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OFFICIAL PUBLICATION OF THE BUILDING OWNERS AND MANAGERS ASSOCIATION OF GEORGIA
ISSUE 2, 2018
THE COMMERCIAL REAL ESTATE JOURNAL®
MIXED-USE DEVELOPMENT: THE FUTURE OF WHAT’S HAPPENING NOW PAGE 8
Gunshot Detection Systems: The New Fire Alarm? page 12 Q&A on Property Management page 19 The Engineer's Role in Suspicious Item Response page 22 www.BOMAGeorgia.org
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Insight: The Commercial Real Estate Journal ® is published for: BOMA Georgia 5901-C Peachtree Dunwoody Road NE Suite 300 Atlanta, GA 30328 (404) 475-9980 / (404) 475-9987 – fax info@bomageorgia.org www.BOMAGeorgia.org www.BOMALegacy.org www.BOMAGeorgiaFoundation.org Executive Editor: Jacob Wilder jwilder@bomageorgia.org Managing Editor: Erin Hall ehall@bomageorgia.org 2018 BOMA GEORGIA OFFICERS President: Marie Worsham, CPM, RPA, LEED GA President-Elect: Kinsey R. Hinkson, RPA, BOMI-HP Vice President: Russell Copeland Secretary/Treasurer: Natalie Tyler-Martin, RPA Immediate Past President: Todd Mitchell, RPA, CCIM DIRECTORS Jennifer Cooper, LEED GA; Lori M. Cohan, RPA, FM; Melody Frcek, RPA; Michael Knox, SMA, SMT, LEED GA; Craig Habif, RPA; Amanda J. Madrid, RPA, LEED GA, FMA; Amanda Matthews; Brett Rockman; Shannon Westberg, RPA; Emily M. White EDITORIAL COMMITTEE Chair: Jack Kennedy Vice Chair: Amy Davidson, LEED GA Staff Liaison: Jacob Wilder Members: Beth Amos; Cicely R. Anderson; Erin Hall; Henri Brickey; Jenifer E. Wright; Justin Keys; Kimberlee Jones; C. Knox Withers; Marie Harrington; Marie Kastens, RPA, CCIM; Mark Gallman, SMA, SMT, LEED GA; Robert Fuhr; Stacie L. Stamper; Tammy Weeks Published by: 5950 NW 1st Place Gainesville, FL 32607 (800) 369-6220 / (352) 332-3331 – fax www.naylor.com Publisher: David Evans Editorial Liaison: Rachel Brown Project Manager: Kira Krewson Marketing: Nancy Taylor Advertising Representatives: Ashley Benton, Stephen Cofino, Sondra Harris, Sarah Lyons, Chris Maier, Nick Manis, John O’Neil, Glenn Raglin, Jason Ruppert, Ketan Solanki, Julie Sprott, Brandon Stroud, Chris Zabel Layout & Design: Deb Churchill | Print 2.0h! Acceptance of advertising in BOMA Georgia’s Insight: The Commercial Real Estate Journal® does not imply BOMA Georgia’s endorsement or approval of the product or service advertised. All information has been checked for accuracy to the best of the publisher’s ability, but makes no warranties, implied or otherwise. No responsibility is accepted for deletions, omissions, errors and/ or inaccuracies. Unless a special placement is reserved, publisher reserves the right to place ads on a first-come, first-served basis and to separate by member and non-member status. The contents of this publication may not be reproduced by any means, in whole or in part, without the prior written consent of BOMA Georgia. ©2018 BOMA Georgia. All rights reserved.
THE COMMERCIAL REAL ESTATE JOURNAL®
FEATURES
www.BOMAGeorgia.org • Issue 2, 2018
OFFICIAL PUBLICATION OF THE BUILDING OWNERS AND MANAGERS ASSOCIATION OF GEORGIA
ISSUE 2, 2018
LEGISLATIVE FOCUS ...................................... 6 State Election Must-Knows: Prep Yourself for July Runoff
THE COMMERCIAL REAL ESTATE JOURNAL®
In late July, voters statewide will be asked to return to the polls to finalize ballots for the November general election. BY Katie Roberts, Fiveash Stanley
OPERATIONS .................................................. 8 Mixed-Use Development: The Future of What’s Happening Now Increased demand from city dwellers for walkability and a sense of community have been driving forces behind mixed use development. BY David Marmins and Carly Alford Smith, Arnall Golden Gregory, LLP
TECHNOLOGY ............................................... 12 Gunshot Detection Systems: The New Fire Alarm? Building owners and managers need to have emergency preparedness plans in place with an active shooter segment as part of the comprehensive plan. BY Traci Porto, RPA, The Simpson Organization
TRENDING IN #CRE ...................................... 19 Q&A: Property Management and Tech
MIXED-USE DEVELOPMENT: THE FUTURE OF WHAT’S HAPPENING NOW PAGE 8
Gunshot Detection Systems: The New Fire Alarm? page 12 Q&A On Property Management page 19 The Engineer's Role in Suspicious Item Response page 22 www.BOMAGeorgia.org
ABOUT THE COVER: Mixed-use developments, such as Ponce City Market, are popping up all over Atlanta. Planning and choosing the right tenant mix goes into a successful property. The BOMA team weighs in on what’s to come in the future. See page 8.
DEPARTMENTS
This insightful Q&A segment reflects on how technology has affected the role and possibilities for today’s modern property manager, as well as how future trends might impact the commercial real estate industry. BY Dave Curry, Franklin Street of Atlanta
25 .... CALENDAR OF EVENTS
ENGINEERING ............................................... 22
34 .... ADVERTISERS ON THE WEB
27 .... ALLIED MEMBER SERVICE DIRECTORY
Raising the Bar: The Engineer's Role in Suspicious Item Response It’s become more important than ever for building staff members to have the confidence and knowledge to step outside their typical roles and jump into actions that can save lives in any emergency. BY Neil Welch, Fortress Consulting, LLC
This issue is easily shareable! Use the QR Codes found within each article and on the cover.
PUBLISHED JUNE 2018 / BAA-Q0318 / 7331
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LEGISLATIVE FOCUS
State Election Must-Knows:
Prep Yourself for July Runoffs I BY Katie Roberts Fiveash Stanley
n late July, voters statewide will be asked to return to the polls to finalize ballots for the November general election. This runoff election is needed in races where a single candidate failed to secure at least fifty percent of the vote in the May 22 primary. Here are a few of the races to be settled July 24. The challenge for each of these candidates is to keep voters energized enough that they return to the polls in the dog days of summer. Turnout will likely be a significant factor in who moves on to November. Governor. 2018 is a critical election year because current governor Nathan Deal is term-limited. This vacancy has created a power vacuum—particularly within the Republican ticket—and caused many to leave the comfort of incumbency for a chance at higher office. Such is the case in the race for governor. Lt. Gov. Casey Cagle and Secretary of State Brian Kemp were the top two vote-generators on May 22, beating back five other opponents in the Republican primary. The runoff will determine whether Cagle or Kemp will face former house minority leader Stacey Abrams in the November general election. Abrams made history in May when she secured the Democratic Party’s nomination, becoming the nation’s first black woman to appear on a general election gubernatorial ballot. This is not the first time the race for governor has gone to a runoff. In 2010, during the last open race for governor, Karen Handel beat Deal in the primary. Deal went on to beat Handel by
IMPORTANT RUNOFF INFORMATION State law requires voters to pull the same party ballot in runoff elections. Therefore, if you pulled a Republican ballot in May, you must also pull a Republican ballot in July. If you did not vote in May, you are still eligible to vote in the July runoff election, assuming you meet the voter registration deadlines. Key Runoff and General Election Dates April 24
Voter registration deadline for runoff state races
June 25
Voter registration deadline for runoff federal races
July 2
Runoff early voting begins (where needed)*
July 24
Primary runoff election (where needed)
November 6
General election
6 INSIGHT | ISSUE 2, 2018 | www.BOMAGeorgia.org
*County election officials set many early voting options. To determine early voting locations and times, please visit the “My Voter Page” at the Georgia Secretary of State’s Office. This resource is also helpful to request an absentee ballot or view sample ballots.
and while Georgia’s districts are drawn in such a way to largely favor one party over another, a surge of Democratic voters could flip some traditionally red seats, particularly in metro Atlanta. State House. There are 180 members of the Georgia House of Representatives. Fortyfive had a competitive primary election cycle, and seven were defeated. Another eight races require a runoff, including two in the Powder Springs area between Republicans Joseph Gullett and incumbent Paulette Rakestraw; Ginny Ehrhart and Thomas Gray will also face off. In Duluth, Republican voters will choose between Bonnie Rich and Kipper Tabb. In Lawrenceville’s District 102, voters will be asked to select Paula Hastings or Zach Proctor; those in District 105 will pick between former house member Donna Sheldon or Robin Mauck. In Macon, Dale Washburn and Gary Bechtel are competing for GOP votes in the runoff; without a general election opponent, Washburn or Bechtel will secure a seat in the Georgia House with a July 24 victory. On the Democratic side, residents in the McDonough/Stockbridge area will pick between El-Mahdi Holly and Tarji Dunn in District 111. In Jeffersonville, Gregory Odoms and Jessica Walden are competing for votes. Other than the Republican race in Macon, all candidates in these runoff races will go on
to face another challenger in the November general election. U.S. House. While neither of Georgia’s U.S. senators face re-election this year, most members of the congressional delegation have challengers. All incumbents were re-elected in May, and each except John Lewis (D-Atlanta) and Austin Scott (R-Tifton) must the fight until November. In District 6, four Democrats qualified to challenge incumbent Republican Handel. Democrats Lucy McBath and Kevin Abel will compete in July to determine who will face Handel in November. In District 7, incumbent republican Rob Woodall soundly defeated his primary challenger. Democratic voters will return to the polls this month to choose between Carolyn Bourdeaux and David Kim. The winner will face Woodall later this year. ABOUT THE AUTHOR Katie Roberts is the director of governmental affairs for Fiveash Stanley Inc. In this role, she assists in tracking and analyzing legislation and attending committee meetings. Fiveash Stanley Inc. is recognized as one of Georgia’s leading government and public affairs consulting firms, and has been working with BOMA Georgia for more than 10 years.
