencies, utilities, and federal agencies, this number jumps to the low-90 percentile. Government Fleet

GF09_General.indd 13

Fact Book 2011

8/29/11 11:34:34 AM

SAL ARY

FLEET MANAGER SALARIES

Tight budgets have frozen many fleet manager salaries across the board. Data shows only a 1 percent increase in average salary in the past two years, to $75,510. Find out how fleet managers are compensated based on region, education, fleet size, and more.

ow does your salary stack up against other public sector fleet managers, and how has the economy contributed to overall pay? With a sample size of more than 300 fleet professionals, GF looks into what factors impact salaries, including education, age, gender, experience, number of employees managed, and more. The average fleet manager is a male

between 51 and 60 years old, with more than 20 years of experience, responsible for many facets of vehicle management including acquisition, disposal, maintenance and repair, budgeting, and fleet data systems operation and maintenance. Some notable trends in 2010, in comparison with 2008 data, is that average salary for female fleet professionals has

WHAT IS YOUR GENDER?

increased by more than $3,000, while salaries for males stayed the same. This largely contributed to the slight increase in overall salaries. Salaries for males were still 18 percent higher than salaries for female fleet professionals in 2010. Another change is the significant decrease in reported performance-based compensation initiatives as well as cost-of-living adjustments for 2010.

IN 2010, DID YOUR SALARY INCREASE OR DECREASE FROM 2009 AND WHAT WAS THE SALARY CHANGE OVERALL?

NO CHANGE

MALE

92%

54%

INCREASE FEMALE

31%

DECREASE

15%

OF THOSE WITH INCREASED SALARIES INCREASE 7% OR MORE

Male Average Salary Female Average Salary Overall Average Salary

$76,344 $64,701 $75,510

Average fleet salaries for females increased from a reported $61,477 in 2008, while male fleet salaries stayed largely the same. Average overall fleet salary in 2008 was $74,693. 14

Government Fleet

GF09_Salary.indd 14

INCREASE 4-6%

17%

INCREASE 0-3%

76%

OF THOSE WITH DECREASED SALARIES DECREASE 7% OR MORE

20%

DECREASE 0-3%

58%

DECREASE 4-6%

22%

The average salary increase in 2010 was 2.5 percent, and the average decrease was 3.4 percent. 2008 data showed an 82 percent increase in salary, 4 percent decrease, and 14 percent with no change in comparison to salaries in 2007.

Fact Book 2011

8/29/11 11:35:04 AM

WHAT AT IS YOUR AGE?

WHAT TYPE YPE OF FLEET DO YOU MANAGE MANAGE? SPECIAL DISTRICT

35-40

41-50

30-34

25-29

61-65

OLDER THAN 65

51-60

10%

The largest base of fleet managers, those ages 51-60, reported earning an average of $78,007, more than $1,000 less than reported 2008 salaries for those in the same age range.

29%

48%

UNIVERSITY/COLLEGE

49%

STATE

UTILITY

11%

On average, city fleet managers have had the largest income increase since 2008 (4.5 percent).

CITY

PUBLIC TRANSIT

PUBLIC 1% SCHOOL DISTRICT 100000 FEDERAL 4%

COUNTY

22%

$40,000

$74,001

$69,424

$87,084

$70,379

$57,501

$76,120

$60,000

SALARY

$78,360

$78,007

$77,393

$64,643

$60,000

$61,251

SALARY

$80,000

$78,453

$85,251

$80,000

$66,251

$84,501

$100,000

$40,000 $20,000 $20,000

25-34

35-40

41-50

51-60

61-65

Ci ty Co un ty F Pu ed e bl ic ral Sc D Pu ist ho bl ric ol ic t* Tr an sit * Ut ilit Un y ive St rs at ity e Sp /Co lle ec ge ia lD ist ric t*

65+

AGE IN YEARS

AGENCY TYPE

*Average may be skewed due to insufficient data.

16%

PUBLIC WORKS

$76,763

$20,000 $0

ne ra lS Pu L a er bl w vi ic E ce Sa nfo s fe rc t e y M m A ay g e Ad or/ enc nt/ m Ma y in na ist g Pu ratoer/ bl r ic Re W or gu ks la to ry Bo ar d

MAYOR/ MANAGER/ ADMINISTRATOR

34%

$40,000

20%

LAW ENFORCEMENT/ PUBLIC SAFETY AGENCY

GENERAL SERVICES

*$69,167

OTHER

Ot he

$74,424

$60,000

$75,574

REGULATORY BOARD

$63,182

$80,000

SALARY

TO WHICH DEPARTMENT DO YOU REPORT?

$83,351

$100,000

Data shows the largest percentage of fleet managers report to Public Works, earning an average annual salary of $74,424. Fleet managers reporting to the General Services Department earned the highest reported 2010 average annual salary in this comparison ($83,351).

DEPARTMENT

*Average may be skewed due to insufficient data.

HOW MANY YEARS OF FLEET EXPERIENCE DO100000 YOU HAVE? 4 TO 5 YEARS

MORE THAN 20 YEARS

54%

11 TO 20 YEARS

28%

$40,000

6-10

11-20

$81,243

SALARY

12%

$60,000

$70,814

6 TO 10 YEARS

$67,778

$80,000

$73,056

$63,955

LESS THAN 4 YEARS

$20,000 $0

Less than 4

4-5

Fifty-four percent of fleet managers reported having more than 20 years of fleet experience and earned the highest salary, $81,243.

More than 20

FLEET EXPERIENCE IN YEARS

Government Fleet

GF09_Salary.indd 15

Fact Book 2011

8/29/11 11:35:05 AM

SAL ARY

HOW MANY EMPLOYEES DO YOU MANAGE? MORE THAN 250

26 - 50

$60,000 $40,000

63%

$97,501

$92,935

$84,804

40%

$64,958

LESS THAN 10

51 - 100

$78,650

$80,000

SALARY

101 - 250

$100,000

PERCENT OF FLEET MANAGERS RESPONSIBLE FOR IN-HOUSE FUEL OPERATIONS

$20,000

17%

11 - 25

29%

Less 11-25 than 10

26-50

51-100 101-250

NUMBER OF EMPLOYEES *250 and more: Insufficient data to calculate average

Fleet managers’ average salaries are shown to increase proportionate to the total number of employees managed.

