Technology
EXPLORING THE MODERN TENANT EXPERIENCE By: Ashley Simien, Cousins Properties Will an increased desire for a better tenant experience continue to influence the Commercial Real Estate industry? A priority for many landlords has been to create a positive and engaging tenant experience. Tenants want their employees to come to work and enjoy convenient on-site amenities and neighboring properties. Many landlords pride themselves on a diverse mix of tenants to enhance their relationship-building experiences within the buildings. Several companies have approached landlords and developers with detailed specifications for building the perfect tenant experience for their company.
The tenant’s human resource department plays a critical role in providing input for the building’s design and selection of amenities. According to the software company ButterflyMX, “More than ever, tenants believe the workplace experience increases employee satisfaction, which increases the tenant’s ability to recruit and retain top-tier talent.” Recruitment and employee retention are recurring themes when discussing the tenant experience. Landlords contribute to the success of a company by providing spaces that enhance the employee experience.
NCR Corporation’s headquarters in Midtown Atlanta. Photo Credit: Cousins Properties
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Tenant Experience Guide | October 2021