3DFOTO/SHUTTERSTOCK.COM
about 2,500 votes in the runoff, then bested Democrat Roy Barnes in the general election. Lt. Governor. In the race to replace Cagle as the leader of the Senate and the state’s second in command, Republican voters are also asked to return to the ballot box to decide a runoff between David Shafer and Geoff Duncan. Shafer is a longtime state senator who served as president pro tempore before announcing his candidacy. Duncan is an entrepreneur with a focus on venture capital who was a member of the state house from 2012 to 2016. The winner will face Democrat Sarah Riggs Amico in November. Secretary of State. The race for secretary of state was nearly as crowded as the race for governor, thanks in part to increased attention on election integrity and job creation. The Republican race was especially close; ultimately, two north Fulton Republicans made it to the runoff. David Belle Isle was elected Alpharetta’s mayor in 2012. He’s competing against Brad Raffensperger, a state legislator who championed a measure to reduce the frequency that businesses must register with the secretary of state’s office. Belle Isle or Raffensperger will compete against former U.S. Rep. John Barrow in the general election. State Senate. While 11 of Georgia’s 56 state senators faced a primary election opponent, none of those races require a July runoff. Twenty have a general election race,
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OPERATIONS
Mixed-Use Development:
The Future of What’s Happening Now
R BY David Marmins and Carly Alford Smith Arnall Golden Gregory, LLP
estaurants, entertainment, housing, retail and office uses come together to create a neighborhood experience for consumers in mixed-use developments. Advertisements enticing consumers with the slogan “Live. Work. Play.” have become synonymous with the mixed-use development experience. With this promise, a person may walk down from her apartment, go to the boutique fitness center on the first floor of her building, walk a few shops down to the grain bowl and salad bar restaurant and then go next door for a pedicure at the nail salon—all within a stone’s throw of her residence. Increased demand from city dwellers for walkability and a sense of community have been driving forces behind mixed-use development. Restaurants, retailers, service
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providers and developers alike are eager for a steady stream of clientele and a place to carve out a niche within a neighborhood. Everyone wins, right? Unfortunately, all too often the convergence of uses within a mixed-use development creates problems for landlords, tenants and consumers. Instead of everyone winning, the variety of uses in such close proximity can lead to discord within the development. For example, the music and vibrations from the boutique fitness studio, with classes beginning at 5 a.m., may be disruptive to apartment tenants living on the second floor of the development, particularly during early morning hours. Likewise, odors wafting from the nail salon may cause patrons of the grain bowl and salad bar restaurant to lose their appetites. And the grain bowl and salad bar restaurant’s
failure to place its trash in the appropriate receptacles may cause a noticeable uptick in rats and other vermin, displeasing all tenants and patrons. Of course, there are many ways in which developers and landlords can proactively prevent common problems that may cause conflict within mixed-use developments. These include properly planning the tenant mix within the mixed-use development, drafting leases that provide adequate requirements for users who are particularly likely to cause a nuisance and ensuring open lines of communication between tenant and landlord when an issue arises. Designing Your Project with Your Tenant Mix in Mind When curating the appropriate tenant mix within a mixed-use development, developers have myriad concerns, including finding a proper balance between retail tenants, restaurant tenants and service providers. In connection with securing a suitable tenant mix, the most critical factor that landlords and developers must bear in mind is each prospective tenant’s permitted use. Too often, landlords and developers make the mistake of seeking a varied tenant mix without regard for whether the uses complement each other. For example, consider a developer who has been negotiating with the owner of a boutique pet accessory store. Passionate about the Humane Society, the pet accessory store owner has ensured that her lease provides for the right to have small pet adoption events on a biweekly basis. The developer, then, is concurrently negotiating with a specialty restaurant serving made-to-order wood-fired pizzas for the space next door. At first glance, these uses may not seem to be in conflict—a specialty pizza shop and a boutique pet accessory store. But a savvy landlord would not place these tenants next to each other within the development because doing so would almost certainly result in biweekly barking sessions creating disrupting for neighboring tenants in the development. And who can blame the pups? After all, they’re being taunted by the delicious smell of pepperoni pizza that they can’t have! A landlord looking to benefit from the attraction of a mixed-use development must proactively think through these scenarios
early in the leasing process or risk having to expend time and money on a tenant dispute. Of course, even the best landlord will not think of every conflict that could arise, so it is best to make the contracts as helpful as possible in preventing these disputes, or at least providing clear guidelines on how to deal with them. Requirements to Include in Leases In connection with considerations regarding the varying uses in a mixed-use development, there are a number of ways that landlords and developers can protect against the prospect of nuisances. Most importantly, landlords should avoid agreeing to “open” use clauses, which may broadly permit tenants to use their premises for “any retail use.” Allowing tenants to unilaterally change their use without landlord’s consent substantially increases the risk of a disruption of a development’s tenant mix, which could lead to a nuisance. Additionally, developers and landlords should take into account common problems presented by certain uses and ensure the occupancy agreements adequately address issues at the outset of the landlord/ tenant relationship. Restaurant Tenants. Restaurant tenants should be required to properly ventilate their premises such that undesirable odors do not emanate from the premises. Additionally, the lease should expressly spell out requirements in connection with trash removal and required practices in connection with any trash receptacles used by tenants outside of their premises. If there are multiple restaurant users in the same mixed-use development, the landlord may also want to consider planning for a refrigerated trash room to ensure odors do not drift into other parts of the development (and tenants should be obligated under the lease to pay their pro-rata share of costs associated with this setup). Fitness Studios. Landlords should require all fitness studios to properly soundproof their premises during construction in strict compliance with landlord’s specifications. Tenants Requesting the Right to Play Music. Tenants in mixed-use developments often desire to play music in their premises. If a landlord agrees to permit a tenant to play music, such tenant’s lease should provide that such music cannot be audible outside of
the premises. The parties can also barter for specific times when music is allowed. Further, the lease should provide that if the landlord receives any complaints from neighboring tenants, then the landlord has the right to require the tenant to cease playing music from the premises. Nail Salons & Vaping/Cigar Shops. Like restaurants, tenants doing business as nail salons, vaping establishments and cigar shops should also be required to properly ventilate their premises in accordance with applicable law. Pet Shops. While traditional pet shops are on the decline, boutique pet stores primarily selling pet food and pet accessories are increasingly common. The lack of regular pet sales at these boutiques certainly decreases the likelihood of discord with other tenants, However, it is common for such tenants to request the right to have periodic pet adoption events to drive foot traffic to the store. Landlords of mixed-use developments should strongly consider prohibiting these events outright, given the barking and commotion that pet adoption events may cause. At the very least, landlords should cap the number of pets at any pet adoption event to a maximum of five to 10 smallto medium-sized animals and should limit the frequency of such events to quarterly. Lastly, landlords should expressly prohibit the operation of a kennel facility in any pet store. Tenants Particularly Sensitive to Nuisance. Service providers, rather than traditional retailers, are increasingly becoming vital parts of the mixed-use development landscape. Landlords and developers should bear in mind that tenants such as chiropractors, dentists, massage therapists and lash and waxing studios may be particularly sensitive to sounds and odors. These types of tenants are frequently requesting restrictions on the types of tenants who may occupy the space immediately adjacent to their premises so as to minimize any potential disturbance. In addition to the use-specific items to include in leases as set forth above, landlords should also include a provision providing that if a tenant fails to comply with any of the above-referenced special obligations under its lease, then the landlord shall have the right to cause compliance with such obligations and charge the tenant with the cost thereof, plus an additional overhead fee (as much as 20 percent
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of the cost of compliance) in order to deter tenant from non-compliance. Landlords should ensure that their form lease contains language generally stating that tenants shall not create any nuisance in the premises. Landlords should also review the rules and regulations for the mixed-use development and ensure that more specific prohibitions against common nuisances exist, including provisos stating that tenants shall not use their premises in a manner that is offensive to landlord or other occupants of the development by reason of noise, odors or
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vibrations, or in a manner that would interfere with other tenants. Nuisance Pursuant to Georgia Law Regardless of the remedies provided for in the leases of mixed-use development tenants, the tenants and landlord also have remedies available to address nuisances under Georgia law. O.C.G.A. § 41-1-1 defines nuisance as, “anything that causes hurt, inconvenience, or damage to another and the fact that the act done may be otherwise lawful shall not keep it from being a nuisance. The inconvenience
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Communicate with Tenants if Nuisance Occurs Landlords should always seek to maintain open lines of communication with tenants to understand what is going on in the mixed-use development. If a landlord maintains good communication with tenants, then tenants are more likely to go to the landlord to assist in resolving the issue rather than immediately reaching out to a third party for assistance. If a nuisance occurs, landlord should work with both parties to address and de-escalate the situation, first listening to the tenant’s concerns in connection with the nuisance and understand the particular problems the nuisance presents for the tenant, and then attempting to problemsolve in a manner where each party’s primary 7:04 pm concerns are addressed. If the nuisance situation continues to escalate, consider calling on thirdparty advisors to provide guidance on how to properly address the issue. ABOUT THE AUTHORS David Marmins is a partner in Arnall Golden Gregory’s Litigation Practice. David is the co-leader of the firm’s Retail Industry Team and focuses his practice on real estate and land use litigation matters. Carly Alford Smith is a fifth-year associate in the commercial real estate practice of Arnall Golden Gregory LLP. She focuses on leasing, acquisition and disposition of commercial office, retail, and industrial properties. Prior to attending law school, Carly taught elementary school in Donna, Texas for two years as a part of the Teach For America program.