Yes, Average Salary $80,572 No, Average Salary $65,245

HOW MANY TOTAL* VEHICLES DO YOU MANAGE?

2,001 - 5,000

19%

18%

$40,000

$87,501

$85,358

$88,546

$84,636

$73,393

$70,776

251 - 500

$60,000

$60,834

13%

$80,000

18%

10 th

or e

00 ,0

5, 1-

00 2,

1, 1-

Le s

16%

1,001 - 2,000

NUMBER OF EMPLOYEES

Nineteen percent of fleet managers manage 251-500 units and earn an average annual salary of $70,776. *Total includes all on-road and off-road licensed units.

HOW MANY ON-THE-ROAD, LICENSED VEHICLES DO YOU MANAGE?

17%

251 - 500

21%

501 - 1,000

Broken down by type of vehicles managed, data shows that fleet professionals who manage 2,0015,000 on-the-road, licensed units earned the most ($92,059), relatively equivalent to 2008 salary data.

Government Fleet

GF09_Salary.indd 16

$88,333

$92,059

$88,162

1 00

0 th

0 1-

or e M

100

0 50 1-

0 10 n st ha Le s

18%

PERCENT OF FLEET MANAGERS RESPONSIBLE FOR MANAGING A MAINTENANCE FACILITY

Yes, Average Salary $79,430 No, Average Salary $65,845

54%

PERCENT OF FLEET MANAGERS WHO MANAGE BARGAINING UNIT EMPLOYEES

$20,000

11%

$40,000

1,001 - 2,000

$60,000

$75,469

101 - 250

12%

2,001 - 5,000

$69,101

19%

$77,768

$80,000

LESS THAN 100

$64,733

$100,000

SALARY

MORE THAN 5,000

75%

$20,000

501 - 1,000 1-

10%

LESS THAN 100

5,001 - 10,000

$100,000

101 - 250

SALARY

$61,112

MORE THAN 10,000

NUMBER OF VEHICLES

Yes, Average Salary $82,346 No, Average Salary $69,197

Fact Book 2011

8/29/11 11:35:08 AM

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w w w.fleetsolutions.com 1-866 -6LEASES

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GF09_Salary.indd 17

12/7/10 1:37:20 PM

8/29/11 11:35:10 AM

SAL ARY

COMPENSATION BY REGION

AVERAGE COMPENSATION BY REGION

$75,987

$68,565

$62,501

$40,000

$72,084

$74,001

$60,000

$70,686

$84,908

$80,000

SALARY

$91,539

$100,000

$20,000

r th w es t W es So t ut Pl hwe ai ns st St at Gr ea es tL ak Ne es w M Eng id dl land e At la nt So ic ut he as t

REGION

Broken down by region, fleet managers in the West earned the most, averaging $91,539, a less than 1 percent increase from 2008 salary data.

HOW MANY PEOPLE EOPLE LIVE IN YOUR JURISDICTION? $85,186

$74,260

$69,878

17%

SALARY

41%

MORE THAN 1,000,000

$60,000 $40,000

$78,389

$80,000

LESS THAN 100,000

$87,603

$100,000

$20,000

100,001 - 250,000

18%

0 1, 00

0, 00 00 M

or e

th an

10, 00 25

15%

0 00 50

0, 25 0, 00

10 10

ha n st Le s

250,001 - 500,000

500,001 - 1,000,000

POPULATION

are shown to be paid more annually, with those working in Fleet managers working in larger jurisdictions ju entities governing more than h 1 million ll people earning $87,603.

FOR WHICH DUTIES ARE YOU RESPONSIBLE? 88%

Vehicle Acquisition

64%

Motor Pool Operations

88%

Vehicle Disposal

63%

Alternative Fuel Programs

82%

Internal Maintenance and Repair

56%

Internal Fuel Program

82%

Budgeting

54%

Rate Setting

81%

Fleet Data Systems Operation and Maintenance

45%

External Fuel Program Administration

79%

Fleet Policy Setting

42%

Fleet Funding Mechanisms Development

76%

Fleet Regulatory Compliance Oversight

34%

Vendor Rental Agreements Administration

75%

Policy Enforcement

30%

Risk Management

70%

Warranty Work or Recovery

30%

Driver Certification and Safety Programs

69%

External Maintenance and Repair

Government Fleet

GF09_Salary.indd 18

Fact Book 2011

8/29/11 11:35:11 AM

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GF09_Salary.indd 19

8/29/11 11:35:13 AM

SAL ARY

20%

BUSINESS DEGREE

18%

LIBERAL ART DEGREE

50% 40% 27%

30%

$40,000 $20,000

CA FM W A/ CP AE FP M PCE M Ot he r AP

FA /

INDUSTRY CERTIFICATION

Fleet managers with the NAFA Fleet Management Association Certified Automotive Fleet Manager (CAFM) certification earned the highest annual salary ($93,751).

Sc ho Lib o e Co l er al lle Ar ge t Bu sin Deg So re es e m s Te De e Po chn gr st e i c e -G al ra De du Po at gree st e -G De ra gr du ee at e De gr ee M BA

$20,000

10%

$95,938

$92,066

$82,955

$77,113

$73,334

$72,977

$73,316

$60,000

$58,530

SALARY

$80,000

Fleet manager salaries increased with grater education; those holding a Master of Business Administration (MBA) degree earned the highest annual salary, followed by fleet managers who earned other postgraduate degrees.