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complained of shall not be fanciful, or such as would affect only one of fastidious taste, but it shall be as would affect an ordinary, reasonable man.” O.C.G.A. § 41-1-4 provides a cause of action for anyone alleging their neighbor’s use of their property is causing them hurt, inconvenience or damage. A court can grant various forms of relief, including injunctions preventing or curtailing the neighbor’s offensive use of their property and damages awarded for the loss of value due to the nuisance. Importantly, the fact that the complained-of conduct is not violating the lease and is not contrary to any zoning or other laws does not provide a defense. Instead, the only issue is whether the use is causing damage to the neighbor.
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TECHNOLOGY
Gunshot Detection The New Systems: Fire Alarm? BY Traci Porto, RPA The Simpson Organization
F
ire safety systems have come a long way since the first recognizable sprinkler system was installed in 1812. Brock Ryan, with Life Safety Solutions, states that with the exception of 9/11, the last time there was a high-rise fire with multiple fatalities was in October 2003. Fatalities from high-rise fires have decreased, in large part due to more comprehensive life safety systems, codes, standards and training. Conversely, our headlines are too often filled with the tragic news of incidents involving active shooter events with multiple
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fatalities. Sandy Hook; Aurora, Colo.; Pulse Nightclub in Orlando; the Las Vegas strip; and, most recently, the devastating school shooting in Parkland, Fla. All of these were horrific active shooter events that left many dead and wounded. According to the FBI’s website, from 2000 to 2016, there were 219 active shooter events in the United States. The US Department of Homeland Security defines the active shooter as, “an individual actively engaged in killing or attempting to kill people in a confined and populated area; in most cases, active shooters use firearms and there is no pattern or method to their selection of victims.” Ryan dubs the active shooter as the “21st century threat and the workforce crisis of the modern era.” Building owners and managers need to have emergency preparedness plans in place with an active shooter segment as part of the comprehensive plan. Most active shooter plans rely heavily on humans. The Department of Homeland Security’s Active Shooter: How to Respond educational booklet tells us to “Run, Hide or Fight.” Run if you can. If you cannot run, hide. If the shooter finds you, be prepared to fight. But who is alerting the authorities? How do we know where the shooter is? Are the authorities getting accurate information? What if we used technology to assist building occupants and first responders in the event of an active shooter event? What if that technology didn’t rely on human input? Enter gunshot detection technology. Think of it as a smoke alarm for gunfire. Using acoustics or optics, the sensors detect gunfire. Software connects the sensors and immediately alerts law enforcement and building occupants. The Guardian Indoor Active Shooter Detection Systems is one such system, as is AmberBox, SENTRI, SpotShooter and Boomerang, just to name a few. This
21st Century Threat August 3, 2010: Hartford, Conn. – 8 dead Jan. 20, 2006: Goleta, Calif. – 1 dead Dec. 26, 2000: Wakefield, Mass. – 7 dead July 8, 2003: Meridian, Miss. – 6 dead, 14 wounded Sept. 27, 2012: Minneapolis – 5 dead, 9 wounded March 8, 2013: Seattle – 2 wounded July 23, 2012: Pine Bluff, Ark. – 1 dead Oct. 6, 2011: Cupertino, Calif. – 3 dead, 9 wounded Oct 12, 2011: Seal Beach, Calif. – 8 dead, 9 wounded Nov. 6, 2009: Orlando, Fla. – 1 dead, 5 wounded Aug. 24, 2012: NYC – 1 dead July 15, 2011: Atlanta – 1 dead, 3 wounded Dec. 16, 2011: LA – 2 dead, 4 wounded Jan. 29, 2013: New Port Beach, Calif. – 1 dead Jan 13, 2013: Phoenix – 2 dead June 15, 2012: Buffalo, N.Y. – 1 dead July 12, 2010: Albuquerque – 3 dead, 4 wounded Jan 13, 2013: Dallas – 1 dead July 24, 2013: San Antonio – 2 dead, 3 wounded
technology is used by airports, schools, hospitals and government buildings. The average person, especially indoors, does not immediately think of a gunshot when they hear the report of a gun. Valuable time is lost just determining if the loud bang was indeed a gunshot. “[A gunshot detection system] provides the pieces of information that have been missing in all the active shooter stories we’ve seen on the news. Were those shots fired? Where were they coming from? Where can I go to get away safely?” said Angie Williams of Blackwater Technologies, an
authorized Guardian Indoor Active Shooter Detection Systems dealer. “Gunshot detection technology alerts law enforcement, building occupants and key stakeholders the second a shot is fired in a facility. The alerts can come in any number of ways: text message, an announcement over the PA, an alarm specific to active shooter, even to your building security team’s handheld radios.” A gunshot detection system works to automate emergency responses, just like building life safety systems. First responders are provided with much more accurate and detailed information, including a more
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precise location of the shooter, how many shots fired, images of the shooter and the type of weapon used. “According to the ALICE Training Institute, someone gets killed every 5 to 15 seconds during an active shooter attack, and many incidents only last around five to seven minutes,” said Williams. “Seconds mean the difference between life and death.” Most of us have heard the horrific stories of chaos and panic that ensues during an active shooter event. This technology, with the ability to distinguish between a car backfiring and a gunshot, provides accurate, real time information to the first responders and building occupants. Building-specific floor plans are a part of the system, and in the event a shot is fired, the floor plans show the shooter’s location. Integrated security cameras can pick up images of the shooter. All of this information is immediately transmitted to authorities and building occupants. No human input required. The gunshot detection technology will not prevent an event, but it may help to mitigate loss of life. Just as we have floor warden training and fire drills as part of a comprehensive fire safety plans, gunshot detection technology should not be the only tool we rely on. “Gunshot detection technology is just one piece of the puzzle; the first piece is
people, the second piece is a plan and the third piece is technology,” said Paul Merritt with Fortress Consulting. “But this technology does integrate with the mass notification system. And rapid notification is paramount.” Law enforcement has increasingly been using this technology for the last decade, mostly in exterior applications. Fortune 500 companies are installing indoor systems in their locations, as their stakeholders are well aware of the negative impact an active shooter can have on their employees and public image. Schools are also a large part of the market share, as school boards are laser-focused on student safety. It appears that the gunshot detection technology will only expand its market share as it becomes more widely known and further evolves to fit specific location’s needs. Even though the technology has obvious benefits, its existence and specific use cases seem unknown to many building personnel. While many find it intriguing, the potential cost raises some questions. Christian Conners, of Guardian Indoor Active Shooter Detection Systems states, “Many of our clients install the system in their access points/ reception areas at a cost of under $10,000. This does not include the cost
to pull the CAT5 cable and commission the system.” “The systems are scalable, and some dealers offer five-year, lease-to-own plans,” Williams said. Ideally, facilities can start with a few sensors and add on as their budget permits. While the cost of a gunshot detection system is a consideration, the cost of defending a lawsuit may be far more expensive. Civil suits are being filed based on the Occupational Safety and Health Act of 1970 (OSHA). Under the “General Duty Clause” Section 5(a)(1) of OSHA, employers are required to provide their employees a place of employment that is, “free from recognized hazards that are causing or are likely to cause death or serious harm.” On Sept. 27, 2012 in Minneapolis, Minn., recently fired Andrew Engeldinger entered Accent Signage Systems, armed with a Glock 19 9mm handgun, and killed five people. Families of the victims sued Accent Signage Systems. The ruling in the civil case indicates that the court interpreted an active shooter event as a “recognizable hazard.” Employers can be fined for not providing training and minimizing the risks of active shooter events, and often civil cases follow. In the aftermath of the Las Vegas shooting, multiple lawsuits were filed stating lack of “gunshot detection devices” as part of the claim. The suits allege that MGM assisted
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the gunman in transporting his arsenal by giving him access to a service elevator not open to the public, and that the Mandalay Bay failed to adequately monitor the hotel premises, discover his weapons, have gunshot detection devices in hotel rooms, or have adequate procedures to handle an active shooter situation.” Currently, we do not have much in the way of codes and standards that cover active shooter events. The National Fire Protection Association (NFPA), for only the second time in history, is authorizing a provisional standard, NFPA 3000, which will establish standards for preparedness and response to active shooter and/or hostile events. Bills are being introduced to expand training for law enforcement and schools. It’s not hard to imagine that further bills, standards and codes are going to be implemented as we try to reduce and mitigate active shooter events. Gunshot detection technology could become as commonplace as fire safety systems.
ABOUT THE AUTHOR Traci Porto is a Property Manager with The Simpson Organization. She has been in property management since 2012. Traci holds a bachelor’s degree in Speech Communications from the University of Florida and completed her RPA designation in 2016.
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Q&A with Dave Curry Property Management and Tech
S
enior regional manager of Franklin Street of Atlanta shares with BOMA Georgia his thoughts on how technology has affected the role and possibilities for today’s modern property manager, as well as how future trends might impact the commercial real estate industry.
BY Dave Curry Franklin Street of Atlanta
Q
1. How has technology changed how you approach property management? Years ago, I saw a property management firm’s office reception area display, an electronic screen with a pie chart, which showed the breakdown of the building’s operating costs. It was color-coded and differentiated controllable costs from non-controllable costs, and it also clearly identified year-over-year cost reductions by categories. The monitor was cutting edge for its time, and it gave tenants and prospects something to analyze as they awaited their meeting with the property or leasing manager. More importantly, I thought, “What a terrific brand differentiator.” In an industry which is hard pressed to identify “The Ritz Carlton” of property management firms, they were doing something that nobody else was. Some 20-plus years
INSIGHT | ISSUE 2, 2018 | www.BOMAGeorgia.org | 19
Q
real-time data on their investment. When the power bill gets paid, the transaction is immediately rolled through the financials. A lease commission is paid out, and the effects are seen in real time. Friday payday is here and so are the updated financials. The idea of scanning multiple PDFs with dated data to achieve a monthly report reminds me of the checkbook balancing exercise — it can still be done, but why continue that way?
later, property management firms still struggle to identify unique characteristics of their firms, but I see an opportunity on the horizon.
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2. Name one leading tech trend that could have a big impact on building managers. First, think back to when you used to balance your checkbook. In the property management world, most firms still use a similar process. Each month, they email their clients a monthly report that reflects a static look of the revenues, expenses and leasing progress associated with the applicable asset. The advent, however, of a technology called “block chain” (most closely associated with Bitcoin) has some distinct opportunities in property management. Envision a shared monthly report that is designed to update daily (or even hourly) by multiple users in multiple places, and you have a rudimentary understanding of how blockchain technology can offer a client
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Q
3. How is IoT (Internet of Things) affecting the property management industry? Sensor technology is probably the most significant advancement I’ve seen. Being able to adjust lights or HVAC for occupancy management or to access interior/exterior conditions, results in automated comfort control and decreased utility costs. IoT also has applications that bring automation and efficiency throughout an entire asset through data capture and smart technology integration. Parking lots and garages can be equipped with sensors which in turn can direct visitors to available spaces. Inside the building, some owners now require any sinks or water heaters to be equipped with sensors not to measure the usage (although that too could be applied), but rather to monitor for the presence of water so leaks can be identified before they become significant; this can be especially valuable if the leak should occur in a vacant suite that would otherwise go unnoticed for some time. IoT has safety applications as well now that most property managers (and owners) can monitor building conditions in real time on their smart phone.
Q
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4. Do you see drone technology or virtual reality enhancing property management? Drone technology can be used for building inspections but also for creating a better user experience from a leasing or sale perspective. Virtual reality can provide prospects virtual tours allowing the ability to see how a space would
going away, but it is adapting. And for large retail outlets like malls and big boxes, the need for experienced, “outside-the-box” property managers is greater than ever as these assets are repositioned for today’s market.
flow while fully occupied. Certainly, the residential market has employed drone technology for some time, but commercial land brokers and timber sales find drone technology to be an ever-increasing requirement to effectively market their products.
Q
ABOUT THE SUBJECT With over 25 years of experience, Dave Curry is a senior regional manager for Franklin Street’s Commercial Property Management division in Atlanta. Having initially joined Franklin Street to oversee the Atlanta retail management portfolio, he currently provides leasing services for the firm’s largest retail management client (America’s Realty) and provides business development and recruiting opportunities throughout the Atlanta markets. He can be reached at Dave.Curry@FranklinSt.com.
5. How will the rise of autonomous vehicles affect property management? In 2012, I was part of a property team that brought one of the first Electric Vehicle (“EV”) charging stations to an Atlanta high-rise office building. Due to the concept’s newness, we were unsure of its acceptance by the tenant base. So, to attract interest, our team placed the stations in ideal parking spaces in the front of the garage near the building entry. We installed equipment for four parking spaces in a garage that held a couple thousand cars. The response was overwhelmingly positive. Today, with the need to promote these parking spaces long since gone, the EV stations have been relocated to less highprofile areas (in the bottom of the garage), there are more than a dozen spaces, and there are daily waiting lists to use the EV equipment. The same process will unfold with autonomous vehicles and the need for thousands of designated parking spaces will slowly dissipate. I envision property owners structuring leases that charge less917704_Mayberry.indd if you are not requiring some standardized parking ratio five days per week.
Q
6. Has e-commerce hurt the retail property management industry? Everyone has a list of retail closings or bankruptcies, but what is often overlooked are the chains who are growing. Marshall’s, Dollar General, Ross, Dollar Tree, T.J. Maxx, and HomeGoods are all expanding. Visit your alma mater and you are likely to see Barnes and Noble, Target, and UPS, instead of the university-run stores that existed during your day. Virtually every new apartment complex under construction in urban markets have retail components that did not exist in the last development cycle. Retail property management is not
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ENGINEERING
Raising the Bar The Engineer's Role in Suspicious Item Response ©ISTOCK.COM/TERO VASALAINEN
I BY Neil Welch Fortress Consulting, LLC
t’s become more important than ever for building staff members to have the confidence and knowledge to step outside their typical roles and jump into actions that can save lives in any emergency. Suspicious item recognition, reporting and emergency response is a team effort and building engineers play a crucial role. Proactive and engaged engineers are not only an added front-line security layer; their knowledge of structural design can be an asset in response to a suspicious item that may be an improvised explosive device (IED). (90) It’s important for engineers to have a general understanding of the effects of an explosion and how the structural design of the building can affect it. Because of these explosive effects, distance is the most important safety consideration when initiating
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a response. These effects include the thermal effect, the blast pressure effect and the items fragmentation and shrapnel. (53) 1. Thermal Effect: The thermal effect of an explosion is the fire and heat related to the detonation and although it can be the most brilliant part of an explosion, it is generally of least concern to the safety of staff and tenants if a proper response is quickly implemented. (48) 2. Blast Pressure Effect: The blast pressure wave occurs when an explosive is detonated and hot, expanding gases are released within microseconds. The expanding air pushes outward from the detonation and forms the shock wave. The shock wave can cause extensive damage but the further it travels away from the point of detonation, the more it dissipates.
A basic understanding of this effect is necessary—the shock wave will travel the path of least resistance, following walls and collecting in corners. (79) 3. Fragmentation and Shrapnel: Fragmentation is debris from the device itself. Shrapnel, on the other hand, consists of objects added to the device to increase lethality. Fragmentation and shrapnel can move outwards at a high rate of speed and account for many injuries in bombing incidents. Consider utilizing shielding that provides adequate protection from these hazards. (55) Once an item has been deemed suspicious or a potential explosive hazard, engineers should work closely with property management teams to coordinate the initial response. Although the incident will be turned over to local police, fire and EMS personnel, early decisions regarding the suspicious item are made by building managers and staff members. Doing nothing is not an option. The rapid implementation of proper response is critical and can save lives. (71) The first step is to assess the item and its potential to cause harm or damage if detonated. This begins by determining the potential net explosive weight (N.E.W.). This is simply a matter of estimating the maximum amount of explosive material a container can hold. For example, a standard sized pipe bomb is not likely to hold more that 5lbs of explosive material. Therefore, it’s estimated N.E.W. is 5lbs. Even though the extent of damage or potential for injury if there is a detonation cannot be predicted with certainty, it can be estimated based on its N.E.W., placement and the buildings structural design. (104) Certain response safety rules must be adhered to anytime there is an item of concern. The first and most important is not to touch or move the item. Isolate the item by moving people away from it, not moving the item away from people. Other safety considerations include avoiding the use of radios or cellular phones near the item. Do so only when a distance away and behind adequate shielding in case the transmission causes a detonation. Also, be aware of secondary devices. The use of secondary devices is a common tactic in bombings and one that has been utilized in the United States. (104)
Certain response safety rules must be adhered to anytime there is an item of concern. The first and most important is not to touch or move the item. Isolate the item by moving people away from it, not moving the item away from people.