$40,000

19%

20% $100,000

$60,000

FA /

SOME POSTGRADUATE STUDY

$80,000

TECHNICAL DEGREE

PERCENTAGE

62%

60%

$68,342

28%

$80,834

70%

SOME COLLEGE

SALARY

POSTGRADUATE DEGREE

$86,347

$100,000

80%

$93,751

11%

MBA

CA FM W A/ CP AE FP M PCE M Ot he r

HIGH SCHOOL

COMPENSATION BY CERTIFICATION Breakdown of certification types for those who earned certifications

COMPENSATION BREAKDOWN BY EDUCATION

EDUCATION

13%

30%

27%

PERCENT OF FLEET MANAGERS WHO RECEIVED PERFORMANCE-BASED COMPENSATION INITIATIVES IN 2010

PERCENT OF FLEET MANAGERS WHO RECEIVED COST-OFLIVING ADJUSTMENTS IN 2010

PERCENT OF FLEET MANAGERS WHO RECEIVE A FLEET CAR WITH THEIR POSITION

Yes, Average Salary $82,675 No, Average Salary $75,612

Yes, Average Salary $80,568 No, Average Salary $73,289

Yes, Average Salary $75,854 No, Average Salary $76,166

Incentives and adjustments have reduced significantly since 2008. Data of salaries in 2008 showed that 77 percent of fleet managers received performance-based compensation initiatives, and 52 percent received cost-of-living adjustments. The percentage of those receiving fleet vehicles only decreased by 1 percent since 2008.

Government Fleet

GF09_Salary.indd 20

Fact Book 2011

8/29/11 11:35:13 AM

GF0911agile.indd 1

GF09_Salary.indd 21

8/24/11 3:33:55 PM

8/29/11 11:35:14 AM

SAL ARY

SUPPORT STAFF Fleet support staff salaries have not seen increases in a few years. Below, GF presents average salaries for key titles as well as the number of filled positions in a fleet.

udget restrictions continued to challenge public sector fleets, preventing pay increases, and even leading to pay decreases, for fleet support staff. Many fleet managers reported no pay increases for support staff for the past few years and anticipate no or very low adjustments for the near future. One

fleet manager said, “I think we’ve been pretty fortunate that we haven’t had to lay staff off or had furlough days.” He also reported current negotiations for a cost-ofliving salary increase for bargaining unit employees, although this was not yet approved as of press time. Some fleets are seeing small salary

increases after some years without. One fleet manager reported that fleet support staff received a 5 percent across-theboard salary increase, the first in three years. He also stated that the agency was able to allow for smaller incentive increases for certification programs such as ASE certification.

AVERAGE SUPPORT STAFF SALARIES Title

Average

Minimum

Maximum

Assistant Fleet Manager

$65,372

$30,000

$100,200

Body Shop Technician

$49,467

$30,000

$75,000

Data Analyst

$52,647

$24,000

$85,500

Fuel System Clerk

$40,419

$20,000

$70,000

General Technician

$42,550

$20,800

$73,000

IT Person

$64,508

$25,000

$130,000

Master Technician

$49,748

$30,000

$67,100

Office Clerk

$35,584

$13,000

$60,000

Office Manager

$47,371

$32,000

$77,000

Office Supervisor

$53,309

$29,100

$80,000

Parts Clerk

$37,318

$14,500

$75,000

Parts Pickup and Delivery

$25,913

$10,000

$48,200

Parts Supervisor

$49,604

$32,000

$75,000

PM Technician

$33,823

$18,000

$50,000

Rebuild Technician

$46,536

$32,000

$61,000

Service Technician

$43,216

$21,500

$78,000

Shop Foreman

$57,866

$32,700

$87,000

Shop Lead Person

$53,663

$30,500

$85,500

Shop Supervisor

$60,214

$27,000

$85,000

Technician Assistant

$34,643

$16,000

$61,600

Technician-Heavy

$50,983

$28,000

$78,000

Technician-Light

$44,899

$22,000

$77,000

Technician-Light-2

$40,225

$28,500

$60,000

Technician-Service Truck

$39,966

$20,000

$55,000

Technician’s Helper

$33,484

$13,500

$58,000

Tire Repair Person

$34,413

$18,000

$70,000

Welder

$45,212

$28,500

$85,000

Support staff salaries for common titles were calculated with data from cities, counties, state and federal agencies, utilities, and university fleets. 22

Government Fleet

GF09_Support.indd 22

Fact Book 2011

8/29/11 11:35:34 AM

MEDIAN NUMBER OF FILLED POSITIONS IN A FLEET Assistant Fleet Manager..... 1

PM Technician .................... 2

Body Shop Technician......... 2

Rebuild Technician.............. 2

Body Shop Technician 2...... 1

Service Technician .............. 3

Data Analyst ...................... 1

Shop Foreman .................... 2

Fuel System Clerk ............... 1

Shop Lead Person ............... 2

General Technician ............. 4

Shop Supervisor ................. 2

IT Person ............................ 1

Technician Assistant ........... 2

Master Technician .............. 3

Technician-Heavy ............... 4

Office Clerk ........................ 1

Technician-Light ................. 4

Office Manager .................. 1

Technician-Light 2 .............. 2

Office Supervisor ................ 1

Technician-Service Truck ..... 2

Parts Clerk.......................... 2

Technicianâ&#x20AC;&#x2122;s Helper ............. 1

Parts Pickup and Delivery ... 1

Tire Repair Person .............. 1

Parts Supervisor ................. 1

Welder ............................... 1

With lack of pay increases for staff, fleet managers said they were happy to be able to maintain a stable number of support staff.

AVERAGE SUPPORT SALARIES BY FLEET SIZE Fleet Size

Assistant Fleet Manager

Shop Supervisor

Light Technician

Heavy Technician

Master Technician

500 and less

$52,136

$59,910

$44,766

$51,736

$47,936

501 - 1,000

$64,800

$60,504

$41,874

$48,964

$55,574

1,001 - 1,500

$71,093

$65,772

$50,873

$51,991

$50,000

1,501 - 2,000

$74,667

$52,505

$51,447

$52,207

$49,809

2,001 - 4,000

$76,250

$61,750

$50,250

$52,750

$55,000

More than 4,000* $78,667

$54,250

$35,000

$55,000

$43,667

Data of key fleet positions suggests that while a management position such as assistant fleet manager is paid more based on a larger sized fleet, salaries of more technical fleet positions do not correlate with fleet size.

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*Average may be skewed due to insufficient data.