After adhering to the basic safety protocol and once you have estimated the N.E.W., utilize an explosive threat stand-off chart to guide your evacuation decisions. These charts can help you determine what areas need to be immediately evacuated vs. those where building occupants can shelter in place. Many versions of these cards are easy to access online and some will provide a wider variation of information than others. The charts offer evacuation distances and even though they do not guarantee safety, they are reliable estimates based on scientific test data from detonations. Many cards will provide a minimum evacuation distance, an indoor evacuation distance, an outdoor evacuation distance, along with an explanation of each. They are easy to understand and can be pocket-sized or downloaded onto a smart phone for quick access. Considerations for evacuation decisions include: (137) 1. Time: Time is always a factor to consider when there is an explosive-related incident. The reasoning is two-fold. There is the time it takes to conduct an evacuation, and the potential for the device being set to detonate at any moment because of some type of timing initiation function. (48) 2. Distance: Recommended evacuation distances based on estimated N.E.W. may be difficult to achieve quickly in densely populated, urban environments. An explosive threat stand-off chart will provide guidance in determining how far to evacuate. Interior evacuation distances— when separated by solid barriers from the
suspicious item—are significantly less than those needed in an open area. (55) 3. Shielding: Shielding can provide protection from fragmentation and shrapnel in the event of a detonation. Construction such as reinforce concrete and heavy masonry may be adequate shielding while sheet rock or lightweight wood construction may not. (36) The time has come to raise the bar in our emergency response. The explosive threat is real, and building engineers are an asset who can not only assist with, but take the lead on, implementing a response. An engineer’s knowledge of building structural design, along with an understanding of the effects of an explosion and basic safety protocol can ensure an initial response that keeps people out of harm’s way. Overall security and emergency response is a team effort and building engineers who are willing to be proactive and step outside of their traditional roles and responsibilities can not only lend valuable insight to response decisions but can also save lives. (110) Resources for engineers: Bomb threat guidance: www.dhs.gov/ publication/dhs-doj-bomb-threat-guidance Stand-off card: www.hsdl. org/?abstract&did=4506 Blast effects: www.fema.gov/pdf/plan/ prevent/rms/428/fema428_ch4.pdf
ABOUT THE AUTHOR Neil Welch has 16 years of law enforcement experience and holds the rank of Sergeant with a major metropolitan police department. He currently holds the positions of SWAT Team Leader and Bomb Technician, which requires a balance of both incident command capability, along with the technical knowledge and skills required to lead a tactical response. Neil is an experienced trainer and holds instructor certifications from the Federal Law Enforcement Training Center (FLETC), the National Tactical Officers Association (NTOA), the Advanced Law Enforcement Rapid Response Training Center (ALERRT) and is a certified senior instructor through the State of Georgia.
INSIGHT | ISSUE 2, 2018 | www.BOMAGeorgia.org | 23
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CALENDAR OF EVENTS JULY BEGINS JULY 18 Budgeting & Accounting 8:30 a.m. - 5 p.m. BOMA Georgia Conference Center Members: $599 | Non-members: $819 | Add’l $100 Late Fee for registration after July 3
JULY 24 Green Associate Exam Prep Course 8:30 a.m. - 4:30 a.m. Tuesdays BOMA Georgia Conference Center Members: $295 | Non-Members: $325 | Add’l $10 Late Fee for registration after July 21
AUGUST 21
BEGINS SEPTEMBER 14
Industrial SIG Meeting 11:30 a.m. - 1 p.m. Location: TBD Members: Free, registration required | Non-members: $20 | Addt’l Late registration fee of $5 after June 15
Foundations of Building Engineering (BE 101) 7:30 - 11:30- a.m. Location: Will Vary From Class To Class | Participants Will Be Notified Via Email Member Company: $389 | Non-member Company: 439 | Addt’l late registration of $75 after September 7 Sponsors: EMCOR, Captial Restoration, Everclear Enterprises, SERVPRO of Decatur, Blackmon Mooring & BMS CAT
AUGUST 23 Young Professional Breakfast 8 - 9:30 a.m. Location: TBD Members: FREE, registration required | Non-Members: $39 | Addt’l $5 Late registration fee of $5 after August 20 Sponsor: Russell Landscape
SEPTEMBER
JULY 25 July New Member Orientation 10:30 a.m. - 11:30 p.m. BOMA Georgia Conference Center Members & New Members: Free, registration preferred
JULY 31 Facilities Resource Group Meeting 11:30 a.m. - 1 p.m. Location TBD Members: FREE | Non-members: $20 | Additional $5 Late Fee for registration after July 27 Note: A light lunch will be served Sponsor: MidAmerica Metals
BEGINS SEPTEMBER 19
BEGINS SEPTEMBER 7 BOMA Property Management 101 8 a.m. - 5 p.m. Location: Will Vary From Class To Class | Participants Will Be Notified Via Email Members: $599 | Non-members: $699 | Addt’l Late registration fee of $75 after August 30 Sponsors: Blockmon Mooring & BMS CAT, Peachtree Pest Control, Rubbermaid Commercial Products, Bright View Landscape Services, Burke Painting
SEPTEMBER 12
AUGUST BEGINS AUGUST 1 Design, Operation & Maintenance II 8:30 a.m. - 5 p.m. BOMA Georgia Conference Center Members: $1,099 | Non-member: $1,319| Additional $100 late fee after July 19 NOTE: Fee includes BOMI’s $60 CBT fee; Exam will need to be scheduled at one of BOMI’s computer testing centers
SEPTEMBER 18 LEEDv4 Green Associate Exam Prep 8:30 a.m. - 4:30 p.m. BOMA Georgia Conference Center Members: $295 | Non-members: $325 | Addt’l late registration of $10 after September 14
BOMA Georgia September Luncheon and Future Watch Workshop 8:30 a.m. - 1 p.m. Location: Emory Hotel Conference Center Members: FREE, registration required | Non-Members: $69 | Addt’l late registration of $25 after September 6 Sponsor: Mayberry Electric
High-Performance Sustainable Building Investments 8 a.m. - 5 p.m. BOMA Georgia Conference Center Members: $599 | Non-members: $819 | Addt’l late fee registration of $100 after September 8
SEPTEMBER 26 Fall Free Seminar 8:30 a.m. - Noon Location: TBD Members: FREE | Non-members: $99 | Addt’l late fee registration of $10 for after September 13 for members, and after September 20 for non-members
SEPTEMBER 28
2018 Sports Outing Stone Mountain More Info: http://bit.ly/sportsouting
AUGUST 2
BTO Lunch 11:30 a.m. - 1 p.m. Northcreek Office Park | Building 200; 3715 Northside Parkway; Building 200; Atlanta, GA 30327 BTO Member: FREE, registration required | Non-BTO Members: $40 | Add’l $25 Late fee for registration after July 27 Sponsor: Apollo Roofing
AUGUST 8 BOMA Georgia August Motivational Luncheon 11:30 a.m. - 1 p.m. Location: Hyatt Regency Atlanta Perimeter at Villa Christina Azalea Room Members: Free, registration required | Non-members: $69 | Addt’l $25 Late fee for registration after Aug. 4 Sponsor: Remediation Group/RGI Commercial
AUGUST 8 Allied Member Resource Group (AMRG) - Meeting 10 - 11 a.m. Location: Hyatt Regency Atlanta Perimeter at Villa Christina Azalea Room Allied Members: FREE| Non-Members: $50 | $10 late fee after August 4
AUGUST 9 BTO Lunch 11:30 a.m. - 1 p.m. One Atlantic Center | Porrino Conference Room |1201 West Peachtree Street | Atlanta, GA 30309 BTO Member: FREE, registration required | Non-BTO Members: $40 | Add’l $25 Late fee after August 3 Topic: HVAC Control Strategies Sponsor: Apollo Roofing
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ALLIED MEMBER SERVICE DIRECTORY AIRDUCT CLEANING
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AIR FILTERS
Engineered Restorations Inc........(770) 682-0650 NELSON..................................... (404) 881-1811 Roof Partners LLC ......................(770) 680-2900 TENTECH, LLC............................ (770) 410-1897 Titan Electric Georgia LLC ........... (770) 480-6345
APPRAISAL CONSULTING
Classic Commercial Services ......(770) 664-8660
Ductz Of Greater Atlanta ............. (770) 631-2424 Mediclean Air Duct Services .......(404) 815-5880
Air Filter & Sales Service .............(770) 939-1250 Fellers, Schewe, Scott & Roberts, Inc.............................(770) 621-9548 OLM Inc. ....................................(770) 420-0900
ATTORNEYS
Andre Kill & McCarthy LLP .......... (404) 653-3005 Arnall Golden Gregory LLP ..........(404) 873-8126 Cohen Pollock Merlin & Small, P.C................................(770) 857-4768
AUDIO VISUAL SERVICES
Vertical AV TV .............................(404) 352-2488
BUILDING AUTOMATION/ BUILDING MANAGEMENT CONSULTANTS
Building Systems Design (BSD) ...(404) 835-6543 Genea ........................................(678) 756-3109
CARPET CLEANING CARPET/FLOOR
The Mad Matter Inc. ................... (678) 361-6704 Portico Systems ServiceMaster Cleaning & Restoration .............................(770) 514-1789 Solid By Trilogy FM .....................(678) 354-6726 Southeastern Commercial Flooring Inc. ............................(770) 591-9980 Vanguard Commercial Flooring ... (678) 395-7217
CARPET/FLOOR MAINTENANCE
Zerorez Atlanta ............... (770) 242-1313 x 8020
CATERING/FOOD SVCS
Ben & Jerry’s ............................. (404) 666-2232
CLEANING SERVICES
HTH Building Services Inc. .......... (770) 988-0084
BUILDING SERVICES
Airwavz Solutions ....................... (478) 256-4111 Building Cleaning Solutions, Inc...(678) 445-3806 Century Fire Protection LLC ........(770) 506-2388
COMMUNICATIONS
ACT Data Solutions..................... (770) 862-1885 AT&T .........................................(404) 242-8513 Kings III Emergency Communications ..................... (678) 438-1965
CONSTRUCTION PRODUCTS
The Home Depot ........................(678) 216-2398 Kilcor Construction .....................(404) 772-9956 Portico Systems Yancey Power Systems ............... (678) 945-2637
CONTRACTORS
Benning Construction Company ................................ (404) 792-1911 Boyd Construction Inc.................(404) 665-3113 BUILD Contracting Group ............ (770) 714-8784 Centennial Contractors Enterprises Inc. .......................(770) 613-2999 Double T Contracting, Inc............ (770) 489-7772 Emery & Associates....................(404) 843-9460 Gray Contracting ........................(678) 530-9700 Harrison Contracting................... (770) 314-4565 Humphries & Company...............(770) 434-1890 Innovative Engineering Inc........... (770) 517-5507 Nova Commercial Interiors Inc.....(770) 592-0260 PKS Paving & Concrete Construction............................ (404) 401-8551 Vintage Constructors & Builders, Inc. ........................... (770) 421-6195 Whitco Roofing Inc...................... (770) 644-0521
MARK YOUR CALENDAR!