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GF09_Support.indd 23

Fact Book 2011

8/29/11 11:35:34 AM GF0911drivecam.indd 1

8/24/11 3:38:37 PM

MANAGEMENT TOOLS

FLEET AND FUEL

MANAGEMENT SYSTEMS Find out which fleet and fuel management companies are most used by public sector fleets, how much they cost, and fleet manager satisfaction level with the systems purchased.

early 90 percent of public fleet organizations reported using some form of fleet management system, ranging from those developed in-house to systems provided by major industry suppliers. While initial cost varies widely depending on fleet size and system chosen, the median amount paid was $50,000, and more than 80 percent of users say they are satisfied with their software provider. Twenty-three percent of fleet manag-

ers reported they would consider replacing their system soon, and one fleet manager stated his reasoning for an upcoming switch from a smaller supplier to a larger one was automation and reduction in labor time with the new system. Other advantages cited by fleet managers were management aspects of their system, having considerable information readily available, and functionality. One complaint was about lack of support services.

Fuel management system use is also widespread in the public sector, with 83 percent of fleet professionals reporting their fleets do use some form of fuel management (including fuel cards and systems developed in-house). Median initial cost of the systems is $40,000. Despite a trend toward acquisition of more alternative-fuel vehicles, only 39 percent of fleets stated their agencies use alternative fuels with their fuel management system.

YES 89% Y

DO YOU USE A FLEET MANAGEMENT SYSTEM?

$50,000

11%

$$$

MEDIAN INITIAL COST OF A FLEET MANAGEMENT SYSTEM

8 YEARS

*Average cost: $95,608. System price varies by supplier and features included.

PERCENTAGE OF FLEET SYSTEM USE BY REGION

MEDIAN AGE OF ALL FLEET MANAGEMENT SYSTEMS USED BY GOVERNMENT FLEETS

PLAINS STATES NORTHWEST

86%

GREAT LAKES

94%

71%

NEW ENGLAND

90%

MIDDLE ATLANTIC

WEST

93%

SOUTHEAST

93%

SOUTHWEST

93%

Government Fleet

GF09_Computers.indd 24

Fact Book 2011

8/29/11 11:36:16 AM WT0711fordparts.indd

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8/29/11 11:36:18 AM 6/10/11 4:32:15 PM

MANAGEMENT TOOLS FLEET SYSTEM USE BY COMPANY

25% 21%

21%

20% 18% 15% 12% 10% 8% 5%

4% 2% 2%

A B

C D

A. Assetworks B. CCG Faster C. Developed in-house D. Ron Turley Associates E. CFAWinn F. Sungard HTE

G H

1% 1%

1% 1% 1%

L M N O P

G. Dossier Fleet Maintenance Software H. Collective Fleet I. Chevin FleetWave J. Fleetmate K. ManagerPlus

L. Maximo M. First Source N. Cartegraph O. Fleet Controller P. Other

Assetworks is the most common fleet systems used by government fleets, with 21 percent of the market share among fleets that do use a fleet management system. *Other denotes companies with less than 1 percent of the market share.

FLEET MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES COUNTIES

99% % 87%

Nearly all cities reported using some form of fleet management system. State, federal, educational, and utility fleets reported a lower usage rate, 71 percent combined.

Government Fleet

GF09_Computers.indd 26

% YES

% NO

Would you recommend this fleet system to another agency?

74%

26%

Will you be considering a fleet system replacement soon?

23%

77%

Are you satisfied with the service from your fleet system provider?

82%

18%

Fact Book 2011

8/29/11 11:36:18 AM GF05-20fcs_fp.indd 1

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8/29/11 11:36:19 AM 5/18/11 3:22:02 PM

MANAGEMENT TOOLS

YES 83%

DO YOU USE A FUEL MANAGEMENT SYSTEM?

PERCENTAGE OF FUEL SYSTEM USE BY REGION

17%

PLAINS STATES

89%

NORTHWEST

77%

8 YEARS

GREAT LAKES

76%

NEW ENGLAND

MEDIAN AGE OF FUEL MANAGEMENT SYSTEMS USED BY GOVERNMENT FLEETS

90%

MIDDLE ATLANTIC

WEST

93%

79%

SOUTHEAST

88%

SOUTHWEST

91%

FUEL SYSTEM USE BY COMPANY

25%

24%

20% 17% 15%

14% 10%

10%

5% 2% 0%

A. Gasboy B. Petro Vend C. FuelMaster D. Developed in-house

E. Assetworks FuelFocus F. Trak G. E.J. Ward H. FuelForce

I. Orpak USA J. Other

Gasboy is reported to be the most common fuel management system used (17 percent) by public sector fleets. *Other denotes companies with less than 1 percent of the market share and fuel cards.

Government Fleet

GF09_Computers.indd 28

Fact Book 2011

8/29/11 11:36:19 AM

% YES

% NO

Would you recommend this fuel system to another agency?

76% 24%

Will you be considering a fuel system replacement soon?

23% 77%

Are you satisfied with the service from your fuel system provider?

80% 20%

Does your fuel system integrate with your fleet management software?

74% 26%

Does your agency require accurate meter entry for a fuel transaction?

86% 14%

Does your agency use alternative fuels with this system?

39% 61%

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$37,500

MEDIAN INITIAL COST OF A FUEL MANAGEMENT SYSTEM *Average cost $105,577. System price varies by supplier and features included.

FUEL MANAGEMENT SYSTEM USE BY AGENCY TYPE

CITIES COUNTIES

87% 80%

Cities reported a slightly higher percentage of fuel management system use than counties. State, federal, educational, and utility fleets reported a lower usage percentage, 79 percent combined.

Government Fleet

GF09_Computers.indd 29

FF0909invers.indd 1

Fact Book 2011

8/29/11 11:36:20 AM

VEHICLES & EQUIPMENT

VEHICLE & EQUIPMENT

INVENTORY

In a time of rightsized vehicle inventory and extended replacement cycles, what does the average fleet consist of and how long is it keeping its vehicles and equipment? Here, we examine fleet unit breakdown, unit age, replacement cycles, and federal and state unit totals.

rom passenger sedans to street sweepers to alternative-fueled units, GF breaks down the average fleet. ½-ton pickup trucks are the most common type of units reported, averaging 18 percent of fleet totals. Off-road

MEDIAN ROLLING STOCK FLEET SIZE (UNITS)

376 625 1,250 Cities

Counties

State Agencies

equipment are the oldest units (9.7 years), and have the longest replacement cycle (13.6 years). More than 6 percent of units are reported to run on alternative fuels, nearly onethird of which are administrative dministrative vehicles.

Data shows that not only are most small alt-fuel vehicles older than conventional small fleet vehicles, but their replacement cycles are also longer. *Data from this section may be from previous years’ statistics. Information will be updated in the Fleet Toolbox as received. p

BREAKDOWN BY UNIT TYPE HEAVY TRUCK TANDEM AXLE

OTHER

16%

½ -TON PICKUP

18%

ADMINISTRATIVE SUV

POLICE

LIGHT TRUCK OR VAN

14%

TRAILER

¾ - AND 1-TON PICKUP

ADMINISTRATIVE SEDAN

AGE AND REPLACEMENT YEARS BY VEHICLE CATEGORY Category

Replacement Age (Years)

9.5

Heavy Vehicles & Equipment

7.8

10.8

Light- & Medium-Duty Vehicles

6.1

9.6

Off-Road Equipment

9.7

13.6

First responder vehicles are the newest units on the road (6 years) and have a replacement cycle of 9.5 years. While police vehicles are replaced with more frequency, fire truck replacement cycles increased the average replacement cycle.

ALT-FUEL UNIT AGE & REPLACEMENT CYCLE Category First Responders

10%

Current Age (Years)

First Responders

MEDIUM OTHER SMALL, TRUCK OR VAN POWERED ONROAD UNIT 9%

Current Age (Years)

Replacement Age (Years)

Pickup trucks make up the largest percentage of average fleet totals, 28 percent altogether. Police units follow, averaging 14 percent of fleet totals. *Police vehicle totals may not be representative as some law enforcement agencies maintain their own fleets.

6.3% Percent of Alt-Fuel Units in Fleets PERCENT OF ALT-FUEL UNITS BY CATEGORY Category

Percent Running on Alt-Fuel

10.8

First Responders

Heavy Vehicles & Equipment*

6.9

11.6

Heavy Vehicles & Equipment

Light- and Medium-Duty Vehicles

7.1

10.1

Light-Duty Vehicles

Light- and medium-duty alt-fuel vehicles are older and to have a longer replacement cycle than those that run on gasoline or diesel. *Average may be skewed due to insufficient data.

Government Fleet

GF09_Vehicles.indd 30

Administrative vehicles make up 30 percent of alternative-fuel vehicles in the light-duty category. Nearly half of all alt-fuel heavy units are refuse trucks.

Fact Book 2011

8/29/11 11:36:47 AM

AGE AND REPLACEMENT YEARS BY VEHICLE TYPE Unit Type

Current Age

STATE-OPERATED VEHICLE TOTALS Replacement Age

State

Total Vehicles

State

½ -Ton Pickup

¾ - and 1-Ton Pickup

Alabama

*3,100

Montana

7,409

Alaska

6,893

Nebraska

4,250

Arizona

11,139

Nevada

6,000

Arkansas

7,738

New Hampshire

2,023

California

38,326

New Jersey

13,000

Colorado

5,832

New Mexico

6,500

Connecticut

3,500

New York

Administrative Sedan

Administrative SUV

Ambulance

Culvert Cleaner

Cutaway Van

Distributor Truck

Dozer

Excavator

Fire Ladder Truck

Fire Pumper

Delaware

7,022

North Carolina

8,328

Fire Rescue

North Dakota

3,438

District of Columbia

6,956

Grader Heavy Truck Single Axle

Ohio

11,812

Heavy Truck Tandem Axle

Florida

26,089

Oklahoma

8,028

Light Truck or Van

Georgia

19,773

Line Stripers

Oregon

12,000

Loader

Hawaii

5,000

Pennsylvania

16,186

Loader/Backhoe

Idaho

6,163

Medium Truck or Van

Rhode Island

2,026

Illinois

12,100

Other Off-road

South Carolina

16,506

Other Small Powered On-road

Indiana

10,028

Plow

South Dakota

3,423

Iowa

6,807

Police Administrative

Tennessee

7,592

Kansas

5,671

Kentucky

11,374

Louisiana

11,818

Maine

3,403

Maryland

8,800

Massachusetts

10,072

Michigan

12,552 7,600

Police Marked

Police Motorcycle

Police Other

Police SUV

Police Truck or Van

Police Unmarked

Refuse Truck

Refuse Truck Commercial

Refuse Truck Mechanical Side Loader

Refuse Truck Rear Loader

Roller

Minnesota

School Bus

Mississippi

7,528

Skid Steer Loader

Missouri

10,849

Snow Blower

Sweeper Air

Sweeper Mechanical

Tractor (Agriculture)

Trailer

Transit Bus

Trash Compactor

Water Truck

Police vehicles are reported to be the newest vehicles on the road. Snow blowers and dozers are the oldest units, averaging 13 years in age and with replacement cycles of 16 and 15 years, respectively.

Texas

28,000

Utah

7,301

Vermont

2,030

Virginia

15,823

Washington

11,645

West Virginia

9,500

Wisconsin

5,737

Wyoming

8,440

Total Vehicles

501,426

Vehicle counts are collected from 2010 and 2011 data. *Estimated

Source: Automotive Fleet

For detailed vehicle and equipment information broken out in different segments, check out the Fleet Toolbox website (fleettoolbox.com).

Government Fleet

GF09_Vehicles.indd 31

*18,708

Fact Book 2011

8/29/11 11:36:48 AM

VEHICLES & EQUIPMENT U.S. FEDERAL FLEET - FY-2010 CENSUS PASSENGER CARS

TRUCKS

Owned

GSA

American Battle Monuments Commission

–

Broadcasting Board of Governors

–

181

Consumer Product Safety Commission

–

Court Svcs. and Offender Supervision Agcy.