2019 BOMA southern region
conference March 27-30, 2019 |Savannah, GA |www.bomasrc2019.org
FOUNDATION
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FOUNDATION
presented by: INSIGHT | ISSUE 2, 2018 | www.BOMAGeorgia.org | 27 01/06/18 2:04 pm
ALLIED MEMBER SERVICE DIRECTORY DISTRIBUTORS
Graybar Electric Company ........... (678) 291-5167
DOORS
Piedmont Door Solutions ............(678) 554-7000
ELECTRICAL
Allied Reliability Group ................(770) 590-7449 Allison-Smith Company...............(404) 351-6430 Capital City Electrical Services Inc............................. (470) 269-9552 Capital City Mechanical Services Inc.............................(770) 449-0200 Graybar Electric Company ........... (678) 291-5167 IES Commercial Inc. ................... (678) 291-0407 LMI Systems Inc.........................(770) 491-0343 Mayberry Electric, Inc. ................ (404) 991-7007 Prime Power Services Inc. ..........(678) 898-4960
ELEVATORS/ESCALATORS
Fujitec America Inc. ....................(770) 457-2110 KONE Elevators & Escalators.......(770) 427-3373 Phoenix Elevator of Georgia ........(770) 575-0363 ThyssenKrupp Elevator Corporation ............................. (770) 250-6482 Vertical Systems, Incorporated .... (404) 581-0094
Listings in RED are advertisers in this issue of Insight: The Commercial Real Estate Journal
EMPLOYMENT SPECIALISTS
BG Talent ................................... (832) 286-2832
ENERGY
ENTEK .......................................(678) 910-1326 Mallory & Evans Service ............. (404) 297-1007 McKenney’s Inc. ......................... (404) 624-8625 National Glazing Solutions LLC ....(404) 360-7866 SemaConnect Inc. ......................(301) 352-3730 Tecta America............................. (770) 616-5155 Trane .........................................(678) 775-4106 Yancey Power Systems ............... (678) 945-2637
ENVIRONMENTAL
Aquascape Environmental........... (678) 584-3455 Arborguard Tree Specialists......... (404) 299-5555 Caldwell Tree Care......................(770) 992-1973 International Chemtex Corporation .............................(404) 304-3043 The Morley Companies ...............(770) 569-1100 Rubbermaid Commercial Products .................................(470) 356-5088 SemaConnect Inc. ......................(301) 352-3730 Sustainable Investment Group LLC (SIG)....................... (404) 343-3835
EQUIPMENT RENTALS
ENGINEERING
Allied Reliability Group ................(770) 590-7449 Harbin’s Mechanical Services, Inc............................(770) 914-7060 Innovative Engineering Inc........... (770) 517-5507 NOVA Engineering & Environmental ......................... (770) 570-9171 PENTA Engineering Group Inc. ....(678) 282-1999 Sustainable Investment Group LLC (SIG)....................... (404) 343-3835
ENGINEERING CONSULTANTS
PM&A
Stone Mountain Access Systems ..................................(770) 908-2936 Sunbelt Rentals Inc.....................(404) 525-1919
FACILITY SUPPORT
PENTA Engineering Group Inc. ....(678) 282-1999 Stone Mountain Access Systems ..................................(770) 908-2936 Strategic Market Alliance ............ (770) 641-1055 Veritiv ........................................ (770) 715-2841
FINANCIAL SERVICES
Graham Group ........................... (404) 634-4652
FIRE PROTECTION
AFA Protective Services Inc. ........(770) 794-9000 Century Fire Protection LLC ........(770) 506-2388 Convergint Technologies .............(678) 205-2126 Critical Systems LLC................... (770) 612-9172 Fire Systems, Inc. .......................(770) 333-7979 Global Systems Of America ......... (770) 441-9601 Humphries & Company...............(770) 434-1890 International Fire Protection ........(770) 745-4530 Life Safety Solutions Plus LLC ..... (770) 843-3671 Mitec .........................................(770) 813-5959 Titan Electric Georgia LLC ........... (770) 480-6345 VSC Fire & Security, Inc. .............(678) 252-0600
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FIRE/WATER/MOLD RESTORATION
BELFOR Property Restoration ......(770) 908-9298 BMS CAT ...................................(770) 614-3248 Capital Restoration .....................(770) 973-1666 Epic ........................................... (770) 516-3491 Full Circle Restoration & Construction Services .............. (770) 232-9797 Global Restoration ......................(470) 225-9698 Parker Young Construction/ FireStar Inc..............................(770) 368-1000 Remediation Group Inc. ..............(404) 214-1470 ServiceMaster Cleaning & Restoration .............................(770) 514-1789 SERVPRO Of Decatur..................(404) 378-9998 SERVPRO of Norcross.................(770) 858-5000 Servpro of North Atlanta/ Buckhead ............................... (770) 480-0675 Southeast Restoration & Fireproofing.............................(404) 297-8388
FITNESS
Ready Fitness ............................(404) 550-2176
ALLIED MEMBER SERVICE DIRECTORY GENERATORS
Prime Power Services Inc. ..........(678) 898-4960
GLASS
National Glazing Solutions LLC ....(404) 360-7866 South Beach Glass Inc. ............... (404) 851-0111
GUARD SERVICES
Advanced Protective Services .....(678) 631-1038 Allied Universal Security Services .................................. (404) 898-1695 BOS Security, Inc. ....................... (404) 793-6965 Securitas Security Services USA, Inc. .................................(404) 633-1140
Listings in RED are advertisers in this issue of Insight: The Commercial Real Estate Journal
Building Maintenance Services Inc.............................(770) 218-2993 Chosen Janitorial Services ..........(404) 274-3268 Cleanstar National Inc. ................ (770) 425-6797 Distinguished Properties Cleaning USA Inc. (DPC)...........(404) 418-1443 Environmental Service Partners .................................. (404) 583-8514 General Building Maintenance Inc......................(770) 457-5678 Georgia Pacific Corporation......... (770) 815-9552 GMI Group, Inc. ..........................(678) 482-5288 HTH Building Services Inc. .......... (770) 988-0084
Kimberly-Clark Corporation .........(843) 384-2423 Level Seven Facilities Services .... (404) 955-2442 Pollock Paper Distributors ........... (770) 803-7862 Portico Systems Pritchard Industries SE ...............(404) 231-1430 Rubbermaid Commercial Products .................................(470) 356-5088 Southeast Link ........................... (678) 618-6871 Strategic Market Alliance ............ (770) 641-1055 Unique Building Maintenance, Inc. .................... (678) 380-0297 Veritiv ........................................ (770) 715-2841
HEALTH & HYGIENE PRODUCTS
Essity.........................................(678) 938-9119 Life Safety Solutions Plus LLC ..... (770) 843-3671
HVAC
Addison Smith Mechanical Contractor Inc..........................(770) 832-9006 ARS Mechanical LLC ..................(770) 760-1533 Capital City Mechanical Services Inc.............................(770) 449-0200 Daikin Applied ............................(770) 514-5880 Ductz Of Greater Atlanta ............. (770) 631-2424 EMCOR Services Aircond ............(800) 768-4258 ENTEK .......................................(678) 910-1326 Gainesville Mechanical Inc. .........(770) 532-9130 Genea ........................................(678) 756-3109 Harbin’s Mechanical Services, Inc............................(770) 914-7060 HVH Mechanical Partners LLC ....(770) 331-5166 Lanier Jones Mechanical ............ (678) 794-0815 Legacy Mechanical Services Inc............................. (770) 432-1171 Mallory & Evans Service ............. (404) 297-1007 Maxair Mechanical Inc. ............... (678) 486-8421 McKenney’s Inc. ......................... (404) 624-8625 Mediclean Air Duct Services .......(404) 815-5880 Shumate Mechanical, Inc............(678) 584-0880 Southeast Pump & Equipment Inc. ............(678) 990-1388 ext 107 Stromquist & Company, Inc. ........(404) 794-3440 Superior Water Services Inc. ....... (770) 514-3227 Trane .........................................(678) 775-4106 United Maintenance, Inc. ............ (678) 486-8442
INDUSTRIAL DOCK & DOOR REPAIR AND INSTALLATION
Miner Southeast .........................(678) 730-4700
INTERIOR DESIGN
CA South LLC NELSON..................................... (404) 881-1811 Nova Commercial Interiors Inc.....(770) 592-0260
JANITORIAL
ABM ..........................................(678) 245-3273 Allied International Cleaning Services, Inc............................(770) 298-4790 BCJ Building Services.................(404) 551-2310 Building Cleaning Solutions, Inc...........................(678) 445-3806
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ALLIED MEMBER SERVICE DIRECTORY LAKE MANAGEMENT
Aquascape Environmental........... (678) 584-3455