–

Department of Agriculture

10,538

5,083

15,644

27,206

2,128

29,392

–

45,110

Department of Commerce

530

969

1,576

273

549

826

2,411

Department of Education

–

742

4,134

4,959

3,034

6,611

262

9,907

152

242

15,108

Department or Agency

Department of Energy Department of Health and Human Services Department of Homeland Security Department of Housing and Urban Dev.

Pass. Subtotal

Owned

OTHER

Comm. Leased

GSA

Comm. Lease

Truck Subtotal

Owned

GSA

Comm. Leased

Other Subtotal

Total

300

2,996

3,298

312

622

935

–

4,297

34,828

5,601

40,464

12,114

1,873

13,998

486

–

510

54,972

–

469

473

–

476 41,002

Department of Justice

33,716

1,127

142

34,985

5,716

–

5,779

225

–

238

Department of Labor

3,018

3,122

493

503

–

279

–

279

3,904

Department of State

6,414

863

173

7,450

4,076

135

4,214

120

–

135

11,799

Department of the Interior

7,763

4,045

138

11,946

15,853

5,599

21,519

256

280

542

34,007

4,171

–

4,261

193

1,705

–

1,898

–

6,163

Department of Treasury

3,212

453

3,697

107

187

–

3,885

Department of Veterans Affairs

Department of Transportation

2,251

8,638

10,969

1,035

1,970

3,027

349

344

708

14,704

Environmental Protection Agency

820

891

124

214

–

1,112

Equal Employment Opportunity Comm.

–

Federal Communications Commission

112

–

116

Federal Housing Finance Agency

–

Federal Trade Commission

–

General Services Administration

–

1,138

–

133

–

133

–

1,273 47

Government Printing Office

–

Library of Congress

–

343

1,298

1,643

660

1,334

1,998

–

123

3,764

National Archives & Records Admin.

–

National Gallery of Art

–

National Aeronautics and Space Admin.

National Labor Relations Board

–

National Science Foundation

132

197

–

231

–

375

Nuclear Regulatory Commission

–

Office of Personnel Management

1,649

1,654

–

1,658 660

Peace Corps

561

585

–

Small Business Administration

203

258

–

268

Smithsonian Institution

214

229

244

–

252

490

479

484

–

535

1,333

–

1,333

1,563

–

1,563

–

2,896

Social Security Administration Tennessee Valley Authority U.S. Agency for International Development

680

183

867

126

–

131

–

1,012

103,926

47,863

986

152,775

72,938

23,516

568

97,022

1,783

1,168

3,009

252,806

Corps of Engineers, Civil Works

3,505

3,553

675

4,290

–

4,965

–

8,518

Defense Agencies

761

2,570

194

3,525

646

885

1,574

225

341

5,440

Total Civilian Agencies

Department of Air Force

3,298

8,142

592

12,032

27,142

8,016

1,484

36,642

1,616

411

2,103

50,777

Department of Army

3,286

38,903

543

42,732

8,294

26,210

687

35,191

217

2,407

123

2,747

80,670

Department of Navy

3,140

12,880

1,630

17,650

12,648

6,510

130

19,288

369

507

923

37,861

United States Marine Corps

1,369

6,344

7,750

2,780

3,141

5,923

256

273

538

14,211

Total Military Agencies

11,901

72,344

2,997

87,242

52,185

49,052

2,346

103,583

2,477

3,695

480

6,652

197,477

U.S. Postal Service

8,829

513

–

9,342

202,308

216

–

202,524

–

211,871

Total All Agencies

124,656

120,720

3,983

249,359

327,431

72,784

2,914

403,129

4,262

4,866

538

9,666

662,154

Source: U.S. General Services Administration

Government Fleet

GF09_Vehicles.indd 32

Fact Book 2011

8/29/11 11:36:49 AM

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CUSTOMERS

CUSTOMER DEPARTMENTS Fleets report servicing between one to 22 different customer departments, with Public Works being the most reported fleet customer. GF explores and analyzes fleet’s most common clients. ust as any private company, fleets have customers to which they provide services, and the amount and variety of customer departments will determine the mix of vehicles and equipment technicians must be knowledgeable about. While specialized fleets may only service its own department vehicles, gen-

eral fleet management divisions report up to 22 different customer departments. Public Works is the most commonly reported customer, 65 percent, and the Engineering and Parks departments tied for second place, 58 percent. City fleets have the widest customer base, reporting on average 11 customer departments. Coun-

FLEET CUSTOMER DEPARTMENTS

TOP 5 CUSTOMERS BY AGENCY TYPE

Customer Agency

Percent

ty fleets service nine, on average. Analysis of top customers by agency type shows many of the same customers except for utility fleets, which report top customers such as the Water, Distribution, and Electric departments. Larger fleets report more customer departments than smaller fleets.

STATE

CITY

Department

Percent

Agency Administration

55%

Department

Percent

Airport

12%

Public Works

86%

Agency Administration

Assessors Department

20%

Police Department

84%

Police Department

37%

Building Permits

44%

Streets Maintenance

80%

Transportation Department

33%

Community Development

44%

Engineering Department

69%

Engineering Department

33%

Construction Department

40%

Fire Department

69%

Public Works

27%

Distribution Department

19%

COUNTY

Elected Officials

27%

Department

Electric Department

17%

Public Works

66%

Engineering Department

52%

Emergency Services (ambulance)

34%

Sheriff’s Department

63%

Water Department

52%

Engineering Department

58%

Parks Department

60%

Distribution Department

39%

Fire Department

46%

Engineering Department

60%

Agency Administration

39%

Gas Department

Agency Administration

55%

Electric Department

35%

General Public

FEDERAL

Mountain Rescue

Department

Parks Department

58%

Agency Administration

48%

Police Department

57%

Engineering Department

33%

Public Works

65%

Police Department

33%

Sheriff’s Department

19%

Fire Department

22%

Solid Waste

34%

Parks Department

22%

Streets Maintenance

56%

Transmission Department

Transportation Department

36%

Waste Water Department

39%

Water Department

44%

The department most often reported as a customer is Public Works, with 65 percent of fleets claiming it as a client. The Gas Department is the least common customer — 4 percent of fleets report it as a customer, half of which are City fleets. 34

Government Fleet

GF09_Customers.indd 34

67%

UTILITY Percent

Percent

UNCOMMON CUSTOMERS

Department

Percent

City and county fleets report Public Works and Police as their top customers, while Agency Administration is the top customer for both federal and state fleets.