LANDSCAPE MANAGEMENT
Crabapple LandscapExperts ........(404) 433-1793 HighGrove Partners ....................(678) 626-3469 Landmark Landscapes ............... (404) 423-5285
LANDSCAPING
Baytree Landscape Contractors .............................(404) 597-9750 Cumberland Landscape ..............(404) 772-8150 Ed Castro Landscape.................. (770) 998-8444 The GreenSeason Group, Inc. ...... (678) 714-4114 Ruppert Landscape ....................(770) 931-9900 SESMAS Tree Service ................. (678) 896-8352
LANDSCAPING-EXTERIOR
4 Seasons Landscape Group LLC............................... (770) 452-4455 Arborguard Tree Specialists......... (404) 299-5555 BrightView Landscape Services .................................. (770) 662-8775 Caldwell Tree Care......................(770) 992-1973 Chapel Valley Landscape Co. ......(706) 200-2060 Color Burst .................................(770) 822-9706 Crabapple LandscapExperts ........(404) 433-1793 Downey Trees Inc. ...................... (770) 889-2822 Gibson Landscape Services ........ (678) 689-3262 HighGrove Partners ....................(678) 626-3469 LandCare LLC ............................ (770) 324-8734 Landmark Landscapes ............... (404) 423-5285 Nature Scapes Inc. .....................(404) 663-5043 OLM Inc. ....................................(770) 420-0900 Russell Landscape Group Inc. ..... (770) 446-3552 Yellowstone Landscape...............(404) 668-4508
LANDSCAPING-INTERIOR
Foliage Design Systems.............. (770) 451-0885 Plant Peddler, Inc........................(770) 432-2649 Sedgefield Interior Landscapes, Inc. ..................... (770) 984-0171
LIGHTING
ALTENERGY................................(678) 888-1010 Blue Frog Lighting ...................... (404) 569-7995 Capital City Electrical Services Inc............................. (470) 269-9552 E. Sam Jones Distributor Inc. ......(404) 351-3250 Voss Lighting ............................. (770) 438-8557
LOCKSMITH
Armor Lock & Security Co. Inc..... (770) 493-1915
MARBLE RESTORATION & MAINTENANCE
ADDCO Metal Maintenance Co.... (770) 985-5611 Architectural Surface Restoration LLC.......................(770) 510-8333 Mid America Metals....................(800) 544-4576 Natural Stone Services ...............(404) 255-8133 Presto Restoration Products & Services ..................................(800) 693-1228
Listings in RED are advertisers in this issue of Insight: The Commercial Real Estate Journal
Southeastern Commercial Flooring Inc. ............................(770) 591-9980 Stone Specialty Services ............. (404) 261-9111 Stuart Dean Company, Inc................. (404) 872-6090 X 102
METAL FINISHING
ADDCO Metal Maintenance Co.... (770) 985-5611 Architectural Surface Restoration LLC.......................(770) 510-8333 IRG VENTURES LLC d/b/a Innovating Roofing Group ......... (404) 351-8797 Mid America Metals....................(800) 544-4576 Presto Restoration Products & Services ..................................(800) 693-1228 Stuart Dean Company, Inc................. (404) 872-6090 X 102
OFFICE FURNITURE
Atlanta Office Liquidators Inc.......(404) 505-9623
PAINT/WALLCOVERINGS
American Painting & Renovations Inc. ...................... (770) 995-8787 Burke Painting, Inc. .................... (770) 582-0847 CertaPro Painters of Athens ........(706) 255-2276 CertaPro Painters of Atlanta ........(404) 548-7940 Certapro Painters of Duluth & Norcross ................... (404) 434-6535 CertaPro Painters of Fayetteville ..............................(770) 710-2743 CertaPro Painters of Roswell ....... (404) 913-3972 Harrison Contracting................... (770) 314-4565 Horizon Painting and Renovations Inc. ...................... (404) 447-0385 Kilcor Construction .....................(404) 772-9956 Oakcliff Painting ......................... (404) 867-3707 Spectrum Painting Inc................. (770) 497-0101
PAPER PRODUCTS
Essity.........................................(678) 938-9119 Georgia Pacific Corporation ......... (770) 815-9552 Kimberly-Clark Corporation .........(843) 384-2423 Pollock Paper Distributors ........... (770) 803-7862 Sikes Paper Company ................(770) 405-6900
PARKING
ITR Of Georgia, Inc......................(770) 496-0366 LAZ Parking ...............................(404) 787-2076 Legacy Parking Company ...........(404) 317-0638 SP Plus ......................................(404) 867-6163
PARKING DECKS
Coast & Valley LLC ..................... (770) 417-1382 Ecosweep ..................................(404) 387-5578 Graydaze Contracting Inc. ...........(770) 752-7010 Kaney & Lane, LLC .....................(404) 892-8246 SP Plus ......................................(404) 867-6163 Spectrum Painting Inc................. (770) 497-0101 Wildcat Striping & Sealing........... (678) 937-9525
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PAVING/PAVING PRODUCTS
Asphalt Enterprises..................... (770) 424-5001 Brite Line Asphalt Maintenance Inc...................... (770) 516-0604 C&K Paving Contractors, Inc........ (770) 791-0107 Georgia Paving, Inc.....................(770) 623-0453 GuardTop LLC ............................(404) 821-2388 PKS Paving & Concrete Construction............................ (404) 401-8551 Rose Paving Company ................(678) 303-2500 The Surface Masters Inc. ............ (770) 250-6392 Wildcat Striping & Sealing........... (678) 937-9525
PEST CONTROL
Ehrlich a Rentokil Steritech Company ................................ (678) 414-0317 Northwest Exterminating Co., Inc. .................................. (678) 383-1011 Orkin Inc. ...................................(404) 888-2000 Peachtree Pest Control ...............(770) 931-9099 Team Pest USA........................... (770) 985-4444
PLUMBING
Addison Smith Mechanical Contractor Inc..........................(770) 832-9006 Art Plumbing Company ............... (678) 486-2525 Gainesville Mechanical Inc. .........(770) 532-9130 Hill Mechanical of Georgia LLC ............................(770) 792-1200 Legacy Mechanical Services Inc............................. (770) 432-1171 Rooter Plus! ...............................(706) 715-1856 Southeast Pump & Equipment Inc. ............(678) 990-1388 ext 107
PRESSURE WASHING
Coast & Valley LLC ..................... (770) 417-1382 Everclear Enterprises Inc.............(404) 876-9408 Kaney & Lane, LLC .....................(404) 892-8246 Sightline..................................... (678) 530-9152 Top Of the Line High Rise Service LLC............................. (404) 569-9544 Valcourt Building Services LLC ....(770) 971-2000
ROOFING
Apollo Roofing Company, Inc. ...... (770) 751-6191 Centimark .................................. (770) 688-2454 Core Roofing Systems ................(404) 820-4316 Empire Roofing Company Inc. .....(770) 948-7663 ENCORE Roofing, Inc. .................(770) 945-0100 Henry ........................................(404) 429-3506 IRG VENTURES LLC d/b/a Innovating Roofing Group ......... (404) 351-8797 Roof Management Inc. ............... (770) 798-9102 Roof Partners LLC ......................(770) 680-2900 Roofing Atlanta, Inc..................... (770) 248-5787 Simon Roofing............................ (470) 421-2655 Tecta America............................. (770) 616-5155 Tower Roofing ............................(770) 592-9889 Whitco Roofing Inc...................... (770) 644-0521
ALLIED MEMBER SERVICE DIRECTORY SEALCOATING
Brite Line Asphalt Maintenance Inc...................... (770) 516-0604 C&K Paving Contractors, Inc........ (770) 791-0107 Graydaze Contracting Inc. ...........(770) 752-7010 The Surface Masters Inc. ............ (770) 250-6392
SECURITY
Advanced Protective Services .....(678) 631-1038 Allied Universal Security Services .................................. (404) 898-1695 Alscan Inc. .................................(800) 951-0003 Armor Lock & Security Co. Inc..... (770) 493-1915 AT Security Inc. ..........................(678) 672-5010 BOS Security, Inc. ....................... (404) 793-6965 Critical Systems LLC................... (770) 612-9172 DataWatch Systems ...................(256) 307-5718 EKG Security, Inc. .......................(770) 531-3326 Fire Systems, Inc. .......................(770) 333-7979 Global Systems Of America ......... (770) 441-9601 Gotcha Surveillance ....................(678) 430-3116 ITR Of Georgia, Inc......................(770) 496-0366 Marksman Security Corporation .............................(678) 385-6700 Millhouse Security Services LLC ...........................(404) 977-1388 Miner Southeast .........................(678) 730-4700 Mitec .........................................(770) 813-5959 SecurAmerica LLC .....................(404) 926-4258 Securitas Security Services USA, Inc. .................................(404) 633-1140