14% OF COUNTY FLEETS REPORT MOUNTAIN RESCUE AS A CUSTOMER

26%

OF UTILITY FLEETS OF UTILITY FLEETS REPORT THE REPORT THE GAS TRANSMISSION DEPARTMENT AS A DEPARTMENT AS CUSTOMER A CUSTOMER

*Percentages shown are highest by agency type.

Fact Book 2011

8/29/11 11:37:09 AM

TOP 5 CUSTOMERS OF LARGE FLEETS* FAST FACTS

PUBLIC WORKS MOST COMMON CUSTOMER DEPARTMENT

CITY FLEETS REPORT THE WIDEST CUSTOMER BASE

Engineering Department

68%

Parks Department

65%

Public Works

65%

Agency Administration

64%

Police Department

62%

*More than 1,000 units

10%

20%

30%

40%

50%

60%

70%

20%

30%

40%

50%

60%

70%

TOP 5 CUSTOMERS OF SMALL FLEETS* Public Works

41%

Police Department

38%

Parks Department

30%

Streets Maintenance

29%

Water Department

29%

* Less than 100 units

10%

The largest fleets (1,000+ units) report servicing more than twice the number of user departments that small fleets (less than 100 units) service. A comparison shows that Police, Parks, and Public Works are overlapping customers.

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GF09_Customers.indd 35

Fact Book 2011

8/29/11 11:37:09 AM

INVENTORY

FUEL, LUBE, AND PARTS

INVENTORY

About 85 percent of fleets store diesel and gasoline inventory. Find out more inventory statistics about alternative fuel, lube, parts, and tires.

he variety of inventory kept by fleets is large, covering the many types of vehicles and equipment, as well as brands, operated by the public sector. The average value of repair parts inventory kept by fleets is almost a quarter million dollars, with values reaching around a half-million for larger federal

and state fleets. While there are companies offering parts services for fleets, 99 percent of fleets report operating their own parts rooms. On the fuel side, diesel and gasoline fuel inventory kept at fueling sites averages about $28,000 and $103,000, respectively. About 85 percent of fleets reported having

some inventory of traditional fuels, and about 80 percent not storing these fuels were smaller fleets. The percent of fleets that report storing alt-fuel inventory is 10 or less, depending on the type of alternative fuel.

*Data from this section may be from previous yearsâ&#x20AC;&#x2122; statistics. Information will be updated in the Fleet Toolbox as received.

FUEL & LUBE FAST FACTS

86% Percent of fleets storing gasoline inventory

84%

$10,721

FUEL INVENTORY Fuel Average Value Diesel ........................... $27,993

AVERAGE LUBE INVENTORY

Gasoline ..................... $102,753 By dollar value, fleet departments store nearly four times as much gasoline as they do diesel supplies.

Percent of fleets storing diesel inventory

80% of fleets not storing gasoline inventory had a fleet size of less than 1,000 units

PERCENT OF FLEETS STORING ALT-FUEL INVENTORY

Fuel

Percent of Fleets with Inventory

82%

E-85 Ethanol...................................................................10%

of fleets not storing diesel inventory had a fleet size of less than 1,000 units

B-20 Biodiesel ..................................................................8%

All fleets with gasoline inventory reported also storing diesel inventory, and 2 percent of fleets stored gasoline, but no diesel.

Compressed Natural Gas ..................................................5% Propane Autogas..............................................................3% B-10 Biodiesel...................................................................1% E-85 and B-20 fuels are more often stored in fleet inventory than any other alternative fuel.

Government Fleet

GF09_Inventory.indd 36

Fact Book 2011

8/29/11 11:37:41 AM

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INVENTORY

PARTS PARTS INVENTORY AVERAGE VALUE Parts Average Value Repair Parts...............................................$245,802 PM Parts ..................................................... $13,283 Tires ..............................................................$9,408

99% OF FLEETS MANAGE THEIR OWN PARTS ROOMS

Average value of repair parts kept in inventory for numerous models of vehicles and equipment totals almost one quarter-million dollars.

MEDIAN PARTS INVENTORY VALUE BY AGENCY TYPE AGENCY TYPE

REPAIR PARTS

City

PM PARTS

TIRES

$65,000

$5,000

$6,000

County

$200,000

$10,000

$6,000

Federal

$200,000

$12,500

$6,000

State Agency

$650,000

$10,000

$6,000

$65,000

$5,000

$6,000

Utility

State fleet agencies report the highest amount of repair parts inventory, while federal agencies have the highest PM parts inventory. Median tire inventory was the same across all agency types.

AVERAGE PARTS INVENTORY VALUE BY FLEET SIZE FLEET SIZE

REPAIR PARTS

PM PARTS

TIRES

Less than 100

$25,000

$1,000

$2,500

100 - 250

$25,000

$2,000

$3,000

251 - 500

$65,192

$5,067

$5,706

501 - 750

$199,125

$12,463

$6,363

751 - 1,000

$271,429

$14,714

$10,714

1,001 - 2,000

$397,143

$10,071

$8,343

2,001 - 3,000

$740,000

$16,250

$5,100

3,001 - 4,000

$650,000

$10,000

$12,500

4,001 - 5,000

$650,000

$10,000

$12,500

5,001 - 7,000

$930,000

$48,400

$68,700

$1,800,000

$245,600

$107,500

More than 7,000*

With some exceptions, fleet size correlates with value of parts and tires stored in inventory. *Average may be skewed due to insufficient data.

For detailed inventory statistics broken out in different segments, check out the Fleet Toolbox website (fleettoolbox.com). 38

Government Fleet

GF09_Inventory.indd 38

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EVERYTHING FLEET DOES REVOLVES AROUND MONEY: THE PROBLEM IS THE LACK OF IT

elcome to our firstever Fact Book. Congratulations to Thi Dao, GF’s senior editor, who single-handedly developed the statistics portion of this publication. All this data, however, can be boiled down to a single truism that every function of a fleet operation is centered on, money: acquisition of vehicles/ equipment, fuel, maintenance, facilities, salaries, parts inventory, shop supplies, tools, etc. As we all know, the No. 1 problem today (and for the foreseeable future) is the lack of money due to depressed sales and property tax revenues. Realistically, fleet managers must operate under the assumption that tax revenues will continue to remain depressed, as most tax bases are forecast to remain stagnant. In today’s weak fiscal environment, all capital expenditures are intensely scrutinized by management, politicians, and taxpayer groups. In general, public sector fleet inventory has gone from stability during the pre-recession years to inventory declines (and asset deterioration through extended service) during the post-recession years. In addition, tight budgets have caused vacant positions to remain unfilled, wages to be frozen, and employee contributions to health care costs to increase. This has resulted in increased employee apathy (cynicism) and burnout concerns as remaining employees pick up the additional workload from vacant positions. The economic downturn has caused major reorganizations and downsizing within many 40

Government Fleet

GF09_forum.indd 40

political subdivisions for the past two to three budget cycles. The management at many political subdivisions have balanced budgets by consolidating services, reducing staffing levels, and deferring equipment replacement. Consequently, fleet operations are scrutinized for every dollar spent. For some fleet managers, budget reduction is not a once-ayear issue; some have faced up to three reductions within one budget cycle. The challenge for fleet managers is to adjust core services to correspond to the new budget realities. The evertightening budgets have unfairly caused some user departments to become hyper-critical and extremely vocal when they do not receive the same level of service they were accustomed to during the pre-recession period. On the flip side, some fleet managers grumble that user departments have not made sacrifices proportionate to the sacrifices made by fleet operations. User departments expect fleet to provide the same level of service with less funding, but are unwilling to make any quid pro quo adjustments on their part. One shortsighted tactic used by some financially strapped government agencies has been to “raid” the vehicle replacement fund. As finance departments struggle to balance competing needs of different departments for limited funds, oftentimes the fleet replacement fund becomes an attractive source of revenue to solve budget problems elsewhere. Replacement reserves, built up for vehicle/ equipment replacements, are a quick fix to help reduce deficits

within the general fund. Public misperception is another intangible factor that discourages scheduled vehicle replacements. As public awareness intensifies, especially among taxpayer watchdog groups, even entities that have cash-rich vehicle replacement programs are finding it hard to justify new-vehicle purchases in the wake of staff layoffs and decreased public services. The decrease in capital expenditures by deferring procurement of vehicles scheduled for replacement complicates fleet management. Operating older assets, especially units such as aging refuse trucks, significantly increases operating costs and adds additional pressure on the maintenance staff.

UNINTENDED RESULTS There are a number of unintended consequences of efforts to stem budgetary shortfalls. One unintended consequence of contracted budgets and hiring freezes is that it jeopardizes disaster preparedness. Reduced staffing will make it difficult to provide continuity of operations services during emergencies. Another unintended consequence is that the reduction in capital replacement funding runs contrary to government sustainability initiatives. Aging vehicles are an obstacle to achieving carbon emission reduction goals. An additional consequence is the decrease in vehicle residual values caused by age and higher miles/engine hours. It is difficult to recoup the same percentage of funds at resale as in the past. One anec-

dotal silver lining is that several fleets have noticed that drivers/ operators seem to be taking better care of equipment because they know it will not be replaced as scheduled in the past. In the final analysis, until there is an increase in tax revenues, the fleet manager’s job will remain incredibly hard. The prognosis is that this dismal fiscal situation will worsen next year, or in a best case scenario, will remain at today’s level. In fact, tax bases could decline further if the threat of a doubledip recession proves true. The psyche of public sector employees has been shaken by this recession. There once was the perception that economic recessions only affect jobs in the private sector. However, this perception has been shattered by the layoffs resulting from this recession and extremely sluggish recovery. For some long-time fleet managers, the idea of early retirement is becoming an attractive option. However, fleet managers are a tough breed. Most have worked their way up through the ranks and know their operations from top to bottom. They are resilient and are at their best when the times are tough. Unfortunately, management and politicians are often oblivious to this. To all the public sector fleet managers reading this publication, I would like to say that you deserve utmost respect and admiration for being able to accomplish all that you do under the worst of circumstances. Let me know what you think. mike.antich@bobit.com

Fact Book 2011

8/29/11 11:39:12 AM

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8/29/11 11:38:46 AM 4/14/11 4:39:12 PM

THE CHALLENGE: SAVING MONEY OVER THE LONG RUN OUR SOLUTION: AWARD-WINNING LIFECYCLE COSTS

| 2011 CHEVROLET EXPRESS

| 2011 CHEVROLET SILVERADO 3500HD

Nine GM models have been awarded Vincentric’s 2011 Best Fleet Value in America,™ with Chevrolet sweeping the full-size pickup and full-size van categories. The awards honor vehicles with the lowest lifecycle costs in their segment, determined by measuring eight cost factors. For outstanding savings over time, put our award-winning vehicles to work. For more solutions, visit gmﬂeet.com.

OUR VINCENTRIC 2011 BEST FLEET VALUE IN AMERICA™ WINNERS: Cadillac SRX Base FWD – Premium Mid Size Crossover • Chevrolet Tahoe Commercial 2WD – Large SUV • Cadillac Escalade ESV Platinum 2WD – Prestige • Chevrolet Avalanche LS 2WD – Sport Utility Truck • Chevrolet Silverado 1500 Work Truck Regular Cab 2WD 119 – 1/2 Ton Full Size Pickup • Chevrolet Silverado 2500HD LT Regular Cab 2WD – Heavy Duty 3/4 Ton Full Size Pickup • Chevrolet Silverado 3500HD LT Regular Cab 2WD SRW – Heavy Duty 1 Ton Full Size Pickup • Chevrolet Express Cargo G1500 SWB – Full Size Cargo Van • Chevrolet Express Passenger G1500 SWB – Full Size Passenger Van Vincentric awards based on 2011 model year analysis. ©2011 General Motors LLC

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