Listings in RED are advertisers in this issue of Insight: The Commercial Real Estate Journal
Southeastern Security Professionals........................... (770) 540-0175 TENTECH, LLC............................ (770) 410-1897 Walden Security .........................(404) 937-1743
SIGNS
Signarama Buford and Duluth .....(770) 831-9660
SOFTWARE
Airwavz Solutions ....................... (478) 256-4111 Electronic Tenant Solutions .........(202) 342-7090
TAX CONSULTANTS
Fellers, Schewe, Scott & Roberts, Inc.............................(770) 621-9548 Graham Group ........................... (404) 634-4652
TREE CARE
Arborguard Tree Specialists......... (404) 299-5555 BrightView Landscape Services .................................. (770) 662-8775 Caldwell Tree Care......................(770) 992-1973 SESMAS Tree Service ................. (678) 896-8352
TROPICAL PLANTS
Foliage Design Systems.............. (770) 451-0885 Plant Peddler, Inc........................(770) 432-2649
INDIVIDUALS
WASTE REMOVAL
American Disposal Services ........(678) 736-0140 Republic Services Inc..................(404) 693-9279 Rubbermaid Commercial Products .................................(470) 356-5088 Waste Pro/Atlanta ...................... (770) 777-1447
WATER DAMAGE/STRUCTURE DRYING
BELFOR Property Restoration ......(770) 908-9298 BMS CAT ...................................(770) 614-3248 Capital Restoration .....................(770) 973-1666 Epic ........................................... (770) 516-3491 Full Circle Restoration & Construction Services .............. (770) 232-9797 Global Restoration ......................(470) 225-9698 Parker Young Construction/ FireStar Inc..............................(770) 368-1000 Remediation Group Inc. ..............(404) 214-1470 SERVPRO Of Decatur..................(404) 378-9998
WATER TREATMENT
Blackmore Enterprises Inc. ......... (404) 474-4352 EMCOR Services Aircond ............(800) 768-4258 International Chemtex Corporation .............................(404) 304-3043 Nalco .........................................(470) 585-1369 Superior Water Services Inc. ....... (770) 514-3227
COMPANIES
Associate
Associate
C.A. "Bo" Reddic, IV
CCIM LEED AP
Blackmon Mooring & BMS CAT Brand Properties Capital City Mechanical Services Capital Restoration Duke Realty Engineered Restorations Full Circle Restoration LAZ Parking Physicians Realty Trust The RMR Group Roof Partners SERVPRO of Decatur
Bachelor
Bachelor
Gabriel Eckert, FASAE, CAE
Gray Contracting
Charlotte Williams Christine Bailey, RPA Florence Barbour RPA, CPM Judi Sponsel Leigh Ann Gantt, RPA, FMA, SMA Miller Getz Orlando Ojeda Patrick Freeman, RPA SMA CPM
Post-Doctorate www.BOMAGeorgiaFoundation.org/giving
Patrick Freeman, BOMA Fellow RPA, SMA, CPM®, CCIM, LEED AP
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Mayberry Electric
INSIGHT | ISSUE 2, 2018 | www.BOMAGeorgia.org | 31 22/03/18 22:28
ALLIED MEMBER SERVICE DIRECTORY WATERPROOFING
Apollo Roofing Company, Inc. ...... (770) 751-6191 Burke Painting, Inc. .................... (770) 582-0847 City Wide Building Services ......... (214) 358-4547 Engineered Restorations Inc........(770) 682-0650 Everclear Enterprises Inc.............(404) 876-9408 Metro Waterproofing Inc. ............(404) 292-8013 The Morley Companies ...............(770) 569-1100 Southeast Restoration & Fireproofing.............................(404) 297-8388 Southern Preservation Systems ..................................(770) 982-9970 Waterproofing Contractors Inc..... (770) 449-5552 Western Specialty Contractors ....(678) 553-0170
Listings in RED are advertisers in this issue of Insight: The Commercial Real Estate Journal
WINDOW CLEANING
City Wide Building Services ......... (214) 358-4547 Level Seven Facilities Services .... (404) 955-2442 Sightline..................................... (678) 530-9152 South Beach Glass Inc. ............... (404) 851-0111 Valcourt Building Services LLC ....(770) 971-2000
WINDOWS
Rubbermaid Commercial Products .................................(470) 356-5088 Top Of the Line High Rise Service LLC............................. (404) 569-9544
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High-Performance Sustainable Building Investments Sept. 19, 2018 Electrical Systems and Illumination Starting Nov. 6, 2018
INSIGHT | ISSUE 2, 2018 | www.BOMAGeorgia.org | 33 31/05/18 11:35 AM
ADVERTISERS ON THE WEB ARCHITECTS/DESIGNERS WJE - Wiss, Janney, Elstner Associates........... 4 www.wje.com DEMOLITION The Morley Companies ....................................11 www.morleycompany.com ELECTRICAL/CONTRACTORS/ ENGINEERS/CONSULTANTS Mayberry Electric, Inc..................................... 21 www.mayberryelectric.com
LANDSCAPE CONTRACTORS/EXTERIOR Baytree Landscape Contractors of Atlanta, Inc...............................................32 www.baytreelandscape.com Nature Scapes Inc. ........................................10 www.nscapes.com OFFICE FURNITURE Atlanta Office Liquidators ...... Inside Front Cover www.aoli.com PAINT & WALL COVERINGS Rosing Painting & Wallcovering .......................11 www.rosingpaint.com
ENGINEERING NOVA Engineering & Environmental ............... 16 www.usanova.com Tendon Systems, LLC .....................................24 www.tendonllc.com
PARKING DECK MAINTENANCE The Morley Companies ....................................11 www.morleycompany.com
ENVIRONMENTAL PRODUCTS & SERVICES The Morley Companies ....................................11 www.morleycompany.com NOVA Engineering & Environmental ............... 16 www.usanova.com
PAVING PRODUCTS & SERVICES Georgia Paving, Inc................ Inside Front Cover www.georgiapaving.com Wildcat Striping & Sealing ..............................29 www.wildcatstriping.com
FIRE/WATER/MOLD RESTORATION ARK Restoration .............................................24 www.arkdisasterrestoration.com Emergency Damage Company, LLC ............... 17 www.emergencydamage.net The Morley Companies ....................................11 www.morleycompany.com
PEST CONTROL Peachtree Pest Control....................................11 www.peachtreepestcontrol.com Xceptional Wildlife ..........................................28 www.xceptionalwildlife.com
GLASS REPAIR Encore Glass Repair, LLC ............................... 17 www.encoreglassrepair.com HVAC CONTRACTORS & SERVICES Reliance Heating and Air Conditioning ........... 17 www.reliance-hvac.com Shumate Mechanical, LLC..............................26 www.shumatemechanical.com Trane...............................................................25 www.trane.com United Maintenance Inc..................................16 www.unitedmaintenance.com JANITORIAL SERVICES & PRODUCTS Environmental Service Partners LLC..............32 www.environmentalservicepartners.com
PLUMBING SERVICES Art Plumbing Company................................... 15 www.artplumbing.com PRESSURE WASHING Top of the Line High Rise Service ...................20 www.highriseservice.com RELOCATION SERVICES Atlanta Office Liquidators ...... Inside Front Cover www.atlantaofficeliquidators.com RESTORATION/DISASTER PRODUCTS & SERVICES Engineered Restorations Inc...........................26 www.er-inc.net ROOFING SERVICES & PRODUCTS Empire Roofing Company Inc. ..........................3 www.empireroofing.com Sentry Roof Services ............. Inside Front Cover www.sentryroof.com
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SEALCOATING Wildcat Striping & Sealing ..............................29 www.wildcatstriping.com SECURITY SERVICES & PRODUCTS BOS Security, Inc..............................................4 www.bossecurity.com WATER CONSERVATION Georgia Water Tanks, LLC ..............................26 www.georgiawatertanks.com WATER DAMAGE/STRUCTURE DRYING Emergency Damage Company, LLC ............... 17 www.emergencydamage.net WATERPROOFING Burke Painting, Inc. ........................................ 21 www.burkepainting.com Everclear Enterprises Inc. .................................4 www.everclearenterprises.com The Morley Companies ....................................11 www.morleycompany.com Southeast Restoration & Fireproofing Co., Inc. ........Outside Back Cover www.serest.com Southern Preservation Systems ..................... 24 www.spsatl.com Top of the Line High Rise Service ...................20 www.highriseservice.com Waterproofing Contractors .............................16 www.wcinc.com Western Specialty Contractors .......................10 www.westernspecialtycontractors.com WINDOWS/CLEANING EQUIPMENT/ SUPPLIES South Beach Glass, Inc...........Inside Back Cover www.southbeachglassinc.com Top of the Line High Rise Service ...................20 www.highriseservice.com
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